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Author |
Thread Statistics | Show CCP posts - 1 post(s) |
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CCP Phantom
C C P C C P Alliance
2372
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Posted - 2012.10.27 00:38:00 -
[1] - Quote
If you want to upgrade an EVE Online trial account to a full account, you have several options and most of them are easily available at EVE OnlineGÇÖs Account Management section. While trial accounts in EVE Online allow a first solid game experience, the massive EVE Online Universe is much more accessible with a full account.
The first option to upgrade your trial account or to extend your account once the trial time has expired is by following these steps:
- Go to the EVE Online Account Management section and log in there with your username and password.
- Click the "Reactivate trial account" link and you will be taken to a page to select your payment method.
- Follow the steps at the payment method selection page to complete your payment and to register your account into a full account.
A second option to upgrade your trial account is available. You can simply activate a PLEX in game by right clicking on the PLEX icon, choose GÇ£Add Game Time to AccountGÇ¥ from the pop-up menu and then click GÇ£YesGÇ¥ on the confirmation question.
Trial users DO NOT need to purchase the game CD from a store or buy a new CD key, the trial subscription will simply be converted to a regular subscription.
If you have any questions or problems with upgrading your trial account, please do not hesitate to contact our friendly Customer Support Team which will gladly assist you!
CCP Phantom - German Community Coordinator |
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J'Poll
KIngs of the Underground Side Effect.
555
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Posted - 2012.11.02 16:01:00 -
[2] - Quote
Might want to add that you don't have to wait till your trial is finished.
If you subscribe (in any way you want) game time is ADDED to your account.
This means if you made a 14-day trial and subscribe on your first day for a month (30days) you will have a full paying account with 44 days on it. Inject your skillbook before you leave the station. Neo didnGÇÖt learn Kung-Fu by having it sit in his usb drive.-á If it moves, shoot it. If it doesn't move, poke it with your gun and then shoot it. We are not running, we are advancing in the opposite direction |
Seven Noctis
State War Academy Caldari State
0
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Posted - 2012.11.20 22:41:00 -
[3] - Quote
J'Poll wrote:If you subscribe (in any way you want) game time is ADDED to your account.
Definitely worth pointing out. A lot of players seem to not be clear on that point. Not too long ago I was among them.
Seven's Starting Player Enhanced Experience Deal - SPEED |
Drakesoul Yeva
Imperial Shipment Amarr Empire
0
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Posted - 2012.11.26 05:07:00 -
[4] - Quote
Seven Noctis wrote:J'Poll wrote:If you subscribe (in any way you want) game time is ADDED to your account. Definitely worth pointing out. A lot of new players seem to not be clear on that point. Not too long ago I was among them.
So if I upgrade my trial account and pay for the game, do I get a free month of game time? or do I have to buy the game and buy my first month of gametime?
Next question.. I know if I send someone a trial and they buy the steam version I won't get rewards, but can they still upgrade their account with the steam cd key? |
J'Poll
KIngs of the Underground Side Effect.
555
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Posted - 2012.11.26 09:04:00 -
[5] - Quote
Drakesoul Yeva wrote:Seven Noctis wrote:J'Poll wrote:If you subscribe (in any way you want) game time is ADDED to your account. Definitely worth pointing out. A lot of new players seem to not be clear on that point. Not too long ago I was among them. So if I upgrade my trial account and pay for the game, do I get a free month of game time? or do I have to buy the game and buy my first month of gametime? Next question.. I know if I send someone a trial and they buy the steam version I won't get rewards, but can they still upgrade their account with the steam cd key?
1.) You don't buy the game, you ALWAYS buy game time. The game client itself is free to download. So if you "buy" the game initially, it includes gametime. But there is no Free month. Say you are in your trial and you "buy the game" (which is basically 1 month subscription), then that month will be added to you account but it isn't free.
