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Thread Statistics | Show CCP posts - 23 post(s) |
War Kitten
Panda McLegion
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Posted - 2011.05.06 17:05:00 -
[31]
Originally by: Lady Spank
Originally by: knobber Jobbler One day CCP will remember we're customers, not children to scold.
One day the loudest amongst us will learn not to act like children that need scolding.
Regardless of their faults; I actually like when CCP tell people to HTFU.
+1
Although in the case of cans jettisoned around a gate, I think that would actually be a perfect example of when you can give a definite number that draws the line between petitionable and not. Pick a number, draw a line in the sand, and save yourself and the rest of the GMs a lot of time and effort making up their own guidelines and answering escalations because GM-X said one thing and GM-Y said another.
And while we're at it, is ****-caging a POS with anchorable bubbles legit or not? I keep hearing GMs have ruled you gotta leave a warpable exit path, and then hearing that its A-OK to seal it off from someone else's GM.
Consistency might be a good thing - Put up a F.A.P. - Frequently Asked Petitions - page for these kinds of things maybe? Everyone likes a good FAP. |
Val'Dore
Word Bearers of Chaos Word of Chaos Undivided
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Posted - 2011.05.06 17:27:00 -
[32]
I lost a Command Ship after disconnecting in warp. The faction navy killed my ship 38 au from my warp exit point.
The logs showed nothing. Ridiculous.
~No matter what happens, somebody will find a way to take it too seriously.~
Tiericide |
xXxSatsujinxXx
Whacky Waving Inflatable Flailing Arm Tubemen
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Posted - 2011.05.06 17:34:00 -
[33]
Originally by: LordInvisible Getting concorded 25 minutes later idling on safespot
Still not seen anyone give an explanation as to how this is possible... Keeping aggression with wrecks etc is one thing, but concord? 25minutes later? Thats a good one. I'd like to be able to do that to people tbh, since i don't particularly like docking gamers.
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EnslaverOfMinmatar
Amarr Viziam
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Posted - 2011.05.06 18:01:00 -
[34]
GMs just sit all day long and chat with noobs. I made a noob character recently and a GM convoed me and talked for 17 minutes until I told him I have a 3yr old character. AFTER THAT he sent me an eve-mail with "some useful information as well as links to a new player guide and wiki". uʍop ǝpısdn ǝɹnʇɐuƃıs ʎɯ ƃuıpɐǝɹ ǝɹɐ noʎ Signature removed. Please submit a petition for further details. Navigator
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War Kitten
Panda McLegion
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Posted - 2011.05.06 18:14:00 -
[35]
Originally by: Val'Dore I lost a Command Ship after disconnecting in warp. The faction navy killed my ship 38 au from my warp exit point.
The logs showed nothing. Ridiculous.
This one is quite explainable. Old-school warp "physics" used to initiate the emergency warp from wherever your ship is at when you disco, not where you plan to land. (Prior to the change that fixed/prevents deep space bookmarks - this was how they were made, disco mid-warp)
You probably disconnected ~38au from destination, your ship E-warped to a spot near that point very slowly, and eventually you landed there. Faction Navy then arrived and Pwnd you.
If it happened after that change, well you got boned I guess. Either way you were going to die where you landed though, so I doubt you have a case for reimbursement regardless. |
Mister Rocknrolla
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Posted - 2011.05.06 18:15:00 -
[36]
Is this the kill in question? If so, I don't see Concord's involvment listed.
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Opertone
Caldari World - of - Empire Cassiopeia.
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Posted - 2011.05.06 18:31:00 -
[37]
make sentries shoot up all stuff laid around gates... a must have addition
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Holdout
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Posted - 2011.05.06 18:42:00 -
[38]
Remove after-jump cloaking altogether.
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Hesperius
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Posted - 2011.05.06 18:47:00 -
[39]
Originally by: LordInvisible Yes, I'm mad.
At a certain point, some people (LordInvisible for example) need to be taken serious when they hit the petition button. Sadly we are all tossed into the same system; from the vets who know every single non-exploit to the guy who has 3 hours logged in game and doesn't understand why his hulk was killed.
I've gone weeks before a GM stops the copy/paste **** before they look into the actual problem and I have to restate what happened several times over because they don't take the time to read whats going on and assume its something else, or that I don't understand what happened.
An easy way to fix this would be to create a player "ranking system" where a high ranked player would go to a sr. gm that doesn't use copy paste an might be in direct contact with the bug hunter team/dev teams, where as the lower ranks go to copy paste telecommute from India/China GM's.
