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Author |
Thread Statistics | Show CCP posts - 73 post(s) |
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CCP Aporia
C C P C C P Alliance
68
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Posted - 2013.04.30 16:00:00 -
[1] - Quote
Fearless Test Pilots of New Eden,
Today we are releasing the new EVE Launcher weGÇÖve been working on over the last months as an optional download for Singularity. You can find the download here (Windows only at the moment). We welcome you all to give it a try and provide us with valuable feedback, however, you are not forced to use it, the old launcher will do just fine for the time being.
How do you install the new EVE Launcher? Installation is straight forward. Download the (Windows only at the moment) executable file and then install it into the location that contains the Singularity installation you would like to try it out with.
What is new?
- The UI is now mostly driven via a web site
- The self-update mechanism of the EVE Launcher has been made more robust
- EVE Client updates are based on a new transport mechanism as described in previous dev blogs
Be aware that this is an early beta and as such it might cause some issues. This is expected, and we would like to hear from you about all the things that bother you or simply go wrong with your installation. In that case please provide us with a detailed reply containing the following information:
- What operating system you are using.
- The path to your EVE installation.
- The version from which you tried to upgrade.
- From the launcher folder in your Eve installation the following files: debug.log, cache\launcher.YYYY.MM.DD.log (where YYYY.MM.DD stand for Year.Month.Day) and appdata\EVE_Online_Launcher-(highest version number)\launcher.exe.log (this last one might not exist if nothing too horrible happened). If you want to make sure upfront that as much information as possible is available in these log files please start the launcher with the /log:debug parameter. Be warned that this might cause log files which are several dozen megabytes in size.
As with every beta release then there are a number of known issues:
- The startup of the launcher can be a bit slow, this is currently being improved.
- There might be some temporary files and folders in your installation path that are not removed correctly. This is no reason for concern and the issue is currently being addressed.
- Postprocessing of the downloaded files is very I/O heavy, and may take up to 20 minutes at the moment. We are working on improving that performance at the moment as well.
- The new transport mechanism was designed for more frequent and thus smaller updates. Currently, however, the updates are still fairly large (read: contain thousands of changed files), which means the update experience is not exactly as it should be later on.
- The old launcher may contain a different website and have a slightly different window size now.
- The version for Mac is currently not available but will follow ASAP.
Senior Programmer Team Special Circumstances |
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bassie12bf1
Militaris Industries Northern Coalition.
38
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Posted - 2013.04.30 16:58:00 -
[2] - Quote
Pressing play appears to do nothing, Launching the exefile.exe directly launches an eve client thats set to connect to Chaos.
This was patched from a duality client.
Windows 8 pro |
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CCP Atropos
C C P C C P Alliance
212
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Posted - 2013.04.30 17:01:00 -
[3] - Quote
What is the application title in the titlebar? Product Owner, EVE Launcher | Team Special Circumstances |
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Dessa Bevari
Valeth Imperial Command WHY so Seri0Us
0
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Posted - 2013.04.30 17:06:00 -
[4] - Quote
win7 x86_64 E:\Games\evetest buildnumber: 525677
- the pictures right under the login box were broken on the first start of the launcher; worked after a launcher restart
- pressing enter to confirm password or character name does not work
- disk I/O was happening but no update to 527910 (at least i don't see changed files)
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bassie12bf1
Militaris Industries Northern Coalition.
38
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Posted - 2013.04.30 17:28:00 -
[5] - Quote
CCP Atropos wrote:What is the application title in the titlebar?
The eve client is simply "EVE"
"EVE Online Launcher v1.32" for the launcher |
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CCP Atropos
C C P C C P Alliance
212
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Posted - 2013.04.30 17:33:00 -
[6] - Quote
bassie12bf1 wrote:CCP Atropos wrote:What is the application title in the titlebar? The eve client is simply "EVE" "EVE Online Launcher v1.32" for the launcher The new EVE Launcher requires you to install it, and is thus an opt-in test. Since you didn't do this, the EVE Launcher you're running is the current, live, EVE Launcher which is in use on TQ. This is why the play button does nothing; that version of the Launcher, doesn't know how to interface with the backend to process the login notifications.
