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Thread Statistics | Show CCP posts - 2 post(s) |
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CCP Adida
C C P C C P Alliance
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Posted - 2011.03.13 21:12:00 -
[1]
We are investigating an issue where some players are experiencing disconnections from Tranquility. At this time it appears that it is a network issue and we are working to address the issue.
Adida Community Rep CCP Hf, EVE Online
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Joe Skellington
Minmatar JOKAS Industries Matari Legion
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Posted - 2011.03.13 21:13:00 -
[2]
Ah, that explains it. Thanks :)
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gargars
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Posted - 2011.03.13 21:13:00 -
[3]
Thanks for the speedy post.
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Lord Reginald
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Posted - 2011.03.13 21:14:00 -
[4]
yep
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Captain Stroke
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Posted - 2011.03.13 21:15:00 -
[5]
Just reboot already
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Your Stuff
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Posted - 2011.03.13 21:16:00 -
[6]
all my other internet work
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Shpenat
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Posted - 2011.03.13 21:18:00 -
[7]
Thank you for quick response
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Aegirhawk
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Posted - 2011.03.13 21:18:00 -
[8]
Same issue here, TY for investigating.
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Sandrestal
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Posted - 2011.03.13 21:18:00 -
[9]
Does this mean we will be reimbursed for losses due to this?
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okst666
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Posted - 2011.03.13 21:19:00 -
[10]
Dear CCP,
get rid of level3!
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Kelnarn Shaelingrath
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Posted - 2011.03.13 21:19:00 -
[11]
Originally by: CCP Adida We are investigating an issue where some players are experiencing disconnections from Tranquility. At this time it appears that it is a network issue and we are working to address the issue.
Certainly you folks much have a huge jump in petitions because of this... Thank you for taking the time to let us know.
o/ K.S.
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Daypitoum
Amarr No.Mercy Merciless.
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Posted - 2011.03.13 21:19:00 -
[12]
Originally by: Sandrestal Does this mean we will be reimbursed for losses due to this?
dude its ccp what are you expecting ?
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Medarr
Amarr ZeroSec Excuses.
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Posted - 2011.03.13 21:19:00 -
[13]
Could we get a techy update on whats happening for us network intrested folks
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Facist Monk
Caldari East Khanid Trading Khanid Trade Syndicate
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Posted - 2011.03.13 21:21:00 -
[14]
Edited by: Facist Monk on 13/03/2011 21:21:31 http://www.ginside.com/content/2008/05/google-search-epic-fail.jpg
Join KTS www.eastkhanid.co.uk and be who you want to be! |
avustaja
Caldari
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Posted - 2011.03.13 21:24:00 -
[15]
Edited by: avustaja on 13/03/2011 21:24:54 if I lose a ship due to this issue, can I get it back??
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Dek'athor
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Posted - 2011.03.13 21:25:00 -
[16]
Edited by: Dek''athor on 13/03/2011 21:26:05 Snippet from my log:
had just logged on after 7'th disconnect, and first thing I did (this time) was to select the nearest station to dock up. I disconnected mid-warp, this after about 30 secs being logged on.
