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Author |
Thread Statistics | Show CCP posts - 18 post(s) |
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CCP Habakuk
C C P C C P Alliance
715
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Posted - 2013.08.15 11:09:00 -
[91] - Quote
Amhra Rho wrote:Singularity launcher error - will not proceed past the following error upon attempting a login: Quote:Sorry, but an error occured while processing your request.
Error code: 3263CCB5-0487-4EB0-8932-9262EC5FEA3A
Yeah, something broke - we are investigating. CCP Habakuk | EVE Quality Assurance | Team Gridlock | Team Five 0 Bug reporting | Mass Testing |
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Aurelius Valentius
Imperial Academy Amarr Empire
363
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Posted - 2013.08.15 11:20:00 -
[92] - Quote
Downloaded, Patched, Launched (while 81 people where online, and server up), got this:
Error code: 760A2B6F-B681-42E4-A5A4-2D38D3CEB315...
Annoyed, went to search for issue - nothing I found pointed to this, don't have hours to mess with it, went back to doing other things at DT...
CCP, might want to make sure the launcher works before you ask people to test 1.11 - this kind of thing makes me a tad annoyed, like that whole SISI now is something else and your new Test is "Buckingham" no wait, we are no longer doing it that way we reversed it again, no go here... no wait, go there... now it's different again.... wait, wait... back this way...
ok guys, I have run testing, and this isn't a good way to do it... put a little thought into how the person on the bloody client is dealing with this - we have a limited amount of time, DL are bloody long, patching, and we go to donate a hours or so, and this kind of stuff... this is why you don't have more than couple 100 (on a good day) testers and less than 100 on avg... Look at all the Macks in local...impressive...very impressive...I see you have fashioned a new exhumer...much like you father's...your skills as a miner are now complete...indeed you are powerful as CCP Devs have foreseen. |
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CCP Habakuk
C C P C C P Alliance
716
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Posted - 2013.08.15 12:05:00 -
[93] - Quote
CCP Habakuk wrote:Amhra Rho wrote:Singularity launcher error - will not proceed past the following error upon attempting a login: Quote:Sorry, but an error occured while processing your request.
Error code: 3263CCB5-0487-4EB0-8932-9262EC5FEA3A Yeah, something broke - we are investigating.
And fixed. CCP Habakuk | EVE Quality Assurance | Team Gridlock | Team Five 0 Bug reporting | Mass Testing |
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Amhra Rho
Accujac Elimination
0
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Posted - 2013.08.15 12:08:00 -
[94] - Quote
Confirmed, and thx.
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Tenju Versalus
The Scope Gallente Federation
0
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Posted - 2013.08.15 20:12:00 -
[95] - Quote
I went through he steps on the wiki and all seems good except it tells me invalid login/password. When I open the Test launcher the launcher opens and in the server status shows Singularity with like 147 people on but when I try to login it fails. Any suggestions? |
Hustomte
FutureTech Industrial Inc.
100
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Posted - 2013.08.15 20:14:00 -
[96] - Quote
Some general feedback: Grouped weapons ammo is broken, though I noticed CCP Paradox wrote in another thread that they are aware of it and working to fix it. Missiles seemed fine, but my hybrid ammo was not happy.
Command Ships don't seem to be matching their descriptions at the moment, for example the Astarte can use multiple warfare links, but only one can be activated at a time currently?
Also reporting a bug seems difficult to find in Sisi, can "report bug" be added to the help menu to make finding it easier? I feel odd submitting a petition instead of a bug report. And I can never remember the key-combination to bring up the bug report window.
Many thanks. ...Signature... |
Vamp Talvanen
Universal Freelance CONSORTIUM UNIVERSALIS
0
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Posted - 2013.08.16 09:12:00 -
[97] - Quote
if you want people to test this stuff, you neeeeed to make this easier to connect to.
i am using mac client and still haven't figured it out. giving up soon. |
Mara Rinn
Cosmic Goo Convertor Cosmic Consortium
3975
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Posted - 2013.08.16 12:30:00 -
[98] - Quote
CCP Gangleri wrote:I should have clarified earlier, sorry for the inconvenience. With no payload the launcher will fail on client verification but you can bypass it by starting the client directly, here is an example Terminal command (assumes you are in the client installation directory): ./[your EVE install].app/Contents/Resources/EVE\ Online.app/Contents/MacOS/cider --cmdline=" /server:87.237.38.50"
I'm obviously doing something wrong:
22:28 ~ GPñ ls /Applications/Test\ EVE\ Online.app/Contents/Resources/ Scripts applet.icns applet.rsrc description.rtfd
There is no EVE Online.app inside the Resources folder.
Day 0 advice for new players: Day 0 Advice for New Players |
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CCP Gangleri
C C P C C P Alliance
146
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Posted - 2013.08.17 12:33:00 -
[99] - Quote
We're still working on the Mac launcher payload generation, ran into more problems than expected. Will update Singularity again as soon as possible. Check out my EVE Gate broadcast log for semi-regular updates on various EVE development: https://gate.eveonline.com/Profile/CCP%20Gangleri/StatusUpdates
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Asptar Monastair
Adventurers
19
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Posted - 2013.08.17 18:11:00 -
[100] - Quote
Tried:
Connect to Singularity using an existing test install.
