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Author |
Thread Statistics | Show CCP posts - 82 post(s) |
Rommiee
Mercury Inc.
583
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Posted - 2013.05.24 07:24:00 -
[211] - Quote
CCP.....HELLO
Still skipping this question, then.....
Rommiee wrote:CCP Atropos or any CCP employee, really..... Still skipping this question of why do you do what is outlined below, then ? Rommiee wrote:So... would you like to answer the question that pretty much everyone has been asking over the last couple of days, but you have avoided : Time and time again, you introduce a new "feature" on to Sisi, and when major issues are found by the players testing the said feature, you pretty much ignore the feedback given to you and bring it on to TQ anyway. You always apologise afterwards and promise to do things better in the future, but surprise surprise it happens again, and again, and again. You never seem to learn by past mistakes and never keep your word about changing your procedures. Therefore do not be surprised when we do not believe a word you say. Quote:Your voices have been heard loud and clear and we've been busy taking notes so we'd like to ask you to help us move forward in this thread and keep the feedback focused and constructive. Thank you We have heard that so many times,
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Taizemi Cyosira
School of Applied Knowledge Caldari State
0
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Posted - 2013.05.24 07:30:00 -
[212] - Quote
Holy ****!
4 days now and I can't reliably log-in to eve. Why the **** do I play this game?
First patch process did absolutely NOTHING.
This time, I manage to get the workaround to actually launch the damn login screen again and am told there is a new patch.
"oh CCP finally fixed this" I thought, turns out it does the exact same thing it did before.
Except here is the added bonus, now I can't even use the workaround because every time I do, it says there's a fuckin update, even when it applies it, even when I do a fresh reinstall of EVE, the same fuckin update keeps popping up, saying to download and run and it does nothing....so that was supposed to fix this? The **** CCP, what the ****!
Furthermore and even more frustrating is that you continue to break **** that isn't broken. The old launcher while annoying was tolerable, this new one doesn't even launch and even crashes the computer in what seems to be a perpetual memory leak when it fails to open.
Fix your ****! |
Steve Ronuken
Fuzzwork Enterprises
1442
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Posted - 2013.05.24 07:33:00 -
[213] - Quote
Vaerah Vahrokha wrote: Actually - and this shows how CCP's mentality is part of the problem - CCP employees should NEVER dare to say that CCP "does not support XYZ", because they should show respect to those feeding their meals.
So if I were to complain that I couldn't get Eve working on my graphic calculator, someone working for CCP can't say 'we don't support that'?
"does not support" - You're on your own. Steve Ronuken for CSM 9!-á I'm starting early :) Handy tools and an SDE conversion Twitter: @fuzzysteve on Twitter |
Steve Ronuken
Fuzzwork Enterprises
1442
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Posted - 2013.05.24 07:34:00 -
[214] - Quote
Taizemi Cyosira wrote:Holy ****!
4 days now and I can't reliably log-in to eve. Why the **** do I play this game?
First patch process did absolutely NOTHING.
This time, I manage to get the workaround to actually launch the damn login screen again and am told there is a new patch.
"oh CCP finally fixed this" I thought, turns out it does the exact same thing it did before.
Except here is the added bonus, now I can't even use the workaround because every time I do, it says there's a fuckin update, the same fuckin update that was supposed to fix this.
Furthermore and even more frustrating is that you continue to break **** that isn't broken. The old launcher while annoying was tolerable, this new one doesn't even launch and even crashes the computer in what seems to be a perpetual memory leak when it fails to open.
Fix your ****!
Have you tried the repair tool? Steve Ronuken for CSM 9!-á I'm starting early :) Handy tools and an SDE conversion Twitter: @fuzzysteve on Twitter |
Taizemi Cyosira
School of Applied Knowledge Caldari State
0
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Posted - 2013.05.24 07:38:00 -
[215] - Quote
Repair tool, fresh install, the updater doesn't show up at all on normal launching and using the workaround to the direct executeable now says there's an update to download, the same one that has been downloaded 10 times now by launching the executeable and it still does nothing.
