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Chribba
Otherworld Enterprises Otherworld Empire
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Posted - 2011.05.09 14:51:00 -
[1]
So lacking the proper google foo by the looks I'm hoping for some suggestions here.
Having a slight issue with a Windows 2003 server and it's quad pci nic. Yeah pretty old card (DFE-580TX) and a brand new mobo.
And with all these new fancy features the ACPI stuff decides to power down the nic upon Windows boot - BUT only in normal mode, if I boot in safe+network it starts up and power on the nic fine. So it's something that is loading up in normal mode and the ACPI crap that turns it off, causing it to just show up as '!' in devices, and message "could not start device".
So anyone know how to manually enable/disable ACPI options under Windows 2003 (fyi it did the same thing under 2008 so no need to suggest upgrade).
I did try replace the HAL to MPS Multiprocessor instead of ACPI Multiprocessor - needless to say - it didn't turn out good and forced a repair.
Is the card working yes, it is powered on when the server boots up, once windows starts to load acpitabl.dat the card is powered down.
There is no way of setting stuff in the BIOS, already verified that. Had the idea of Windows finding an IRQ conflict, but nothing points towards that and I have tried to switch the physical slots, same result regardless of slot.
The card itself is listed under an Intel 21125 PCI-to-PCI-Bridge, didn't find any additional info on how to control that device/drivers either.
What would be nice would be a way to control the ACPI settings, usually it can be done under devices and not allowing the computer to power off the device, but since it doesn't come online in the first place I cannot control that.
stealth edit/now that I think about it - I will try boot up in safe and see if I can tell the server to NOT power off the card under devices in safe mode - since it does power on there. Will have to try later when I can boot into safe.
Other ideas are most welcome.
/c
Secure 3rd party service | my in-game channel 'Holy Veldspar' |
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Destination SkillQueue
Are We There Yet
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Posted - 2011.05.09 15:57:00 -
[2]
I know the exact thing that you need to solve this. This is what you want.
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Cpt Placeholder
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Posted - 2011.05.09 16:13:00 -
[3]
Sounds more like a driver issue than power management trouble. If you can't select the install/update/reinstall driver option from the device manager menu then just delete the device and add it manually.
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Grimpak
Gallente The Whitehound Corporation Frontline Assembly Point
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Posted - 2011.05.09 16:22:00 -
[4]
did you check the energy management options on the device manager? ---
Quote: The more I know about humans, the more I love animals.
ain't that right. |
Pseudonymn
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Posted - 2011.05.09 17:38:00 -
[5]
Edited by: Pseudonymn on 09/05/2011 17:42:26 I believe your card is experiencing an IRQ steering issue. Try using it in another slot. Interrupt request lines only exist in an electrical sense now and some older cards have issues sharing the lines with integrated devices, most especially if those integrated devices are hard disk controllers running on high, atypical IRQs (anything that is not 2/9, 3, 4, 5, 7, 10, 11), especially if they are "APIC" IRQs, which exist in a space above IRQ 15.
If all else fails, disable "APIC Mode" in your mainboard's BIOS, if possible.
I understand you've already tried a different slot, but try them all. Most of your slots will be on the same IRQ line, but there will be others which are not.
One thing to keep in mind.. Are you disabling integrated devices which are not in use? Have you tried enabling every integrated device that is not in use? Frequently, if you disable an onboard device like a SATA controller, you end up freeing an IRQ which the BIOS will assign to a device, but it's unable to use it. For example, a long time ago my friend disabled his onboard secondary IDE controller. This freed up IRQ15, which his BIOS attempted to assign to a Soundblaster Live. The Soundblaster Live refused to start on that IRQ as it had no idea how to work with it. I think this is what may be happening with your quad port NIC.
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Vogue
Short Bus Pole Dancers
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Posted - 2011.05.09 17:46:00 -
[6]
The OP was beyond my tech trollatron but going from the last post you could disable the serial or parallel devices to free up a IRQ. Hehe
.................................................. Fortress Of Solitude |
Grey Stormshadow
Starwreck Industries
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Posted - 2011.05.09 18:30:00 -
[7]
Edited by: Grey Stormshadow on 09/05/2011 18:34:56 could be wrong here but...
I think you could choose not to install acpi during windows install with some function key during install-init...
...or remove acpi from installed windows with following method (don't try to (re)enable acpi with this method or most likely your OS refuses to boot and has to be reinstalled!!!)
