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141. CCP doesn't keep error logs from server? The logs show nothing. - in EVE General Discussion [original thread]
SpotlessBlade wrote: GM Homonoia wrote: Look, I would love to help out here and research your case, but I cannot do so on the forums. I really advise you to ask for escalation so a senior can explain what happened and why we can or cannot r...
- by GM Homonoia - at 2012.08.21 11:48:00
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142. CCP doesn't keep error logs from server? The logs show nothing. - in EVE General Discussion [original thread]
SpotlessBlade wrote: GM Homonoia wrote: What you quoted above was NOT in response to your case. The error you got is cause for reimbursement, but you were part of a fleet engagement which we never reimburse for. You've got to be k...
- by GM Homonoia - at 2012.08.21 11:31:00
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143. CCP doesn't keep error logs from server? The logs show nothing. - in EVE General Discussion [original thread]
Rutger Janssen wrote: GM Homonoia wrote: Rutger Janssen wrote: rodyas wrote: ^ What does the error log cover though? out of curiosity. The GM above stated a lot of things hard for CCP to cover, and wondering how far the bug reports go....
- by GM Homonoia - at 2012.08.21 11:28:00
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144. CCP doesn't keep error logs from server? The logs show nothing. - in EVE General Discussion [original thread]
SpotlessBlade wrote: Rutger Janssen wrote: To OP, ask the GM if that error is thrown by the client or server. If it's from the server ask him if it should have been logged. If so, there's another bug in the logging system. In any case file a...
- by GM Homonoia - at 2012.08.21 11:27:00
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145. CCP doesn't keep error logs from server? The logs show nothing. - in EVE General Discussion [original thread]
SpotlessBlade wrote: GM Homonoia wrote: We have to deny many reimbursement requests due to issues outside our server (connection issues, ISP issues, a hop/node falling over somewhere on the internet, a user's PC crashing or losing connectio...
- by GM Homonoia - at 2012.08.21 11:16:00
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146. CCP doesn't keep error logs from server? The logs show nothing. - in EVE General Discussion [original thread]
zictob wrote: GM Homonoia wrote: dexington wrote: rodyas wrote: Maybe the ISP should give that dude his rifter ISK back. Agree, CCP should provide reimbursement for network latency related issues. Then i would attach a big fat red ...
- by GM Homonoia - at 2012.08.21 11:07:00
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147. CCP doesn't keep error logs from server? The logs show nothing. - in EVE General Discussion [original thread]
Rutger Janssen wrote: rodyas wrote: ^ What does the error log cover though? out of curiosity. The GM above stated a lot of things hard for CCP to cover, and wondering how far the bug reports go. Maybe the ISP should give that dude his rifter...
- by GM Homonoia - at 2012.08.21 11:03:00
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148. CCP doesn't keep error logs from server? The logs show nothing. - in EVE General Discussion [original thread]
SpotlessBlade wrote: @ GM Homonoia: As above, I in no way said I crashed. I didn't. I jumped through a gate. Everything loaded just fine, in real time. But there was a big box on my scree with a server side error message. That in NO way descri...
- by GM Homonoia - at 2012.08.21 10:59:00
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149. CCP doesn't keep error logs from server? The logs show nothing. - in EVE General Discussion [original thread]
dexington wrote: rodyas wrote: Maybe the ISP should give that dude his rifter ISK back. Agree, CCP should provide reimbursement for network latency related issues. Then i would attach a big fat red button to my keyboard, that would enabl...
- by GM Homonoia - at 2012.08.21 10:55:00
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150. CCP doesn't keep error logs from server? The logs show nothing. - in EVE General Discussion [original thread]
rodyas wrote: ^ What does the error log cover though? out of curiosity. The GM above stated a lot of things hard for CCP to cover, and wondering how far the bug reports go. Maybe the ISP should give that dude his rifter ISK back. Anything o...
- by GM Homonoia - at 2012.08.21 10:53:00
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151. CCP doesn't keep error logs from server? The logs show nothing. - in EVE General Discussion [original thread]
The logs show us a lot of things. Without looking into this myself (in other words, I don't know what was said exactly, I am going solely on what is being said in this thread) you were likely denied reimbursement because of section 1.5 of our rei...
- by GM Homonoia - at 2012.08.21 09:44:00
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152. Game broken and no help from support - in EVE General Discussion [original thread]
In these type of cases (you are utterly unable to access or play the game) it is best to file a petition under "Stuck Character". These petitions are filtered out with a very high priority and if we truly consider it a "stuck" case (which this def...
- by GM Homonoia - at 2012.08.20 16:12:00
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153. CCP served something weird to us at the cologne gathering - in EVE General Discussion [original thread]
Jonni Favorite wrote: Gilbaron wrote: Was a fun event CCP, but we have to talk again about the food (and the lack of caldari keychains !) http://i.imgur.com/ahkC4h.jpg i mean, seriously, WTF ? Thats supposed to be a "Mettigel", somethi...
- by GM Homonoia - at 2012.08.18 11:28:00
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154. Back in my day...Vet Whine Thread - in EVE General Discussion [original thread]
Thorax with 8 heavy drones.
- by GM Nythanos - at 2012.08.09 19:43:00
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155. Sticky:Veto Corp Presents - Eve London - Saturday, September 29th, 2012 - in Out of Game Events and Gatherings [original thread]
I may be able to attend this year along wit a few other chaps. Details SOONGäó
- by GM Grave - at 2012.08.08 17:47:00
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156. rigs - in EVE General Discussion [original thread]
Gibbo3771 wrote: GM Homonoia wrote: We just double checked this and the rigs still affect your cargo space (just not your ore hold) and this is working as it was intended. If your rigs are not affecting your cargo hold please try and relog o...
- by GM Homonoia - at 2012.08.08 16:30:00
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157. rigs - in EVE General Discussion [original thread]
We just double checked this and the rigs still affect your cargo space (just not your ore hold) and this is working as it was intended. If your rigs are not affecting your cargo hold please try and relog or clear your cache. In regards to reimbur...
- by GM Homonoia - at 2012.08.08 16:17:00
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158. Moon squatting in empire space, exploit? - in EVE General Discussion [original thread]
If a corporation wants to place a tower at a moon that already has a tower present the current owners would have to either be convinced to remove it, or you'd have to remove it for them should they prove unwilling or unable to remove the tower.
- by GM Nythanos - at 2012.08.07 14:45:00
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159. Jukebox bug (HELP!) - in Issues, Workarounds & Localization [original thread]
Generally this issue is the result of a lack of codec required to play the jukebox tracks. Can you check the following forum thread which details a possible solution: The Jukebox - The solution that worked for me.
- by GM Arcade - at 2012.07.30 18:06:00
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160. eve game master job advertised at CCP - in EVE General Discussion [original thread]
Charles Baker wrote: GM Arcade wrote: Tarryn Nightstorm wrote: Shameless Avenger wrote: CCP Guard wrote: P.s. We have open work spaces, no cubicles ;) No cubicles?! What if I want to play EVE on the job in "sneaky mode"? Everyb...
- by GM Arcade - at 2012.07.22 08:03:00
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