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Author |
Thread Statistics | Show CCP posts - 9 post(s) |
Sarmatiko
109
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Posted - 2011.10.12 21:55:00 -
[31] - Quote
Crasniya wrote:... The only possible explanation I have for this, is that you, or whoever set up your machine, partitioned your hard drive like an idiot. Dude, don't judge others by yourself. If game installer failed free space check and failed install process - that is bad installer, not the bad customer. "Stupid users" it's not the right excuse for bad design when you trying to increase your playerbase. You must deal with all scenarios or user will drop EVE without even trying . |
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CCP Atropos
C C P C C P Alliance
10
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Posted - 2011.10.12 21:56:00 -
[32] - Quote
Also I should point out, whilst the technology mentioned in this blog has been out for a few months now, and used by many people, it isn't the final piece of the puzzle when it comes to installing and patching; we're constantly working on improvements, such as multi language language support for the installer, patcher and Repair Tool, as well as general performance improvements for them as well.
There's also other, blue-sky-concepts that we can look into and work on, such as BitTorrent support and staged installation of the client, but more on these once there's something to show Software Engineer, Core Infrastructure |
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Ten Bulls
Sons of Olsagard
4
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Posted - 2011.10.12 22:05:00 -
[33] - Quote
Does it work under Wine ? |
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CCP Atropos
C C P C C P Alliance
10
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Posted - 2011.10.12 23:01:00 -
[34] - Quote
It's not something we've tested so you will have to tell me . I think someone said that the Repair Tool did, and the Generic Patcher is largely the same technology, so you should be ok, although it's not a supported platform, and so we've not spent any cycles testing it out I'm afraid. Software Engineer, Core Infrastructure |
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Sedrie
Apple Industries Inc. Surely You're Joking
0
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Posted - 2011.10.13 03:21:00 -
[35] - Quote
Largo Coronet wrote:YO SON I HEARDS YOU LIKE TO PATCH SOS I GOTS YOU A PATCH FOR YOUR PATCH SOS YOU CAN PATCH YOUR PATCH WHILE YOU PATCH Seriously, nice work trying to streamline the mess.
You ******. I had to log in so I could like this post. |
DeLaBu
Hive Bound Technologies
0
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Posted - 2011.10.13 05:07:00 -
[36] - Quote
Xyfu wrote: On that note, why can't I move the ******* cache? I can only log in on one account at a time due to disk space requirements on C:\. Pain in the ****.
Can't help with your other questions, but there is a good work around under Vista/Windows 7.
Disclaimer : Use these steps at your own risk - make a backup of everything if you are afraid of losing stuff.
1. Make sure the game is shut down. 2. Copy the whole cache to another folder, let's call this NEWFOLDER 3. Copy the path to the current cache folder to your clipboard, let's call this OLDFOLDER 4. DELETE the current cache folder 5. Open an elevated command prompt (Click Start, search for cmd, right click, run as administrator) 6. Type the following: mklink /D OLDFOLDER NEWFOLDER
You have now created a symbolic link to your new cache folder. You new cache folders now resides in NEWFOLDER (eating space there) but is still available where EVE expects it.
As an example, here are the instructions with my folder paths: 1. Make new cache folder at e:\data\evecache 2. Copy the content of old cache folder at C:\Users\admin\AppData\Local\CCP\EVE to e:\data\evecache 3. DELETE C:\Users\admin\AppData\Local\CCP\EVE 4. Open elevated cmd prompt and type mklink /D C:\Users\admin\AppData\Local\CCP\EVE e:\data\EVEcache
NOTE : The cache resides in a hidden folder C:\Users\admin\AppData, to get there, navigate to C:\Users\admin, then manually add the \AppData to your explorer address or change your explorer settings to show hidden folders.
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Sturmwolke
26
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Posted - 2011.10.13 06:27:00 -
[37] - Quote
I think you need a better name for the generic patcher, something that stands out. For god's sake man, this is real space pixel we're talking about. Where's your sense of flair and style?
Let me start, how about :
FixMeGäó
or
WorkingDisasterGäó
or
WarpDriveInactiveGäó
or
AliceGäó ... I like the sound of AlyssandraGäó better though.