Update:
If anyone is having the same issue as me, spamming the repair tool five times (checking after each one) FINALLY made it possible to access the game by the executeable, the launcher however is still ******. |
Tuukka Echerie
Caldari High Prime SpaceMonkey's Alliance
0
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Posted - 2013.05.24 07:56:00 -
[216] - Quote
In my point of view, I don't need any lauchers. I want to play, not see any laucher with I have to login and start the game separately.
Remove the laucher totally and finally, please. |
Niding
Polaris Project Curatores Veritatis Alliance
15
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Posted - 2013.05.24 08:04:00 -
[217] - Quote
The launcher still doesnt remember all my characters and accounts.
And its slow to load up several accounts if you want them online within seconds; which was easy and quick with the old launcher.
Atm Im using the EXEFile method I suspect the majority with multiple accounts are using aswell, and it works perfectly for me.
Do NOT remove the ability to use the EXEfile UNTIL you have adressed the issues regarding multiple account launching. Just to remove any doubt; you are currently not even remotely close to that point yet.
When Punkturis made the new Inventory system it was a disaster, but over time Its been improved, so its not like I dont have confidence in you eventually sorting out the new launcher system.
BUT atm you CAN NOT remove the ability to use EXEfile or it will make the gameexpirience for heavy mulitple account CUSTOMERS extremely annoying. And I assume its not your goal to annoy paying customers... |
Luscius Uta
Unleashed' Fury Forsaken Federation
44
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Posted - 2013.05.24 08:06:00 -
[218] - Quote
What is this "intense" skill training CCP Guard mentioned on the first page? How do you train skills non-intensively, or why would you do it? But thanks for the free SP anyway :) |
Smoking Blunts
ZC Industries Dark Stripes
524
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Posted - 2013.05.24 08:08:00 -
[219] - Quote
CCP Cascade wrote:
So... to the big question: What have we done to support multiboxing:
1. You can make the Launcher only appear when there is an update by selecting that under the startup tab in the settings for the Launcher. That means that the EVE client will start just like it did before, unless there is an update. This is good for those who have installs in multiple locations.
2. Those who have multiple installs or multiple computers at home; You can use the patch import/export feature to import and export patches between installs and computers. Check out the export/import section here
3. If you want to start multiple clients you can just click "Play" again and it will start a new client instance. If you don't want the Launcher to stay after the client is started, you can set this in the settings menu.
How does this sound?.
That sounds like something i could really use to keep multiboxing tbh.
This CCP staff member discussed with multiboxers how they used there clients and actually implemented features to help us prior to implementing the launcher.
CCP Atropos - can we get these features (back) please. OMG when can i get a pic here
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Alphea Abbra
Grim Determination Nulli Secunda
221
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Posted - 2013.05.24 08:24:00 -
[220] - Quote
Alphea Abbra wrote:Do you have metrics for how many log in with the launcher, compared to those who do it without? Will CCP repair the launcher (at least to former usability) before or after you remove the ability to start the game (bin/ExeFile)? Can we assume that SiSi testing will have as much effect in the future as it had here? Is it irresponsible to post that "[our] voices have been heard loud and clear and [you] been busy taking notes so [you]'d like to ask [us] to help [you] move forward (...)" -- each summer in 3 years, due to releasing bugs in beta to the live servers? Would you say that CCP should have released the new launcher, if they had known the effects? Adding to my list of questions: How long do you think the warning will be when you remove bin/ExeFile?
Should we cancel our accounts now, or does your notes tell you that you entirely ****ed up for the 3rd summer in row?
Given the almost 3k angry posts over 2 official threads (+ all the unofficial), do you recognise problems with the design itself of the launcher?
