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Author |
Thread Statistics | Show CCP posts - 0 post(s) |
Elias West
Cataclysm Enterprises Ev0ke
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Posted - 2010.08.14 01:22:00 -
[2671]
+1
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Astroka
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Posted - 2010.08.15 09:10:00 -
[2672]
If CCP took the time to achieve excellence and fix flaws in their shiny new content, I would be more than happy to wait longer for shiny new features, while I'm content to play with with the more polished, less flawed features previously implemented.
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JitaPriceChecker2
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Posted - 2010.08.15 11:06:00 -
[2673]
I have 17 months to spare , can i help ?
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Baeryn
22nd Black Rise Defensive Unit
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Posted - 2010.08.15 20:54:00 -
[2674]
Originally by: Lex Striker Edited by: Lex Striker on 10/08/2010 12:47:37 In my 24 years of experience in software development, I have noticed a few things...
1) It is much easier to write new code than to fix old code. If one can find a software developer that can work with existing code, grab that sucker and hold on to them... they are a rare find. I usually see this as a good programmer that is flexible and without an ego... which is indeed a rare find.
2) It has been shown that it may take from 4-10 times the resources to fix an issue after it has been released than if it were caught in the design phase. Thus it is not cost effective from a management standpoint to fix things, but to just introduce new features. Perhaps CCP is getting to a level of corporate mentality and maturity where the bottom line is much more important than customer satisfaction or even the product they produce itself... which eventually happens to the best of them, I guess.
3) Many software developers who have made a name for themselves do not want to fix code. All they want to do is make new systems and move on. Thus, to keep some developers around, some companies must always have new projects... else these 'sacred cows' will leave to work somewhere else. I guess this is just the creative nature of these developers; and why some believe that software development is an art, not a science. Fixing coding and design issues just is not fun and may eventually show that some of these developers are not wearing any clothoes.
4) A company like CCP is made up of specialists. Many of those positions are based on new development. So what happens to these people when one goes back to fix problems?... lay them off until they are needed again? To let someone go and rehire someone else is to not only lose expertise, but also to require a retraining period for the new person, which may take a very long time... something management does not want to hear.
5) Everything is not always what it seems. Appearances are much more important than reality... and management has a great way of pretending that all is fine. In many ways, they have no choice, especially if the horses are already out of the barn and running everywhere.
6) I try to remember, it is not 'what' people do that really matters, as much as to 'why' they do it. It would appear that CCP management has decided on new features, over fixing and finishing old ones because it is to their benefit to do so... at least in their eyes and in the short term. 'Walking in Stations' and Dust 514 will bring two new types of customers into Eve... thus translating into $$$$!!!!. Fixing old issues for customers has NEVER generated new revenue. So CCP management is obviously looking to expand its revenue rather than make old customers happy. So what if half of the old customer base leaves? The new customer base will make up for it. Mangament problem solved! That is why most companies will treat their new customers much better than their old ones. It is all about 'new' business. Old business is like... well... old.
I think CCP is doing what is best for itself and it is up to us to either follow along like sheep or find something else. I believe CCP has done a great job overall in producing Eve Online. However, it is not always the 90% that works that is most visible... but the 10% that does not. In this case, that 10% is a 'deal breaker' for most of us... making the game unplayable for some of us.
I have little hope that CCP will change its development approach. It is just not to its benefit to do so, at this time. Until the bottomline starts to fail, will CCP change anything. With 'Walking in Stations' and Dust 515 coming out, I do not see that happening soon. I also expect the CSM to be disbanded as a failed experiment soon, as it did not support the objectives of CCP. Oh well. Perhaps all this too shall pass... we will see.
As a Lead Software Engineer, I have to echo these observations. RolePlayGateway || EVE UserVoice: A Supplement to the CSM |
Andromeda Risen
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Posted - 2010.08.16 05:28:00 -
[2675]
A simple Yes.
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Hogun Rath
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Posted - 2010.08.16 11:33:00 -
[2676]
I support this idea, but since there is no real alternative offering on the current mmo market CCP can do whatever they think will get them the most $$ at the end of the day.
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Yeay Fritg
Caldari Confrerie de Kaedri Cluster Of Rebirth
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Posted - 2010.08.17 11:47:00 -
[2677]
Patch time Incoming !
Let see what will happens in term of Quality ?
Cheers, Yeay
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Yeay Fritg
Caldari Confrerie de Kaedri Cluster Of Rebirth
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Posted - 2010.08.17 15:48:00 -
[2678]
Edited by: Yeay Fritg on 17/08/2010 15:48:05 Did you see this Dev Blog ? : New Dev Blog: When Patching Fails, Repair
I like the irony, in my bad French/English I understand the following: CCP ask us to repair the client if they fail their Patch !
Then it's an invitation for us to do the job cause CCP fail ? I like this kind of customer service.
Amazing how translation between languages can lead to misunderstanding.
Yeay
Not trolling, just busy waiting a CCP answer.