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M1AU
Rheintal Underground Rising
3
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Posted - 2011.10.13 06:52:00 -
[38] - Quote
Ten Bulls wrote:Does it work under Wine ?
I'd like to know that too! |
Tairon Usaro
The X-Trading Company RAZOR Alliance
1
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Posted - 2011.10.13 07:42:00 -
[39] - Quote
Good Move ! As far as i understand this is well established methodology from SISI .... but it fits well for Liveserver as well.
Nevertheless i would suggest that you provide a third mode for updating:
1.) updater retrieves installed client version number and checks with the currently active version code from CDN if they match => no update needed installed version is valid
This what the updater already does to my understanding
if they dont match => my proposal would be, the CDN checks if the submitted to-be-updated version is already known by it, meaning there is already the list of blocks known how to patch version A into the currently valid version B
if the list of blocks is already known the CDN sends it to the updater. The updater doesn't need to do the checksum analysis and doen't need to build the list for data blocks to be requested, but simply takes the list of patch blocks from the CDN
if the list of blocks is not already known for the specific version to be updated by CDN, then the updater behaves the same as SISI updater/repair does. It does it full file checksum analyses, verifies it with checksums lists from CDN and build a list of blocks to be requested and patched into the old version to update it to current. In addition to patching the updater sends the block list for patching version A to B to CDN, so the next user doesnt need to it anymore and gets the block list from CDN server
Why should you implement this ? cause doing the checksum analysis takes quite lot time, which for minor patches exceeds the download for the patch blocks. You dont have to borther with 20 version patch builds or block lists anymore, this gets created by the users themself.
and if the strategy fails and CDN provides the wrong block list for whatever reason there is still method 3 of bruteforce analysis by the updater and creating its own block list. |
Floydd Heywood
Science and Trade Institute Caldari State
4
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Posted - 2011.10.13 07:50:00 -
[40] - Quote
Nice. But I noticed some while ago that you can always use the repair tool to patch the game. Regardless of whether your installation is broken or you're just missing a patch, just fire up the repair tool and it will download the files that are missing, corrupt or outdated.
Some time ago I had constant problems with crashes that left my client corrupted. The 'generic patcher' ability of the repair tool saved me a lot of bandwidth.
So it isn't really new, but still nice. |
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Tiger's Spirit
Troll Hunters INC.
4
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Posted - 2011.10.13 08:04:00 -
[41] - Quote
Don't forget those patch fixes, because nobody pays attentions to beta tester's warnings on testserver if something wrong with new patches. :DDD |
Gevlin
SMANews.net SpaceMonkey's Alliance
9
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Posted - 2011.10.13 08:15:00 -
[42] - Quote
Good work. Some people don't get the glory jobs, but the job is critical. So other people can shine |
Mashie Saldana
Veto. Veto Corp
29
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Posted - 2011.10.13 08:24:00 -
[43] - Quote
Raid'En wrote:so the sisi launcher became official for TQ also ? ^^ well for sure it's easier this way :) Better late than never I suppose. Anastasia -á-á-á-á-á-á-á-á-á-á-á-á-á-á-á-á-á-á Dominique-á-á Mashie -á-á Monica |
Mjana
Switzerland EVE Corp.
0
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Posted - 2011.10.13 11:09:00 -
[44] - Quote
CCP Atropos wrote:we're constantly working on improvements, such as multi language language support for the installer, patcher and Repair Tool, If you're already working on that, please also fix the following two language-settings-related problems:
1) I have to log in to change the language of the EVE client, yet I am forced to restart it afterwards and log in again. That just doesn't make any sense. If the language settings is a global setting anyways, why it's not presented in the Esc-menu of the start screen (or already in the new, shiny multilanguage-installer )?
2) Your method for detecting language is wrong (to be fair, there are tons of other programs having the same problem): My OS language is set to English, just my Date/Number formats, Location and Keyboard are set to German (Swiss). Clearly, I want my UI to be in English, yet EVE selects German as default language.