If you look at customer trust in the company, do you think this adds to or subtracts from that amount of trust? |
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Mara Tessidar
Bat Country Goonswarm Federation
877
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Posted - 2013.05.24 08:24:00 -
[221] - Quote
The new launcher is a sack of unworkable, broken shit. Reading the EVEO forums is like huffing gas or sniffing glue. Sure it's funny and you get high, but you pay a terrible, terrible price in the long run. |
Steijn
Quay Industries CAStabouts
301
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Posted - 2013.05.24 08:25:00 -
[222] - Quote
MaRU2760 133 wrote:Okay. It's obvious that CCP Atropos is only going to respond to questions with limited relevance.
I've dealt with CCP before, so I know that, since she doesn't respond to me, that my concerns are relevant.
It warms my heart to see that nothing has changed at CCP since I started playing.
Not expecting a response: Atropos, do you have a plan or not?
I disagree. Whilst we might not be getting the replies that we expect or want, CCP Atropos is at least very active in this thread which has not always been the norm for CCP. |
SmashTech
Bat Country Goonswarm Federation
91
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Posted - 2013.05.24 08:29:00 -
[223] - Quote
Steijn wrote:I disagree. Whilst we might not be getting the replies that we expect or want, CCP Atropos is at least very active in this thread which has not always been the norm for CCP.
The norm for CCP is being very active in censoring threads.
Mara Tessidar wrote:The new launcher is a sack of unworkable, broken shit.
And then there's this. |
Smoking Blunts
ZC Industries Dark Stripes
524
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Posted - 2013.05.24 08:31:00 -
[224] - Quote
Mara Tessidar wrote:The new launcher is a sack of unworkable, broken shit.
QFT OMG when can i get a pic here
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Jarnis McPieksu
435
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Posted - 2013.05.24 08:43:00 -
[225] - Quote
CCP Atropos wrote:Kai Pirinha wrote:Also, another thing that really bugs me: Each time there is the smallest patch, the new launcher forgets its settings (the launcher settings, not the eve settings). So after each small patch I have to readjust my settings and add "close eve launcher after starting eve online" and more importantly remove the tick for "send error and usage logs to CCP". <--- Why do you reset this every time? I DONT WANT TO SEND YOU USAGE LOGS. ACCEPT IT! This shouldn't happen. The EVE Launcher will try to save the settings to a yaml file located in it's cache folder, which is inside the launcher folder in your EVE installation. If there's a permission issue (it can't save to Program Files for example) I would have expected that to have appeared to you at some point. In the case that it can't load any settings (probably because it can't save any in the first place) it will load the default settings, which include the log sending being enabled option. If you're able either file a bug report, and we can work on fixing this or copy the logs to pastebin where we can look at them. This very much isn't how it should work, and I would really appreciate the bug report and logs.
DO NOT WRITE SETTINGS TO PROGRAM FILES FOLDER.
Bad programmer.
No twinkie.
Go read Microsoft development guides. Right now.
Local Application Data User-specific and computer-specific application settings
On Windows 98 and Windows Me %windir%\Application Data On Windows 2000 and Windows XP %USERPROFILE%\Local Settings\Application Data On Windows Vista and later %USERPROFILE%\AppData\Local
This is where you should store all user-specific and computer-specific application settings. If you are doing something else, you are DOING IT WRONG.
Only thing you should ever write to Program Files folder is actual binaries of a program during installation process. Patcher is just another form of installer so obviously it should elevate to required privileges whenever it is doing this (=patching, itself or EVE) but whenever this occurs, it should separately ask for escalation, get the rights to write there and do it. For normal "verify we are up to date, log in" it should not require admin rights. It should never write settings to Program Files (there is \Appdata\Local in user profile folder for that purpose) |
Vaerah Vahrokha
Vahrokh Consulting
4117
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Posted - 2013.05.24 08:44:00 -
[226] - Quote
Steve Ronuken wrote:Vaerah Vahrokha wrote: Actually - and this shows how CCP's mentality is part of the problem - CCP employees should NEVER dare to say that CCP "does not support XYZ", because they should show respect to those feeding their meals.