714432011.03.13 21:16:34:005EXCEPTION #4 logged at 03/13/2011 23:16:34 Unhandled exception in <TaskletExt object at 5f31518, abps=1001, ctxt='<NO CONTEXT>^<bound method MenuSvc.ExecAction of <svc.MenuSvc instance at (snip)>>'> 714442011.03.13 21:16:34:005Caught at: 714452011.03.13 21:16:34:005/../carbon/common/lib/bluepy.py(97) CallWrapper 714462011.03.13 21:16:34:005Thrown at: 714472011.03.13 21:16:34:005/../carbon/common/lib/bluepy.py(85) CallWrapper 714482011.03.13 21:16:34:005/client/script/ui/services/menusvc.py(3699) ExecAction 714492011.03.13 21:16:34:005/client/script/ui/services/menusvc.py(4911) Dock 714502011.03.13 21:16:34:005/client/script/ui/services/menusvc.py(4970) WarpDock 714512011.03.13 21:16:34:005/../carbon/common/script/net/moniker.py(430) __call__ 714522011.03.13 21:16:34:005/../carbon/common/script/net/moniker.py(271) MonikeredCall 714532011.03.13 21:16:34:005/../carbon/common/script/net/objectcallgpcs.py(749) __call__ 714542011.03.13 21:16:34:005/../carbon/common/script/net/objectcallgpcs.py(565) ObjectCallWithoutTheStars 714552011.03.13 21:16:34:005/../carbon/common/script/net/exceptionmappinggpcs.py(26) CallDown 714562011.03.13 21:16:34:005/../carbon/common/script/net/exceptionwrappergpcs.py(110) CallDown 714572011.03.13 21:16:34:005/../carbon/common/script/net/machonet.py(3597) _BlockingCall 714582011.03.13 21:16:34:005callID = 102L 714592011.03.13 21:16:34:005self = <MachoNet Service> 714602011.03.13 21:16:34:005after = 129445245787798121L 714612011.03.13 21:16:34:005packet = Packet::CallReq (Address::Client(clientID="0",callID="102",service="None"),Address::Node(nodeID="681285",service="None",callID="None"),99 bytes,[(1, <MarshalStream '~\x00\x00\x00\x00\x14\x04\x13\x0bN=681285:39\x13\x0bWarpToStuff,\x13\x 714622011.03.13 21:16:34:005-04item/\x04|\x8a\x93\x03\x16\x01\t\x11\x87'>)],{}) 714632011.03.13 21:16:34:005source = Address::Client(clientID="0",callID="102",service="None") 714642011.03.13 21:16:34:005diff = 189313807L 714652011.03.13 21:16:34:005transports = [MachoTransport(nodeID=None,transportID=2,transport='<gps.SecureSocketPacketTransport (closed)>',transportName='ip:packet:server',clientID=0] 714662011.03.13 21:16:34:005transport = MachoTransport(nodeID=None,transportID=2,transport='<gps.SecureSocketPacketTransport (closed)>',transportName='ip:packet:server',clientID=0 714672011.03.13 21:16:34:005before = 129445245598484314L 714682011.03.13 21:16:34:005UserError: [GPSTransportClosed.info] Connection Lost - The socket was closed {'what': u'The socket was closed'} 714692011.03.13 21:16:34:005Thread Locals: 714702011.03.13 21:16:34:005session was <Session: (sid:1, clientID:0, mutating:0, locationid:30001363, corprole:0x0, userid:4781515, languageID:EN, role:0x3, charid:105191039, address:79.117.62.59:54526, userType:30, regionid:10000016, constellationid:20000199, corpid:1000165, 714712011.03.13 21:16:34:005-shipid:1211047821, solarsystemid:30001363, solarsystemid2:30001363, hqID:60014599, rolesAtAll:0x0, rolesAtHQ:0x0, rolesAtBase:0x0, rolesAtOther:0x0, genderID:True, bloodlineID:5, raceID:4)> 714722011.03.13 21:16:34:005 714732011.03.13 21:16:34:005EXCEPTION END 714742011.03.13 21:16:34:005An exception has occurred. It has been logged in the log server as exception #4
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Lord Galrton
Amarr The Ditanian Fleet Excuses.
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Posted - 2011.03.13 21:26:00 -
[17]
Edited by: Lord Galrton on 13/03/2011 21:26:29
CCP ! i have this picture for you to refelct over !
