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Thread Statistics | Show CCP posts - 11 post(s) |
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CCP Fallout
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Posted - 2010.06.23 20:53:00 -
[1]
Hello all,
We have successfully moved our Tranquility servers to their new location, and Tranquility is scheduled to return to service at 23:00 UTC. Our original plan was to have the Web sites and Tranquility returned to service at 15:00 UTC, however, during the move we discovered network and SAN switch issues, which resulted in an extended service return delay. We have resolved those issues, and are working on returning Tranquility to service as quickly as possible.
Thank you all for your patience while we undertook this necessary server move. For more information about the move itself, please check out CCP YokaiÆs dev blog .
Fallout Associate Community Manager CCP Hf, EVE Online Contact us |
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CCP Fallout
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Posted - 2010.06.23 21:03:00 -
[2]
Originally by: Tallaran Kouros And they couldn't have pointed the website to a static page somewhere in order to post updates on why the move was late?
Shocking customer service tbh.
We actually did have a static page that we kept updated with delay times. We also updated our Facebook page, and I think I don't want to see Twitter again for a few days :)
Fallout Associate Community Manager CCP Hf, EVE Online Contact us |
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CCP Adida
C C P C C P Alliance
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Posted - 2010.06.23 21:05:00 -
[3]
cleared of spam and off topic comments.
Adida Community Rep CCP Hf, EVE Online
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CCP Fallout
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Posted - 2010.06.23 21:10:00 -
[4]
Originally by: Karia Sur lol i like the subtle change from the original resumption time that was in the first post to the new time that has miraculously appeared..
No conspiracy: I forgot to update the post I had prepared even though I knew the new time :D
But note that I will, if needed, update the post again, and will indicate that the post is changed in the subject of the thread.
Fallout Associate Community Manager CCP Hf, EVE Online Contact us |
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CCP Adida
C C P C C P Alliance
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Posted - 2010.06.23 21:31:00 -
[5]
Cleared up additional spam and off topic comments. Please keep everything related to the topic.
Adida Community Rep CCP Hf, EVE Online
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CCP Adida
C C P C C P Alliance
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Posted - 2010.06.23 22:09:00 -
[6]
Cleared additional trolling
Adida Community Rep CCP Hf, EVE Online
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CCP Fallout
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Posted - 2010.06.23 22:29:00 -
[7]
Originally by: wizechatmgr Anyone else get a sudden plex purchase email at 852PM that failed and then 853PM Eastern that succeeded? I ironically can't get into my account info to see if this is "real" or not.
Has anyone checked to see if any unintended account safeguards were bypassed during the upgrade? I'm wondering if this is just an old queued mail that suddenly made it out.
We had an issue with that particular portion of our Network. It should now be resolved. Account safeguards were not bypassed, so what you saw was just an odd email.
Fallout Associate Community Manager CCP Hf, EVE Online Contact us |
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CCP Fallout
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Posted - 2010.06.23 22:30:00 -
[8]
Originally by: Benny0795 CCP can we have a ETA on EVEGATE peas
EVE Gate is connected to TQ and so will return to service once TQ is back up. We're keeping a running update in the first post of this thread.
Fallout Associate Community Manager CCP Hf, EVE Online Contact us |
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CCP Adida
C C P C C P Alliance
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Posted - 2010.06.23 22:35:00 -
[9]
Cleared up additional trolling.
Adida Community Rep CCP Hf, EVE Online
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CCP Fallout
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Posted - 2010.06.23 22:57:00 -
[10]
Just a quick update...
We'll be turning TQ on within the next 10 or so minutes. Then we'll make sure everything is working fine with her until opening her up to players.
I know a lot of you are frustrated right now, but please know that we truly appreciate your love of EVE and the passion that you feel for the game.
You will all be able to check your planets, go rat hunting, and, most importantly... mine veldspar... very soon.
You guys are all amazing, and I can't imagine myself working with anyone else but you EVE players :D
Fallout Associate Community Manager CCP Hf, EVE Online Contact us |
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CCP Adida
C C P C C P Alliance
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Posted - 2010.06.23 23:25:00 -
[11]
cleared up additional trolling
Adida Community Rep CCP Hf, EVE Online
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