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|41. Sticky:GM clarification on rewording of the Terms of Service - in EVE General Discussion [original thread]
[...] Where does Customer Support draw the line for impersonation? As much as we'd love to be able to draw a clear line, it is quite impossible. Impersonation can take various forms, and each with endless subtleties involved. While most cases l...
- by GM Karidor - at 2013.09.11 12:46:00
|42. Sticky:GM clarification on rewording of the Terms of Service - in EVE General Discussion [original thread]
So it's noon and time for a small update. Post is written up. Currently in the process of proofreading and getting at least a little CSM feedback on it. Stay tuned.
- by GM Karidor - at 2013.09.11 12:04:00
|43. Collectors Edition codes not redeemable, and what was redeemed when to wrong cha... - in Issues, Workarounds & Localization [original thread]
There is one misunderstanding and one issue here:) The issue: The EVE-Items being redeemable on your DUST-character. If you haven't done so already, please file a ticket into the "Billing & Account" category so that this can be looked into a...
- by GM Karidor - at 2013.09.11 01:56:00
|44. Sticky:GM clarification on rewording of the Terms of Service - in EVE General Discussion [original thread]
Just popping into here quickly to ask some patience in this matter and to please hold your horses, at least until tomorrow. We are currently in the process of writing something up that will (hopefully) give you some better insight regarding this T...
- by GM Karidor - at 2013.09.11 00:49:00
|45. Sticky:The 'one-line bad idea' thread - in Features and Ideas Discussion [original thread]
In high sec, the Tengu should have a chance of spontaneous self destruction when undocking.
- by GM Karidor - at 2013.09.10 22:56:00
|46. Sticky:GM clarification on rewording of the Terms of Service - in EVE General Discussion [original thread]
We cannot go into specifics as each report is different and this will just end up leading into a circular argument of GǣifsGǥ and GǣbutsGǥ. We will say that impersonation cases are handled on a case by case basis by experienced GMs and there i...
- by GM Grimmi - at 2013.09.10 19:34:00
|47. Sticky:GM clarification on rewording of the Terms of Service - in EVE General Discussion [original thread]
Greetings pilots, We would like to address your concerns regarding the update to article 8 of our TOS that was published yesterday. Some basic information on how we deal with issues that come up regarding impersonation is therefore appropriate. ...
- by GM Grimmi - at 2013.09.10 18:38:00
|48. GM Team Update Bans Most Scamming - in EVE General Discussion [original thread]
Greetings, Impersonation has been prohibited for a long time. The EULA clearly states that: GǣNo player may use the character name of another player to impersonate or falsely represent his or her identityGǥ A similar clause has been in the ...
- by GM Grimmi - at 2013.09.09 17:39:00
|49. [ATLANTA] US Southeast Meetup - Labor Day/DragonCon Weekend - in Out of Game Events and Gatherings [original thread]
Brick Store's a good spot, looking forward to seeing everyone there.
- by GM Nythanos - at 2013.08.29 00:09:00
|50. [ATLANTA] US Southeast Meetup - Labor Day/DragonCon Weekend - in Out of Game Events and Gatherings [original thread]
Jaffinator wrote: The Joystick has a pretty pricey per-hour for private parties and doesn't open til 5. On the other hand, The Brick Store is one of the top beer bars in the world and is just a short walk from CCP's office. We will go congregat...
- by GM Pyro - at 2013.08.28 19:43:00
|51. [Tentative WTB] ISboxer - in Want Ads & Trades [original thread]
Hello Naavis, thank you for your question. Unfortunately we cannot officially sanction this sort of arrangement or comment on any real life monetary transactions or dealings that take place outside the game. What we can do is point you to our pol...
- by GM Nova - at 2013.08.26 09:56:00
|52. Module buttons just - VANISHED! (and other Odessy issues) - in Macintosh [original thread]
If you are referring to the Drone command Buttons in the "Selected Item" window not working properly with drone groups and only affecting a single drone instead of the whole group, that is a known (and not Mac related) issue and will likely be fix...
- by GM Karidor - at 2013.08.20 22:42:00
|53. Dropping Mac support?!?!?! - in Macintosh [original thread]
It would be quite interesting to know where you heard this rumor from exactly, because it would be just that, a rumor. To clarify this: I have been asking around a bit and no, we have no plans whatsoever regarding dropping the support for Macs at...
- by GM Karidor - at 2013.08.10 02:25:00
|54. after i got 10.0 and 9.0 corp standing i got 2 mails - in Missions & Complexes [original thread]
There's no issue here, as far as I can see. These types of mails are sent from agents (both storyline and regular) when missions that were offered to (or accepted) by the player expire. They're a way to let you know you forgot to do something for ...
- by GM Bunyip - at 2013.08.07 20:26:00
|55. Customer Support... - in EVE General Discussion [original thread]
Hi all, We recently had some issues with Ukash payments but they were addressed on the 2nd of this month, so users shouldn't have any problems with using the payment method now. There are a few cases we have needed to look into individually and...
- by GM Zworm - at 2013.08.06 11:47:00
|56. Barracuda II 3RD party service abuse report - in EVE General Discussion [original thread]
If you believe that you have been victim of foul play outside of the boundaries set by the End Users License Agreement and Terms of Service, submit a support ticket and we will have it looked into. For those speculating in this thread. CCP Games ...
- by GM Spiral - at 2013.08.05 12:13:00
|57. Recent 'issue' - in Missions & Complexes [original thread]
Maybe I can shed a little further light here: The art models that go with a given item/object in space don't actually depict the areas where the ship will collide with that object. This is defined by an invisible sphere placed around the object -...
- by GM Bunyip - at 2013.07.29 22:05:00
|58. Not very random, random missions! - in Missions & Complexes [original thread]
Hey there, I've made a note in the related ticket to this effect, but it's probably worthwhile explaining this in the thread for everyone's benefit (see: making threads is a good thing ). The "Driving a Wedge" mission variant "Getting the Gal...
- by GM Bunyip - at 2013.07.24 20:34:00
|59. Launcher fails self-update in case-sensitive filesystems - in Macintosh [original thread]
Unfortunately, the patching process does not support case sensitive file systems at this time and it will likely remain unsuppported. As such, the only workaround at this time would be to install EVE on a different drive or partition with a case i...
- by GM Karidor - at 2013.07.21 16:37:00
|60. Trading Eve items for ISK outside of Eve, is that allowed? - in EVE General Discussion [original thread]
Trading the Steam cards for ISK is prohibited.
- by GM Nythanos - at 2013.07.19 19:58:00
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