So if I were to complain that I couldn't get Eve working on my graphic calculator, someone working for CCP can't say 'we don't support that'? "does not support" - You're on your own.
It worked. It works. They made money out of it. For years and years. It's not a NEW request or some novel "we made a tentative new game alpha version, if it won't work, no big deal".
Pray tell me, any specific reason why to spit in those users face after years, when what breaks is an asinine, little and (for now) even optional piece of software that the users themselves have shown they can re-implement in an afternoon?
Auditing | Collateral holding and insurance | Consulting | PLEX for Good Charity
Twitter channel |
Derimas II
Derimas's Corner
0
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Posted - 2013.05.24 08:56:00 -
[227] - Quote
I'm sick of hunting through all these forums for a fix... CCP updated the launcher so that it didn't work, then we're told a work around then another patch comes out and I see it only tries to patch your client on C: which is an issue if your client is on another drive or from what others are saying doesn't work either way.
So now like what sounds like a lot of other paying customers I can't even log on to the game... we have a saying for this were I come from, well there are a few actually and one of the nicer one's is "this is **** poor"
So what happens now? am I expected to troll through 1000's of posts to maybe find a fix eventually? Or do I just keep trying the client and it's endless update until it works?
You wouldn't want to be a new player trying to log on to this farce... |
Esrevid Nekkeg
Justified and Ancient
194
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Posted - 2013.05.24 09:01:00 -
[228] - Quote
CCP Atropos wrote:I agree that the old login screen was iconic, and I understand the passion with which many people have objected to it's deprecation. We've been discussing this quite extensively amongst the teams involved and we have some ideas that mesh with the move of login to the EVE Launcher and the desire to have an immersive experience akin to the current one. The thing is after logging in, instead of looking at a loading bar with a beautiful piece of SF art in the background (animated!), I'm now looking at a black screen with a crude loading bar that takes just as much time before forwarding me to the character select screen as before.
Suffice to say I take the SF art any day over the black screen... Here I used to have a sig of our old Camper in space. Now it is disregarded as being the wrong format. Looking out the window I see one thing: Nothing wrong with the format of our Camper! Silly CCP......
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Jarnis McPieksu
437
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Posted - 2013.05.24 09:06:00 -
[229] - Quote
Derimas II wrote:I'm sick of hunting through all these forums for a fix... CCP updated the launcher so that it didn't work, then we're told a work around then another patch comes out and I see it only tries to patch your client on C: which is an issue if your client is on another drive or from what others are saying doesn't work either way.
So now like what sounds like a lot of other paying customers I can't even log on to the game... we have a saying for this were I come from, well there are a few actually and one of the nicer one's is "this is **** poor"
So what happens now? am I expected to troll through 1000's of posts to maybe find a fix eventually? Or do I just keep trying the client and it's endless update until it works?
You wouldn't want to be a new player trying to log on to this farce...
Right now it sounds like their patcher is just programmed wrong (against Microsoft guidelines) which means if you install to default Program Files location, it can break.
Current workaround; Reinstall EVE to some other drive/folder where you have full read/write permissions (Program Files is a special folder with special limitations - to protect it against things like malware modifying binaries without admin privileges)
This is also why it just works fine for many people - those already have it installed to, say, E:\EVE which is just a normal folder with no limitations.
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Mara Tessidar
Bat Country Goonswarm Federation
881
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Posted - 2013.05.24 09:13:00 -
[230] - Quote
As usual, the ISD is running rampant through the thread purging posts that do not meet the high quality propaganda standards for CCP. Glad to see nothing's changed around here. Reading the EVEO forums is like huffing gas or sniffing glue. Sure it's funny and you get high, but you pay a terrible, terrible price in the long run. |
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Smoking Blunts
ZC Industries Dark Stripes
527
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Posted - 2013.05.24 09:23:00 -
[231] - Quote
Mara Tessidar wrote:As usual, the ISD is running rampant through the thread purging posts that do not meet the high quality propaganda standards for CCP. Glad to see nothing's changed around here.
cant have customers telling them how bad there product just got OMG when can i get a pic here
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Chribba
Otherworld Enterprises Otherworld Empire
8384
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Posted - 2013.05.24 09:47:00 -
[232] - Quote
With the introduction of SSO in the launcher, you could easily pull the characters from the account, why not add that to the "PLAY" option already.
