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Thread Statistics | Show CCP posts - 2 post(s) |
Kristal Meth
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Posted - 2010.09.08 16:42:00 -
[1]
I allowed the subscription on an account to lapse and submitted a petition to have it reactivated. However, it has been several days now and I haven't had any response.
I went through this process once last year and had a response within the hour.
Am I just unlucky or is CCP drowning in petitions right now?
Does anyone have experience with reactivating an expired account recently? How long did it take?
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CCP Adida
C C P C C P Alliance
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Posted - 2010.09.08 17:15:00 -
[2]
Please double check your petition to see if it's filed in the correct category. If you picked the wrong field it could take 1-2 days for it to get to the correct queue.
Adida Community Rep CCP Hf, EVE Online
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Kristal Meth
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Posted - 2010.09.08 17:30:00 -
[3]
It is filed under Billing & Account/Cancelled and Suspended Accounts.
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Slade Trillgon
Endless Possibilities Inc.
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Posted - 2010.09.08 17:37:00 -
[4]
Anytime my account went inactive, I could access my account right after the payment was processed. I am not sure what there is to petition.
Slade
:Signature Temporarily Disabled: |
Kristal Meth
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Posted - 2010.09.08 17:40:00 -
[5]
Originally by: Slade Trillgon Anytime my account went inactive, I could access my account right after the payment was processed. I am not sure what there is to petition.
Slade
In order to pay by PLEX, you must be able to login to game.
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CCP Adida
C C P C C P Alliance
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Posted - 2010.09.08 17:50:00 -
[6]
Originally by: Kristal Meth
Originally by: Slade Trillgon Anytime my account went inactive, I could access my account right after the payment was processed. I am not sure what there is to petition.
Slade
In order to pay by PLEX, you must be able to login to game.
You can also petition in to get your account reactivated for a day to add PLEX to your account :)
Adida Community Rep CCP Hf, EVE Online
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Kristal Meth
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Posted - 2010.09.08 18:00:00 -
[7]
Originally by: CCP Adida
Originally by: Kristal Meth
Originally by: Slade Trillgon Anytime my account went inactive, I could access my account right after the payment was processed. I am not sure what there is to petition.
Slade
In order to pay by PLEX, you must be able to login to game.
You can also petition in to get your account reactivated for a day to add PLEX to your account :)
I can't tell if you're being snarky or not. That's what I did!
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Kristal Meth
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Posted - 2010.09.08 20:02:00 -
[8]
I received a response and everything is resolved. Now that my account is online, it is time to put these guns online again too. :-)
The GM that responded said that there had been a bit of a backlog recently due to some ill GMs and suggested using the Billing & Account/Timecode & PLEX category for requesting a temporary reactivation.
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Estel Arador
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Posted - 2010.09.08 20:09:00 -
[9]
Next time my subscription is due for an extension I'm gonna petition for a discount, considering all the times I've extended my subscription without wasting a GMs time.
Free jumpclone service|1092 stations! |
Kerdrak
Big Guns Inc. Atlas Alliance
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Posted - 2010.09.08 21:02:00 -
[10]
Originally by: Kristal Meth
In order to pay by PLEX, you must be able to login to game.
Not really, you can buy a few PLEX and put them into the redeem system. When you account is inactive, you can activate it via web with one of the PLEX in redeem system.
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Nazriel
Caldari
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Posted - 2010.09.08 21:19:00 -
[11]
Same here.
Waited for 4! days with the petition submitted in the correct category.
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Omenis
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Posted - 2010.09.08 21:54:00 -
[12]
So, um, while you're waiting, can I have your stuffs?
Your wayward ways displease me. |
Stick Cult
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Posted - 2010.09.08 21:57:00 -
[13]
Originally by: Kerdrak
Originally by: Kristal Meth
In order to pay by PLEX, you must be able to login to game.