2.) Yes, he can still upgrade from trial to full with the CD key. You however won't get a reward from the buddy invite offer. Inject your skillbook before you leave the station. Neo didnGÇÖt learn Kung-Fu by having it sit in his usb drive.-á If it moves, shoot it. If it doesn't move, poke it with your gun and then shoot it. We are not running, we are advancing in the opposite direction |
James Tiberius Kirkk
Federal Navy Academy Gallente Federation
0
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Posted - 2012.12.13 10:38:00 -
[6] - Quote
J'Poll wrote:Might want to add that you don't have to wait till your trial is finished.
If you subscribe (in any way you want) game time is ADDED to your account.
This means if you made a 14-day trial and subscribe on your first day for a month (30days) you will have a full paying account with 44 days on it. Woah, thank you! I was planning to upgrade my trial after my 21 days, but i was upset that i had to wait to train some skills :facepalm: |
Glimmer Sinulf
Pator Tech School Minmatar Republic
0
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Posted - 2012.12.16 20:31:00 -
[7] - Quote
This is good to know, very helpful info... |
Hannibal Utrigas
Royal Caldari Fleet
0
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Posted - 2012.12.20 17:58:00 -
[8] - Quote
First of all I'd like to say hi, as it is my first post. I have a question concerning subscription promotion (that one where user gets a free destroyer and 30 days of game time for 9 EUR). It says, that PLEX/ETC can't be used with this offer. Does it mean, that if I choose it, I won't be able to use PLEXes to pay for subscription anymore? Or does it just mean that it's impossible to pay for this offer with a PLEX or ETC? Also it's written, that after 30 day period account will renew itself automatically for rate stated. Then, what is going to happen if I choose to pay with the Paysafe service? I hope i expressed myself clearly.
These are terms and conditions of promotion mentioned:
Quote: Offer ends 1/6/2013 Only trial accounts are eligible for this offer. ETC and PLEX cannot be used with this offer. After the 30-day promotional period, your account will renew automatically at the regular subscription rate of Gé¼14.95 per 30-day period.
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J'Poll
Kings of the Underground Side Effect.
629
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Posted - 2012.12.20 20:07:00 -
[9] - Quote
Hannibal Utrigas wrote:First of all I'd like to say hi, as it is my first post. I have a question concerning subscription promotion (that one where user gets a free destroyer and 30 days of game time for 9 EUR). It says, that PLEX/ETC can't be used with this offer. Does it mean, that if I choose it, I won't be able to use PLEXes to pay for subscription anymore? Or does it just mean that it's impossible to pay for this offer with a PLEX or ETC? Also it's written, that after 30 day period account will renew itself automatically for rate stated. Then, what is going to happen if I choose to pay with the Paysafe service? I hope i expressed myself clearly. These are terms and conditions of promotion mentioned: Quote: Offer ends 1/6/2013 Only trial accounts are eligible for this offer. ETC and PLEX cannot be used with this offer. After the 30-day promotional period, your account will renew automatically at the regular subscription rate of Gé¼14.95 per 30-day period.
Tip:
For direct answer by official CCP personal file a petition.
This can be done in game by pressing F12 and select file a petition (under billing in this case).
Or you could go to this website (log in with your EVE account) and file a petition there (it's the same thing, only out of game).
Petitions are personal and are only seen by CCP. However they are also likely to be answered correct and quicker (no garantuee though on that). Old look Corporation recruitment thread Corporation Website |
Maamar AlNour
State War Academy Caldari State
0
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Posted - 2013.02.15 13:40:00 -
[10] - Quote
This trial thing is a trap. The game is highly addictive. I'm even pissed I can't play right now because stupid Steam just screwed up the whole thing and started redownloading it again. |
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Kevin Ohmiras
Tactical Soldiers Academy
0
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Posted - 2013.02.22 18:59:00 -
[11] - Quote
I have a question, I'm currently on a trial account and I don't have money on my card. Say I were to sub and get the free month, could I do this without the money on it? |
Travian Gor'hammer
Australasian Expeditionary Forces Apocalypse Now.