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LordInvisible
Gallente Nova Ardour
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Posted - 2011.05.06 19:01:00 -
[40]
Originally by: Furb Killer Edited by: Furb Killer on 06/05/2011 15:19:04
Originally by: Akita T
Originally by: NoNah To be fair, you seem not to know how eve works. The scenario you describe is indeed a working mechanic. Maybe not working as you, me or anyone else sensible would expect it to, but as long as it's not considered an exploit, it's valid.
Sounds delicious. And since it's not an exploit, care to share the recipe with us ? Oh, you know, just so many, many more can duplicate the awesome flavour so many times that just maybe somebody somewhere will get fed up with it...
You dont know that one? Sounds like someone kept him agressed by agressing a wreck belonging to him.
Quote: Lord has been pvping dodixies undock for literally years, and employs quite a bit of knowhow when it comes to mechanics etc. I very much doubt he is confused on this one...
Apparently he does not have that much know-how on docking games
The ship in question was a guardian, sitting still and idle at the safespot, app.6000km away from the fight where harbinger was poped.
But we are not here to discuss my know-how of empire mechanics, which I'm pretty sure is at 99% of available knowledge. We are here to discuss idea of getting an insight how GM work out our problems, to give us a clue, why do we even have to escalate petitions and why do they take so long to solve. -------------------------------------------------------------------------------- Quote: "For me EvE wasn't that much fun, many ppl refer to it as a nicely designed database front-end and that |
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Akita T
Caldari Navy Volunteer Task Force
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Posted - 2011.05.06 19:19:00 -
[41]
Originally by: Furb Killer
Originally by: Akita T
Originally by: NoNah To be fair, you seem not to know how eve works. The scenario you describe is indeed a working mechanic. Maybe not working as you, me or anyone else sensible would expect it to, but as long as it's not considered an exploit, it's valid.
Sounds delicious. And since it's not an exploit, care to share the recipe with us ? Oh, you know, just so many, many more can duplicate the awesome flavour so many times that just maybe somebody somewhere will get fed up with it...
You dont know that one? Sounds like someone kept him agressed by agressing a wreck belonging to him.
And how exactly is that supposed to get him concorded while idling in a safespot quite a long while later ? If that's what actually happened, anyway. That's what he said in the OP. _
Make ISK||Build||React||1k papercuts
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War Kitten
Panda McLegion
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Posted - 2011.05.06 19:41:00 -
[42]
Originally by: Hesperius
An easy way to fix this would be to create a player "ranking system" where a high ranked player would go to a sr. gm that doesn't use copy paste ...
That's a great idea! What's your take on world hunger - wait, let me guess... feed everyone?
And world peace would be an easy fix right, just stop fighting?
Obviously we need a system to magically tell the trolls from the "real" petitions. You've got to have a few more details before what you've proposed there can actually be called an idea.
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LordInvisible
Gallente Nova Ardour
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Posted - 2011.05.07 12:28:00 -
[43]
Originally by: GM Homonoia Edited by: GM Homonoia on 06/05/2011 14:30:19 IMPORTANT NOTE: I have not read up on these particular petitions and I will not (unless they end up on my plate naturally); these comments are true in general and not tied to these particular cases.
GMs are human and can make mistakes. If you received a ruling that you are convinced is incorrect, ask for escalation. It is very rare for the same mistake to be made twice in a row. As long as everyone is aware that escalation is not a "second roll of the dice" or a standard procedure to follow (in other words, only ask for escalation when you genuinely think a mistake was made; demanding escalation from the get go, or always demanding escalation is not going to work). All GMs follow the same policies, no matter their seniority.
Yes, all true, but i had to use escalation more then in 50% to achieve result which i deem accurate.
Anyhow, what about u guys let us see how u solve this kind of issues? -------------------------------------------------------------------------------- Quote: "For me EvE wasn't that much fun, many ppl refer to it as a nicely designed database front-end and that |
Val'Dore
Word Bearers of Chaos Word of Chaos Undivided
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Posted - 2011.05.07 13:17:00 -
[44]
Originally by: War Kitten
Originally by: Val'Dore I lost a Command Ship after disconnecting in warp. The faction navy killed my ship 38 au from my warp exit point.
The logs showed nothing. Ridiculous.
This one is quite explainable. Old-school warp "physics" used to initiate the emergency warp from wherever your ship is at when you disco, not where you plan to land. (Prior to the change that fixed/prevents deep space bookmarks - this was how they were made, disco mid-warp)
You probably disconnected ~38au from destination, your ship E-warped to a spot near that point very slowly, and eventually you landed there. Faction Navy then arrived and Pwnd you.
