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Thread Statistics | Show CCP posts - 10 post(s) |
Blue Harrier
Gallente
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Posted - 2011.06.16 17:40:00 -
[61]
Tried the new account management site this afternoon using Opera Mini running on a Vega Android Tablet with Android 2.2
General usage was OK but I encountered a couple of problems;
Tapping the æEdit Account InformationÆ item did not do anything and did not go to the account update page.
æChange Payment Method' seemed to work ok.
Tapping the æLog OutÆ item did not log me out of the account management site and I had problems use the soft back button to get back to the home page. I ended up using the hard back button to step back page by page to the home page and then tapping the Log Out item worked.
Just for your info.
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Danika Princip
Minmatar Tactical Narcotics Team
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Posted - 2011.06.16 17:56:00 -
[62]
Is it just me, or can we no longer have firefox remember account names?
If it isn't just me, please fix whatever is preventing it.
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SXYGeeK
Gallente do you -Mostly Harmless-
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Posted - 2011.06.16 18:15:00 -
[63]
awesome new look.
perhaps make the recent account activity a little easier to find (its hiding at the bottom, id' expect it in the navigation tabs under "account")
here's what I'd love to see next...
1:IP access restrictions configurable through account management 2:configurable application of security key requirement to account management, game login, and community 3:separate account management login from game account logins able to link and manage multiple game accounts.
-We So SeXy |
Comeat MeBro
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Posted - 2011.06.16 18:18:00 -
[64]
Originally by: Mira Rui Edited by: Mira Rui on 16/06/2011 15:50:09 Edited by: Mira Rui on 16/06/2011 15:48:42 C'mon people, you roll out a new SECURE tool and you don't remember to buy a valid SSL cert for the URL?
Here's a hint (or three): http://www.verisign.com/ssl/buy-ssl-certificates/ https://www.thawte.com/products/ http://www.entrust.net
Here's a hint: Check the bottom right hand corner of the window (if you're in firefox.) See the little lock icon? It is verisign.
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Ryan Moonshade
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Posted - 2011.06.16 18:27:00 -
[65]
Looks great! Unfortunately, I'm having some issues selecting a different payment method in IE 8. Selecting a different payment method simply does nothing. Works fine in chrome.
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Roo Gryphon
GAIDSAURAS
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Posted - 2011.06.16 18:40:00 -
[66]
nice change but why is it white.. i prefer black/greyish though some blue would be nice in the color scheme -Roo- |
Octave Mirbeau
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Posted - 2011.06.16 18:45:00 -
[67]
Opened it to take a look. Something looked a little fishy to me... it seemed to be timing out downloading a script from <somthing>.sp1.ru4.com on the account home page (after logging in). Didn't like the look of it so closed the window (hence don't know exactly what it was). Anyone else get this?
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Hakaru Ishiwara
Minmatar Republic Military School
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Posted - 2011.06.16 18:50:00 -
[68]
Logged into the account UI and the clicked the "Log Out" link in the top navigation. I'm logged out, but only half-way.
I can still use my browser's back button to go back to my account's information page and see my real name, etc. That is very poor security and every other commerce-based web site I use will deny me access to those sensitive details until I re-enter my access credentials.
Browser used Firefox 3.x (fully patched) on a PC.
CCP, you need to do better.
Originally by: Higgs Bison How will EVE be affected if Dust is a flop?
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CCP Alice
Caldari C C P Alliance
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Posted - 2011.06.16 18:58:00 -
[69]
Originally by: Sarah Scarlett Mackenzie When will be "iDeal" supported for buying the PLEX?
For the people interested in this - I checked into it, and adding iDEAL and PayPal as payment methods for purchasing PLEX is already on the backlog to do. I don't have any definite dates or confirmation for you, but all going well we hope to see this happen in the coming weeks. :)
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Octave Mirbeau
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Posted - 2011.06.16 18:58:00 -
[70]
Originally by: Octave Mirbeau Opened it to take a look. Something looked a little fishy to me... it seemed to be timing out downloading a script from <somthing>.sp1.ru4.com on the account home page (after logging in). Didn't like the look of it so closed the window (hence don't know exactly what it was). Anyone else get this?
I'm probably being paranoid - ru4.com seems to be an online conversions company (www.xplusone.com). Be nice if can CCP confirm these scripts are supposed to be there :)
(I do wish some analytics companies would make their URLs less dodgy looking)
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Mother Fokker
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Posted - 2011.06.16 19:15:00 -
[71]
OKI at first glance i saw a huge pink -PINK- part in the page.
