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Author |
Thread Statistics | Show CCP posts - 11 post(s) |
Tallaran Kouros
Caldari Tactical Narcotics Team
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Posted - 2010.06.23 21:10:00 -
[91]
Originally by: CCP Fallout
Originally by: Tallaran Kouros And they couldn't have pointed the website to a static page somewhere in order to post updates on why the move was late?
Shocking customer service tbh.
We actually did have a static page that we kept updated with delay times. We also updated our Facebook page, and I think I don't want to see Twitter again for a few days :)
It may be that I've just bookmarked a static link to the forums, which was just giving a 404.
Was the static page on http://www.eveonline.com ?
If so, then I (I know, I know!) apologise and withdraw my earlier statement :)
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Titus Loken
Caldari
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Posted - 2010.06.23 21:11:00 -
[92]
Edited by: Titus Loken on 23/06/2010 21:11:33 Next time CCP, why not think - 15:30 is when we plan to have it done, slap on a few extra hours. Then if everything does go to plan people will get the impression you have finished early. Then everyone would be very happy at no extra work for yourselves :) |
Tiberius T
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Posted - 2010.06.23 21:11:00 -
[93]
Originally by: CCP Fallout
Originally by: Tallaran Kouros And they couldn't have pointed the website to a static page somewhere in order to post updates on why the move was late?
Shocking customer service tbh.
We actually did have a static page that we kept updated with delay times. We also updated our Facebook page, and I think I don't want to see Twitter again for a few days :)
Can we next time, please for the love of god, have accurate timing ? Can u spare us and not keep us waiting till midnight just to tell us you're bringing the server up @ 3am in the morning (local time), this really, and I mean it, REALLY, gets my **** to a boil...
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T' Elk
Minmatar Native Freshfood
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Posted - 2010.06.23 21:11:00 -
[94]
Originally by: Bedrock Server Rollback incoming!
Lol... You can keep hoping. [url=http://eve.battleclinic.com/killboard/combat_record.php?type=player&name=T%27%20Elk][/u |
Illwill Bill
House of Tempers
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Posted - 2010.06.23 21:11:00 -
[95]
Originally by: gtmh will servers be reset or will it be like eve never went offline ?
No, although a full reset would be awesome!
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Acacia Everto
INTERNET HARBLRAGE
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Posted - 2010.06.23 21:11:00 -
[96]
Originally by: Tia Tzu I will 100% be petitioning for the lost time to be added to my subscription i am not paying a monthly fee to be fed false deadlines and waste pretty much the whole day waiting.
Well aren't you a brat?
Speaking from the role of an IT Professional, sometimes things don't always go the way they're planned. Suck it up. They've done an absolutely marvelous job. I personally thought they were cutting the downtime far short, we'd have scheduled a longer maintenance window for the same scale move.
You go move one of the larger supercomputing clusters in the world, scale it up, and do it faster without issues.
I'll go out on a limb here and say it's people like you who make IT a stressful and rarely rewarding industry.
That being said, CCP IT guys, I'd buy you a round.
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sue denim
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Posted - 2010.06.23 21:11:00 -
[97]
Originally by: Katja Saitou
Originally by: Belgarath Sorcerer
Originally by: Katja Saitou
Originally by: Kha'Alpha Are we being reimbursed for loss of game time? I certainly hope so!
Does ~16 cents really mean that much to you?
You're kidding aren't you, its nigh on 2 days of downtime if you take the Tyrannis patch into account as well
You'd rather have them never update the game? - It's 1 USD / Euro
rather have not had them update it with tyrannis yah sure, it wasn't worth it :P
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Kha'Alpha
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Posted - 2010.06.23 21:12:00 -
[98]
Edited by: Kha''Alpha on 23/06/2010 21:12:38
Originally by: Katja Saitou
Originally by: Belgarath Sorcerer
Originally by: Katja Saitou
Originally by: Kha'Alpha Are we being reimbursed for loss of game time? I certainly hope so!
Does ~16 cents really mean that much to you?
You're kidding aren't you, its nigh on 2 days of downtime if you take the Tyrannis patch into account as well
You'd rather have them never update the game? - It's 1 USD / Euro
SIMPLY not the point, we where given a deadline, a specific time, a time of completion, if this had been finished ON TIME, no one would care, but.....they have ran over by hours and hours, so now when tranq actually returns ALOT of EU players will be sleeping so we are essentially losing a full 24hours of gaming because of false promises.
