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Evo's Wench
Caldari Fluffy Bunny Psycho KIller Annoymous Group
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Posted - 2011.03.25 12:00:00 -
[1]
Edited by: Evo''s Wench on 25/03/2011 12:02:43 Hello
Been to the bank this morning. Chucked sum cash in, came home, went to activate my mains account and boom, telling me there isnt enuff money in my account. I know, there is enough money because i bloody put it in
CCP why is ur system telling me there isnt enuff cash in my account when there is?
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Twilight Runner
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Posted - 2011.03.25 12:03:00 -
[2]
Id contact your bank first, make sure the funds are cleared for use and/or no bills are in process of being paid out
account balance and available balance are 2 differen things
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Azhpol
Gallente
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Posted - 2011.03.25 12:08:00 -
[3]
And lets not forget that if your card is not cleared for online transactions(alot of banks block this be default even nowadays) it will reports insufficient funds.
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RaTTuS
BIG Gentlemen's Agreement
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Posted - 2011.03.25 12:09:00 -
[4]
CCP can do nothing about this - this is an issue with your card --
Join BIG
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sableye
principle of motion
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Posted - 2011.03.25 12:20:00 -
[5]
ring your bank, my bank has a habit of blcoking myc ards all time when you say buy something from a company in usa then buy something else in another country they think you traveleld world at speed or light or committing fraud.
----------------------------------------- View The North Star! In All Its Glory!! |
Evo's Wench
Caldari Fluffy Bunny Psycho KIller Annoymous Group
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Posted - 2011.03.25 12:22:00 -
[6]
Edited by: Evo''s Wench on 25/03/2011 12:24:51 Ive just spoken to my bank and they said no request has even reached them and ive tried 4 times in the last hour
The message i get from CCP is there is insufficient funs/contact ur issuer. i did, they said it never reached them.
ERROR: We were unable to authorize your payment at this time. Please ensure you have sufficient funds and/or contact your bank/card issuer for further information
Any other suggestions?
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Jock Stein
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Posted - 2011.03.25 12:28:00 -
[7]
Buy a PLEX.
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Evo's Wench
Caldari Fluffy Bunny Psycho KIller Annoymous Group
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Posted - 2011.03.25 12:29:00 -
[8]
Originally by: Jock Stein Buy a PLEX.
How can i possibly buy a plex if the system isnt working and doesnt even reach my bank before it's refused?
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Xanarae
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Posted - 2011.03.25 12:36:00 -
[9]
arent bank transactions usually completed the day after the transaction is made?
i mean, when i pay bills, the money isnt withdrawn from my account before the day after. maybe should should try again tomorrow ;)
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Evo's Wench
Caldari Fluffy Bunny Psycho KIller Annoymous Group
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Posted - 2011.03.25 12:38:00 -
[10]
Originally by: Xanarae arent bank transactions usually completed the day after the transaction is made?
i mean, when i pay bills, the money isnt withdrawn from my account before the day after. maybe should should try again tomorrow ;)
On bills yes, but with CCP yes it can take 2-3 days after it see's there are funds in the aco****. But what none of you are listening to it my bank has just told me that NO CCP request has even reached the bank to be refused by them
Which by defination means there system is broke!
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Louis Vitton
Kickass inc Controlled Chaos
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Posted - 2011.03.25 12:39:00 -
[11]
ccp cant help mate its between you and the bank.
A little thing to note u may of tranfered the money but it can take 24 hours or overnight depending on your bank to work correctly
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sableye
principle of motion
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Posted - 2011.03.25 12:39:00 -
[12]
ring your bank and ask them why they blocked the transaction, even ccp won;t know 100% why it was blocked.
----------------------------------------- View The North Star! In All Its Glory!! |
Evo's Wench
Caldari Fluffy Bunny Psycho KIller Annoymous Group
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Posted - 2011.03.25 12:43:00 -
[13]
Do u not understand what the hell im saying to your or are u being delibratley stupid?