For reference, head over to the .NET guys in the Website-department and ask them about the difference between CurrentCulture and CurrentUICulture in the System.Globalization.CultureInfo class. CurrentUICulture (or the equivalent in python or win api) is what you should be using. (On my OS, CurrentUICulture is set to en-US and CurrentCulture is set to de-CH)
P.S. If you're already in the web-department, could you smack one of them for me? I just had to rewrite the entire post because clicking Preview just cleared the whole post... |
Lutz Major
Austriae Est Imperare Orbi Universo
17
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Posted - 2011.10.13 12:57:00 -
[45] - Quote
Quote:So why is 4 GB so special?
There is a hard limit on how large a single executable can be on Windows; that limit is 4 GB on 32-bit systems. Furthermore, operating systems that run on the FAT-32 file system have a 4 GB file size limit, so no file stored on a FAT-32 system can be larger than 4 GB. Most users do not run on FAT-32 anymore; NTFS is more widely used today. We decided on a solution that caters to everyone, whether they use FAT-32 or NTFS. We split the so-called payload (the compressed file containing the game) into multiple files. I'm unsure about the bolded part. I think the 4GB on a 32-bit windows is caused by the FAT32. A 32bit WIndows OS with NTFS should have no cap ... unless that of the volume itself, of course
Other than that: Go Bittorrent, CCP!!!!! |
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CCP Atropos
C C P C C P Alliance
11
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Posted - 2011.10.13 13:40:00 -
[46] - Quote
Lutz Major wrote:Quote:So why is 4 GB so special?
There is a hard limit on how large a single executable can be on Windows; that limit is 4 GB on 32-bit systems. Furthermore, operating systems that run on the FAT-32 file system have a 4 GB file size limit, so no file stored on a FAT-32 system can be larger than 4 GB. Most users do not run on FAT-32 anymore; NTFS is more widely used today. We decided on a solution that caters to everyone, whether they use FAT-32 or NTFS. We split the so-called payload (the compressed file containing the game) into multiple files. I'm unsure about the bolded part. I think the 4GB on a 32-bit windows is caused by the FAT32. A 32bit WIndows OS with NTFS should have no cap ... unless that of the volume itself, of course Other than that: Go Bittorrent, CCP!!!!! Yes, there was more information here, but I think the editing truncated it for brevity. You are correct, it is a FAT32 limit, which is why I mentioned HFS+, in an earlier post, not having this problem. We still support FAT32 disks, so we have to accommodate their shortcomings for the time being. Software Engineer, Core Infrastructure |
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Lutz Major
Austriae Est Imperare Orbi Universo
17
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Posted - 2011.10.13 13:56:00 -
[47] - Quote
CCP Atropos wrote:Yes, there was more information here, but I think the editing truncated it for brevity. You are correct, it is a FAT32 limit, which is why I mentioned HFS+, in an earlier post, not having this problem. We still support FAT32 disks, so we have to accommodate their shortcomings for the time being. Thought that much, because the rest of the blog made actual sense I was only unsure, whether my memory had failed me again or not. |
BeanBagKing
Terra Incognita Intrepid Crossing
9
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Posted - 2011.10.13 14:06:00 -
[48] - Quote
Hiram Alexander wrote:Sounds great. I hope it works well, though... I've had many problems with the Sisi patcher recently... :(
Same here, just tried updating again and got the "Applying the patch has failed, do you wish to launch the repair tool [etc]". Problem is, the repair tool repairs it to the TQ files, which doesn't help for sisi :P |
Che Biko
Humanitarian Communists
7
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Posted - 2011.10.13 14:18:00 -
[49] - Quote
I'm assuming that clearing your cache is still recommended after patching? If so, when you are asked to download and install the patch, I would love a checkbox that says something like "Clear cache after patching". Then I won't have to restart my client again just to clear the cache. |
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CCP Cascade
0
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Posted - 2011.10.13 15:03:00 -
[50] - Quote
Hiram Alexander wrote: I've had many problems with the Sisi patcher recently... :(
Hi Hiram, please file a bug report with errors and logs attached or if it is more of a usability issue, start a thread on the Test server feedback forum and explain how you would like it to be.