Right click on My Computer Choose Properties Click the Hardware tab Choose Device Manager Double click on Computer. You will see Advanced Configuration And Power Interface (ACPI) PC Double Click on the ACPI reference Click the Driver tab Click Update Driver Click Next Choose 'Display a list of the known drivers for this device so that I can choose a specific driver' Click Next Choose 'Show all hardware of this device class' Select Standard PC Click Next. Windows will display a warning message. Ignore it and click Yes i.e. you want to install the driver despite Microsoft's warning not to do so Click Next. Windows will upgrade the driver. This takes a few seconds Click Finish Close the 'Upgrade Device Driver Wizard' window. Restart your computer when prompted After restarting, return to the Device Manager and verify that your computer's configuration is now Standard PC and not ACPI
...I had plenty of ACPI issues with earlier windows versions and spent more than 1 night reinstalling windows after experiensing issues like yours... ACPI and old hardware/software just don't mix.
Hopefully this helps...
------------------------------------------------- Play with the best - die like the rest starwreck.com - support the cause :) |
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Chribba
Otherworld Enterprises Otherworld Empire
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Posted - 2011.05.09 18:57:00 -
[8]
Originally by: Destination SkillQueue I know the exact thing that you need to solve this. This is what you want.
Tried, no dice.
Originally by: Cpt Placeholder Sounds more like a driver issue than power management trouble. If you can't select the install/update/reinstall driver option from the device manager menu then just delete the device and add it manually.
Doubt it, I'm using the same drivers that did work on the previous server (same Win version) and the fact that it does work in Safe mode leads me to think it's a ACPI issue in normal mode.
Originally by: Grimpak did you check the energy management options on the device manager?
Assuming you mean the power options for the devices, don't work as the "power" tab and/or "resources" tab is not showing any settings for me in normal mode, and in Safe mode it did not give me any options either, despite the card working properly in Safe.
Originally by: Pseudonymn Edited by: Pseudonymn on 09/05/2011 17:42:26 I believe your card is experiencing an IRQ steering issue. Try using it in another slot. Interrupt request lines only exist in an electrical sense now and some older cards have issues sharing the lines with integrated devices, most especially if those integrated devices are hard disk controllers running on high, atypical IRQs (anything that is not 2/9, 3, 4, 5, 7, 10, 11), especially if they are "APIC" IRQs, which exist in a space above IRQ 15.
If all else fails, disable "APIC Mode" in your mainboard's BIOS, if possible.
I understand you've already tried a different slot, but try them all. Most of your slots will be on the same IRQ line, but there will be others which are not.
One thing to keep in mind.. Are you disabling integrated devices which are not in use? Have you tried enabling every integrated device that is not in use? Frequently, if you disable an onboard device like a SATA controller, you end up freeing an IRQ which the BIOS will assign to a device, but it's unable to use it. For example, a long time ago my friend disabled his onboard secondary IDE controller. This freed up IRQ15, which his BIOS attempted to assign to a Soundblaster Live. The Soundblaster Live refused to start on that IRQ as it had no idea how to work with it. I think this is what may be happening with your quad port NIC.
No option to disable stuff, except the onboard audio - which is disabled atm, will try enable it and see if the IRQ changes. The card takes IRQ 16, 17, 18 and 19. So yeah, high numbers. No options in BIOS to mess around with the ACPI, already checked for that.
Originally by: Vogue Edited by: Vogue on 09/05/2011 17:49:57 The OP was beyond my tech trollatron but going from the last post you could disable the serial or parallel devices to free up a IRQ. Or maybe there is a PNP option in the BIOS that decides if the BIOS or the OS assigns IRQ's. Hehe
If there was anything to disable, apart from audio and LAN (LAN which I want).
Originally by: Grey Stormshadow
could be wrong here but...
I think you could choose not to install acpi during windows install with some function key during install-init...
...or remove acpi from installed windows with following method (don't try to (re)enable acpi with this method or most likely your OS refuses to boot and has to be reinstalled!!!)
Did try reset it to MPS Multicore already, not really wanting to go 'Standard' on it as it is a multi-core processor and I wish to make use of the power the CPU provides if possible... Would rather buy a new quad-nic instead of gimping the CPU.
/c
Secure 3rd party service | my in-game channel 'Holy Veldspar' |
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Grey Stormshadow
Starwreck Industries
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Posted - 2011.05.09 19:19:00 -
[9]
Unfortunately as far as I know, there is no way to disable acpi without going to "standard pc". Has same problem with dual processor pentium pro motherboard back then :(
Hopefully you will find another card which will co-operate better. PCI cards rarely cause any irq issues, so this is almost certainly acpi related.
