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Ristilia
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Posted - 2005.12.03 00:47:00 -
[1]
Basically, I've been playing Eve for about a week, and now, every 30 mins or so, my comp shuts down, ONLY when playing Eve. My comp specs are higher than the recommended req. for Eve and I've tried changing the graphics etc. but it doesn't seem to change anything. It never does this with any other game apart from Eve. I've tried re-installing, and everything is up-to-date. So now, can anyone tell me what is wrong?
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Vexy NiLakum
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Posted - 2005.12.03 19:14:00 -
[2]
You are probably blue-screening. Due the following thing.
- Right-click on My Computer.
- Click Properties.
- Click Advanced.
- Click Properties.
- Under Starup and Recovery, click Settings.
- Under System Failure, uncheck Automatically Restart
Continue to play Eve, and see if you get a bluescreen. When you do, let us know which Error you are getting.
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Official Corp Pet of Dark Nebula Gallente Division >^^<
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Ristilia
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Posted - 2005.12.03 23:32:00 -
[3]
Nope, no error. It always seems to happen after 10-15 mins. Now, it's not just Eve, but most of my other games are doing it too, though, Counter Strike 1.6 seems to work fine. I just don't understand.. it's never done this before, my drivers are up-to-date, nothing is wrong with my comp..
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Monkeh
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Posted - 2005.12.05 01:28:00 -
[4]
Had the same problem a while back, it ended up being a faulty PSU.
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Deimus
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Posted - 2005.12.05 07:57:00 -
[5]
This happened to me after i downloaded the current EVE Client. After I installed it, the first 5 min EVE ran then boom, the computer froze then crashed. No Blue screen or anything, just the monitor going into "Suspend" mode and being able to do nothing. After that my comp started to freeze at random instances, I could not use my computer for more than 15 minutes without it happening. I had to reformat my computer and used a previous version of EVE after the format. I explained what I did to make it work on a very recent post I made on this same section. Sucks to lose all those progs and files. 
This only started to happen AFTER (right after) I installed the EVE Client (EVE_3582.exe). So i'm pretty sure its the client's fault. My computer has up-to-date drivers, updates, anti-virus, and system specs are above what system requirements were listed. No virus, trojan, mal-ware, etc. Well you get the picture. Basically everything worked perfect.
I just hope CCP does something about this.
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Feyd Darkholme
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Posted - 2005.12.05 10:24:00 -
[6]
I've had the same problem for months now, and have yet to come to a satisfactory conclusion. EVE was working perfectly, not sure what patch it was, but then it started doing this to me also. I've heard theories ranging from everything from graphic card overheating, CPU overheating, graphic card incompatibilities with MB, turning off sound, updating drivers, etc... I've got the most updated drivers for my PC always, and I never have overheating troubles with anything else. I see this topic discussed quite frequently, so I know I'm not the only one, but I rarely see anyone posting about a resulution to the problem that might help the other people having the same problem. I will promise now that if I do succeed in fixing the problem somehow I will post about it...
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Sharcy
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Posted - 2005.12.05 13:33:00 -
[7]
I've had this once, 2 times on the same evening while playing on my laptop. The laptop was on the couch so I figured the inside was overheating. I put it on the table and it didn't happen anymore. From the fan action I can tell EVE does put a heavy load on the CPU; so I'd advise to check that your 'puter gets enough ventilation and cooling.
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Narson Solaris
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Posted - 2005.12.05 20:31:00 -
[8]
I've noticed the same thing. However, I had my task manager up once, and I started the login screen. My CPU Usage jumped from 2% to 100% and stayed there. I didn't even log in yet. I don't know if this is supposed to happen with any program like this or what, but it doesn't seem normal. Does this happen to anyone else? Does anyone know how to lower the usage on the CPU?