Worked fine on Windows 8 Pro (6.2.9600) 64 bit. |
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Salpun
Global Telstar Federation Offices Masters of Flying Objects
639
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Posted - 2013.08.17 18:52:00 -
[101] - Quote
Hustomte wrote:Some general feedback: Grouped weapons ammo is broken, though I noticed CCP Paradox wrote in another thread that they are aware of it and working to fix it. Missiles seemed fine, but my hybrid ammo was not happy.
Command Ships don't seem to be matching their descriptions at the moment, for example the Astarte can use multiple warfare links, but only one can be activated at a time currently?
Also reporting a bug seems difficult to find in Sisi, can "report bug" be added to the help menu to make finding it easier? I feel odd submitting a petition instead of a bug report. And I can never remember the key-combination to bring up the bug report window.
Many thanks. The bug report button is normally in the help menu but was disabled while they deploy the new reporting system. All your bugs should be fixed in the next build most likely Monday. |
Jonny Copper
Obstergo Bitten.
9
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Posted - 2013.08.17 19:53:00 -
[102] - Quote
CCP Gangleri wrote:Known issues: Mac is not available to be updated via the launcher, in the meantime you can use the installer. To bypass the launcher use this workaround:
- open Terminal
- type one '.' into the terminal window
- drag the Sisi install into the Terminal window
- paste this to the end of the line: /Contents/Resources/EVE\ Online.app/Contents/MacOS/cider --cmdline=" /server:87.237.38.50"
- you should now have a command that looks roughly (the path may differ) like this: ./EVE\ Online.app/Contents/Resources/EVE\ Online.app/Contents/MacOS/cider --cmdline=" /server:87.237.38.50"
- run the command
Bulk data is not included in this client version so it will be fetched from the server, depending on load this can take a while. The server is at the moment lagging a lot and we restricted access to the server for a bit.
Tried this work around, it worked but opened up to buckingham by default, I looked at the cider file, and there is no "/server" line to change from /server:87.237.38.69 to /server:87.237.38.50
Also gave me incompatible build, which I suppose is normal, just wanted to put it out there.
Any ideas? |
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CCP Gangleri
C C P C C P Alliance
146
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Posted - 2013.08.18 12:21:00 -
[103] - Quote
Jonny Copper wrote:CCP Gangleri wrote:Known issues: Mac is not available to be updated via the launcher, in the meantime you can use the installer. To bypass the launcher use this workaround:
- open Terminal
- type one '.' into the terminal window
- drag the Sisi install into the Terminal window
- paste this to the end of the line: /Contents/Resources/EVE\ Online.app/Contents/MacOS/cider --cmdline=" /server:87.237.38.50"
- you should now have a command that looks roughly (the path may differ) like this: ./EVE\ Online.app/Contents/Resources/EVE\ Online.app/Contents/MacOS/cider --cmdline=" /server:87.237.38.50"
- run the command
Bulk data is not included in this client version so it will be fetched from the server, depending on load this can take a while. The server is at the moment lagging a lot and we restricted access to the server for a bit. Tried this work around, it worked but opened up to buckingham by default, I looked at the cider file, and there is no "/server" line to change from /server:87.237.38.69 to /server:87.237.38.50 Also gave me incompatible build, which I suppose is normal, just wanted to put it out there. Any ideas?
If the --cmdline=" /server:87.237.38.50" part isn't working the most common cause is to forget the space between " and / in the command. Check out my EVE Gate broadcast log for semi-regular updates on various EVE development: https://gate.eveonline.com/Profile/CCP%20Gangleri/StatusUpdates
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Jonny Copper
Obstergo Bitten.
9
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Posted - 2013.08.18 12:30:00 -
[104] - Quote
CCP Gangleri wrote: If the --cmdline=" /server:87.237.38.50" part isn't working the most common cause is to forget the space between " and / in the command.
It did work, but now when it comes up to the sisi login screen I get Incompatible build, after I click to download the build it gives me the following.
There was an unexpected error while retrieving update status:
Unable to download file /583835/evepremiumpatch583835-mac.tgz from the server. Error: url //cdn1.eveonline.com/583835/evepremiumpatch583835-mac.tgz not found
Do you want to go to support page?
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CCP Gangleri
C C P C C P Alliance
146
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Posted - 2013.08.18 14:45:00 -
[105] - Quote
Jonny Copper wrote:CCP Gangleri wrote: If the --cmdline=" /server:87.237.38.50" part isn't working the most common cause is to forget the space between " and / in the command.
It did work, but now when it comes up to the sisi login screen I get Incompatible build, after I click to download the build it gives me the following. There was an unexpected error while retrieving update status: Unable to download file /583835/evepremiumpatch583835-mac.tgz from the server. Error: url //cdn1.eveonline.com/583835/evepremiumpatch583835-mac.tgz not found Do you want to go to support page?
