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Song Li
MinmaTire Corporation LTD
0
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Posted - 2012.04.26 19:42:00 -
[1] - Quote
Quick background: I was a member of CSM 4, which ment I was invited to Fanfest that year which ment I could go and bring the wife. An almost pre requisite on getting such spousal approval.
During the Party at the top of the worldI was a giddily happy recipient of a RXOR Hoodie from Diane of www.evetimecode.com who caught it during the swag tossing from the band. The hoddie has great sentimental value. It was subsequently stolen out of my van later that year which made me very sad. My wife suggested I see if the Eve Store sold it, which it did, and that made me happy.
So I placed the order on November 5, 2011.
I still haven't received it.
I've been promised it via email from [email protected] 3 times so far. In the last month they haven't replied to any of my emails.
Hey Eve Store. You guys @#$#@ing suck! Where the hell is my order!?
For reference it's #57908
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Karn Dulake
Souls Must Be Trampled The.Alliance
564
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Posted - 2012.04.26 19:43:00 -
[2] - Quote
Song Li wrote:Quick background: I was a member of CSM 4, which ment I was invited to Fanfest that year which ment I could go and bring the wife. An almost pre requisite on getting such spousal approval. During the Party at the top of the worldI was a giddily happy recipient of a RXOR Hoodie from Diane of www.evetimecode.com who caught it during the swag tossing from the band. The hoddie has great sentimental value. It was subsequently stolen out of my van later that year which made me very sad. My wife suggested I see if the Eve Store sold it, which it did, and that made me happy. So I placed the order on November 5, 2011. I still haven't received it. I've been promised it via email from [email protected] 3 times so far. In the last month they haven't replied to any of my emails. Hey Eve Store. You guys @#$#@ing suck! Where the hell is my order!? For reference it's #57908
Thanks for letting us know. We will get right on it for you. I dont normally troll, but when i do i do it on General Discussion. |
Lyron-Baktos
Selective Pressure Rote Kapelle
137
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Posted - 2012.04.26 19:44:00 -
[3] - Quote
that does suck. Do a chargeback so at least you get your money back On holiday. -áIn some other world. Where the music of the radio was a labyrinth of sonorous colours. To a bright centre of absolute convicton where the dripping patchouli was more than scent, It was a sun-á |
Roll Sizzle Beef
Space Mutiny
299
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Posted - 2012.04.26 19:46:00 -
[4] - Quote
I don't think I have ever heard a happy tale about the physical EvE goods store. If there was a cloud search for the reviews, the biggest words would likely be Expensive, Forever, Never. |
Tanya Powers
Science and Trade Institute Caldari State
1160
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Posted - 2012.04.26 19:48:00 -
[5] - Quote
You should put yourself in your best suit, call lady out and say "honey tonight we have fun" !!
Take her out diner somewhere, chic of course, then go there and make her dance all night "yeeeeah"
What the hell, that stuff can wait ! |
Simi Kusoni
HelloKittyFanclub
731
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Posted - 2012.04.26 20:23:00 -
[6] - Quote
I was considering buying a few things from that store, apparently the shipping cost is insanely high though. Put me off buying coz all I really want is one of the key chains
Anyway good luck getting your hoodie, hopefully CCP Phantom will brow beat someone into looking into it for you before he inevitably locks the thread.
"I don't troll, I just give overly blunt responses that annoy people who are wrong but don't want to admit it. It's not my fault that people have sensitive feelings"-á-á-MXZF |
Miilla
Hulkageddon Orphanage
259
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Posted - 2012.04.26 20:46:00 -
[7] - Quote
The eve store is a huge success, I have 400 pairs of goggles. Oh wait, you meant the OTHER store. |
Song Li
MinmaTire Corporation LTD
0
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Posted - 2012.04.26 20:54:00 -
[8] - Quote
UPDATE:
I just received an email stating that my product has shipped as of April 20, 2012.
So now I'm just waiting to actually have it in hand.
As a fun fact, it's been 168 days since I placed the order till ship date, that's 2 weeks short of 6 months.
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Simi Kusoni
HelloKittyFanclub
732
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Posted - 2012.04.26 20:56:00 -
[9] - Quote
Miilla wrote:The eve store is a huge success, I have 400 pairs of goggles. Oh wait, you meant the OTHER store. They should totally sell those goggles in the real eve store.
That and monocles.
"I don't troll, I just give overly blunt responses that annoy people who are wrong but don't want to admit it. It's not my fault that people have sensitive feelings"-á-á-MXZF |
Morganta
Peripheral Madness The Midget Mafia
1036
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Posted - 2012.04.26 21:05:00 -
[10] - Quote
Song Li wrote:UPDATE:
I just received an email stating that my product has shipped as of April 20, 2012.
So now I'm just waiting to actually have it in hand.
As a fun fact, it's been 168 days since I placed the order till ship date, that's 2 weeks short of 6 months.
A fraud claim to your CC provider will make it arrive faster
The American public's reaction to the change was poor and the new cola was a major marketing failure. The subsequent reintroduction of Coke's original formula, re-branded as "Coca-Cola Classic", resulted in a significant gain in sales, leading to speculation that the introduction of the New Coke formula was just a marketing ploy |
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Miilla
Hulkageddon Orphanage
259
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Posted - 2012.04.26 21:30:00 -
[11] - Quote
Simi Kusoni wrote:Miilla wrote:The eve store is a huge success, I have 400 pairs of goggles. Oh wait, you meant the OTHER store. They should totally sell those goggles in the real eve store. That and monocles.