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Ripi
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Posted - 2010.08.17 20:24:00 -
[2679]
After reading their blog it seems as though they just shelved fixing anything for quite some time. Yes i understand the need to bring in a larger crowd market by creating the complete science fiction experience but at some point they are going to start losing that crowd of dedicated players. The reason eve has grown steadily is the fact that it has not been losing much of the original player base. I hope that eventually the message gets through because all the summary of the CSM meetings has shown us is that they have a massive backlog of issues that they have no intention of looking at with 18 months and even when they do get around to fixing the large backlog of issues they will only touch a few of them and then get back to something new and shiny. I know my words fall on deaf ears but 90 pages should say something about the growing demand for an increased quality control.
+1 for committing to a standard of excellence and follow through with it this time.
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Zemkhoff
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Posted - 2010.08.17 20:47:00 -
[2680]
Originally by: Yeay Fritg Patch time Incoming !
Let see what will happens in term of Quality ?
Cheers, Yeay
I looked at the patch notes and laughed.
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NastyLlama
Minmatar
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Posted - 2010.08.18 11:21:00 -
[2681]
supported ==================================================
I'M not a carebear, I'M a total coward, beware of cornerd carebares and cowards, we winge and cry like cornered pirates..........
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Agamemnon IV
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Posted - 2010.08.18 15:02:00 -
[2682]
Supported!!!! Diedra expresses exactly what i think! ----- |
Yeay Fritg
Caldari Confrerie de Kaedri Cluster Of Rebirth
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Posted - 2010.08.18 15:27:00 -
[2683]
CCP,
Too much this time, don't say anything at least that what you do the best !
Let me help you on the Lag and Bug Reports : CCP - 2 Paying accounts !
You are truly fabulous !
You haven't yet answered the Backlog Issue officially.
You make a Mac Patch and crashing Windows PC cause of Python dll not upgraded automatically. Great one again. Asking us to fix using the repair...
Well please change of dictionary or at least use wikipedia for definition of quality and customer support.
Let's see how many days prior 1.0.5 that fix 1.0.4 ?
You send us Long text to say us it's hard we work on work on...we were expecting results not just how may be we will change or architecture or restrictic what you can do in fleet. Sure less people in fleet less lag...
18 Months prior what the same mess of bug and no finished features.
I finish my prepaid GTC time currently running and you loose a 4 year player on 2 accounts.
I invite my community/friends to enjoy an other place !
Was nice to Fly with you All !
Yeay
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Zaeris Stone
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Posted - 2010.08.18 16:04:00 -
[2684]
+1
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Benjamin Shepherd
Moira. Rote Kapelle
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Posted - 2010.08.18 20:18:00 -
[2685]
Benjamin Shepherd, Director of the New Eden Assembly |
Zanaraxtarus
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Posted - 2010.08.19 07:57:00 -
[2686]
Originally by: Agamemnon IV Edited by: Agamemnon IV on 18/08/2010 15:11:02 Supported!!!! Diedra expresses exactly what i think! But honestly, the only way how you can make CCP change their behaviour is to quit eve in masses for let us say 3 months and to say: "I'll be back in 3 months. If you haven't fixed it till then, i'll leave for another 3 months." And so on.. Find 10000 accounts whose owner would support you and quit their subscription for at least a month and you may have success with that...
THIS! (well said, Ag)
As the famous quote goes, "The time for talk is through.. Now is the time for action" (or something to that effect ) I left EVE about 6 or 8 months ago and decided I would only come back on occasion, just to see if things have been fixed (or even touched).... I've been back for about two weeks now (thanks in part to a "Please come back, we miss you! Here's a free week" e-mail) and as soon as my month is over (yeah, a week isn't long enough, I subbed for a month) I'll probably be gone again. A couple of recent Dev Blogs may sway me to stay, if they keep talking like they have been, but only for long enough to give them a chance to show they FINALLY get it
I LOVE this game and love the players, but the attitude is beyond my tolerance level.. I completely understand "quantity over quality" in MOST areas, but EVE is not that type of game.. EVE players are intelligent people. We don't play EVE for something pretty to look at for a few hours. We play EVE for a chance to live another life... If that life stays as screwed up as real life, we'll find another distraction (eventually)
My biggest fear is that CCP realizes this and they realize the most money can be made by attracting people who ARE impressed by shinnies, and in their bid to gain more shinny-lovers they will completely ruin what could very well be the best game ever created
Oh, and where's the "fix rockets" thread?? --Zan-- Ban Mr. Richardson! [I was respectful there, I called him "Mr" and deleted the bad word] (quantity/quality studies do NOT apply to EVE. WoW, YES. EVE, NO!) |
Agamemnon IV
Gallente The Lucidi Cartel Intaki Prosperity Initiative
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Posted - 2010.08.19 12:55:00 -
[2687]
Originally by: Zanaraxtarus
Originally by: Agamemnon IV Edited by: Agamemnon IV on 18/08/2010 15:11:02 Supported!!!! Diedra expresses exactly what i think! But honestly, the only way how you can make CCP change their behaviour is to quit eve in masses for let us say 3 months and to say: "I'll be back in 3 months. If you haven't fixed it till then, i'll leave for another 3 months." And so on.. Find 10000 accounts whose owner would support you and quit their subscription for at least a month and you may have success with that...