If you run the linked installer in the first post, you will find it does log you in. Product Owner, EVE Launcher | Team Special Circumstances |
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Sankturius Fikurelis
Sturmfeuer. Initiative Mercenaries
2
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Posted - 2013.04.30 17:37:00 -
[7] - Quote
If I log in in the Launcher, the client is starting and i just need to sign in again. Is this the intention? |
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CCP Aporia
C C P C C P Alliance
68
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Posted - 2013.04.30 17:42:00 -
[8] - Quote
Sankturius Fikurelis wrote:If I log in in the Launcher, the client is starting and i just need to sign in again. Is this the intention?
If you are using the old launcher: Yes. If you are using the new launcher: Please provide logs. Senior Programmer Team Special Circumstances |
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bassie12bf1
Militaris Industries Northern Coalition.
38
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Posted - 2013.04.30 17:47:00 -
[9] - Quote
CCP Atropos wrote:bassie12bf1 wrote:CCP Atropos wrote:What is the application title in the titlebar? The eve client is simply "EVE" "EVE Online Launcher v1.32" for the launcher The new EVE Launcher requires you to install it, and is thus an opt-in test. Since you didn't do this, the EVE Launcher you're running is the current, live, EVE Launcher which is in use on TQ. This is why the play button does nothing; that version of the Launcher, doesn't know how to interface with the backend to process the login notifications. If you run the linked installer in the first post, you will find it does log you in.
The play button i press is after i log into the launcher. |
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CCP Atropos
C C P C C P Alliance
212
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Posted - 2013.04.30 17:49:00 -
[10] - Quote
bassie12bf1 wrote:CCP Atropos wrote:bassie12bf1 wrote:CCP Atropos wrote:What is the application title in the titlebar? The eve client is simply "EVE" "EVE Online Launcher v1.32" for the launcher The new EVE Launcher requires you to install it, and is thus an opt-in test. Since you didn't do this, the EVE Launcher you're running is the current, live, EVE Launcher which is in use on TQ. This is why the play button does nothing; that version of the Launcher, doesn't know how to interface with the backend to process the login notifications. If you run the linked installer in the first post, you will find it does log you in. The play button i press is after i log into the launcher.
Did you run the installer for the new Launcher? Product Owner, EVE Launcher | Team Special Circumstances |
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Makari Aeron
The Shadow's Of Eve TSOE Consortium
51
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Posted - 2013.04.30 18:11:00 -
[11] - Quote
I get two different error logs. One is in the .log file, the other is displayed when the launcher won't open. C:\Program Files (x86)\CCP\SiSi Specs: Surface Pro 128GB, Win8 x64
Logfile: http://pastebin.com/03mhKrR9
Launcher Log: http://pastebin.com/daC1Ct9T
When I click "start eve", I must accept the EULA every time. It doesn't save any of my settings. I should also add that only on my tablet do I have a problem with the EULA screen. My pointer and where I touch the screen with my finger, pen, or use the touch pad does not line up. I do not have the same problem anywhere else in the game. TQ or SiSi. To get through the EULA screen on this computer I must use the arrow keys, tab, and enter. CCP RedDawn: Ugly people are just playing life on HARD mode. Personally, I'm playing on an INFERNO difficulty...
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bassie12bf1
Militaris Industries Northern Coalition.
38
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Posted - 2013.04.30 18:27:00 -
[12] - Quote
I've decided to start out fresh from a tranquility client, by copying the folder and changing the shortcut, let it update.
Trying to launch it gives an exception error and this is the log file i found /launcher/cache/launcher.2013.04.30.log
Pressing start eve gives this error message: https://dl.dropboxusercontent.com/u/5182016/error.png |
jerryramon
Brutor Tribe Minmatar Republic
0
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Posted - 2013.04.30 19:10:00 -
[13] - Quote
So i installed the new beta launcher, initially couldn't log in stopping early at loading screens, popping out error like "connection problems", so after trying several times i found where the problem 's at:
The " /server:Singularity" suffix on shortcut doesn't work properly, it has to be the exact server address " /server:87.237.38.50", otherwise you will have connection problem. |
Miao Sajuuk
DMoney Corp
0
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Posted - 2013.04.30 19:47:00 -
[14] - Quote
What's the significance of GÇ¥log into the EVE client from the launcherGÇ¥ ?