Pentium IV 2.4 GHz
nVidia GeForce 6600 GT 128 MB RAM
768 MB RAM
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Feyd Darkholme
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Posted - 2005.12.06 09:56:00 -
[9]
Well I can tell you what it's not, and what didn't help... It's not a sound issue. I turned the sound off and it still rebooted my PC. It's not CPU overheating. I monitored my CPU temp and it stayed steady right up until reboot. I also tried turning down the in-game graphics settings, which didn't help. It's acting a lot like an overheating issue though,likely the graphics card, but I don't understand why EVE would do it and not other programs and games that are just as, if not more graphics intensive... Unfortunately, aside from buying a third-party temp sensor for my graphics card, I can't think of any way to monitor it... I suppose the next step after that is some sort of third-party cooling harware. I just wish I knew that that was the problem. 
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Feyd Darkholme
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Posted - 2005.12.11 10:48:00 -
[10]
OK well after trying innumerable possibilities I've gone ahead and purchased third-party cooling hardware form my graphics card, and another fan for my PC. It should be here on Monday and I'm going to install it immediately. I'll post if it makes any difference... That's pretty much the last possible thing it could be on my end. Other than that I'm thinking specific hardware incompatibility issues that CCP isn't aware of. At least if this doesn't work we can eliminate one more possibility for all the people suffering with this issue.
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Decius Aurellius
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Posted - 2005.12.13 20:30:00 -
[11]
I've been having a similar problem. Shortly after launching EVE, it'll crash and the monitor appears to be in standby mode. I haven't been able to get an error report, but I'm going to try installing an earlier client and patching it up to date. I'll post if it works.
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Spike Firebrand
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Posted - 2005.12.13 20:38:00 -
[12]
Try Turning off the sound I was haveing a similar problem and that stoped it.
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George Soros
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Posted - 2005.12.13 22:45:00 -
[13]
If your PC crashes just after coming out of warp or just when entering battle it is normally a sound problem. Press <Esc> when logged on and disable audio in the Audio tab.
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Mav Medicare
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Posted - 2005.12.13 23:02:00 -
[14]
You have bad ram, that is the reason ur computer is only crashing when u run eve, the game is using up more of you RAM running into the bad sections of it and shutting down that simple, you need to get hold of mem test run it and i am telling u within 30min u will be getting errors turning up. That is the problem, I know what your asking urself how can he be so sure just trust me i had a world of pain with bad ram when i built this computer.
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Callistus
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Posted - 2005.12.13 23:59:00 -
[15]
 Originally by: Mav Medicare
You have bad ram, that is the reason ur computer is only crashing when u run eve, the game is using up more of you RAM running into the bad sections of it and shutting down that simple, you need to get hold of mem test run it and i am telling u within 30min u will be getting errors turning up. That is the problem, I know what your asking urself how can he be so sure just trust me i had a world of pain with bad ram when i built this computer.
Thought this is not the easiest post to read, this man does have a valid point. Dodgy memory could be the cause of your problems. Memtest can be found here.
Coreli Corporation Mainframe
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Spike Firebrand
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Posted - 2005.12.14 00:10:00 -
[16]
Originally by: Mav Medicare
You have bad ram, that is the reason ur computer is only crashing when u run eve, the game is using up more of you RAM running into the bad sections of it and shutting down that simple, you need to get hold of mem test run it and i am telling u within 30min u will be getting errors turning up. That is the problem, I know what your asking urself how can he be so sure just trust me i had a world of pain with bad ram when i built this computer.
So why does my problem ONLY happen with EVE and the sound ON but no other game or eve with the sound OFF. I used to have a problem with incompatable ram but thats not been a problem for over 2 years and nothing else cause my PC to randomly reboot. Not even such memory intensive things as converting an AVI to an Mpeg. Guild wars works fine and so did SWG.
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Fokus
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Posted - 2005.12.14 04:16:00 -
[17]
Yeah, I just started having this problem. I do not have a solution but, it isn't a hardware issue. This is a client issue, the problem is isolated around Eve Online, and seems to be for pretty much everyone who is having it. I dont really think that this is normal for a hardware problem. In any case, it makes the game near unplayable. It wasn't happening for me until today, after they brought the servers back from this weird crash. Unless someone gives us a solution I don't think I can play. That's not a threat, I really want to play..I just don't want to play enough to put up with crashing every 15 minutes. It cannot be good for my comp.