If it happened after that change, well you got boned I guess. Either way you were going to die where you landed though, so I doubt you have a case for reimbursement regardless.
I know exactly what happened. My case was that the disconnect was involuntary and that it should be obvious to CCP that it was. There is no logical reason I would have disconnected in that system at all when the system I was warping to was safe for me.
~No matter what happens, somebody will find a way to take it too seriously.~
Tiericide |
LordInvisible
Gallente Nova Ardour
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Posted - 2011.05.07 13:27:00 -
[45]
Well, CCP cannot differentiate between u pulling out your LAN cable or ISP hickup. In either case, its not their fault anyway. And since they need to be neutral in all cases, they cannot reimburse ships, that get destroyed while u are offline and their servers were online and working. -------------------------------------------------------------------------------- Quote: "For me EvE wasn't that much fun, many ppl refer to it as a nicely designed database front-end and that |
Sofa Raddis
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Posted - 2011.05.07 13:49:00 -
[46]
Edited by: Sofa Raddis on 07/05/2011 13:55:26
Originally by: GM Homonoia
This is actually my day off. I am answering a question here in my own time.
I'm impressed, your dedication is apprectiated. (I'm sure it goes for everyone when things simmer down)
Originally by: Lady Spank One day the loudest amongst us will learn not to act like children that need scolding.
There is always hope
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cpu939
Gallente Strategic Syndicate -Mostly Harmless-
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Posted - 2011.05.07 13:58:00 -
[47]
Originally by: Sofa Raddis
Originally by: GM Homonoia
This is actually my day off. I am answering a question here in my own time.
I'm impressed, your dedication is apprectiated. (I'm sure it goes for everyone when things simmer down)
NO I'm not being sarcastic.....
this,
having some one take the time more so on a day off is great
I would still like to know how the system works, some times it would be nice to have a list of arrpox turn around time
ie. stuck - 5-20 minutes it fault 1h-4h ect ect
some info like that might cut down on both forum post and added notes to the petitions 01010011 01110100 01110010 01100001 01110100 01100101 01100111 01101001 01100011 00100000 01010011 01111001 01101110 01100100 01101001 01100011 01100001 01110100 01100101 00100000 01001101 01100101 01 |
Vorll Minaaran
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Posted - 2011.05.07 14:35:00 -
[48]
We had the same issue, when we held a little in-alliance tournament in February. After one of the round (when allymember1 popped by allymember3) one of us (allymember2) get suddenly concorded. By the time allymember1 died he was no longer aggression flagged to allymember2. The server however still attributed allymember2's earlier (legal) damage on allymember1 to that kill and concorded allymember2. We could reproduce this on Sisi then. I shall add that the killmails shows the 1v1 fights as 2v1, the earlier damages showing up on the next round killmails.
Allymember2 have petitioned and got reimbursed his concorded Ibis :) The GM said it's most of a rare glitch.
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Brock Nelson
Caldari T2 Technologies Unlimited SRS.
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Posted - 2011.05.07 14:39:00 -
[49]
Originally by: GM Homonoia Stuff
Shh...you just sit there and be sexy ok?
Investor Relation | BSAC SE Listing |
Hervon Dreznor
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Posted - 2011.05.07 14:42:00 -
[50]
Edited by: Hervon Dreznor on 07/05/2011 14:42:39 I thought that sounded familiar.
Homonoia (Greek: Ὁμόνοια) was a minor goddess of concord, unanimity, and oneness of mind in classical Greek culture. (wiki)
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Hesperius
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Posted - 2011.05.07 14:46:00 -
[51]
Yeah I'm fed up with the GM's.
According to GM Syndemic this trade window hack is totally legit (python injection) so am I now in the clear to use it?
hemm.
I wish I didn't find this one, the bug hunter team is so much better to deal with.
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GM Homonoia
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Posted - 2011.05.07 14:50:00 -
[52]
Originally by: Sofa Raddis Edited by: Sofa Raddis on 07/05/2011 13:55:26
Originally by: GM Homonoia
This is actually my day off. I am answering a question here in my own time.
I'm impressed, your dedication is apprectiated. (I'm sure it goes for everyone when things simmer down)
You are welcome. Many of the staff here are very dedicated. No matter what else may be true, if you move to Iceland just to work for a specific company and product you must have passion and dedication, especially as a GM.