Login from web safety than EVE client?
We Are Star Dust. |
Fredrick Kalirande
GalOre Industries HELM Alliance
0
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Posted - 2013.04.30 19:59:00 -
[15] - Quote
I tried installing and reinstalling the launcher as per instructions. I may have done something wrong but I can't figure out what.
When I click the Launcher button, a window with the title "Exception" appears with the following content
http://pastebin.com/7PNjjBLP
The following is the log content
http://pastebin.com/0TX2Tt0x
OS: Windows 8 Pro x64 (French)
Note that I can still access singularity from the "exception" window, but the launcher never starts. I've checked the shortcut path and tried to launch the launcher directly with the same results.
The only thing I didn't try is to delete my Singularity client and starting from a fresh one. I will try this later if no other options are found. |
jerryramon
Brutor Tribe Minmatar Republic
0
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Posted - 2013.04.30 20:04:00 -
[16] - Quote
Miao Sajuuk wrote:What's the significance of GÇ¥log into the EVE client from the launcherGÇ¥ ?
Login from web safety than EVE client?
Exactly, more importantly we lost the pre-loading screen where i can type my password under great wallpaper, now that process has disappeared. |
ngaly
Pator Tech School Minmatar Republic
15
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Posted - 2013.04.30 23:51:00 -
[17] - Quote
The new launcher is a nightmare if you have multiple accounts! The current log-in procedure already cost me hours of my lifetime but the new launcher will be even worse.
It seems every time I log in an account with the new launcher I have to enter the username (the launcher doesnGÇÖt remember the username), the password and a character name (I donGÇÖt have a static IP)!
EVE has more alt accounts than main accounts. If you modify the log-in procedure you should seriously focus on making it more convenient to log in multiple accounts!
It shouldnGÇÖt be worse than the current log-in procedure at least (currently I have to enter a password to log in an account). It would be even better to have a master account. The master account should show a list of all my characters within the launcher after log-in. Clicking on characters in the list should launch the EVE client.
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Finde learth
Republic Military School Minmatar Republic
33
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Posted - 2013.05.01 04:57:00 -
[18] - Quote
ngaly wrote:The new launcher is a nightmare if you have multiple accounts! The current log-in procedure already cost me hours of my lifetime but the new launcher will be even worse.
CCP won't change their mind. Because they have provided this in Serenity almost one year. So Enjoy the nightmare. |
Finde learth
Republic Military School Minmatar Republic
33
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Posted - 2013.05.01 06:07:00 -
[19] - Quote
jerryramon wrote: Exactly, more importantly we lost the pre-loading screen where i can type my password under great wallpaper, now that process has disappeared.
CCP won't change their mind. |
Deneth Vakorum
Aliastra Gallente Federation
3
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Posted - 2013.05.01 07:47:00 -
[20] - Quote
I got what I believe is the same exception mentioned by Fredrick above. This is after attempting the install on a fresh copy of the current Steam version of the client (file copy was CRC verified).
Exception message
- Windows 8 Enterprise x64
- F:\Eve SiSi
- Client Version (Steam) - 8.21.514947
- Launcher v.1.32
- launcher\debug.log doesn't exist
- launcher\cache\launcher.2013.05.01.log
- launcher\appdata\EVE_Online_Launcher-2.1.528627-beta.3.win32\launcher.exe.log doesn't exist
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CCP Aporia
C C P C C P Alliance
69
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Posted - 2013.05.01 15:54:00 -
[21] - Quote
It seems like there is an issues with how we detect the OS version in the case of Windows 8, fixing this right now. Senior Programmer Team Special Circumstances |
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Makari Aeron
The Shadow's Of Eve TSOE Consortium
51
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Posted - 2013.05.01 18:25:00 -
[22] - Quote
Any ETA for the Win8 compatible launcher? CCP RedDawn: Ugly people are just playing life on HARD mode. Personally, I'm playing on an INFERNO difficulty...