Not really, you can buy a few PLEX and put them into the redeem system. When you account is inactive, you can activate it via web with one of the PLEX in redeem system.
But you can't buy a plex without logging in.
Originally by: CCP Tuxford my bad. Rest assured I'm being ridiculed by my co-workers.
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Estel Arador
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Posted - 2010.09.08 22:03:00 -
[14]
Originally by: Stick Cult
Originally by: Kerdrak
Originally by: Kristal Meth
In order to pay by PLEX, you must be able to login to game.
Not really, you can buy a few PLEX and put them into the redeem system. When you account is inactive, you can activate it via web with one of the PLEX in redeem system.
But you can't buy a plex without logging in.
Come on, this is not rocket science.
Step 1) While your account is active, you buy a PLEX and reverse redeem it. This PLEX will be used as a backup, if step 2) fails. Step 2) Before your subscription expires, you buy a PLEX and apply it. Repeat this step every month. Step 3) If you fail at 2), use the reverse-redeemed PLEX to activate your account and go to 1).
Free jumpclone service|1092 stations! |
Akita T
Caldari Caldari Navy Volunteer Task Force
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Posted - 2010.09.08 22:14:00 -
[15]
Originally by: Estel Arador Come on, this is not rocket science.
No, it's "common sense", that elusive thing very few people have nowadays, to the point of it being on the verge of getting declared as a superpower. Also, you assume he's not (or she's not) a broke-ass bum (in-game) so he(/she) could afford to buy and keep one in the reverse-redeemed state, an assumption which is also most likely incorrect.
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Beginner's ISK making guide | Manufacturer's helper | All about reacting _
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dr doooo
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Posted - 2010.09.08 22:41:00 -
[16]
Originally by: Akita T
Originally by: Estel Arador Come on, this is not rocket science.
No, it's "common sense", that elusive thing very few people have nowadays, to the point of it being on the verge of getting declared as a superpower. Also, you assume he's not (or she's not) a broke-ass bum (in-game) so he(/she) could afford to buy and keep one in the reverse-redeemed state, an assumption which is also most likely incorrect.
Oh dear Atika. Did you forget to train basic empathy 1. That was a bit harsh. Their crimes are what? asking a reasonable question, and being a relatively casual player who does not know the 'redeem items' system. Your veiled bragging about your toy wealth was the icing on the cake in this post
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Akita T
Caldari Caldari Navy Volunteer Task Force
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Posted - 2010.09.08 22:55:00 -
[17]
Edited by: Akita T on 08/09/2010 23:05:43
Originally by: dr doooo Oh dear Atika. Did you forget to train basic empathy 1.
Oh, I'm sorry, am I supposed to feel pity for the moochers that keep clogging up the petition queues for "1 free day" because they either lacked the foresight to buy and use (or at least reverse-redeem) a PLEX before their account ran out of time OR are just abusing the goodwill of CCP by getting 3 free days of skilltraining plus 1 free day every 30 days of PLEX-paid gametime ? Screw "Basic Empathy". I have "Bum Detection" and "Cynicism" trained to level 6. I only need the "Punch people on the nose via the Internet" and my skill collection would be complete.
If anything, my wish would be for CCP to no longer offer free 1-day reactivations at all AND in case a PLEX/GTC is used to reactivate an account, it should only grant 27 instead of 30 days (or 57 instead of 60). Of course, that won't happen, because 29 paid days is better than no paid days.
Instead, you know what ? Why don't I also get a "free" ride for a while ? I'll just materialize Hypocrisy and Entitlement, then train them to L1 right now. ...processing... I want 1 free day and 150k instantly redeemable SP for every month I have had my account active so far, retroactively, now. So where's my 50+ free days and almost 8 mil free SP, CCP ? I'm waiting !
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Beginner's ISK making guide | Manufacturer's helper | All about reacting _
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Jita Alt666
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Posted - 2010.09.08 23:01:00 -
[18]
The best way is to file all petitions under stuck - simply because these get the fastest turn around.