0
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Posted - 2013.03.05 07:23:00 -
[12] - Quote
I have a weird situation. When I try to upgrade it wants me to use their Japanese partner to pay for time...because I am in Japan, but I am not Japanese and so far I havn't had luck with the payment options. (It was pretty hard just to make an account...had to convert my name to Katakana)
Can I use http://www.greenmangaming.com/s/us/en/pc/games/mmos/eve-online-30-day-starter-pack/ To upgrade my trial account? It would be nice to get the booster and ship while I was upgrading. If not I guess I will go and try to find one of their point cards for the Japanese site somewhere. |
Yutou Narukami
Center for Advanced Studies Gallente Federation
0
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Posted - 2013.03.25 23:57:00 -
[13] - Quote
Ok, so I am pretty much brand new to this, but from what I understand is, as far as trial accounts go your 15 days are cumulative if you decide to buy a subscription, so if you have a subscription already (like from purchasing the game + 1st month package from a retail store or someplace like Steam), those 15 days are in ADDITION to the 30 days from the original subscription, for a grand total of 45 days, am I correct?
My question is, if you already have your trial account and you purchase a subscription, does it automatically upgrade your account to full or do you have to do it yourself?
In my case, I bought the game + 1st month deal off of Steam, downloaded the client through Steam, and then went to link to my EVE account, only I didn't have one so I started one with the 15-day free trial. Once I had my account running, I went ahead and linked my Steam account which added the 30-day subscription from the Steam deal. I did this all before I even touched the client, which means when I started the game it was 15 + 30 = 45 days.
I guess a better question would be, how do I know if my account is still considered a "trial" account? I do still see the messages on certain skills saying "Can't be trained w/ trial accounts" I don't know if those are displayed for all users or only those who have trial accounts and are viewing the skill. But, like I stated above, I did buy a full sub from Steam in addition to the 15-day trial. |
Zenthik Rin
The House of Pompeii
0
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Posted - 2013.03.26 10:51:00 -
[14] - Quote
Yutou Narukami wrote:Ok, so I am pretty much brand new to this, but from what I understand is, as far as trial accounts go your 15 days are cumulative if you decide to buy a subscription, so if you have a subscription already (like from purchasing the game + 1st month package from a retail store or someplace like Steam), those 15 days are in ADDITION to the 30 days from the original subscription, for a grand total of 45 days, am I correct?
My question is, if you already have your trial account and you purchase a subscription, does it automatically upgrade your account to full or do you have to do it yourself?
In my case, I bought the game + 1st month deal off of Steam, downloaded the client through Steam, and then went to link to my EVE account, only I didn't have one so I started one with the 15-day free trial. Once I had my account running, I went ahead and linked my Steam account which added the 30-day subscription from the Steam deal. I did this all before I even touched the client, which means when I started the game it was 15 + 30 = 45 days.
I guess a better question would be, how do I know if my account is still considered a "trial" account? I do still see the messages on certain skills saying "Can't be trained w/ trial accounts" I don't know if those are displayed for all users or only those who have trial accounts and are viewing the skill. But, like I stated above, I did buy a full sub from Steam in addition to the 15-day trial.
Yea I'm not too fond of this myself. I was going to train in mining barge I as I had accumulated 10mil ISK in 2 days for a larger mining ship, but it said my account is still a trial even though I had payed for a full month of game time 2 days ago. |
J'Poll
The Fiction Factory Tribal Band
2005
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Posted - 2013.03.26 11:39:00 -
[15] - Quote
Yutou Narukami wrote:Ok, so I am pretty much brand new to this, but from what I understand is, as far as trial accounts go your 15 days are cumulative if you decide to buy a subscription, so if you have a subscription already (like from purchasing the game + 1st month package from a retail store or someplace like Steam), those 15 days are in ADDITION to the 30 days from the original subscription, for a grand total of 45 days, am I correct?
My question is, if you already have your trial account and you purchase a subscription, does it automatically upgrade your account to full or do you have to do it yourself?
In my case, I bought the game + 1st month deal off of Steam, downloaded the client through Steam, and then went to link to my EVE account, only I didn't have one so I started one with the 15-day free trial. Once I had my account running, I went ahead and linked my Steam account which added the 30-day subscription from the Steam deal. I did this all before I even touched the client, which means when I started the game it was 15 + 30 = 45 days.