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CCP Aporia
C C P C C P Alliance
69
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Posted - 2013.05.01 20:57:00 -
[23] - Quote
Makari Aeron wrote:Any ETA for the Win8 compatible launcher?
EDIT: my apologies, today is a holiday in Iceland.
No worries, fix is checked in, waiting for validation. Should be out early tomorrow. :-) Senior Programmer Team Special Circumstances |
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CCP Aporia
C C P C C P Alliance
71
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Posted - 2013.05.02 11:42:00 -
[24] - Quote
jerryramon wrote:So i installed the new beta launcher, initially couldn't log in stopping early at loading screens, popping out error like "connection problems", so after trying several times i found where the problem 's at:
The " /server:Singularity" suffix on shortcut doesn't work properly, it has to be the exact server address " /server:87.237.38.50", otherwise you will have connection problem.
The "/server:Singularity" command line switch works fine for me, can you provide us with log files? Senior Programmer Team Special Circumstances |
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CCP Aporia
C C P C C P Alliance
71
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Posted - 2013.05.02 11:55:00 -
[25] - Quote
We've just published the new version containing the fix for windows 8. If you already have the new launcher installed it should update itself the next time you start it. Senior Programmer Team Special Circumstances |
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impli
Tr0pa de elite. Pandemic Legion
27
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Posted - 2013.05.02 12:56:00 -
[26] - Quote
CCP Aporia wrote:We've just published the new version containing the fix for windows 8. If you already have the new launcher installed it should update itself the next time you start it.
Hmm I thing both launchers a screwed up. It shows the old launcher head and bottom and in between the new launcher with a larger width than the old launcher /// It also shows launcher version in the header .. v.1.32 |
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CCP Aporia
C C P C C P Alliance
71
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Posted - 2013.05.02 13:14:00 -
[27] - Quote
impli wrote:CCP Aporia wrote:We've just published the new version containing the fix for windows 8. If you already have the new launcher installed it should update itself the next time you start it. Hmm I thing both launchers a screwed up. It shows the old launcher head and bottom and in between the new launcher with a larger width than the old launcher /// It also shows launcher version in the header .. v.1.32
You have not downloaded and installed the new launcher then. We are not forcing people into the beta test for the new launcher because potential bugs would complicate things for beta testing EVE itself. Senior Programmer Team Special Circumstances |
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impli
Tr0pa de elite. Pandemic Legion
27
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Posted - 2013.05.02 13:38:00 -
[28] - Quote
CCP Aporia wrote:impli wrote:CCP Aporia wrote:We've just published the new version containing the fix for windows 8. If you already have the new launcher installed it should update itself the next time you start it. Hmm I thing both launchers a screwed up. It shows the old launcher head and bottom and in between the new launcher with a larger width than the old launcher /// It also shows launcher version in the header .. v.1.32 You have not downloaded and installed the new launcher then. We are not forcing people into the beta test for the new launcher because potential bugs would complicate things for beta testing EVE itself.
Ok got ya.. installed the new launcher it says v.2.1.5 .... -beta.3 nice work.. looks good ..
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Makari Aeron
The Shadow's Of Eve TSOE Consortium
51
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Posted - 2013.05.02 14:42:00 -
[29] - Quote
I had to remove the launcher and launcher_old files and recopy over my TQ launcher and reinstall for the new launcher to even run without the error that I received in my first post in this thread.
That being said, the new launcher is pretty sweet. My only complaint is that logging in multiple accounts is now more of a hassle than it should be! CCP RedDawn: Ugly people are just playing life on HARD mode. Personally, I'm playing on an INFERNO difficulty...
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CCP Aporia
C C P C C P Alliance
71
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Posted - 2013.05.02 15:15:00 -
[30] - Quote
Makari Aeron wrote:I had to remove the launcher and launcher_old files and recopy over my TQ launcher and reinstall for the new launcher to even run without the error that I received in my first post in this thread.
That being said, the new launcher is pretty sweet. My only complaint is that logging in multiple accounts is now more of a hassle than it should be!
Interesting. Did you originally install EVE through Steam by any chance? Senior Programmer Team Special Circumstances |
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