No request from CCP has reached the bank to be refused. I have tried 5 times and they said no request reached them. There is plenty of money in the account and CCPS aco**** message i get this
ERROR: We were unable to authorize your payment at this time. Please ensure you have sufficient funds and/or contact your bank/card issuer for further information
So how is it my banks fault when they havent received a single request from CCP Iceland to refuse the damn transaction?
I swear to god your either winding me up, plain stupid or just being ignorant
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Eternum Praetorian
True Creation
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Posted - 2011.03.25 12:44:00 -
[14]
Originally by: Evo's Wench Edited by: Evo''s Wench on 25/03/2011 12:02:43 Hello
Been to the bank this morning. Chucked sum cash in, came home, went to activate my mains account and boom, telling me there isnt enuff money in my account. I know, there is enough money because i bloody put it in
CCP why is ur system telling me there isnt enuff cash in my account when there is?
Sometimes, when kids are very young, they don't realize that it can take a little time for your deposit to show up. Was this literally a cash deposit?
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Evo's Wench
Caldari Fluffy Bunny Psycho KIller Annoymous Group
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Posted - 2011.03.25 12:45:00 -
[15]
Originally by: Eternum Praetorian
Originally by: Evo's Wench Edited by: Evo''s Wench on 25/03/2011 12:02:43 Hello
Been to the bank this morning. Chucked sum cash in, came home, went to activate my mains account and boom, telling me there isnt enuff money in my account. I know, there is enough money because i bloody put it in
CCP why is ur system telling me there isnt enuff cash in my account when there is?
Sometimes, when kids are very young, they don't realize that it can take a little time for your deposit to show up. Was this literally a cash deposit?
Im a married man, and dont be perdantic, yes it was a cash deposit, i checked the avalible balance straight after
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Venkul Mul
Gallente
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Posted - 2011.03.25 12:45:00 -
[16]
Edited by: Venkul Mul on 25/03/2011 12:46:20
Originally by: Evo's Wench
Been to the bank this morning. Chucked sum cash in, came home, went to activate my mains account and boom, telling me there isnt enuff money in my account. I know, there is enough money because i bloody put it in
CCP why is ur system telling me there isnt enuff cash in my account when there is?
In my country the money become available for withdrawal the day after it was deposited if it is cash, if you deposited checks you can have to wait 3 working days or more.
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Eternum Praetorian
True Creation
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Posted - 2011.03.25 12:48:00 -
[17]
Well that's a new word to describe my behavior, I had to look it up.
pe+dan+tic
ûadjective 1. ostentatious in one's learning. 2. overly concerned with minute details or formalisms, especially in teaching.
Noted
The solution to your problem is that it will fix itself tomorrow.
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Gavjack Bunk
Gallente The Scope
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Posted - 2011.03.25 12:53:00 -
[18]
Originally by: Evo's Wench
Originally by: Eternum Praetorian
Originally by: Evo's Wench Edited by: Evo''s Wench on 25/03/2011 12:02:43 Hello
Been to the bank this morning. Chucked sum cash in, came home, went to activate my mains account and boom, telling me there isnt enuff money in my account. I know, there is enough money because i bloody put it in
CCP why is ur system telling me there isnt enuff cash in my account when there is?
Sometimes, when kids are very young, they don't realize that it can take a little time for your deposit to show up. Was this literally a cash deposit?
Im a married man, and dont be perdantic, yes it was a cash deposit, i checked the avalible balance straight after
Well, when you're a divorced man, and she's ringing you up wanting to know where the alimony support payment is, you can tell her the cheque was deposited this morning and she should easily understand her error.
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Xylengra
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Posted - 2011.03.25 12:54:00 -
[19]
ITT: Petulant supposedly adult male who planned poorly for resubbing, cannot manage game enough to have isk available for PLEX purchase from open market, and wants HIS mistakes corrected instantaneously by anyone but himself.