Palovana wrote:The generic patcher is only for TQ, correct? Test patches still handled by SisiLauncher for Sisi/Dudu?
You are correct!
Sarmatiko wrote: Also my feedback for installer:user should be able to choose the location for downloaded files (other than default C:\ProgramData\CCP\EVE\downloads)
Good suggestion. We will have a look and see if this is something we want to do. We can see two options, one where you can choose where the downloaded data will be stored and the second is that it will just download the data in a temp folder next to the installer executable. So that if you place that on your D drive, it will create a temp folder on your D drive and continue to download there. No promises though.
ArchenTheGreat wrote:Can you make it to use BitTorrent? It will download much faster for people who are not close to your CDN. BT is perfect tool for patches.
There are a couple of issues with this, because BitTorret traffic is usually subject to trafic shaping by ISPs which means that they limit or disable it as a result. This would mean that if we rely too heavily on it, we would not be able to service all our players. How would you like to see this implemented? What would you like the default options for upload/download to be? There are also plenty of people out there who would not want to spend bandwidth uploading to others, so it would have to be user controlled. What do you think?
Sturmwolke wrote: Where's your sense of flair and style?
We prefer boring and descriptive names, we do have some fun and stylish names for some of our internal stuff though. |
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CCP Cascade
0
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Posted - 2011.10.13 15:04:00 -
[51] - Quote
Che Biko wrote: If so, when you are asked to download and install the patch, I would love a checkbox that says something like "Clear cache after patching". Then I won't have to restart my client again just to clear the cache.
Another good suggestion! We will be looking into how we would want to do this, if it would be a user choice or if it would just be done every time you patch. |
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Akrasjel Lanate
Naquatech Conglomerate
110
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Posted - 2011.10.13 15:14:00 -
[52] - Quote
Quote:...patching experience better and more convenient for you
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CCP Cascade
0
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Posted - 2011.10.13 15:17:00 -
[53] - Quote
Akrasjel Lanate wrote:Quote:...patching experience better and more convenient for you
Quote:We also very much welcome your ideas for future stuff you would like to see in the feedback thread! Associate Technical Producer - Core Technology Group |
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Havak Kouvo
State War Academy Caldari State
2
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Posted - 2011.10.13 17:13:00 -
[54] - Quote
Any hope of having a client where the first thing it does is check for an update and prompts for installation. Instead of loading the game (which can sometimes take a while) then after the game loads it tells you to install the update, which downloads the installer, prompts you to quit the application, then makes you go through the upgrade wizard.
Instead when i click the EVE shortcut, as soon as I see the splash page it prompts me to update. I click update, then wait until the client is updated automatically and loaded. No more wizards, no more multiple prompts, just click, wait, play. Even better, the update prompt as a "install updates automatically in the future" check box so that I can skip the click part all together. Just a window with a progress bar, splash screen, client. |
Miraqu
Marquie-X Corp
4
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Posted - 2011.10.13 17:16:00 -
[55] - Quote
It would be very nice if the patcher would support the setting of some options while installing.
This would be:
Setting the Language Joining / Leaving Eve-Voice Audio enabled / disabled Incarna (CQ) on / off
If you think this could confuse the less savvy users, then please provide the options to call your installer with a config-file.
eg: EVE_Premium_Setup_292761.exe -c myfile.txt -quiet
you could specify a certain syntax and one could save the file and just call the installer without having to answer the same dumb questions everytime. |
Apollo Gabriel
Mercatoris Etherium Cartel
56
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Posted - 2011.10.13 17:29:00 -
[56] - Quote
any chance you'll make it easier to log into the test server? e.g. no special install, just pick from a list of servers. |
Mjana
Switzerland EVE Corp.