THIS! (well said, Ag)
As the famous quote goes, "The time for talk is through.. Now is the time for action" (or something to that effect ) I left EVE about 6 or 8 months ago and decided I would only come back on occasion, just to see if things have been fixed (or even touched).... I've been back for about two weeks now (thanks in part to a "Please come back, we miss you! Here's a free week" e-mail) and as soon as my month is over (yeah, a week isn't long enough, I subbed for a month) I'll probably be gone again. A couple of recent Dev Blogs may sway me to stay, if they keep talking like they have been, but only for long enough to give them a chance to show they FINALLY get it
I LOVE this game and love the players, but the attitude is beyond my tolerance level.. I completely understand "quantity over quality" in MOST areas, but EVE is not that type of game.. EVE players are intelligent people. We don't play EVE for something pretty to look at for a few hours. We play EVE for a chance to live another life... If that life stays as screwed up as real life, we'll find another distraction (eventually)
My biggest fear is that CCP realizes this and they realize the most money can be made by attracting people who ARE impressed by shinnies, and in their bid to gain more shinny-lovers they will completely ruin what could very well be the best game ever created
Oh, and where's the "fix rockets" thread??
Thx for the support, though I would like to make something clear. I am not playing eve for the chance to live another life and I don't think that it is as screwed up as RL. Since at least my RL isn't srewed up at all. If I would need a chance to live another life, I would just change my RL.
I am not blaming CCP for screwing up my sci-fi fantasy world. Gaming is just a Hobby. But I like games which are "complicated" and force you to think a lot, to analyze, to think strategically. And I hate it when companys start to put quantity before quality. Unfortunately the most game developers do that. There are only few exceptions like Blizzard. This is when stupid mistakes start to happen, like the thing with PI, where every 2nd semester economics student could have told them that this is going to happen. The QM of CCP seems to be broken, since the "fix rockets" thread is already 1 year old and nothing has happened yet. They even failed to scale the capitals appropriately. CCP seem not to realize that their clientel ain't a bunch of teenagers. EVE clientel is demanding and wants quality. There is a nice example. Daimler-Benz tried to increase profits by decreasing quality in the 1990's. And it worked for a short period of time till the customers realized that they were buying expensive crap. After this short period of time (couple of years) the revenue of mercedes dropped dramatically and the costs for guarantee items increased at the same time. Maybe CCP needs to make their own experiences... ----- |
LadyWhale
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Posted - 2010.08.19 13:27:00 -
[2688]
Perhaps there needs to be a second proposal that 18 months is too long. This one supported nonetheless.
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Bronya Boga
Black Eagle SocieTy
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Posted - 2010.08.21 00:53:00 -
[2689]
supported
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Sophie Malaster
EuroMECH Tech Market ARTESANOS
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Posted - 2010.08.21 10:46:00 -
[2690]
Edited by: Sophie Malaster on 21/08/2010 10:46:35 Without any dude, supported! ________________________________________________
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Talek Miriden
Darkwave Technologies Blade.
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Posted - 2010.08.21 19:57:00 -
[2691]
This is one hell of a threadnaught but yer supported !
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Schuckelchen
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Posted - 2010.08.22 13:57:00 -
[2692]
/signed
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Chryseii
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Posted - 2010.08.22 15:05:00 -
[2693]
/signed
they cant even get such a simple patch right. so many people including me cant even connect to the dahm server anymore
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REQUIN TIRAN
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Posted - 2010.08.22 19:34:00 -
[2694]
is the least we can expect
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ShadowDraqon
The Quantum Company Independent Faction
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Posted - 2010.08.22 19:48:00 -
[2695]
Plants need regular watering and sunlight, CCP. It's not enough to just toss a bit more dirt into the flowerpot every once in a while.
~The~ Blatantly Obvious |
Alexander Third
Crystal Industries
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Posted - 2010.08.23 01:15:00 -
[2696]
supported
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Novon Toll
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Posted - 2010.08.23 04:09:00 -
[2697]
I approve this message.
CCP listen up.
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Goremageddon Box
Guerilla Gorilla
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Posted - 2010.08.23 10:33:00 -
[2698]
yes _______________________ Hottest Character Ever. |
Rhok Relztem
Caldari CGMA Synergist Syndicate
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Posted - 2010.08.24 16:34:00 -
[2699]
This is not allowed to drop off of the first page so...
/nudge (not a full bump, just a nudge)
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Lev Aeris
b.b.k
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Posted - 2010.08.25 10:09:00 -
[2700]
Supported.
I've seen too many half assed patches. Its to the point that when I see a dev blog I cringe, because I know it means that the devs have chosen to neglect all the unfinished things from last cycle and are starting on a whole new set of things they will never complete.
I'm tired of seeing a multi-million dollar company consistently perform at amateur levels.
This is not a new topic either. Since CCP destroyed the game engine with dominion, it has remained broken for a year while CCP is busy burning man hours on browser games (PI) and avatars for Incarna. Nobody wants another Ford Pinto.
Fix your ****, hire some professionals and for the love of god, put somebody in charge of development that has an attention span longer than a fishes ****.
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