Even in 2006 the client carried the option to via command line log on with a character of choice (even username/passwords were supported in command line!) - I get that you might have removed the username/password part - but still selecting character should never have been removed.
If you want to streamline the login flow this is the way to go, allow the selection of as much options as possible before you click PLAY - and for those that want to streamline even more - allow us command line options please.
"eve.exe /login user,pass,character" would do wonders for my flow at least.
/c
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Veruca d'Artan
Imperial Shipment Amarr Empire
0
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Posted - 2013.05.24 10:21:00 -
[233] - Quote
CCP Atropos wrote:Mithril Ryder wrote:I see PL is being mature as usual.
In all seriousness, this was a huge, huge (censored) of a deployment.
Any sort of new login method needs to support the following, natively, with nothing more complicated then your average eve player could be expected to figure out.
Multiple clients rapidly launched from a single install.
Multiple clients from more then one install location, while maintaining separate settings for each install path, even if an account logs in from more then one install path at different times.
Multiple clients using junction links (simlinks for you *nix dudes :) ), also maintaining separate settings for each install path, even if an account logs in from more then one install path at different times.
Any sort of cloud based settings storage *must* respect the fact that if I am logging into another machine (such as a laptop) it is possible that I want the same settings, but absolutely not the expectation. To that end, I propose the following:
The first time you log in for a given machine and install path combo, save that config info to the cloud as a non blocking background task by default.
When logging in on a new machine, where the install path is the same, don't import/use the cloud settings for that install path. If there is any local config use that, otherwise use eve defaults.
On the login screen have a checkbox "use default settings for this install from the cloud", when checked prompt the user "are you sure? existing settings will be replaced by the default cloud settings for this install path!"
On the in-game settings page, have an indication if the current client is in sync with the cloud, and if it is currently set as the default. Have a button to save the settings from that client as the default for that install path, have a confirmation prompt of course.
Once that is working, allow the cloud settings to also save more then the default. (use a randomly generated GUID stored locally in the launcher directory to track when you log in from a new computer). Allow the user to name each "computer" or "set", but assign defaults for speed.
On the login screen, have a "settings management" that opens up a list of your computers, where the settings for each install path can be set as default, or cloned between computers. If possible, separate things that are more hardware dependent (screen resolution, graphics settings) and universal (chat channels open, over view settings).
Could you tell me your reasons for having more than one installation (either physical or via junctions/symlinks) if you are able to start a client with a given set of settings. Yes I can give you a reason: seperate paths (junctions to save diskspace) makes sure that my chatlogs stay seperate per account |
Pavaroti
Corporation Blabla
1
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Posted - 2013.05.24 10:23:00 -
[234] - Quote
This new launcher is just crap.. say it how it IS!
I used to launch Eve, get a Cup of Coffee and listen the awesome music with the epic screen of which update we ever were (Retribution, etc.). And now? Now we got a Crap Launcher with the same **** we got in other MMOs.
THIS Way Eve will summon to the mainstream **** the other MMos are. It WAS Epic, it WAS unique... but now?