Regardless of cost it is still worth reimbursement, and if it is such a small amount of money CCP wont have a problem actually reimbursing its customers for once and actually following the renowned "Customer Comes First" Remark,
Come on people stop brown nosing, and tell them exactly how you feel, we have been done out of too much gaming time here regardless of server upgrades.
If we had been told the server would be back up in 48hours no-one here would be complaining what so ever.
All i can say is get it sorted tbh
And ye what a waste tyrannis really is........one of the worst patched of all time.
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Astra Salire
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Posted - 2010.06.23 21:12:00 -
[99]
My whine is not the delay, its information about the delay. This is not the first time CCP has given down time specifics and then gone way over. Please do us all a favor and schedule more time for your various updates/upgrades. Its always better to promise a long time and then deliver a shorter time. People are going to whine no matter what, but at least no one is making plans based on erroneous information. Thank you |
Dinta Zembo
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Posted - 2010.06.23 21:12:00 -
[100]
Guys, seriously, the daily downtimes are supposed to be an hour and they usually last just 20 minutes.. What are you talking about getting a couple of hours reimbursed, think about the bright sides.. good servers = things get better
Quite unfortunate that it was from 11 AM till 1 AM for me though, still wasted all day looking at the downtime ETA going up and up XD but still good job on CCP for the quick move.
By the way, what stupid * was talking about a server reset? You WANT that?
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Salarc
Native Freshfood
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Posted - 2010.06.23 21:12:00 -
[101]
Originally by: Titus Loken Next time CCP, why not think - 15:30 is when we plan to have it done, slap on a few extra hours and then if everything does go to plan people will get the impression you have finished early. Then everyone would be very happy at no extra work for yourselves :)
I assume they did do this. These things are very hard to estimate.
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M4A1cc
Gallente Phoenix Industries Black Star Alliance
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Posted - 2010.06.23 21:12:00 -
[102]
Are the skill points still running? Will there be an y loss in skill point training? God loves the PvPer, for we keep heaven packed with fresh souls! |
Fact Foreman
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Posted - 2010.06.23 21:13:00 -
[103]
Originally by: Kha'Alpha Are we being reimbursed for loss of game time?
I certainly hope so!
Biggest game there is, most awarded, free expantions with huge new upgrades once in year or more, 55k players on 1 server, voice system ingame and the company thats running this is upgrading so we get better game. They been doing great for 7 years now and surely do not deserve a STUPID question like this, go out and see how the sky look or go to a **** side, how long since you did take a bath last time, you seems to be adicted
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Nikon D
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Posted - 2010.06.23 21:13:00 -
[104]
Edited by: Nikon D on 23/06/2010 21:13:13
Originally by: Kha'Alpha Are we being reimbursed for loss of game time?
I certainly hope so!
NO! We are NOT, I repeat: NOT BEING REIMBURSED....You Idiot, can you not see that CCP is hard at work in producing a better quality of gaming experience?!
Look at it this way:
1 - Keep on gaming the way you are now and make due with the lag and traffic as we continue to grow.
-OR-
2 - Let us put in some overtime, the game will be offline, but in return we will have MORE room for current and future growth. An INCREASED ability to efficiently manage the current game AND with room to spare, we can safely assume that the networking issues like lag will be vastly improved over the current situation?
It is a gamble, but I will take #2.
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Aranoran
Progeniter Clee San
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Posted - 2010.06.23 21:13:00 -
[105]
Edited by: Aranoran on 23/06/2010 21:13:02 CCP, if you are going to say there are problems and its going to take an extra 8 hours, dont bs all of us by first saying 1800, then 2100 and now 2300; set a time and stick to it!
Bold Before Gods; Legends Before Men. |
xAlexVladx
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Posted - 2010.06.23 21:13:00 -
[106]
Edited by: xAlexVladx on 23/06/2010 21:15:32
Originally by: Katja Saitou
Originally by: Kha'Alpha Are we being reimbursed for loss of game time? I certainly hope so!
Does ~16 cents really mean that much to you?
man dont everybody love these mathematicians ?
first of all 14.5 EUR divided by 30 days means ~48 cents per day, or approx 30c for 15 hours - learn arithmetics my dear, or at least learn how to use the windows calculator if division looks like too much for you. Second, these 15+ hours means one full day loss for many players in EUR TZ. Third, it seems 30c seems alot for CCP since they do not reimburse anyone ever. And fourth, since i am paying my accounts with plexes, a day loss means 10+ mil isk for each account. If that does mean nothing to you, ill be waiting for the isk transfer, thank you.
