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Author |
Thread Statistics | Show CCP posts - 1 post(s) |
steveid
Helljumpers
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Posted - 2009.12.01 20:19:00 -
[1]
Hi,
When i try to load eve after the patch it shows the initial splash dominion screen but does not go to the box allowing me to enter account details.
Not sure what to do although i'm doing a full download for installation again.
Help! Inappropriate signature removed. Zymurgist |
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CCP Tenitigo
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Posted - 2009.12.01 20:26:00 -
[2]
Try clearing or temporarily renaming your cache folder to see if this resolves the issue.
If not, please get a logserver log of your client starting up and file a bug report.
We'll be able to assist you better with the info provided in the log.
Bug reports can be made here and more info about logserver can be found here.
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steveid
Helljumpers
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Posted - 2009.12.01 20:56:00 -
[3]
Edited by: steveid on 01/12/2009 21:09:29 it basically is still active and just hangs. I've tried renaming the cache file and this has not worked. Would you prefer a log report or the dxdiag info as it doesn't allow me to attach both.
nvm, found a way to add two files. Inappropriate signature removed. Zymurgist |
Aesynil
Caldari The Unit...
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Posted - 2009.12.01 21:10:00 -
[4]
Likewise, I cannot get Eve to start, same thing. Splash screen loads, eve shuts down. I ran the new Repair tool, and now it gives me this
There are extra files in your EVE client installation. If you've recently applied a patch you may need to restart your computer.
Files are eve\bin\directX\RTA29930
and
EVE\bin\RTA29930
I've restarted twice now.
The Unit pursues invention, manufacturing, mining, and research. Evemail us if you need anything related to Science and Industry. |
steveid
Helljumpers
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Posted - 2009.12.01 21:16:00 -
[5]
was wondering if it was just me. if you have any luck let me know what you did and i'll do likewise. Inappropriate signature removed. Zymurgist |
Aesynil
Caldari The Unit...
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Posted - 2009.12.01 21:18:00 -
[6]
What's your video card? Operation system?
I have xp x64 professional with SP2, and radeon Hd 4800 series in crossfire. May be able to find something that's causing it.
The Unit pursues invention, manufacturing, mining, and research. Evemail us if you need anything related to Science and Industry. |
Aesynil
Caldari The Unit...
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Posted - 2009.12.01 21:23:00 -
[7]
1602009.12.01 21:19:01:830Verification passed: "root:/bin/vivoxsdk.dll", crc:b6bbe08c 1612009.12.01 21:19:01:831Open root:/bin/zlib1.dll 1622009.12.01 21:19:01:831Verification passed: "root:/bin/zlib1.dll", crc:2820fbf 1632009.12.01 21:19:01:831Open root:/common.ini 1642009.12.01 21:19:01:831Verification passed: "root:/common.ini", crc:3ea1496d 1652009.12.01 21:19:01:831Open root:/lib/evelib.ccp 1662009.12.01 21:19:01:832Verification passed: "root:/lib/evelib.ccp", crc:d614ca50 1672009.12.01 21:19:01:832Verified that dir root:/bin/Microsoft.VC80.CRT/ contains only files microsoft.vc80.crt.manifest, msvcm80.dll, msvcp80.dll, msvcr80.dll, 1682009.12.01 21:19:01:832Open root:/bin/db.dll 1692009.12.01 21:19:01:834Verification passed: "root:/bin/db.dll", crc:67764304 1702009.12.01 21:19:01:834Failed to verify root:/manifest.dat 1712009.12.01 21:19:01:8342 : in unknown source: VerifyDirClosure: Unkown files found: 1722009.12.01 21:19:01:834C:\Program Files (x86)\CCP\EVE\bin\RTA299301 : in unknown source: VerifyDirClosure: Unkown files found: 1732009.12.01 21:19:01:834C:\Program Files (x86)\CCP\EVE\bin\DirectX\RTA2993 1742009.12.01 21:19:03:5293 : blue.BluePyOS: InitSysIncludePaths() failed 1752009.12.01 21:19:03:531Blue module terminating
the end of the log
The Unit pursues invention, manufacturing, mining, and research. Evemail us if you need anything related to Science and Industry. |
Factorius
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Posted - 2009.12.01 21:28:00 -
[8]
I'm having similar problems. I get the Dominion splash screen, music, and nothing else.
How do I use this logserver thingy? I've never had to, so please pardon the comments from the Luddite gallery.
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Aesynil
Caldari The Unit...
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Posted - 2009.12.01 21:29:00 -
[9]
I never had before, go to your CCP directory, there should be a Logserver thing. Hit open new workspace, and just start up eve, and it should start spamming you with information. Maximize the screen to see it properly, and just copy and paste.