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Callistus
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Posted - 2005.12.14 11:55:00 -
[18]
Originally by: Spike Firebrand
Originally by: Mav Medicare
You have bad ram, that is the reason ur computer is only crashing when u run eve, the game is using up more of you RAM running into the bad sections of it and shutting down that simple, you need to get hold of mem test run it and i am telling u within 30min u will be getting errors turning up. That is the problem, I know what your asking urself how can he be so sure just trust me i had a world of pain with bad ram when i built this computer.
So why does my problem ONLY happen with EVE and the sound ON but no other game or eve with the sound OFF. I used to have a problem with incompatable ram but thats not been a problem for over 2 years and nothing else cause my PC to randomly reboot. Not even such memory intensive things as converting an AVI to an Mpeg. Guild wars works fine and so did SWG.
Sorry but this isn't your thread, I don't think he was talking to you. Yours was a different problem as it was fixed by disabling the sound. If you read the original posters second post he says it now happens in other games as well, therefore it is quite likely a serious hardware issue. Faulty memory could be one of many possible causes of system failure so checking it with memtest is a good idea. Of course it could just as likely be the powersupply or graphics card causing the problem.
Coreli Corporation Mainframe
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Stribog
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Posted - 2005.12.14 12:11:00 -
[19]
Originally by: Feyd Darkholme
Well I can tell you what it's not, and what didn't help... It's not a sound issue. I turned the sound off and it still rebooted my PC. It's not CPU overheating. I monitored my CPU temp and it stayed steady right up until reboot. I also tried turning down the in-game graphics settings, which didn't help. It's acting a lot like an overheating issue though,likely the graphics card, but I don't understand why EVE would do it and not other programs and games that are just as, if not more graphics intensive... Unfortunately, aside from buying a third-party temp sensor for my graphics card, I can't think of any way to monitor it... I suppose the next step after that is some sort of third-party cooling harware. I just wish I knew that that was the problem.
I'm in the same boat. Tried every possible software-sollution, and IF i have to buy something new for my computer, i sure as hell wanna know what the fault is, and what to buy.
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Stribog
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Posted - 2005.12.14 12:13:00 -
[20]
Edited by: Stribog on 14/12/2005 12:13:27
Originally by: Stribog
Originally by: Feyd Darkholme
Well I can tell you what it's not, and what didn't help... It's not a sound issue. I turned the sound off and it still rebooted my PC. It's not CPU overheating. I monitored my CPU temp and it stayed steady right up until reboot. I also tried turning down the in-game graphics settings, which didn't help. It's acting a lot like an overheating issue though,likely the graphics card, but I don't understand why EVE would do it and not other programs and games that are just as, if not more graphics intensive... Unfortunately, aside from buying a third-party temp sensor for my graphics card, I can't think of any way to monitor it... I suppose the next step after that is some sort of third-party cooling harware. I just wish I knew that that was the problem.
I'm in the same boat. Tried every possible software-sollution, and IF i have to buy something new for my computer, i sure as hell wanna know what the fault is, and what to buy.
But really, this is most definatly not a hardware-problem, as someone else stated, the problem is isolated to EVE.
Edit: Oops, choose quote instead of edit.
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Lumens
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Posted - 2005.12.14 15:37:00 -
[21]
Edited by: Lumens on 14/12/2005 15:37:55
I had the same problem - running a SB Audigy 2 ZS - and found that if you turn the acceleration down to "none" using dxdiag.exe, most all of your problems will evaporate. Just something else to try out other than turning off the sound.
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Olenir Theadorvin
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Posted - 2005.12.14 16:08:00 -
[22]
Originally by: Stribog
Edited by: Stribog on 14/12/2005 12:13:27
Originally by: Stribog
Originally by: Feyd Darkholme
Well I can tell you what it's not...
I'm in the same boat...
But really, this is most definatly not a hardware-problem, as someone else stated, the problem is isolated to EVE.
Edit: Oops, choose quote instead of edit.