My God, man, have some dignity and patience. You will enjoy life and this game a whole lot more.
Otherwise, yes, we are enjoying seeing you agitated, and realizing that your agitation will do absolutely nothing to help your situation. The part where you demand CCP do something from a forum post is especially delicious.
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Eternum Praetorian
True Creation
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Posted - 2011.03.25 13:02:00 -
[20]
Edited by: Eternum Praetorian on 25/03/2011 13:03:45
Originally by: Gavjack Bunk
Well, when you're a divorced man, and she's ringing you up wanting to know where the alimony support payment is, you can tell her the cheque was deposited this morning and she should easily understand her error.
Or if your very lucky you will end up like my cousin...
His X-wife is quit literally engaged to her divorce lawyer's "lawyer friend", and naturally she is getting both alimony and child support until she marries into even more money. Well I ain't saying she's Gold Digger, but, well... you know that she is.
It's like something out of a movie starring Bruce Willis... And they wounder why I haven't gotten married yet
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Gavjack Bunk
Gallente The Scope
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Posted - 2011.03.25 13:14:00 -
[21]
Originally by: Eternum Praetorian And they wounder why I haven't gotten married yet
If a banker or broker signs a contract that hands over 50% of all assets and all future assets in return for nothing at all, they get fired and then sent to prison.
Also, antimisandry.com (it's not for internet white knights)
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De'Veldrin
Minmatar Self Preservation Society the 2nd Dead Terrorists
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Posted - 2011.03.25 13:19:00 -
[22]
File a petition with the billing department, put in everything you've told us, and give them a couple of days to sort it out. No one on the forums can help you.
(Unless by "help" you mean mock you ceaselessly, in which case, you're in the right place.) --Vel
Originally by: Blacksquirrel
This is EVE. PVE can happen anywhere at anytime. Be prepared.
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Ingvar Angst
Amarr Omni Industrial Coalition Talocan United
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Posted - 2011.03.25 13:22:00 -
[23]
When you deposit cash into your account there's often a delay for the debit cards to themselves be updated. The information is not always "live" and in perfect psynch with the actual account. All you can do is wait until after the batch processing takes place that updates the debit card database with current account information.
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Badger Molester
The Greater Goon Clockwork Pineapple
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Posted - 2011.03.25 13:37:00 -
[24]
[CCP Responce Required]
Ah right, so THAT'S how you do it.
[CCP Responce Required][CCP Responce Required][CCP Responce Required][CCP Responce Required][CCP Responce Required][CCP Responce Required][CCP Responce Required][CCP Responce Required][CCP Responce Required][CCP Responce Required][CCP Responce Required][CCP Responce Required][CCP Responce Required][CCP Responce Required][CCP Responce Required][CCP Responce Required][CCP Responce Required][CCP Responce Required][CCP Responce Required][CCP Responce Required][CCP Responce Required][CCP Responce Required][CCP Responce Required][CCP Responce Required][CCP Responce Required][CCP Responce Required][CCP Responce Required][CCP Responce Required][CCP Responce Required][CCP Responce Required][CCP Responce Required][CCP Responce Required][CCP Responce Required][CCP Responce Required][CCP Responce Required][CCP Responce Required][CCP Responce Required][CCP Responce Required][CCP Responce Required][CCP Responce Required][CCP Responce Required][CCP Responce Required][CCP Responce Required][CCP Responce Required][CCP Responce Required][CCP Responce Required][CCP Responce Required][CCP Responce Required][CCP Responce Required][CCP Responce Required][CCP Responce Required][CCP Responce Required][CCP Responce Required][CCP Responce Required][CCP Responce Required][CCP Responce Required][CCP Responce Required][CCP Responce Required][CCP Responce Required][CCP Responce Required][CCP Responce Required][CCP Responce Required][CCP Responce Required][CCP Responce Required][CCP Responce Required][CCP Responce Required][CCP Responce Required][CCP Responce Required][CCP Responce Required][CCP Responce Required][CCP Responce Required][CCP Responce Required][CCP Responce Required][CCP Responce Required][CCP Responce Required][CCP Responce Required][CCP Responce Required][CCP Responce Required][CCP Responce Required][CCP Responce Required][CCP Responce Required][CCP Responce Required][CCP Responce Required][CCP Responce Required][CCP Responce Required][CCP Responce Required][CCP Responce Required][CCP Responce Required]
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Cyhawk
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Posted - 2011.03.25 15:02:00 -
[25]
I'm only replying because it ****es me off that because you have no understanding of whats going on, you blame CCP.. so allow me to school you on how credit card charges are processed.