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Darranibal Colpia
Caldari Acute Damage
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Posted - 2011.03.13 21:26:00 -
[18]
Glad you're getting on it, just had half a fleet disco just as a new HQ wave spawned, scary moment and lost ships. :(
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Mary Christmas
Christmas Inc
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Posted - 2011.03.13 21:27:00 -
[19]
after 10 relogs i was able to finish my mission and gonna call it a night due to this being unworkable
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okst666
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Posted - 2011.03.13 21:31:00 -
[20]
ahem..this is funny..I only disconnect, when I sit in a covetor.. There were no problems as long as I sit in a dominix.. :O Went back to the covetor..and zonk....disconnect.
traceroute looks fine:
3 52 ms 19 ms 14 ms 87.190.170.34 4 17 ms 14 ms 14 ms d-ec1-i.D.DE.NET.DTAG.DE [62.154.43.130] 5 14 ms 14 ms 15 ms 62.157.250.130 6 15 ms 15 ms 15 ms ae-34-52.ebr2.Dusseldorf1.Level3.net [4.69.139.3 ] 7 20 ms 19 ms 20 ms ae-47-47.ebr1.Amsterdam1.Level3.net [4.69.143.20 ] 8 18 ms 18 ms 18 ms ae-1-100.ebr2.Amsterdam1.Level3.net [4.69.141.17 ] 9 30 ms 26 ms 25 ms ae-47-47.ebr2.London1.Level3.net [4.69.143.78] 10 41 ms 26 ms 26 ms ae-25-52.car5.London1.Level3.net [4.69.139.102]
11 31 ms 31 ms 33 ms PACKET-EXCH.car5.London1.Level3.net [212.187.160 62] 12 31 ms 37 ms 32 ms 87.237.36.248 13 27 ms 26 ms 26 ms 87.237.38.200
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Nhod Whic
Clan Shadow Wolf
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Posted - 2011.03.13 21:31:00 -
[21]
So two chars on the same network, connected to the same router, exiting the same ISP, one is getting constant disconnects and the other is not?
Network issue? really?
Had a trade window open between these two characters with a load of Blueprints and Minerals in it, now it can not be found on either.
GG really guys.
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Dek'athor
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Posted - 2011.03.13 21:33:00 -
[22]
Originally by: Nhod Whic So two chars on the same network, connected to the same router, exiting the same ISP, one is getting constant disconnects and the other is not?
Network issue? really?
It may be internal, some solar systems being under an affected node, while others working just fine.
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Darth Retsam
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Posted - 2011.03.13 21:36:00 -
[23]
Originally by: Lord Galrton Edited by: Lord Galrton on 13/03/2011 21:26:29
CCP ! i have this picture for you to refelct over !
http://icanhascheezburger.files.wordpress.com/2010/07/funny-pictures-sensei-cat-is-angry.jpg Image changed to a URL per the forum rules - Adida
You and your damn cats again
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Romogo
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Posted - 2011.03.13 21:36:00 -
[24]
Quote: >tracert www.eveonline.com
Tracing route to www.eveonline.com [87.237.39.197] over a maximum of 30 hops:
4 11 ms 11 ms 11 ms 76.246.22.2 5 12 ms 11 ms 11 ms bb2-g3-0.pltnca.sbcglobal.net [151.164.43.56] 6 11 ms 11 ms 11 ms 151.164.101.210 7 14 ms 13 ms 25 ms asn3356-level3.eqsjca.sbcglobal.net [151.164.250 .138] 8 13 ms 13 ms 13 ms vlan70.csw2.SanJose1.Level3.net [4.69.152.126] 9 13 ms 13 ms 13 ms ae-71-71.ebr1.SanJose1.Level3.net [4.69.153.5] 10 82 ms 82 ms 82 ms ae-2-2.ebr2.NewYork1.Level3.net [4.69.135.186] 11 82 ms 86 ms 87 ms ae-62-62.csw1.NewYork1.Level3.net [4.69.148.34]
12 82 ms 82 ms 82 ms ae-61-61.ebr1.NewYork1.Level3.net [4.69.134.65]
13 150 ms 150 ms 150 ms ae-42-42.ebr2.London1.Level3.net [4.69.137.69] 14 153 ms 151 ms 150 ms ae-25-52.car5.London1.Level3.net [4.69.139.102]
15 154 ms 154 ms 154 ms PACKET-EXCH.car5.London1.Level3.net [212.187.160 .66] 16 155 ms 154 ms 154 ms 87.237.36.26 17 154 ms 155 ms 154 ms www.eveonline.com [87.237.39.197]
Trace complete.