But on the other hand, If it is a client problem, then it's got to be an incompatibility issue with either hardware or other software running in the background. I'm on 3582 and have no problems (and judging by the number of new accounts, compared to the number of users asking about this in the forum, a lot of other people are also having no problems with 3582).
However, if this is now happening in other games (where it wasn't before), but not during other memory intensive activities, assuming these other games have not also been patched ie: they remain a constant, my guess is it could be:
a) The graphics card has been put past it's limits. This would explain why it now happens in other games (ie: it overheated and became permanantly damaged in the process) It would also explain why it doesn't happen running less graphics intensive but equally memory hungry applications
b) A piece of software running in the background. Try Ctrl-Alt-Del and shut down any processes that aren't absolutely necessary. I can't understand why this would only be a problem when running games though.
c) A hardware incompatibility issue. Again though, I can't think why it would suddenly start happening in other games though.
d) One of the other million and one things that could go wrong in computing. I'll get back to you if I think of another one for you
I think we can rule out the PSU, if that was overheating you would only have to wait about 20 minutes to half an hour after start-up without doing anything before the comp switches itself off.
And yes, the comp switching itself off every quarter of an hour is not good for it. Just doing that can kill your CPU and/or GPU, without any nasty software issues you'll get on the drive 
"Behold! The pale horse; And the man who sits upon him is Death; And hell followed with him." |
Gavtlad
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Posted - 2005.12.14 16:31:00 -
[23]
I had this problem with mine, ended up buying a new PSU, still happened, I noticed the fan on my graphics card was knackered, so bought a new one, still happened.
So decided to reformat, downloaded up to date Eve client, installed and no probs at all.
Perhaps it could be that. Just one extra thing to try before splashing out money.
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CorpBlitz
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Posted - 2005.12.15 13:12:00 -
[24]
As a tech at a computer repair shop I can tell you ALOT of things can cause this kind of behaviour from a system.
Number 1. Cause of random reboots and lockups is a faulty ram stick.
Number 2. Cause of random reboots and lockups is a faulty video card.
Number 3. Cause of random reboots and lockups is caused by overheating and dust in the sinks.
Number 4. Cause of random reboots and lockups is a bad Power Supply Unit.
Number 5. Cause of random reboots and lockups is a faulty motherboard.
Number 6. At this stage you have a problem... good luck ;)
Unfortunatly it can also be combanations of these things too so you may find one faulty part that reduces the problem but does not totally fix it, in which case start the process again and replace faulty parts as needed.
I suggest you check these things in that order. If you don't have spare 'new' parts lying around to test out the hardware problems I suggest you take the machine to your local computer store for testing and repairing.
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Decius Aurellius
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Posted - 2005.12.15 14:29:00 -
[25]
*Sigh* I wanted to play Eve so badly, but I've never seen a problem this bad in a game. It kills my computer just to install it. As soon as I uninstall it, all my problems cease to be. Why??! Why does it have to happen to me?! *sob*
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Feyd Darkholme
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Posted - 2005.12.15 19:13:00 -
[26]
A third-party cooling fan, even a good one, costs about $10-$15 and is braindead easy to install if you get the right one. I got my graphic card fan and case fan today and installed them, and my PC is like a walk-in freezer now, not that it wasn't already cold... I also checked and triple-checked my RAM and no errors came up. I even cleaned inside again even though I just did it a couple weeks ago. Pulled everything apart and douched the heck out of it and put it back together. Once they get the patch out and servers back up, we'll see if this makes any difference...
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Rigsta
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Posted - 2005.12.15 19:45:00 -
[27]
Excess heat is one of only 2 or 3 things that can cause a PC to cut off out of the blue short of actually losing power (note the difference between this and the PC restarting itself). I've not read every reply so disregard what you're already sure off:
IF THE PC IS CUTTING OUT AND NOT STARTING AGAIN:
-Check power connections. Loose is bad.
-Check your USB ports for damage (a bent pin can short and, and mainboards really don't like that).
