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Thread Statistics | Show CCP posts - 24 post(s) |
Speer
ZIDO Conglomerate Forged in Fire
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Posted - 2012.04.24 17:50:00 -
[1] - Quote
I can't apply the patch. Win 7 64 bit.
The launcher starts creating the patch, goes to apply it and then says it's unable to do so and will now retry with elevated permissions. This fails also and the popup box just suggests I reboot and try again. |
Speer
ZIDO Conglomerate Forged in Fire
1
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Posted - 2012.04.24 20:47:00 -
[2] - Quote
Tried all these. Launcher now says the game is ready to play, but exefile.exe just hangs and needs to be killed under the task manager. I get the splash screen and then nada. Just exefile doing nothing in the background. That issue right there raises the issue of not being able to patch manually as I don't know what previous version I had.
Repair errs out every time, so that's not helpful either. :(
Win 7 64 bit user.
CCP Sputnik wrote:If you are experiencing Issues with the Launcher not starting up correctly you should first try the following workarounds (this is covering multiple issues start from the top down and only try the next workaround after you have tried to start the Launcher and Game):
- Try to restart the Launcher.
- Open the launcher directory inside your client install (default: C:\Program Files (x86)\CCP\EVE)
- Check if you can find 'updater.exe' inside the cache folder, if yes run it - Check if the Launcher is now working.
- Delete the cache directory under launcher inside your client install directory - Check if the Launcher is now working.
- Try running the Client Repair Tool - Check if the Launcher is now working.
- Check if an alternate way of patching works for you.
We are working on a new version of the Launcher which should be released tomorrow. Edit: Update of the workarounds
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Speer
ZIDO Conglomerate Forged in Fire
1
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Posted - 2012.04.24 21:26:00 -
[3] - Quote
Just did. Same behavior as before. Super, duper, 100% busted. :(
CCP Sputnik wrote:Speer wrote:Tried all these. Launcher now says the game is ready to play, but exefile.exe just hangs and needs to be killed under the task manager. I get the splash screen and then nada. Just exefile doing nothing in the background. That issue right there raises the issue of not being able to patch manually as I don't know what previous version I had.
Repair errs out every time, so that's not helpful either. :(
Win 7 64 bit user. Have you tried running C:\Program Files (x86)\CCP\EVE\bin\DirectX\DXSETUP.exe ?
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Speer
ZIDO Conglomerate Forged in Fire
1
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Posted - 2012.04.24 22:09:00 -
[4] - Quote
I've got the login screen up now. Thanks. :)
Process followed: 1. Rename common.ini to common_old.ini 2. Run launcher, launcher tries to run exefile --> exefile errs out because common.ini is missing, asks me to perform repair. 3. Ran repair, repair errs out, but still replaces common.ini (luckily) 4. Run launcher, launcher succesfully launches exefile.
CCP Sputnik wrote:Speer wrote:Just did. Same behavior as before. Super, duper, 100% busted. :( The only other thing I can think of at the moment: Rename C:\Program Files (x86)\CCP\EVE\common.ini and restart the Launcher
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Speer
ZIDO Conglomerate Forged in Fire
1
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Posted - 2012.04.24 22:26:00 -
[5] - Quote
Actually, that's exactly what happened for me. After you run repair, and it tries to manually patch, try renaming common.ini to something else, then letting repair replace that. Even if repair errs out, as it did for me, it should still fix common.ini. Then when you run the launcher it will hopefully properly launch the game.
The steps have been detailed earlier in the thread.
Fred Munro wrote:Hey at least some of you can get the launcher to actually bloody update, mine wont at all. It just gives me the same error every time I try and update the client, "An error occurred while applying the patch, the launcher will now try to apply the patch safely with raised privileges,"
Click ok and greeted with "Unable to apply patch. restart your PC and run the laucnher again"
Restart PC, same "restart and re-run the launcher" messages.
Run as admin, oh, again, "restart and re run the launcher" messages.
Restart again, run launcher directly in EVE Dir\Launcher\launcer.exe
same error, run as admin, same error...
Any manual patches avaiable?
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