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GM Homonoia
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Posted - 2011.05.07 14:56:00 -
[53]
Originally by: cpu939
Originally by: Sofa Raddis
Originally by: GM Homonoia
This is actually my day off. I am answering a question here in my own time.
I'm impressed, your dedication is apprectiated. (I'm sure it goes for everyone when things simmer down)
NO I'm not being sarcastic.....
this,
having some one take the time more so on a day off is great
I would still like to know how the system works, some times it would be nice to have a list of arrpox turn around time
ie. stuck - 5-20 minutes it fault 1h-4h ect ect
some info like that might cut down on both forum post and added notes to the petitions
This is very hard to answer without digging through a lot of data, but we try to deal with everyone equally and fairly. But the general rule is that we try to get to time sensitive issues as quickly as possible (you mentioned Stuck Characters, for example, which usually receive an answer within the hour, often much faster). Everything that is not very time sensitive will go into their respective categories (very roughly: Billing, Technical and Game related) and they are, generally, looked at in a first come first serve order. How long does this take? That depends on how many petitions are filed, how many are waiting, how many GMs we have available, if a new expansion/patch was deployed recently, etc.
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GM Homonoia
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Posted - 2011.05.07 14:57:00 -
[54]
Originally by: Hervon Dreznor Edited by: Hervon Dreznor on 07/05/2011 14:42:39 I thought that sounded familiar.
Homonoia (Greek: Ὁμόνοια) was a minor goddess of concord, unanimity, and oneness of mind in classical Greek culture. (wiki)
Nice, first person to find the origins of my GM name.
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Simetraz
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Posted - 2011.05.07 15:29:00 -
[55]
Edited by: Simetraz on 07/05/2011 15:35:11
Just for the fun of it and if my math is correct.
For 100 % probability to decloak a ship on entrance you need 99 cans. (IF someone did this I would have to ask what they were thinking )
So Technically if you put 100 cans on a gate a GM could have you for breakfast.
In actual fact you could reduce that number by half based on how the gates work so 35 if placed right will decloak 100% of small gangs.
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Koti Resci
Knighthawk Light Industries
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Posted - 2011.05.07 15:40:00 -
[56]
Edited by: Koti Resci on 07/05/2011 15:39:57 Hi guys!
GMs are cool.
Love ya'll.
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GateScout
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Posted - 2011.05.07 16:44:00 -
[57]
Originally by: knobber Jobbler One day CCP will remember we're customers, not children to scold.
One day, you'll stop posting like a child. You get what you deserve. You don't like it? Do something about it. Passive-aggressive posts on these forums won't get you anything....
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Val'Dore
Word Bearers of Chaos Word of Chaos Undivided
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Posted - 2011.05.07 17:41:00 -
[58]
Originally by: LordInvisible Well, CCP cannot differentiate between u pulling out your LAN cable or ISP hickup. In either case, its not their fault anyway. And since they need to be neutral in all cases, they cannot reimburse ships, that get destroyed while u are offline and their servers were online and working.
Except it wasn't an ISP hickup. It was EvE operating within acceptable parameters.
~No matter what happens, somebody will find a way to take it too seriously.~
Tiericide |
Amber Accelerando
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Posted - 2011.05.07 23:32:00 -
[59]
I am disappoint, was hoping for a funny post on GM's goofing off till late afternoon then copy/pasting their quota of petition responses in the last ten minutes.
Oh well.
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Tom Peeping
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Posted - 2011.05.08 02:10:00 -
[60]
Edited by: Tom Peeping on 08/05/2011 02:14:50 Edited by: Tom Peeping on 08/05/2011 02:14:28 Look... honestly... why do you even bother to petition?
I know that sounds whiney, but we've got to face facts someday. I've personally had the "GM who didn't read my actual email and copy/pasted an unrelated response" issue. I've also had the "petition denied because of logs" only to have the issue declared a valid bug 6 months down the road, so I re-petitioned and still got denied because, you know... logs. Then there's the "we won't tell you what the logs record" issue. There's also the "suggested solution is worse than the bugs" approach as well as a number of other issues that most players will experience eventually.
After around 4ish total years in game across a number of characters... frankly the petition system is useless. Just assume there is NO tech support, NO valid reimbursement option, and NO real way to address issues that crop up. If you still find the game fun enough to play despite the glaring shortcomings, then just let it go, and enjoy the game.
To be honest it's the only way to enjoy the game. Anything else and you'll eventually just give up in frustration.
Edit... GM Homonoia sounds like an OK dude (or dudette) Wish that reasonableness/thoughtfulness was representative.
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