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Thread Statistics | Show CCP posts - 1 post(s) |
Vermicious
Caldari
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Posted - 2010.07.13 04:18:00 -
[1]
Sorry if this has been answered 50k times.. I didn't seem to find anything searching for it, or scanning through about 4 pages on this forum.
I read the "ore primae ship nearing distribution û a gift for all capsuleers" page a few times to make sure I'm not missing anything.. I don't have the Redeem Items button when I log in, yet my account is active.. i.e. I can log in and actually play the game. I'm not on a trial account either (I have several high SP characters). My account is in good standing.
I did however reactivate via the 5 free days link. But it says nothing on the above page that I cannot claim the ship during my 5 free days.
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Kyra Felann
Gallente Neh'bu Kau Beh'Hude Ushra'Khan
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Posted - 2010.07.13 04:32:00 -
[2]
I believe it is/was a limited time thing. I don't remember when it expires, though. You might want to check for that to see if it's expired. -----SIGNATURE-----
Originally by: CCP Ginger Ships have crews, most pod controlled frigates do not, above that they have crews of varying sizes. Hope that helps.
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Vermicious
Caldari
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Posted - 2010.07.13 04:37:00 -
[3]
I have till tomorrows downtime
"will no longer be available after downtime on Tuesday, July 13th 2010"
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Twice asnice
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Posted - 2010.07.13 04:40:00 -
[4]
I believe you need to have had your account active when they gave them out.
You might have some luck with a petition. |
Terro Deagas
Double-Down
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Posted - 2010.07.13 04:55:00 -
[5]
I'll sell you mine if you have no luck, contact me ingame for a quote
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HeliosGal
Caldari
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Posted - 2010.07.13 05:13:00 -
[6]
i know someone whos popped a few
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Vels Eikar
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Posted - 2010.07.13 05:20:00 -
[7]
The Primae offers seem to have all vanished early...
Great execution CCP. Devblog saying they should still be available: http://www.eveonline.com/devblog.asp?a=blog&bid=772
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Vermicious
Caldari
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Posted - 2010.07.13 06:27:00 -
[8]
It sucks.. I missed out on the last free ship because I didn't read the small print.. and well this time I read the small print, and I'm within the expiration date. yet I can't claim it?
Is the ship a big deal? probably not, but its free and I would like it.. so.. I should get it because the fine print says I can
I did petition it, but the last time I petitioned, it took like a week =(
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Jade Kitana
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Posted - 2010.07.13 07:12:00 -
[9]
So you waited until that last minute to claim it and got disappointed that you couldn't get it, yet?
Was this on purpose?
As well, if you waited this long, what is wrong with waiting a week or so for a petition to go through?
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Th155
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Posted - 2010.07.13 07:23:00 -
[10]
Because, quite simply, they will reply saying that the offer is no longer available...
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John O'Mally
The Bobtheminer Appreciation Society
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Posted - 2010.07.13 07:35:00 -
[11]
I wouldn't worry. It is as much use as the QA testers for the patches
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NewGit
Caldari Rusty Industries
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Posted - 2010.07.13 08:13:00 -
[12]
It looks to me that your account had to be active on 29 June in order to receive the ship, and you have until DT today to claim it. Accounts created or reactivated after that date wouldn't be eligible.
As it sounds like your account was inactive at the time, you didn't get the ship. Not that it's really worth anything other than to fill space in your hangar any ways.
*-*-*-*-*-*-*-*-*-*-*-*-*-*-* If it moves, shoot it. If it doesn't move, mine it. |
Aion Amarra
Minmatar Real Nice And Laidback Corporation Black Core Alliance
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Posted - 2010.07.13 08:19:00 -
[13]
Just in case something else *******sed up somewhere, instead of trying to use the redeem items button on the character selection, log onto your character, hit ESC and try the redeem items button in the menu.
If that gives an explicit message about you not having any claimables, then, yeah, probably no dice.
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CCP Applebabe
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Posted - 2010.07.13 09:54:00 -
[14]
Hi Vermicious,
Please file a petition under "Game Play"-->"Ships" category. Our customer support team will help to investigate this problem as soon as possible.