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dr doooo
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Posted - 2010.09.08 23:07:00 -
[19]
Originally by: Akita T Edited by: Akita T on 08/09/2010 23:05:43
Originally by: dr doooo Oh dear Atika. Did you forget to train basic empathy 1.
Oh, I'm sorry, am I supposed to feel pity for the moochers that keep clogging up the petition queues for "1 free day" because they either lacked the foresight to buy and use (or at least reverse-redeem) a PLEX before their account ran out of time OR are just abusing the goodwill of CCP by getting 3 free days of skilltraining plus 1 free day every 30 days of PLEX-paid gametime ? Screw "Basic Empathy". I have "Bum Detection" and "Cynicism" trained to level 6. I only need the "Punch people on the nose via the Internet" and my skill collection would be complete.
If anything, my wish would be for CCP to no longer offer free 1-day reactivations at all AND in case a PLEX/GTC is used to reactivate an account, it should only grant 27 instead of 30 days (or 57 instead of 60). Of course, that won't happen, because 29 paid days is better than no paid days.
Instead, you know what ? Why don't I also get a "free" ride for a while ? I'll just materialize Hypocrisy and Entitlement, then train them to L1 right now. ...processing... I want 1 free day and 150k instantly redeemable SP for every month I have had my account active so far, retroactively, now. So where's my 50+ free days and almost 8 mil free SP, CCP ? I'm waiting !
"I allowed the subscription on an account to lapse and submitted a petition to have it reactivated. However, it has been several days now and I haven't had any response.
I went through this process once last year"
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Stick Cult
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Posted - 2010.09.08 23:09:00 -
[20]
Originally by: Akita T Edited by: Akita T on 08/09/2010 23:02:04
Originally by: dr doooo Oh dear Atika. Did you forget to train basic empathy 1.
Oh, I'm sorry, am I supposed to feel pity for the moochers that keep clogging up the petition queues for "1 free day" because they either lacked the foresight to buy and use (or at least reverse-redeem) a PLEX before their account ran out of time OR are just abusing the goodwill of CCP by getting 3 free days of skilltraining plus 1 free day every 30 days of PLEX-paid gametime ?
I've done it a couple times. Mind you, not very often, but I have done it. I don't know how much time is left in my subscription. (If there was a counter for my time left on my login screen, I wouldn't really have an excuse. I have heard rumors of it, but never seen it.) I also don't have the 300 mil sitting around to buy a plex and reverse-redeem it "just in case".
Of course I also don't ***** on the forums when it takes a few days for something that's my fault.
Originally by: CCP Tuxford my bad. Rest assured I'm being ridiculed by my co-workers.
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Akita T
Caldari Caldari Navy Volunteer Task Force
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Posted - 2010.09.08 23:13:00 -
[21]
Edited by: Akita T on 08/09/2010 23:15:34
Originally by: dr doooo "I allowed the subscription on an account to lapse and submitted a petition to have it reactivated. However, it has been several days now and I haven't had any response. I went through this process once last year"
Once a year, once a month, who cares. You can always buy a GTC instead of a PLEX, that you can do with an inactive account (you need help from somebody that can post on the forums, but that'sa bout it). Or you can always just PAY CASH.
Originally by: Stick Cult I don't know how much time is left in my subscription. (If there was a counter for my time left on my login screen, I wouldn't really have an excuse. I have heard rumors of it, but never seen it.)
It appears 10 days before the account would expire and displays in yellow a warning including number of remaining days to the expiration date. Only shows up if you are on non-recurring payment plans (so it won't show up if you pay via CC).
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Beginner's ISK making guide | Manufacturer's helper | All about reacting _
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Chayton Burns
Caldari School of Applied Knowledge
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Posted - 2010.09.09 00:15:00 -
[22]
I have to agree with Akita here. OP is a time waster and I'm considering reporting him for the drug reference in his name. Only problem is that it could cause an Irony-backlash continuum by wasting even more GM time.
