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581. Poor customer service. Petitions not responded to more than 10 days. - in EVE General Discussion [original thread]
Customer support has been in a bit of a rough spot following the holidays and we are working as hard as we can to get things under proper control again. Ten days is not a service level we wish to establish as normal and this has been brought to th...
- by GM Spiral - at 2012.01.11 15:36:00
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582. Windows XP 64bit client update workaround - in Issues, Workarounds & Localization [original thread]
My apologies for the delay. It has now been updated.
- by GM Xamother - at 2012.01.11 14:32:00
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583. Saved Usernames -> where ? - in Issues, Workarounds & Localization [original thread]
It is not the manifest.dat. You will find the file keeping those names within the client side "settings" folder on your machine (check this EVElopedia-Aritcle on where to find it on your machine). In there, you are looking for the file "core_p...
- by GM Karidor - at 2012.01.09 13:41:00
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584. biomassed characters - in EVE General Discussion [original thread]
Depending on time, reason and circumstance; bits and pieces may be salvaged. But you may not like what you get back, at all. You can contact us and query about this, but this more so than on any other subject we can not promise a thing. Necromanc...
- by GM Spiral - at 2012.01.07 11:48:00
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585. Rate the Avatar above you - in EVE General Discussion [original thread]
Deviana Sevidon. Marring an otherwise nice young lady's face with a senseless tattoo. What has the youth of today come to? :( 6/10
- by GM Spiral - at 2012.01.07 10:24:00
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586. Restored account after 3 years: my character is brand new! ..lost EVERYTHING. - in Issues, Workarounds & Localization [original thread]
Chances are that you are remembering things incorrectly. I haven't looked into it, but is it possible that you had any other characters or accounts, eventually named slightly different? Most cases like this turn out to be this way. Either way, al...
- by GM Karidor - at 2012.01.06 17:56:00
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587. Can anyone explain to me how connections/diplomacy works? - in EVE New Citizens Q&A [original thread]
Good information here already for you. It is also worth adding that if you have Diplomacy trained high but Connections at a low level or not trained at all; this can lead to you losing access to certain agents temporarily as you edge across the 0 ...
- by GM Spiral - at 2012.01.06 10:34:00
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588. Petition times, CCP still overwhelmed with them? - in EVE General Discussion [original thread]
The Snowman wrote: Graic wrote: I stumbled on a nasty little bug a few days ago that instantly vanishes inventory items en masse. I reported it and it was confirmed as a new defect a few hours later. My petition for reimbursement for goodn...
- by GM Spiral - at 2012.01.05 18:20:00
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589. EveGate Requesting reauthentication after every click - in Issues, Workarounds & Localization [original thread]
Some stuff has been done and from how I understand it, this should be fixed now. Could you check if it still happens?
- by GM Karidor - at 2012.01.05 17:21:00
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590. Sticky:For those that missed out on the CCP Holiday Gift. - in EVE General Discussion [original thread]
Sorry for the delay for further updates. We received significantly more petitions related to this than expected. We are looking for ways to tackle this in a fair manner for all involved. There will be delays in responses to those that petitioned ...
- by GM Spiral - at 2012.01.05 12:27:00
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591. War dec exploit - CCP comment??? - in EVE General Discussion [original thread]
A corporation/alliance will always have to wait for 24 hours before aggressions can begin at the start of a war, there is no way to bypass this timer, war retraction shenanigans will not actually achieve this. A corporation will however continue...
- by GM Lelouch - at 2012.01.05 09:52:00
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592. Petition times, CCP still overwhelmed with them? - in EVE General Discussion [original thread]
Atum wrote: GM Homonoia wrote: Oldest petition in our Game Play queue that has not received any reply yet: 2011.12.18 15:03:00 eeeEE YEOUCH!!! So besides raw queue size, what does that actually mean in terms of time? Obviously not all pe...
- by GM Homonoia - at 2012.01.05 09:39:00
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593. Petition times, CCP still overwhelmed with them? - in EVE General Discussion [original thread]
Tore Vest wrote: GM Homonoia wrote: To provide some clarity: Number of petitions in our queues that are waiting for a reply from a GM: 6179 Number of petitions in our Game Play queue are waiting for a reply from a GM: 3010 Oldest petition i...
- by GM Homonoia - at 2012.01.04 10:56:00
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594. Petition times, CCP still overwhelmed with them? - in EVE General Discussion [original thread]
Graic wrote: I'm dreading that by the time anyone picks it up it will be the "logs show nothing" response. As long as the petition is filed from the proper character (preferably through the client, as that prepares a lot of info in the pr...
- by GM Homonoia - at 2012.01.04 10:48:00
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595. Petition times, CCP still overwhelmed with them? - in EVE General Discussion [original thread]
To provide some clarity: Number of petitions in our queues that are waiting for a reply from a GM: 6179 Number of petitions in our Game Play queue are waiting for a reply from a GM: 3010 Oldest petition in our Game Play queue that has not receive...
- by GM Homonoia - at 2012.01.04 09:55:00
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596. Dual boxing on dual monitors? - in Issues, Workarounds & Localization [original thread]
Vjorn Angannon wrote: Just got a new comp that can actually handle running more than one account..... question (prolly ignorant on my part), after making a copy of my eve folder, where do I find the settings and stuff to import? running win7 ...
- by GM Xamother - at 2012.01.01 06:53:00
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597. The Eve Christmas gift mix up - in EVE General Discussion [original thread]
Naran Eto wrote: How about people like myself who missed the first implant so took advantage of the gift selection to get that implant to complete the set, can we choose something else? if i had klnown this was going to happen i wouldn't have s...
- by GM Spiral - at 2011.12.30 17:42:00
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598. Sticky:New dev blog: The 2011 Holiday Gift Offers - in EVE Information Portal [original thread]
MailDeadDrop wrote: Perhaps this has been addressed in one of the many dev posts around this subject, but I've missed it if so. Please be gentle. Is there a time limit on the redemption of the Christmas gifts? That is, I selected my gift w...
- by GM Spiral - at 2011.12.30 15:36:00
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599. The Eve Christmas gift mix up - in EVE General Discussion [original thread]
Landrae wrote: Does this mean the people who weren't lazy and actually paid attention and got our gifts can get another one? No. We want all those that were eligible to enjoy the holiday gift program. It is really quite that simple. Yes, w...
- by GM Spiral - at 2011.12.30 13:41:00
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600. Dual boxing on dual monitors? - in Issues, Workarounds & Localization [original thread]
Copying the client is most certainly the easiest way to get set up, but it will mean wasted space on your hard drive (though this usually isn't really an issue these days) and the need to patch twice every time (which can become an issue if you ar...
- by GM Karidor - at 2011.12.30 12:58:00
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