This is a huge immersion breaker. This is surrposed to be a Dark Game darn it.
OK that does it for me. I want my hello kitty Machariel and i want it now. ...erm..... Miaw
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SillyWaif
Galactic Kingdom
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Posted - 2011.06.16 19:34:00 -
[72]
Hi,
I have quite a few issues with the new site. I'll skip the part about the suboptimal user interface.
I pay the game with PLEXes so:
1) I can not determine which status my accounts have from reading the site, or its hidden too much. (I know for a fact that they all are 'cancelled') 2) ../CancelSubscription.aspx : You have no active subscription. May be true but how do I check it on the site, see point 1. 3) ../UpdateSubscriptionInterval.aspx : You cannot change your subscription unless you are an actively paying user. Why not exactly? Related to point 4. 4) Change payment method from PLEX to CC isn't possible because to do that I need to buy some gametime first. That is a guess. So to continue with automatic CC payments after my PLEX gametime ends is not possible. 5) I cannot check the CC information you do have of me, and I sure would like to be able to do that. Let alone change or remove it. 6) Reactivate the account with a Plex through Account Management as possible on the old site I can't find on the new one. 7) Only when I select "Buy Plex" i can find out I have already several PLEXes in the redeeming system. The menu choice is kinda illogical. 8) The wiki is still about the old interface. If you start a new site, at least make sure the 'help pages' are up to date. 9) ??? 10) Profit/Loss ...
SillyWaif
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Tessionki
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Posted - 2011.06.16 20:23:00 -
[73]
It looks nice, but you broke lastpass compatibility:(
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Burgel
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Posted - 2011.06.16 20:42:00 -
[74]
The reason for the certificate failures is the changing of the URL. If you have bookmarked the old URL https://secure.eve-online.com/Default.aspx (so did I) you get a certificate failure.
The new URL https://secure.eveonline.com/AccountManMenu.aspx has a valid certificate.
@CCP perhaps a forwarding would be good in cases of changing an URL.
HTH
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Laurent Savard
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Posted - 2011.06.16 21:08:00 -
[75]
What happened to the ability to swap portraits between characters?
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Leon Razor
Gallente
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Posted - 2011.06.16 21:24:00 -
[76]
Edited by: Leon Razor on 16/06/2011 21:31:53 Edited by: Leon Razor on 16/06/2011 21:31:01 I was not expecting such a huge change to the style. The current EVE site is a solid design, but it's starting to look dated for a space game that takes place in the super-future. I really like the updates we are seeing to the EVE websites, especially this modern style.
I also have to ask the following question though
Originally by: Lan Staz Looks good, but why does every new CPP Eve site have a different look & feel?
www.eveonline.com gate.eveonline.com wiki.eveonline.com secure.eveonline.com
4 sites (including 3 reasonably new ones), 4 completely different user experiences. Is there no site design strategy that every new site should follow?
You can even add the DUST 514 site to that list if you want (ok, maybe it should look really different since technically it's a different game). I can understand why EVE gate has it's own style. It's really a separate entity; a user portal that is an extension of the game client. I expect them to move over more things from the main EVE site to EVE gate (I think they said dev blogs are going there). I agree though that the interfaces should me more unified. For example, I would like to see the main site move in the direction of the secure site style (e.g. bug reports, client download, back-story, etc) and things that are character dependent move into eve gate. (One question I have is whether the wiki should should move to EVE gate.)
Really, I don't think there is any reason to have more then two core styles: one for the eve website, and one for EVE gate.
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Jubil
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Posted - 2011.06.16 21:34:00 -
[77]
Edited by: Jubil on 16/06/2011 21:34:35 It's so much nicer! Thanks CCP.
I did a double take when paying today, as I was worried it was a phishing site for a minute due to the vast change in appearance.
Worked great for me.
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Lost Hamster
Hamster Holding Corp
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Posted - 2011.06.16 21:37:00 -
[78]
Originally by: Laurent Savard What happened to the ability to swap portraits between characters?
As you can re-customize your face at any time, I think that feature is no longer required. -------------------------------------------------------------------------------------------- Shields are like pants, they're supposed to come off. Armor is like the condom once its gone ur ****ed |
Mirtillo
Gallente Los Chupacabras
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Posted - 2011.06.16 22:05:00 -
[79]
Doesn't work for me, it takes to long to enter the page. Mirtillo, Los Chupacabras, Siesta |
Elyon Itari
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Posted - 2011.06.16 22:18:00 -
[80]
Originally by: CCP Paying with Use PLEX
Solid English, there.