Applebabe Community Representative CCP Hf, EVE Online Contact us |
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Oraclistor
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Posted - 2010.07.13 09:58:00 -
[15]
Quote: Beginning June 29, 2010, you will find the ability to redeem it on your account login screen. You can then assign it to a particular character and a friendly ORE agent will deliver it to your hangar bay. You will be able to redeem the Primae once per active (not trial) account and will no longer be available after downtime on Tuesday, July 13th 2010, so make sure you log in to receive yours.
Availability until today is also backed up by Evegate event scheduled for today at 11:00 for end of Primae distribution.
I've sent a petition as not done it either. Probably best to get petition in before DT. |
Tyburn Stannis
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Posted - 2010.07.13 14:36:00 -
[16]
The Primae was only available to active accounts.
You said yourself, you're on an expired account with 5 days free game time via the reactivation offer. Your account is still classed as "inactive".
It only becomes an active account again if you resubscribe. Hence the phrase in the offer : "At the end of the free 5 days, you will be able to reactivate your account for Ç9.95"
There's your problem.
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Sol Mahon
Caldari Science and Trade Institute
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Posted - 2010.07.13 14:42:00 -
[17]
Just to mention, I got mine on an inactive account, I have one active account and one inactive account and I was able to claim the ship on both. |
Matalino
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Posted - 2010.07.13 15:06:00 -
[18]
Originally by: NewGit It looks to me that your account had to be active on 29 June in order to receive the ship, and you have until DT today to claim it. Accounts created or reactivated after that date wouldn't be eligible.
False! I have reactivated accounts after 29 June, and was able to successfully redeem the ship offer. Originally by: Tyburn Stannis You said yourself, you're on an expired account with 5 days free game time via the reactivation offer. Your account is still classed as "inactive".
Again this is false. I was able to successfully claim the ship on an account that was reactivated with the 5 free days, but did not have any other game time applied to it.
The in-game redeemable items showed that the offer would expire at 2010-07-13. It dis not specify a time. As such the offer might have expired after 2010-07-12 11:59:59.
For future offers, I would recommend that you claim the offer atleast 24 hours before the announced expiration. For this offer you will need to file a petition and see what they will do for you.
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Vermicious
Caldari
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Posted - 2010.07.13 18:12:00 -
[19]
Edited by: Vermicious on 13/07/2010 18:16:31 I logged in a few min ago and noticed I got the Redeem Items button! So I was able to claim it. Must have been a few hour delay in it showing up.
Thanks for the replies! fly safe!
edit: I just read my petition, I guess they manually gave me a token for it. So not sure what the problem was
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Graelyn
Amarr Deus Imperiosus Acies
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Posted - 2010.07.13 19:06:00 -
[20]
Something Went Wrong.
It happens.
-------
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Noran Ferah
Red Sky Morning
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Posted - 2010.07.13 19:30:00 -
[21]
Originally by: Graelyn Something Went Wrong.
It happens.
Yeah. It happens a lot. All the time really.
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Miss O'Horney
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Posted - 2010.07.13 19:36:00 -
[22]
I also missed it.
This account has been active non-stop for several years but I've been too busy for the last couple of weeks to explore that "Redeem" button on the login page. I have just logged in very quickly a few times to change skills. Today I just noticed this thread, and then I logged in to find the Redeem button gone.
I've petitioned it. Let's see what happens. I don't necessarily need that ship, but find it pretty disappointing that I was promised a gift, only to find out that it's too late to claim it.
Will update here after my petition gets a response.
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Abrazzar
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Posted - 2010.07.13 19:41:00 -
[23]
Originally by: Noran Ferah
Originally by: Graelyn Something Went Wrong.
It happens.
Yeah. It happens a lot. All the time really.
Well, they're going to fix it in 2 years when they can fit it into their development schedule. Maybe. -------- All I want is a better mankind.
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Ryhss
Caldari Ominous Corp
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Posted - 2010.07.14 00:57:00 -
[24]
13th was last day to claim.
Originally by: Abrazzar I don't know what's going on but I am terribly upset about it.
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