BIG FAIL ON THIS ONE ! |
KIller Wabbit
The Scope Gallente Federation
364
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Posted - 2013.05.24 10:49:00 -
[235] - Quote
CCP Guard wrote:With the deployment of Retribution 1.2.4 and the deployment of the new launcher, we received reports internally and externally that people were unable to connect to Tranquility thanks to some misconfigured servers. While this issue was not universally experienced and over 30,000 pilots were able to log in normally before we fixed the issue, we do feel this special case does require a special thank you (for your patience) from CCP. During tomorrow's downtime we will add 50.000 skillpoints (representing roughly a dayGÇÖs worth of intense skill training) to the character with the highest number of skill points on each active account (the presumed main). HereGÇÖs a quick guide on how to apply those skillpoints. We're sorry for the inconvenience and we hope you can use these skill points on your adventures. Your voices have been heard loud and clear and we've been busy taking notes so we'd like to ask you to help us move forward in this thread and keep the feedback focused and constructive. Thank you.
My most experienced toon on one account is a dead in JF pilot. His training has been done for some time.. Please give us a way to move the SP points around, or sell em! CCP Punkturis-á "I want to get in on the goodposter circle jerk!"
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I Love Boobies
All Hail Boobies
489
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Posted - 2013.05.24 10:56:00 -
[236] - Quote
Chribba wrote:With the introduction of SSO in the launcher, you could easily pull the characters from the account, why not add that to the "PLAY" option already.
Even in 2006 the client carried the option to via command line log on with a character of choice (even username/passwords were supported in command line!) - I get that you might have removed the username/password part - but still selecting character should never have been removed.
If you want to streamline the login flow this is the way to go, allow the selection of as much options as possible before you click PLAY - and for those that want to streamline even more - allow us command line options please.
"eve.exe /login user,pass,character" would do wonders for my flow at least.
/c
The Prophet has spoken. Better listen to the man CCP. *removed inappropriate signature* - CCP Eterne |
Stalker ofeveryone
GoonWaffe Goonswarm Federation
6
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Posted - 2013.05.24 10:59:00 -
[237] - Quote
I love the new launcher, it is very efficient. |
Vaerah Vahrokha
Vahrokh Consulting
4119
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Posted - 2013.05.24 11:07:00 -
[238] - Quote
Pavaroti wrote:This new launcher is just crap.. say it how it IS! I used to launch Eve, get a Cup of Coffee and listen the awesome music with the epic screen of which update we ever were (Retribution, etc.). And now? Now we got a Crap Launcher with the same **** we got in other MMOs. THIS Way Eve will summon to the mainstream **** the other MMos are. It WAS Epic, it WAS unique... but now? BIG FAIL ON THIS ONE !
What they don't get, is that we play with EvE for its unique and often amazing features.
They keep removing uniqueness (and also features), streamline it down to some low 2 digits IQ loluser.
Dear CCP, once EvE is like any other average MMO, will we keep bearing with the outdated graphics? With the most terrible PvE? With the low skill, mediocre "lol mouse clicker" ships control system? With horrors-just-above-draft-status like PI?
With things like the "user" (AH AH AH) POS / corporation / invention / manufacturing interfaces?
Once EvE will be brought down to be just another Korean thingie, with its mediocre bloatware launcher and no log in screen graphics to save on costs, will PvP alone keep EvE afloat?
I sincerely hope so, but I am not so sure.
People, some or later, get TIRED of this never ending bullcrap. Auditing | Collateral holding and insurance | Consulting | PLEX for Good Charity
Twitter channel |
Sidrat Flush
The Praxis Initiative Gentlemen's Agreement
145
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Posted - 2013.05.24 11:34:00 -
[239] - Quote
Thanks for the free 50K skill points, would be really nice if we could have decided which character it was added to though. The new home of the Eve Industrial Organiser is here. Enjoy the first in a series, EIO:Refinery now http://www.eve-files.com/media/corp/Sidrat/ Read about it http://eveindustrialorganiser.blogspot.co.uk/?m=0 |
Xer Jin
DIVERGENT PROXY
53
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Posted - 2013.05.24 11:39:00 -
[240] - Quote
i don't like this launcher the old one was much more user / multiboxer friendly also you got rid of the play button thats not cool also now whenever you make a change to the launcher it takes 10 min to verify the client this sucks plz make a better launcher or bring back the old one |
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