------------------------------------------------- Play with the best - die like the rest starwreck.com - support the cause :) |
Vogue
Short Bus Pole Dancers
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Posted - 2011.05.09 19:29:00 -
[10]
You could take a ghost image of the server as backup. Then try free VMware vSphere Hypervisor and host a vm on top of it of your windows server. Build the Windows 2003 VM on a regular PC then convert it other to the server that has the Vmware hypervisorthingy.
.................................................. Fortress Of Solitude |
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Grimpak
Gallente The Whitehound Corporation Frontline Assembly Point
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Posted - 2011.05.09 20:55:00 -
[11]
Edited by: Grimpak on 09/05/2011 20:56:45
Originally by: Chribba
Originally by: Grimpak did you check the energy management options on the device manager?
Assuming you mean the power options for the devices, don't work as the "power" tab and/or "resources" tab is not showing any settings for me in normal mode, and in Safe mode it did not give me any options either, despite the card working properly in Safe.
well then I don't know.
only thing I can think about it is that the card simply doesn't work with newer ACPI versions, and you're better off getting a new, more recent 4-port NIC card.
from what I get, this card was discontinued in 2002 by D-link, so it's... over 10 year old hardware? ACPI dispersion was sorta small back then because of lack of OS support, afaik. ---
Quote: The more I know about humans, the more I love animals.
ain't that right. |
Barakkus
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Posted - 2011.05.09 21:04:00 -
[12]
Edited by: Barakkus on 09/05/2011 21:05:40 From the device manager navigate to Network Adapters > (your nic) Go to properties, and there should be a power management tab. Uncheck "Allow the computer to turn off this device to save power"
If you are not seeing this, I would recommend getting new drivers for the nic, if that doesn't work I would replace it all together really.
edit: just get a newer than 10 year old card :P - - [SERVICE] Corp Standings For POS anchoring
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Chribba
Otherworld Enterprises Otherworld Empire
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Posted - 2011.05.09 21:25:00 -
[13]
Originally by: Grimpak Edited by: Grimpak on 09/05/2011 20:56:45
Originally by: Chribba
Originally by: Grimpak did you check the energy management options on the device manager?
Assuming you mean the power options for the devices, don't work as the "power" tab and/or "resources" tab is not showing any settings for me in normal mode, and in Safe mode it did not give me any options either, despite the card working properly in Safe.
well then I don't know.
only thing I can think about it is that the card simply doesn't work with newer ACPI versions, and you're better off getting a new, more recent 4-port NIC card.
from what I get, this card was discontinued in 2002 by D-link, so it's... over 10 year old hardware? ACPI dispersion was sorta small back then because of lack of OS support, afaik.
Yep it's discontinued, sadly lol coz quad-nics are expensive and it does the job quite fine (or did until the mobo change).
Originally by: Barakkus Edited by: Barakkus on 09/05/2011 21:05:40 From the device manager navigate to Network Adapters > (your nic) Go to properties, and there should be a power management tab. Uncheck "Allow the computer to turn off this device to save power"
If you are not seeing this, I would recommend getting new drivers for the nic, if that doesn't work I would replace it all together really.
edit: just get a newer than 10 year old card :P
That's the problem, in normal mode it doesn't give that option - as the resource tab just says there are no options, and in safe mode it goes online fine, but doesn't give any option to set the power settings... so it's deffo an ACPI tweak in "normal" boot.
/c
Secure 3rd party service | my in-game channel 'Holy Veldspar' |
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Osunn
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Posted - 2011.05.09 21:37:00 -
[14]
The last time I had ACPI problems I was able to download a ACPI management tool from the hardware manufacturer. You could disable most ACPI functionality with the tool. Hope this helps.
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Barakkus
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Posted - 2011.05.10 01:40:00 -
[15]
It seems you need to install the drivers and server array software before installing the card: ftp://ftp.dlink.co.uk/ethernet_adapters/dfe-580tx/dfe-580tx_manual_v2-5-13-0.pdf
Latest drivers and management software: http://www.dlink.co.uk/cs/Satellite?c=Product_C&childpagename=DLinkEurope-GB%2FDLTechProduct&cid=1197319298410&p=1197318962293&packedargs=QuickLinksParentID%3D1197318962293%26locale%3D1195806691854&pagename=DLinkEurope-GB%2FDLWrapper
- - [SERVICE] Corp Standings For POS anchoring
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Chribba
Otherworld Enterprises Otherworld Empire
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Posted - 2011.05.10 09:48:00 -
[16]
Edited by: Chribba on 10/05/2011 09:48:09 Didn't have to install the utility on the last server though, but I guess I'll give it a go and unplug the card and uninstall all drivers, and reinstall drivers first.
/c
Secure 3rd party service | my in-game channel 'Holy Veldspar' |
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