The Unit pursues invention, manufacturing, mining, and research. Evemail us if you need anything related to Science and Industry. |
Mantho
Serenity Engineering and Transport Company Wildly Inappropriate.
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Posted - 2009.12.01 21:53:00 -
[10]
Having the same issue after crashing while going through a gate. Any resolutions?
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Aesynil
Caldari The Unit...
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Posted - 2009.12.01 22:06:00 -
[11]
Tried to get rid of those two files, and it caused lots and lots and lots of very bad errors. So now I'm reinstalling, but the installer is bugging out and giving me errors as well, so now I just don't have Eve installed at all -.-
The Unit pursues invention, manufacturing, mining, and research. Evemail us if you need anything related to Science and Industry. |
Grez
Fairlight Corp Rooks and Kings
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Posted - 2009.12.01 22:11:00 -
[12]
Try repair.exe ---
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Aesynil
Caldari The Unit...
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Posted - 2009.12.01 22:16:00 -
[13]
Originally by: Aesynil Likewise, I cannot get Eve to start, same thing. Splash screen loads, eve shuts down. I ran the new Repair tool, and now it gives me this
There are extra files in your EVE client installation. If you've recently applied a patch you may need to restart your computer.
Files are eve\bin\directX\RTA29930
and
EVE\bin\RTA29930
I've restarted twice now.
Did already, no effect, just appeared to make it worse, as I didn't get that error previously.
The Unit pursues invention, manufacturing, mining, and research. Evemail us if you need anything related to Science and Industry. |
Matsuda Kenji
The Aduro Protocol
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Posted - 2009.12.01 22:44:00 -
[14]
I have the same problem. I get the dominion logo up for a second, the screen goes to black as usual and the music comes on but then nothing else happens and it just stays on a black screen until I have to close it. I've tried just waiting it out in case it was just a slow load but nothing ever happens. I'm running the game on a laptop but my girlfriend is also using a laptop and it works fine on hers...
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Zyper
Minmatar Wyo Wolves Confederate Empire Alliance
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Posted - 2009.12.01 22:49:00 -
[15]
It gave me an error on the splash screen saying that d3dx9_41.dll was missing. I didn't have it in my system32 folder previously but I guess it needed. I downloaded it and placed in the correct folder and then mine worked fine.
Running:
Win 7 64-bit -- |
Woodwraith
Prophets Of a Damned Universe
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Posted - 2009.12.01 23:02:00 -
[16]
Bug reporting link is down :all is lost:
I'm getting the same thing, i've uninstalled the client completely and am starting fresh, I'll let you know how I make out, but its gonna be a while. |
Takashi Halamoto
No Limit Productions Looney Toons.
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Posted - 2009.12.01 23:05:00 -
[17]
as for me i start up, i enter password, it tells me it is doing stuff, the loading box goes away and i sit there looking at the pretty red and black picture, stuck for all time, still bug report in, full installer client downloading, |
Malkavien
Reaction Theory
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Posted - 2009.12.01 23:06:00 -
[18]
I have tried updating the client, uninstalling and downloading the whole client again and I have tried the repair tool several times and I still keep having the same issue of it not loading. I am able to see in the Application Event Log
Faulting application name: ExeFile.exe, version: 6.20.1.51847, time stamp: 0x4b0e9d2a Faulting module name: MSVCR80.dll, version: 8.0.50727.4927, time stamp: 0x4a2752ff Exception code: 0xc0000005
I have tried this on two different computers both running Windows 7 64bit, now trying on an XP Client to see how that goes. |
Dro Nee
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Posted - 2009.12.01 23:08:00 -
[19]
Same issue: Initial flash,music, black screen....and HANG.
I did a full download just to be sure and it seemed to fix the problem, but then i went into settings to make EVE run with the lowest graphics possible (just to make sure it ran smooth) and now i have the same problem as before (after the reboot for the changes to take effect).
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Malkavien
Reaction Theory
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Posted - 2009.12.01 23:20:00 -
[20]
Originally by: Malkavien I have tried updating the client, uninstalling and downloading the whole client again and I have tried the repair tool several times and I still keep having the same issue of it not loading. I am able to see in the Application Event Log
Faulting application name: ExeFile.exe, version: 6.20.1.51847, time stamp: 0x4b0e9d2a Faulting module name: MSVCR80.dll, version: 8.0.50727.4927, time stamp: 0x4a2752ff Exception code: 0xc0000005
I have tried this on two different computers both running Windows 7 64bit, now trying on an XP Client to see how that goes.