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Natalie Cerulean
Caldari Arekin Piggy Bank Arekin Syndicate
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Posted - 2011.06.16 22:28:00 -
[81]
Looks too much like blizzards account management page for my liking =p
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Antihrist Pripravnik
Scorpion Road Industry
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Posted - 2011.06.16 22:35:00 -
[82]
It looks much better than before. Good job.
One hint, though (from a professional web developer):
When you want to extend game time, you'll get "Select Product", "Payment Method", "Confirmation" and "Receipt" bar at the top of the page. Currently, you can't click on some step to go directly back to it (if, for example, you'd like to change the billing period but you already got to the "Payment Method page"). The only way to go back using the interface is to click on "Go back" button which is, by default, outside of the page.
Image: Account Management
Magento's one page checkout is the prime example of how it should work (if you had contact with Magento). |
Roh Voleto
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Posted - 2011.06.16 23:36:00 -
[83]
:ccp:
I am truly sorry for the people who work at CCP because the current economic climate in Iceland and the US does leave them with little choice.
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mkint
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Posted - 2011.06.17 00:05:00 -
[84]
I really hope whatever dev team made this they weren't the incompetent losers that made spacebook and the new forums. The incompetent stink on the web team's hands makes me extremely nervous that they have even touched the account management page. I'm debating if that's reason enough to cancel my subs and retire my credit cards.
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Mara Rinn
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Posted - 2011.06.17 00:14:00 -
[85]
I'll petition this, but just raising the issue here: on the Account Management page, CCP claims that I have 1 day left on my current PLEX. Ingame, I'm told that my Pilot's Licence is currently in order. On the ingame character selection page there is no warning about game time running out.
-- [Aussie players: join ANZAC channel] |
Linus Leader
Shovel Bros
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Posted - 2011.06.17 00:59:00 -
[86]
PLEASE PLEASE PLEASE:
Add PayPal support for purchasing PLEX! You support it for renewing game time, I don't understand why this is not supported for PLEX. PayPal is my preferred payment method for online games, and really helps reduce CCP's liability as no personal billing information is stored on their end, I would think it would be in CCP's best interest to have this available for all services.
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Linus Leader
Shovel Bros
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Posted - 2011.06.17 01:08:00 -
[87]
Originally by: CCP Alice
Originally by: Sarah Scarlett Mackenzie When will be "iDeal" supported for buying the PLEX?
For the people interested in this - I checked into it, and adding iDEAL and PayPal as payment methods for purchasing PLEX is already on the backlog to do. I don't have any definite dates or confirmation for you, but all going well we hope to see this happen in the coming weeks. :)
Thanks CCP Alice, saw this after my post. D'oh. I am VERY happy to see Paypal is in the works, this will definitely get you some more business from me, as the only reason I have never bought any PLEX in the past 2 years of me playing the game was the lack of PayPal support.
Keep up the good work CCP! You guys have really been working hard, and this game is really starting to become more accessible and attractive. I may finally be able to invite friends with the buddy system again if you keep it up. :-) People who wrote EVE Online off as needlessly complicated and boring years ago are starting to take notice and considering coming back.
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Laurent Savard
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Posted - 2011.06.17 01:15:00 -
[88]
Originally by: Lost Hamster
Originally by: Laurent Savard What happened to the ability to swap portraits between characters?
As you can re-customize your face at any time, I think that feature is no longer required.
Have you actually tried that? It is a damn lie.
Yes, you can change cosmetic appearances, such as hair style and color. You can change facial expression for the portrait. You can NOT go in and change the shape of your face, etc.
So now I have lost the one means that I had to change my appearance, which was to develop the face I wanted on an alt and swap them.
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Pardus Aeon
Gallente Galnet Genesis
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Posted - 2011.06.17 02:36:00 -
[89]
I ran into a bug with Safari 5, which is my usual browser. The Game Time navigation drop down is missing 2 links in Safari, it does not display the Cancel Subscription link or the Change Subscription Plan link. With Safari, as far as I can tell, there is actually no possible way to cancel one's account.
It's not that I have any intent to cancel but I was testing out the site and one of my pet peeves is when subscription services hide away the cancel button, so I took notice when I couldn't find it at all until I tried the page in Firefox.
[Pardus Aeon] |
killmc
Gallente Navajo commandos
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Posted - 2011.06.17 03:07:00 -
[90]
i checked it to be honest i don't like look of it. i give that easy vers old system but why eve fixing something not broke and wasteing man hours on it
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