I guess a better question would be, how do I know if my account is still considered a "trial" account? I do still see the messages on certain skills saying "Can't be trained w/ trial accounts" I don't know if those are displayed for all users or only those who have trial accounts and are viewing the skill. But, like I stated above, I did buy a full sub from Steam in addition to the 15-day trial.
The account management page will display if you are a paid or trial account. If you subscribed while logged in you have to relog before the change take in effect as the client only checks for paid/trial status when logging in. The rltext on the skills etc is fixed ao even paid ones see that text.
Easy solution in game would be the industrial skill fornyour race. They are very cheap and have the trial limitations on it. |
NobleForce
Science and Trade Institute Caldari State
0
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Posted - 2013.04.24 20:19:00 -
[16] - Quote
I'm currently playing the trial version that has 2 characters on my account. I purchased a Starter Pack, which comes with a ship, some skills, and 30 days of game time. How does the activation process determine which character gets the extras? I want to make sure it goes to my active character, which is the one I've been leveling up.
I've been to the account management page. There is a place to enter my key, but I don't see any way to select which character I would like use with the extras.
Any help would be appreciated. |
good old nutjob
Royal Amarr Institute Amarr Empire
0
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Posted - 2013.05.02 00:14:00 -
[17] - Quote
i love to play game on my acc but it cost 20$ for new acc for 30days i siting on 15$ now but now need sit for 30days i need 5$ -_- remove $5.00 activation fee |
Enochx Kaine
State War Academy Caldari State
1
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Posted - 2013.05.16 21:13:00 -
[18] - Quote
So if I pay for the subscription, then I get the whole game right? Like all the expansions and everything? I pay the $14.99/month and I have all aspects of the game....I don't have to pay or buy anything else? |
Kraig2
T.O.R.
2
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Posted - 2013.06.06 14:26:00 -
[19] - Quote
Watch out. If you plan to use the steam CD-KEY to upgrade an existing trial account, do not log in with your steam account when asked to. It will use the key on an entirely new account.
It happened to my friend and he just filled a petition. Hopefully, they will fix this error. |
Hayt xy
State War Academy Caldari State
0
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Posted - 2013.06.12 16:58:00 -
[20] - Quote
Hi, i need to know whether ETC from reseller Origin (60 day with some spceial gifts) can works with the buddy program? upgrade it and give a Plex? On eveonlie site there is an info Terms and Conditions: "To be eligible for rewards, the new Buddy account needs to be activated and the subscription fee paid by using Credit/Debit cards, PayPal, WebMoney Transfer, paysafecard, ETC, PLEX, Nexon, Ukash, iDeal, Yandex, Amazon Game Connect and any additional payment methods accepted by CCP from time to time."
thx for fast respond |
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Grace Wu
Republic Army Forces.
0
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Posted - 2013.09.05 01:45:00 -
[21] - Quote
i have read.thank you . |
Critter Rhode
Center for Advanced Studies Gallente Federation
0
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Posted - 2013.09.06 22:04:00 -
[22] - Quote
Question on upgrading from a buddy trial to full using bought game time. I am seeing on amazon a 30days of game time with a free ship. I know that if i buy a starter pack my buddy would not get his gift. But the question is, if i buy say the 30 Days of Game Time with Exclusive Ship, does that also cancel my buddy's gift or not? |
Drega Elongur
Pator Tech School Minmatar Republic
0
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Posted - 2013.09.11 18:21:00 -
[23] - Quote
Can someone confirm the following? I created an account with a 30 day extended trial code that I got at PAX East. If I now Upgrade it to a full account with a Eve Online: Commissioned Officer Edition code I will get another 30 days added to my current remaining trial days?