Originally by: Aranoran Edited by: Aranoran on 23/06/2010 21:13:02 CCP, if you are going to say there are problems and its going to take an extra 8 hours, dont bs all of us by first saying 1800, then 2100 and now 2300; set a time and stick to it!
you dont think this is too much of an effort for them ? ryou really dont expect 30c * 55k players = 16500 EUR to be enough payment for updating a page dont you ?
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DragonHelm III
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Posted - 2010.06.23 21:13:00 -
[107]
Jesus the forums are fast. I hope the game gets a big a boost as this
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Miilla
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Posted - 2010.06.23 21:13:00 -
[108]
2300? ok what time is the server really online again?
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Zavulon Sukkot
Suddenly Ninjas Tear Extraction And Reclamation Service
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Posted - 2010.06.23 21:13:00 -
[109]
And why the hell is 'q u i p' wordfiltered, especially as part of equipment? NATI. |
Libin Herobi
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Posted - 2010.06.23 21:14:00 -
[110]
And it will be so epic when people realise this is supposed to help with maintenance and upgrades of the hardware and never intended and never will improve lag.
I'm waiting for some CCP dude to explain "well we never said it would improve performance so we did not break any promises" just like the "post-dominion means some time after dominion - not the next release"
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A DeathDealer
Morne Attitude Aeternus.
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Posted - 2010.06.23 21:14:00 -
[111]
Next time, just say 24hr downtime and if it comes up earlier \o/ for all of us. This whole "up at 15:00 I mean 21:00 I mean 23:00" is getting a bit old. ----------------
I don't discriminate. I hate everybody equally. |
Katja Saitou
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Posted - 2010.06.23 21:14:00 -
[112]
Originally by: Kha'Alpha SIMPLY not the point, we where given a deadline, a specific time, a time of completion
Which did not take into account the issues they ran into - don't complain that they can't stick to their estimated time due to an issue they did not foresee.
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eveess
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Posted - 2010.06.23 21:14:00 -
[113]
just a quick note i would like to ask are we goin to b compensated for the loss of game time as i know with other online games they compensate players if servers are down longer then expected
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John Queen
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Posted - 2010.06.23 21:15:00 -
[114]
Keep up the good work CCP ! Moving a server and having it set up in less than one day is exceptionnal considering the size of Tranquility.
However it would be normal to give one day to all players for the loss, even if it's only one CCP should feel concerned about the fact that every subscription gives an exact amount of time, all of this regardless of major updates and long downtimes.
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Teibor
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Posted - 2010.06.23 21:15:00 -
[115]
Originally by: Libin Herobi And it will be so epic when people realise this is supposed to help with maintenance and upgrades of the hardware and never intended and never will improve lag.
I'm waiting for some CCP dude to explain "well we never said it would improve performance so we did not break any promises" just like the "post-dominion means some time after dominion - not the next release"
at least we wont need a DT tomorrow as the server will hardly be up before the scheduled DT.
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ViperTan
Minmatar Republic Military School
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Posted - 2010.06.23 21:16:00 -
[116]
Originally by: eveess just a quick note i would like to ask are we goin to b compensated for the loss of game time as i know with other online games they compensate players if servers are down longer then expected
How does the world work with muppets like you in it? Have you not read some of the previous posts in this thread?
VT
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Angeles
Caldari Federation of Freedom Fighters En Garde
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Posted - 2010.06.23 21:17:00 -
[117]
god damn lots of whining in this thread already, take as much time as needed to get TQ up and running smooth. Good work CCP.
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Raabe
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Posted - 2010.06.23 21:17:00 -
[118]
"yes miss sophie. the same procedure as every year" ...or every patch day!
donŠt try to play eve on patch days. nothing goes.
ccp, i love you
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Katja Saitou
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Posted - 2010.06.23 21:17:00 -
[119]
Originally by: xAlexVladx man dont everybody love these mathematicians ? first of all 14.5 EUR divided by 30 days means ~48 cents per day, or approx 30c for 15 hours - learn arithmetics my dear
We sure do love them - my rough estimate is for the time that it, so far, has gone past the first estimate... And you do realize both USD and Euro uses cents, right? So, as I said - rough estimate.. notice the ~. So yeah - think before you smack.
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smoopmeister
Caldari Shadows of Light
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Posted - 2010.06.23 21:17:00 -
[120]
Seriously, a lot of you need to learn to read your EVE ToS where it will enlighten you as to your entitlements during extended downtimes.
Quite a lot of people also have no clue what moving an entire live system to new hardware entails while ensuring no loss of data. This upgrade will benefit everyone. For those of you incapable of setting long skill queues, tough ****.
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