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Jita Alt666
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Posted - 2010.09.09 00:24:00 -
[23]
Originally by: Chayton Burns I have to agree with Akita here. OP is a time waster and I'm considering reporting him for the drug reference in his name. Only problem is that it could cause an Irony-backlash continuum by wasting even more GM time.
The word chayton is used to mean the leafy left overs afer all the buds have been removed from a certain plant. Hence Chayton Burns is an obvious self depreceating drug reference.
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Chayton Burns
Caldari School of Applied Knowledge
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Posted - 2010.09.09 00:28:00 -
[24]
Originally by: Jita Alt666
Originally by: Chayton Burns I have to agree with Akita here. OP is a time waster and I'm considering reporting him for the drug reference in his name. Only problem is that it could cause an Irony-backlash continuum by wasting even more GM time.
The word chayton is used to mean the leafy left overs afer all the buds have been removed from a certain plant. Hence Chayton Burns is an obvious self depreceating drug reference.
Sorry mate. Chayton means Falcon: http://www.babynology.com/meaning-chayton-m45.html
My in-game drug references are strictly limited to prefacing my ships names with 420.
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Jita Alt666
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Posted - 2010.09.09 00:29:00 -
[25]
Edited by: Jita Alt666 on 09/09/2010 00:30:52
Originally by: Chayton Burns
Originally by: Jita Alt666
Originally by: Chayton Burns I have to agree with Akita here. OP is a time waster and I'm considering reporting him for the drug reference in his name. Only problem is that it could cause an Irony-backlash continuum by wasting even more GM time.
The word chayton is used to mean the leafy left overs afer all the buds have been removed from a certain plant. Hence Chayton Burns is an obvious self depreceating drug reference.
Sorry mate. Chayton means Falcon: http://www.babynology.com/meaning-chayton-m45.html
My in-game drug references are strictly limited to prefacing my ships names with 420.
Your humour references seem to be limited to 404. I mean: sorry mate. The word blunt means an edge that is not sharp.
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Omenis
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Posted - 2010.09.09 03:23:00 -
[26]
Come for the schadenfreude, stay for Akita T's attack on the very idea of a thread like this.
Meowilicious!
Meanwhile, it turns out pretty much every user name in this thread can be construed to match some sort of drug slang somewhere in the world.
Except mine, of course, which is purely Satanic in origin.
Your wayward ways displease me. |
Misanth
Reaper Industries Asset Liberation Front.
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Posted - 2010.09.09 05:01:00 -
[27]
Originally by: Kristal Meth I can't tell if you're being snarky or not. That's what I did!
Tbh, you stated you wanted your account "reactivated". Not opened for a day so you could buy a PLEX. There's a difference there.
The phrasing you used "I let it lapse .. petitioned for reactivation" made it sound like you had it running with a credit card, and now wanted CCP to charge that old card again (now that it had money/new expiration date/whatever).
I.e. it's your own phrasing that's at fault, CCP Adida was just trying to be helpful. While you failed. - I'd tell you why but then I'll have to kill you. And to kill you I'd have to log in. And to log in I'd have to stop browsing these forums. Both you and me knows that'll never happen. |
Zeba
Minmatar Honourable East India Trading Company
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Posted - 2010.09.09 05:36:00 -
[28]
"Kristal Meth"
Drop the pipe mate and maybe time would slow down to a rate you could tolerate and be able to respond to. i.e. it takes a bit for the guys who respond to petitions to sort through and solve the literally thousands a day that get tossed in the queue.
Maybe next time pay a bit of attention to the things that matter instead of hitting the pipe for wrecking shots to your life?
Originally by: CCP Oveur My milkshake brings all the boys to the yard.
Originally by: Ryhss There is no paranoia in Eve, everyone is out to get you....
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