Well after 6 repair sessions I had an error appear on loading that I had some extra files in the CCP Folder which were alut.dll and wrap_oal.dll. It told me to reboot which I done but it didnt remove the files so I manually deleted them and voila it all started working. Bloody annoying but eventually I got there in the end. |
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Aesynil
Caldari The Unit...
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Posted - 2009.12.01 23:29:00 -
[21]
Well, I did a full reinstall, having to do it manually, and my problems went away. Now I can't log into my main, although my alt accounts work just fine...Ugh -.- lol
The Unit pursues invention, manufacturing, mining, and research. Evemail us if you need anything related to Science and Industry. |
XG Darkrage
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Posted - 2009.12.01 23:35:00 -
[22]
Same thing. Updated and now get splash screen then black screen, music.. then eventual bsod.
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mistahsui
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Posted - 2009.12.02 00:05:00 -
[23]
Originally by: XG Darkrage Same thing. Updated and now get splash screen then black screen, music.. then eventual bsod.
I don't get the BSOD, but do get the black screen. I deleted my settings and such, and now it ONLY happens when I attempt to change the graphics settings, which makes the game unplayable for me. So I can log in, add a new skill to the queue, but can't undock or do anything else without unbearable lag. I have to run everything on "low" and changing this setting screws the client up. Extremely frustrating.
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Dro Nee
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Posted - 2009.12.02 00:10:00 -
[24]
Ok so for those with the black screen issue: Try this- it worked for me as long as i did it in this order 1)Run repair (came up with nothing bad but bear with me) 2)Immediately go to the cache and delete the entire sub folder 3)start eve..accept EULA
For those that had it crash when they tried changing settings: First do not change more than one setting at a time before hitting apply and do not change your shader quality until after changing the LOD and texture first. Changing the Shader first resulted in a crash and then the black screen crap.
Not sure why the order of things matters...but after several hours of fiddling I am back up and running. Good Luck!
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mistahsui
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Posted - 2009.12.02 00:23:00 -
[25]
Originally by: Dro Nee Ok so for those with the black screen issue: Try this- it worked for me as long as i did it in this order 1)Run repair (came up with nothing bad but bear with me) 2)Immediately go to the cache and delete the entire sub folder 3)start eve..accept EULA
For those that had it crash when they tried changing settings: First do not change more than one setting at a time before hitting apply and do not change your shader quality until after changing the LOD and texture first. Changing the Shader first resulted in a crash and then the black screen crap.
Not sure why the order of things matters...but after several hours of fiddling I am back up and running. Good Luck!
Tried this. It's specifically the shader quality option that causes my crash. I was able to switch the other two with no trouble, but shader quality made it freeze. Thanks for the help, at least.
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DarkArtz
Madhatters Inc. The Initiative.
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Posted - 2009.12.02 01:56:00 -
[26]
Edited by: DarkArtz on 02/12/2009 01:57:06 Splash, blank screen, music, ugh!!!
At least others are having the same issue and my computer still works. I'm going to start trying the suggestions listed in this thread.
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steveid
Helljumpers
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Posted - 2009.12.02 02:10:00 -
[27]
I just patched my test server eve to dominion and it now works. Dont know why, only that it does. Go figure. Inappropriate signature removed. Zymurgist |
Dro Nee
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Posted - 2009.12.02 02:15:00 -
[28]
After playing around more I have found that if you disable eve-voice (after you get logged on) before you change shader quality it helps with Eve locking up...and thus having to start all over again. Additionally you can switch shader to medium first, close the setting screen, then go back to settings and change shader to low with almost no problem. I also turned off eve sounds just to run as skinny as possible for my first undock.... didnt help. I froze almost instantly once undocked and had to play this whole game over again. Still have yet to load while in space.
Incidently, I also just found out that I am unable to close Eve without having to run the whole process over again.
So I guess you can still play eve as long as you dont undock and dont mind changing the settings everytime you log on... or pony up for a new shiny computer lol
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Dro Nee
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Posted - 2009.12.02 02:35:00 -
[29]
Originally by: steveid I just patched my test server eve to dominion and it now works. Dont know why, only that it does. Go figure.
How to do?
And does it require having been on sisi pre-dominion?
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Larsonist
Darkwave Technologies Kahora Catori
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Posted - 2009.12.02 02:37:00 -
[30]
well seeing as how i have a death machine built by satan himself..i think buying a similar expensive machine is out. oh and im getting black screens at undock and perma lock ups as well. ill try what some of you are doing. Larsonist > i still enjoyed the pew pew though, all the pos sh!t ive been doing lately had me feeling like smeagle without his precious. |
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