Or just open a TROLL section for little miniature trolls with fuzzy green hair. |
Hakaru Ishiwara
Republic Military School Minmatar Republic
115
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Posted - 2012.04.26 23:04:00 -
[12] - Quote
Morganta wrote:Song Li wrote:UPDATE:
I just received an email stating that my product has shipped as of April 20, 2012.
So now I'm just waiting to actually have it in hand.
As a fun fact, it's been 168 days since I placed the order till ship date, that's 2 weeks short of 6 months.
A fraud claim to your CC provider will make it arrive faster CCP make a promise on which they are not able to deliver? Why I never...
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Kattshiro
Deep Core Mining Inc. Caldari State
91
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Posted - 2012.04.26 23:08:00 -
[13] - Quote
Eh i got my order in normal 10 days... But yeah that would **** me off too. |
supersexysucker
Uber Awesome Fantastico Awesomeness Group Ayn Sof Aur
82
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Posted - 2012.04.26 23:09:00 -
[14] - Quote
lol CCP shipping something "soon"
haha... ya I would have claimed fraud, **** this company. |
Song Li
MinmaTire Corporation LTD
0
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Posted - 2012.05.02 16:06:00 -
[15] - Quote
UPDATE:
Well my hoodie arrived yesterday. That's 3 days short of 6 months since I ordered it.
And in typical fashion, this morning I received this email:
Quote:Your order has shipped from EVE Online Store
Hello Song Li,
We thought you'd like to know that we shipped your items, and that this completes your order.
If you would like to view your order, manage addresses, update your email, or customize many other options, please visit your personal My Account page.
Thank you for shopping with us. EVE Online Store
Order Summary Email Address: ********@gmail.com Order Number: 57908
Ordered on: 11/6/2011 12:52:39 AM
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Celeste Taylor
Ruby Dynasty
1
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Posted - 2012.06.04 23:29:00 -
[16] - Quote
I am also in EVE Online store limbo. I ordered some stuff a couple of weeks ago and since then have had a shipment pending notice. The official FAQ states:
Quote:We process the orders every morning from Monday-Friday (excluding federal United States holidays and certain other holidays). Orders placed before 9:30 AM EST will be processed the same day and ship out within 48 business hours. Otherwise, your order will be processed the next business day. Orders must be processed before they can ship. Once orders have been processed, NO CHANGES CAN BE MADE (e.g. cancellations, address changes, item changes).
So my question is why has my order not shipped yet? I understand if an item is out of stock, they could reply in an email like most other companies informing that there will be a delay. When I tried to email customer support about the orders status I got this mail back:
Quote:Subject: Order Date: 5/25/2012 Order Number: 60382
This message hasn't been delivered yet. Delivery will continue to be attempted.
The server will keep trying to deliver this message for the next 1 days, 19 hours and 54 minutes. You'll be notified if the message can't be delivered by that time.
That was over 2 days ago. I am not in a hurry to get the items, but don't wan't to wait half a year! What is going on with the Eve store? I ordered almost the entire MMM Publishing store (the entire Eon collection, ISK vol.1, Maps) which all arrived very fast from the UK, it is no wonder that they decided to set up shop on their own instead of going through the Eve store. |
AFK Hauler
State War Academy
317
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Posted - 2012.06.04 23:38:00 -
[17] - Quote
I'm not finished breaking it in for you yet... be patient.
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Ginseng Jita
Pator Tech School Minmatar Republic
661
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Posted - 2012.06.04 23:44:00 -
[18] - Quote
SoonGäó |
Lin-Young Borovskova
Science and Trade Institute Caldari State
102
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Posted - 2012.06.04 23:55:00 -
[19] - Quote
Lesson 1
Don't order stuff you can't afford to wait forever brb |
Spurty
D00M. Northern Coalition.
280
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Posted - 2012.06.05 00:44:00 -
[20] - Quote
Lin-Young Borovskova wrote:Lesson 1 Don't order stuff you can't afford to wait forever
Well played Sir, well played ---- CONCORD arrested two n00bs yesterday, one was drinking battery acid, the other was eating fireworks. They charged one and let the other one off. |
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Drew Solaert
University of Caille Gallente Federation
184
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Posted - 2012.06.05 00:45:00 -
[21] - Quote
I have to say, I ordered 2 t-shirts from the eve store, at different times (probably 5 months apart) and recieved both within 10 days. I've never had a problem with it
Hoping you get your hoody soon! I lied :o
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Celeste Taylor
Ruby Dynasty
1
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Posted - 2012.06.05 22:34:00 -
[22] - Quote
My art book and battleship arrived today in a decent amount of time from the ordering date. It looks like were just behind on updating the order status, and the first post here had me a bit worried. |
Rath Kelbore
The Six-Pack Syndicate
226
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Posted - 2012.06.05 22:42:00 -
[23] - Quote
@ OP. Where are you having it shipped to? This wouldn't be the first eve store horror story I've seen on the forums. Most of them have to do with non United States orders that I've seen. Wonder if yours falls under that category? I plan on living forever.......so far, so good. |
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