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Thread Statistics | Show CCP posts - 12 post(s) |
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CCP Tuxford
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Posted - 2011.09.02 12:39:00 -
[1]
If there has been an underlying theme to this release then it's "stuff that used to be online is now offline". A lot of report has been made about this on forums and bug reports and then we release with a problem where modules that used to be online are now offline.
Now it may seem that we didn't care about this issue but let me assure you that we very much do. There were a few different causes of this and there wasn't much detail in the log server on neither server nor client. Whenever we found one cause we'd wait for that to be deployed only to discover that there was some other case that would cause this as well. Finally we decided to take a step back and see if we couldn't find a better solution to fix all of those problems. The fix worked perfectly and for a little while we stopped getting reports about this, people were happy and high fives where made.
However on the 24th of August a new bug was introduced into the codebase and deployed to SISI on the 25th I'd guess. It basically caused a check on your ship's modules online state and whether they actually had the powergrid and cpu to be online which would be fine except it was done on the ship you were leaving (Making not active). So all the character skill effects had been removed making you not have enough resources to keep your modules online. This was totally different then the other cases as in those cases something happened on the server that offlined the module/s but in this new case the client told the server to take the module offline.
I apologize for the invonvenience this has caused. A fix was deployed today to adress this issue as well as some others we discovered. If you see any issues with modules online state then please report it.
Best regards Tuxford _______________ |
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CCP Tuxford
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Posted - 2011.09.02 12:54:00 -
[2]
Originally by: Bodwad Hello,
I logged on after installing the first patch and everything was fine with no offlined modules. however i logged in about 1 hr ago and installed the #2 update and now all my weapons are offline. I am currently located in null sec and in space and not in a station if that helps
Bodwad
few questions 1. Did you log in in space 2. Have you moved locations since (I need that to take a look at the relevant logs) _______________ |
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CCP Tuxford
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Posted - 2011.09.02 12:57:00 -
[3]
Originally by: Garia666 Ok but there supposed to be allot of people who reported this bug on SISI. How is it possible that such an bug makes it on the main server?
Like I said there were a lot of reports and we chased up and fixed them. This then got broken again close to release and by that time I guess people weren't reporting modules going offline because it had repeatedly been reported and we told people that we were working on it. When we did our final fix we really should have communicated better that this was fixed. _______________ |
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CCP Tuxford
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Posted - 2011.09.02 13:01:00 -
[4]
Originally by: Felicia Bastian It has happened after DT im in hi sec docked changed ship 1 mid slot off undocked redocked change ship no modules off change to another ship - 2 hi slot modules off.
Hope this helps
oh right there was an optional patch that fixed this. Did you install that? _______________ |
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CCP Tuxford
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Posted - 2011.09.02 13:55:00 -
[5]
Originally by: Othran Its not fixed. It is in fact identical to this morning. Patch#2 applied and no difference at all.
Swap between ships in station and they all have at least one module offline. Online the module, switch ships again and there's a module offline again due to cpu/grid reqs when my skills are not applied (ie I'm out of the ship).
So I have no idea what you think you fixed but its made zero difference here.
I couldn't repro on my player character and noone in house could either so that's what I thought I'd fix. That doesn't necessarily mean all cases are fixed so I'll keep digging _______________ |
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CCP Guard
C C P C C P Alliance
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Posted - 2011.09.02 13:59:00 -
[6]
Originally by: Brooks Puuntai I'm guessing the session timer was there for a reason then
We didn't put them there because they look good in a bikini! :D
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CCP Tuxford
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Posted - 2011.09.02 14:02:00 -
[7]
Originally by: Malcanis
Originally by: CCP Tuxford
Originally by: Othran Its not fixed. It is in fact identical to this morning. Patch#2 applied and no difference at all.
Swap between ships in station and they all have at least one module offline. Online the module, switch ships again and there's a module offline again due to cpu/grid reqs when my skills are not applied (ie I'm out of the ship).
So I have no idea what you think you fixed but its made zero difference here.
I couldn't repro on my player character and noone in house could either so that's what I thought I'd fix. That doesn't necessarily mean all cases are fixed so I'll keep digging
If it's any help it only seems to be happening on my ships where the CPU is tight. Powergrid doesn't seem to matter.
That actually sounds exactly like the bug I fixed. Powergrid didn't matter because the stuff that was supposed to offline your modules did not do that.
This may seem like a silly question but some of those Minmatar turret icons are really dark. Are you sure they are not actually online? _______________ |
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CCP Tuxford
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Posted - 2011.09.02 14:16:00 -
[8]
Originally by: Othran
...
Thanks looking now. _______________ |
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CCP Tuxford
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Posted - 2011.09.02 14:32:00 -
[9]
Ok I got it. It is the MAPC but it is also chance based so it of course doesn't happen to me (It's like Murphy's law of testing). I'm working on a fix now. _______________ |
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CCP Tuxford
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Posted - 2011.09.02 14:50:00 -
[10]
Originally by: Brooks Puuntai
Originally by: CCP Tuxford Ok I got it. It is the MAPC but it is also chance based so it of course doesn't happen to me (It's like Murphy's law of testing). I'm working on a fix now.
I don't know if its actually chance based since its been consistent for me on a single ship.
Well it is chance based but sort of per ship. We're looping over a dictionary which isn't ordered. If the MAPC is the last thing to be added we'll actually fail to online some modules. It's pretty likely when looping over a dictionary of items then you'll loop over it exactly the same way the second time. So it's kind of chance based but consistent per ship.
This has happened on the server as well and was resolved by fitting the low slot modules first. Then it broke again when we introduced rigs that affected cpu and powergrid and yet again when we introduced subsystems. We have since then solved this in a bit more graceful (sane) manner. However I can't use the exact same method on the client which is what I got to fix. _______________ |
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CCP Tuxford
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Posted - 2011.09.02 16:28:00 -
[11]
I've become a bit silent in this thread it's just the fact that I'm really really busy right now. I probably won't get the fixes made today out until after the weekend but please keep on reporting issues about offlining modules if they don't fit into what we've been describing here.
As for me being brave then I'm really not. Being open and candid about mistakes made by us has always worked out for me so it's not something I'm afraid of doing although I have been doing far to little of open conversation with the community after I moved over to programming. _______________ |
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CCP Tuxford
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Posted - 2011.09.02 16:34:00 -
[12]
Originally by: Worstluck I am still experiencing the issue. Logged in today, after patch #2 was applied and four of the launchers on my ship were offlined. I am also having problems loading some ammo out in space. I will try load a random type of missile, and after the 10 seconds is up, i get a message about the ammo not being there. When I try to then unload launchers, it says they already are, even though it's showing it's still loaded. Confusing....but it's messed up regardless
Can you give me time and location (if you don't feel comfortable doing it here then just put it in a bug report) _______________ |
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