-Enter your system BIOS setup program and look for "hardware monitor" or "PC health status" (or something similar - usually under the advanced section). Observe the CPU temperature for 5 minutes - on this screen, 60C is cause for concern and 70C+ is usually cause for immediate heatsink & fan replacement (though check the fan speed settings first). Clean the heatsinks.
-I see you bought a cooler for your graphics card. I'm not sure if the GFX card can request the entire system to shut down, but making one component cooler will have a knock-on effect to the cooling of the other components.
-Run the PC with the side of the case removed. IF it's a laptop/notebook, make sure to play with it on a DESK!
IF THE PC RESTARTS IMMEDIATELY:
-Disconnect all USB devices and try again.
-First: is the problem restricted to EVE? Does it happen when you play other games? When playing movies or DVDs? Playing music? What's running at the same time as EVE?
-Update everything. Update everything. Windows update, directx, video driver, audio driver, and if you feel brave, see if there are updates available for your motherboard chipset and system BIOS.
-Update your antivirus software (that uses a type of driver or service as well), full virus scan and spyware scan. If your PC was pre-built, the manufacturer's website is a good place to check as everything will be in a nice, convenient list.
-Sometimes rolling back drivers helps, but don't do that unless you noticed a definite "hey when I updated my [component] driver stuff starting going funky".
-If all else fails.... remastering is an option.
Oh and someone concluded it is bad RAM. Bit of a fast diagnosis there mate, need details to conclude the difference between likely and definite.
-----------------------------------------------
My Ideas:
Drones wish list <-- 2 years old. I always knew the voice w |
Decius Aurellius
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Posted - 2005.12.15 20:06:00 -
[28]
Originally by: Feyd Darkholme
A third-party cooling fan, even a good one, costs about $10-$15 and is braindead easy to install if you get the right one. I got my graphic card fan and case fan today and installed them, and my PC is like a walk-in freezer now, not that it wasn't already cold... I also checked and triple-checked my RAM and no errors came up. I even cleaned inside again even though I just did it a couple weeks ago. Pulled everything apart and douched the heck out of it and put it back together. Once they get the patch out and servers back up, we'll see if this makes any difference...
It's very unlikely to be a heating problem. I've got 3rd party cooling, so my graphics card stays at a constant 30 degrees, and it still crashes.
Not sure about you, but my problems stop once I uninstall EVE. If it's the same for you, then it's not gonna be a hardware problem.
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Feyd Darkholme
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Posted - 2005.12.15 20:06:00 -
[29]
Originally by: Rigsta
-I see you bought a cooler for your graphics card. I'm not sure if the GFX card can request the entire system to shut down, but making one component cooler will have a knock-on effect to the cooling of the other components.
Yes it can, and does... it's really not that hard to make that diognosis once you have eliminated other obvious possibilities. I've seen it dozens of times over the years. It can't be my CPU temp because as I stated before I monitor my CPU temp already and it never moves anywhere near the danger zone. Pretty much this is the end of my particular rope. I've checked every other possibility, there is no damage to any hardware that I can see, software and drivers for everything including Bios is up to date, my PC is clean like it just came out of the clean room at the factory both physically and from viruses, trojans and other malware... Once all other possibilities are exhausted and if the problem persists, I'm not sure what I'm going to do next.
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Feyd Darkholme
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Posted - 2005.12.15 20:06:00 -
[30]
Originally by: Rigsta
-I see you bought a cooler for your graphics card. I'm not sure if the GFX card can request the entire system to shut down, but making one component cooler will have a knock-on effect to the cooling of the other components.
Yes it can, and does... it's really not that hard to make that diognosis once you have eliminated other obvious possibilities. I've seen it dozens of times over the years. It can't be my CPU temp because as I stated before I monitor my CPU temp already and it never moves anywhere near the danger zone. Pretty much this is the end of my particular rope. I've checked every other possibility, there is no damage to any hardware that I can see, software and drivers for everything including Bios is up to date, my PC is clean like it just came out of the clean room at the factory both physically and from viruses, trojans and other malware... Once all other possibilities are exhausted and if the problem persists, I'm not sure what I'm going to do next.
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