Comments in () are clarifications. Comments in [] are my own experiences with CCP/Credit card processing.
Here is the communication line from you, to CCP, to your bank:
1. You enter CC info, click "submit" 2. CCP contacts Credit Card Processing company.... 3. Credit card processing company contacts bank/card issuer. 4. Credit card processing company replies to CCP with Letter code for Authorization. 5. CCP Tells you "Yes/No" based on single letter code returned from Credit card processing company.
See what happens there? Where do you think the communication break down is happening? Is it CCP? No, try again.. is it your bank? No.. try again. Its the Credit card processing company. Why? Because in a cost saving measure, they cache (meaning they store how much money you currently have) how much money you have available in your line of credit based on your last transaction with that credit card processing company. [From my experiences, CCP's Credit card processing company caches these values for 6 hours or so].
If you go down to 7-11 and pick up a pack of smokes, guess what, your card works, but CCP still says no.. why? Because there are numerous credit card processing companies, some cache for 30 minutes, some cache for 7 days [yep, they do, jerks.. and they overcharge], some don't cache at all, some have a direct connection to your bank, some don't and use yet another party to contact your bank, etc etc.
So, try again in a few hours. YES you have money, NO CCP can't see it, yet.
Stop blaming CCP because of other people's faults. (in this case, its the invisible 4th company [that CCP probably had no choice in using.])
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TL;DR Stop blaming CCP because you have no idea how credit card processing works.
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Barakkus
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Posted - 2011.03.25 15:04:00 -
[26]
The forums are not the place to request any form of customer service, especially while Fan Fest is going on. Petition it under billing. - - [SERVICE] Corp Standings For POS anchoring
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Derus Grobb
Minmatar Selectus Pravus Lupus Transmission Lost
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Posted - 2011.03.25 15:11:00 -
[27]
Originally by: Badger Molester [CCP Responce Required]
Ah right, so THAT'S how you do it.
---
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Joe Skellington
Minmatar JOKAS Industries Matari Legion
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Posted - 2011.03.25 15:53:00 -
[28]
Sometimes it takes 24 hours to post after you deposit it. At least that's how my bank works.
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Xavier Isaacson
Minmatar Surface Detail
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Posted - 2011.03.25 18:41:00 -
[29]
Originally by: Badger Molester [CCP Responce Required]
Ah right, so THAT'S how you do it.
For god sake you idiots, it is spelled RESPONSE, there is no C in it.
Originally by: Verone BBC Trust are a sack of arses.
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Bumblefck
Kerensky Initiatives
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Posted - 2011.03.25 19:16:00 -
[30]
Edited by: Bumblefck on 25/03/2011 19:17:34
Originally by: Cyhawk I'm only replying because it ****es me off that because you have no understanding of whats going on, you blame CCP.. so allow me to school you on how credit card charges are processed.
And allow me to school you, sir, on how to read successfully - he is talking about a debit card linked to his bank account, not a credit card!
Thank you, come again
Originally by: Illiterate Troll Above Me For god sake you idiots, it is spelled RESPONSE, there is no C in it.
And FYI, the common expression is 'For God's sake', not 'for the rice wine of god'
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