>tracert 87.237.38.200
Tracing route to 87.237.38.200 over a maximum of 30 hops
4 10 ms 11 ms 11 ms 64.164.107.2 5 11 ms 11 ms 11 ms 151.164.93.237 6 11 ms 11 ms 11 ms 151.164.101.210 7 14 ms 13 ms 15 ms asn3356-level3.eqsjca.sbcglobal.net [151.164.251 .246] 8 14 ms 13 ms 13 ms vlan90.csw4.SanJose1.Level3.net [4.69.152.254] 9 12 ms 13 ms 13 ms ae-71-71.ebr1.SanJose1.Level3.net [4.69.153.5] 10 82 ms 82 ms 82 ms ae-2-2.ebr2.NewYork1.Level3.net [4.69.135.186] 11 85 ms 87 ms 91 ms ae-82-82.csw3.NewYork1.Level3.net [4.69.148.42]
12 82 ms 82 ms 82 ms ae-81-81.ebr1.NewYork1.Level3.net [4.69.134.73]
13 156 ms 150 ms 148 ms ae-42-42.ebr2.London1.Level3.net [4.69.137.69] 14 153 ms 150 ms 151 ms ae-25-52.car5.London1.Level3.net [4.69.139.102]
15 174 ms 197 ms 154 ms PACKET-EXCH.car5.London1.Level3.net [212.187.160 .62] 16 155 ms 154 ms 199 ms 87.237.36.250 17 153 ms 154 ms 154 ms 87.237.38.200
Trace complete.
From US. Might be a regional problem?
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Nhod Whic
Clan Shadow Wolf
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Posted - 2011.03.13 21:36:00 -
[25]
Originally by: Dek'athor
Originally by: Nhod Whic So two chars on the same network, connected to the same router, exiting the same ISP, one is getting constant disconnects and the other is not?
Network issue? really?
It may be internal, some solar systems being under an affected node, while others working just fine.
Both in the same system, in the same station, presumably on the same node. I don't buy it. But it's much easier to say " It's a network issue" than to admit your server has gone gimpy. I hear this crap from people in our NOC all day long, troubleshooting phantom network issues because people refuse to acknowledge that their software is the problem.
Either way, props for getting on it in a hurry, and answer my petition, I got ships to build with the crap you guys lost.
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Sadaris
Gallente 101st Space Marine Force Nulli Secunda
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Posted - 2011.03.13 21:37:00 -
[26]
Originally by: Dek'athor
Originally by: Nhod Whic So two chars on the same network, connected to the same router, exiting the same ISP, one is getting constant disconnects and the other is not?
Network issue? really?
It may be internal, some solar systems being under an affected node, while others working just fine.
Same problem here and both chars in the same system and docked in the same station
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xnewbie
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Posted - 2011.03.13 21:38:00 -
[27]
ae-25-52.car5.London1.Level3.net has 80% packet loss as my ping plotter says dcs every 1 to 1:30 minutes
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okst666
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Posted - 2011.03.13 21:40:00 -
[28]
I am in the game for 5 minutes now...wish me luck...that nugget of spodumain has to get minered!!
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Christina Yim
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Posted - 2011.03.13 21:42:00 -
[29]
Dear CCP,
I realize many of your customers are probably upset at the moment. I want you to know that they're just frustrated and that not all of us are angry. Many of us understand that you all work very hard to keep us happy and I hope things get back to normal soon.
Sincerely,
A Loving Customer
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Cyberus
Caldari Final Destination.
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Posted - 2011.03.13 21:45:00 -
[30]
Originally by: Christina Yim Dear CCP,
I realize many of your customers are probably upset at the moment. I want you to know that they're just frustrated and that not all of us are angry. Many of us understand that you all work very hard to keep us happy and I hope things get back to normal soon.
Sincerely,
A Loving Customer
We are not angry :) we just cant play as you are :). ===== * Your signature file is broken. Please use one that will display - Fallout |
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