Also regarding the implant I receive, does it last for 30 days from imput or is it worthless if my account is over 30 days old when I get it? |
Indoriel Saralonde
University of Caille Gallente Federation
0
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Posted - 2013.09.12 05:53:00 -
[24] - Quote
so I'm wondering if I were to upgrade my account using plex or through the EVE account management my buddy would get his gift... would I THEN be able to add a CD key from amazon a few days later to get my "free" ship and items using that CD key...
I know I'm buying game time when I buy that from amazon so it would just add to the 30 days I already bought... what I don't want is my friend to get his gift then getting it taken away because I activated a CD key. I also don't want to buy from amazon if I can't use it.
thanks |
artform fazeone
Center for Advanced Studies Gallente Federation
0
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Posted - 2013.09.30 21:13:00 -
[25] - Quote
CCP Phantom wrote:If you want to upgrade an EVE Online trial account to a full account, you have several options and most of them are easily available at EVE OnlineGÇÖs Account Management section. While trial accounts in EVE Online allow a first solid game experience, the massive EVE Online Universe is much more accessible with a full account. The first option to upgrade your trial account or to extend your account once the trial time has expired is by following these steps: - Go to the EVE Online Account Management section and log in there with your username and password.
- Click the "Reactivate trial account" link and you will be taken to a page to select your payment method.
- Follow the steps at the payment method selection page to complete your payment and to register your account into a full account.
A second option to upgrade your trial account is available. You can simply activate a PLEX in game by right clicking on the PLEX icon, choose GÇ£Add Game Time to AccountGÇ¥ from the pop-up menu and then click GÇ£YesGÇ¥ on the confirmation question. Trial users DO NOT need to purchase the game CD from a store or buy a new CD key, the trial subscription will simply be converted to a regular subscription. If you have any questions or problems with upgrading your trial account, please do not hesitate to contact our friendly Customer Support Team which will gladly assist you!
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Memmoris
The Scope Gallente Federation
0
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Posted - 2013.11.18 14:48:00 -
[26] - Quote
NobleForce wrote:I'm currently playing the trial version that has 2 characters on my account. I purchased a Starter Pack, which comes with a ship, some skills, and 30 days of game time. How does the activation process determine which character gets the extras? I want to make sure it goes to my active character, which is the one I've been leveling up.
I've been to the account management page. There is a place to enter my key, but I don't see any way to select which character I would like use with the extras.
Any help would be appreciated.
You wll get the option ingame to redeem any items. Press Esc and one of the buttons on the bottom of the window will say Redeem Items. You can choose which ones go to which character from there.
Hope this helps! |
Amy Algaert
Pator Tech School Minmatar Republic
0
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Posted - 2013.11.21 03:09:00 -
[27] - Quote
Came here looking for my bonus ship, now I got it. Thank you, you get a like from me ^-^ |
Envous Black
The Trident Brotherhood
0
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Posted - 2013.11.23 10:40:00 -
[28] - Quote
hi all... so my account type says active,, just came back to playing after a while, so its not a new train account, how ever when in game trying to learn a skill. it says i can not due to being a trail account. even tho i have a full active account,,, any ideas whats going on
thanks |
Jacob vakarain
Deep Core Mining Inc. Caldari State
0
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Posted - 2014.01.04 16:49:00 -
[29] - Quote
If i were to upgrade my trial account for the 1 month, does that mean each month i would get a recurring charge of 9.99 or does it mean i would pay -ú9.99 once and after a month i would have to re subscribe for another month. Is it possible to pay for 3 months in one go (-ú24 straight away) or would i have to pay -ú8 3 times. Or is it possible to start a 3 month subscription and pay -ú8 pounds for one month and then after you have paid for the first month cancel the subscription so you get rid of the recurring payments as well as having paid one pound less than I would have done if I had selected for one month straight away for 9.99? |
KnightTemplar Utrigas
State War Academy Caldari State
0
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Posted - 2014.01.11 11:52:00 -
[30] - Quote
I am sorry for this question, I am new to EVE Online but I find it strange that this is a subscription game, I have the trial account and it is addictive, can you sell items in game and the currency (ISK I believe) you get in game could this be converted to monthly payments or am I totally wrong |
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