1
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Posted - 2011.10.13 19:51:00 -
[57] - Quote
Lutz Major wrote:CCP Atropos wrote:Yes, there was more information here, but I think the editing truncated it for brevity. You are correct, it is a FAT32 limit, which is why I mentioned HFS+, in an earlier post, not having this problem. We still support FAT32 disks, so we have to accommodate their shortcomings for the time being. Thought that much, because the rest of the blog made actual sense I was only unsure, whether my memory had failed me again or not. I was going to comment about this too, but then re-read the devblog portion and found an explanation that could make sense:
Quote:There is a hard limit on how large a single executable can be on Windows; that limit is 4 GB on 32-bit systems. My guess it that it boils down to the executable max size. WinXP 32bit didn't have any problems working with files >4GB on NTFS partitions, but it could be that executables >4GB are not supported because they run pretty close to the core of the 32bit OS. |
Tiruriku
Caymen Investments
0
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Posted - 2011.10.13 19:58:00 -
[58] - Quote
If you're making changes to the patcher I would strongly suggest something to make hotfixes easier to install. After each release there seems to be a hotfix, usually with fairly trivial changes, released every day for a few days.
This is extremely annoying when running multiple clients. I use linkshellextension to have junctioned folders so each of my eve accounts maintains separate settings and stores the last used username. When a normal patch comes out and updates the core game I only need to apply it once but the hotfixes need to be applied for every single account I run.
Not only does it have to be applied to each folder but it downloads it 10x as well.
A few suggestions: 1. Download once, apply to all profiles or at least cache the download 2. When eve is launched check for an update before entering credentials, automatically apply the update, then automatically restart. Just make it automatic and the daily hotfixes won't be so bad. |
Alain Kinsella
2
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Posted - 2011.10.14 03:13:00 -
[59] - Quote
Tiruriku wrote:If you're making changes to the patcher I would strongly suggest something to make hotfixes easier to install. After each release there seems to be a hotfix, usually with fairly trivial changes, released every day for a few days.
This is extremely annoying when running multiple clients. I use linkshellextension to have junctioned folders so each of my eve accounts maintains separate settings and stores the last used username. When a normal patch comes out and updates the core game I only need to apply it once but the hotfixes need to be applied for every single account I run.
Not only does it have to be applied to each folder but it downloads it 10x as well.
A few suggestions: 1. Download once, apply to all profiles or at least cache the download 2. When eve is launched check for an update before entering credentials, automatically apply the update, then automatically restart. Just make it automatic and the daily hotfixes won't be so bad.
I'm in this same situation, and would like to see it fixed as well.
The problem is probably due to where the patch is getting applied. 'Normal' patches are detected by the Patcher, and applied as already discussed here. Hotfixes are detected by the actual client (eve.exe) and applied from there - apparently using the old logic.
A *real* fix would be to just have the Patcher somehow do this before launching the actual client. An interim fix would be one of your suggestions above, but requires intervention of another Dev team (not the ones working on the Patcher exe). |
Afandi
Paradise Delivery
0
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Posted - 2011.10.14 07:51:00 -
[60] - Quote
Crasniya wrote:Xyfu wrote:DOES IT STILL ******* DOWNLOAD TO C:\, COMPLETELY IGNORING DISK SPACE REQUIREMENTS AND LOGIC?
**** that aspect of every single patcher/installer so far. My C:\ drive is 11GiB in size, and has 200MiB free. My \temp is on X. My %appdata% is on D:\.
On that note, why can't I move the ******* cache? I can only log in on one account at a time due to disk space requirements on C:\. Pain in the ****. ... The only possible explanation I have for this, is that you, or whoever set up your machine, partitioned your hard drive like an idiot. No C:\ drive where Windows XP or newer is installed should be less than 20 GB. When Windows XP came out, 20 GB hard drives weren't even available, so really you should have a C:\ drive of 60 GB or more. My C:\ drive is 2 TB, but that's how I roll. Unfortunately, CCP can't save you from yourself.
You, sir, are a complete [insult, concerning mental abilities].
Just because you have large system partition, doesn't mean that everybody has to have one. Everybody is free to make his hard drive mapping to his liking. Also, the point is that the user should have options to change the settings and not be restrained in the "You-are-a-stupid-user" way.
CCP dev team, you are going to make many people happy, by adding a possibility to change the download directory and a possibility to change the default cache/logs/etc directory, which is now defaulting to "Documents and Settings/[User name]/..."
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