Are you using an old Singularity install? It's trying to get a rather old file that isn't available anymore so it's unlikely to ever work properly, I'd recommend getting the installer linked in OP unless you are on a limited connection. Check out my EVE Gate broadcast log for semi-regular updates on various EVE development: https://gate.eveonline.com/Profile/CCP%20Gangleri/StatusUpdates
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CCP Habakuk
C C P C C P Alliance
717
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Posted - 2013.08.18 15:09:00 -
[106] - Quote
A new patch is available on Singularity, which should fix several problems, but unfortunately it has also a new problem:
The patch includes several duplicated files, which cause a 2.36GB download. Feel free to skip this patch, if your download volume is restricted. It is also very likely, that this patch will not work on Windows XP, but I am currently not able to test it.
Regarding downloading bulkdata: It might be necessary to delete the cache of the client once, if the client is downloading bulkdata each time. CCP Habakuk | EVE Quality Assurance | Team Gridlock | Team Five 0 Bug reporting | Mass Testing |
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Jonny Copper
Obstergo Bitten.
9
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Posted - 2013.08.18 16:05:00 -
[107] - Quote
Now when using the launcher, it stops at the part where the patch gets downloaded. Stays at 0GB/8.97GB. This is using the Mac Sisi Launcher Tool. |
Sirinda
Ekchuah's Shrine Comporium Kill It With Fire
198
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Posted - 2013.08.18 16:48:00 -
[108] - Quote
CCP Habakuk wrote:A new patch is available on Singularity, which should fix several problems, but unfortunately it has also a new problem:
The patch includes several duplicated files, which cause a 2.36GB download. Feel free to skip this patch, if your download volume is restricted. It is also very likely, that this patch will not work on Windows XP, but I am currently not able to test it.
Regarding downloading bulkdata: It might be necessary to delete the cache of the client once, if the client is downloading bulkdata each time.
Sigh. Getting my hopes for hi res skins up like that. |
Mara Rinn
Cosmic Goo Convertor Cosmic Consortium
3978
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Posted - 2013.08.18 19:14:00 -
[109] - Quote
Jonny Copper wrote:CCP Gangleri wrote: If the --cmdline=" /server:87.237.38.50" part isn't working the most common cause is to forget the space between " and / in the command.
It did work, but now when it comes up to the sisi login screen I get Incompatible build, after I click to download the build it gives me the following. There was an unexpected error while retrieving update status: Unable to download file /583835/evepremiumpatch583835-mac.tgz from the server. Error: url //cdn1.eveonline.com/583835/evepremiumpatch583835-mac.tgz not found Do you want to go to support page?
I'm getting the following:
EVE Online wrote:There is a new build available. Would you like to download it now?
The build is 17.2 MB in size.
I click the "Yes" button:
EVE Online wrote:There was an unexpected error while retrieving update status:
Unable to download file /583835/evepremiumpatch583835-mac.tgz from the server. Error: url //cdn1.eveonline.com/583835/evepremiumpatch583835-mac.tgz not found
Do you want to go to support page?
So same error as Jonny Copper and my Singularity client is only a day or two old.
I'll go download the installer again, but that means eight hours of waiting :)
PS: when I click the button to go to the support page, the client disappears and leaves a message in the "log":
cider wrote:cider[37656:495b] Unable to minimize from fullscreen Day 0 advice for new players: Day 0 Advice for New Players |
Obunagawe
215
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Posted - 2013.08.18 19:43:00 -
[110] - Quote
CCP Habakuk wrote: It is also very likely, that this patch will not work on Windows XP, but I am currently not able to test it.
Anyone tested this? |
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CCP Gangleri
C C P C C P Alliance
146
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Posted - 2013.08.19 17:22:00 -
[111] - Quote
Mara Rinn wrote:Jonny Copper wrote:CCP Gangleri wrote: If the --cmdline=" /server:87.237.38.50" part isn't working the most common cause is to forget the space between " and / in the command.
It did work, but now when it comes up to the sisi login screen I get Incompatible build, after I click to download the build it gives me the following. There was an unexpected error while retrieving update status: Unable to download file /583835/evepremiumpatch583835-mac.tgz from the server. Error: url //cdn1.eveonline.com/583835/evepremiumpatch583835-mac.tgz not found Do you want to go to support page? Same here. When issuing the previously functioning command line: /Applications/EVE\ Online\ Singularity.app/Contents/Resources/EVE\ Online.app/Contents/MacOS/cider --cmdline=" /server:87.237.38.50" I'm getting the following: EVE Online wrote:There is a new build available. Would you like to download it now?
The build is 17.2 MB in size. I click the "Yes" button: EVE Online wrote:There was an unexpected error while retrieving update status:
Unable to download file /583835/evepremiumpatch583835-mac.tgz from the server. Error: url //cdn1.eveonline.com/583835/evepremiumpatch583835-mac.tgz not found
Do you want to go to support page?
So same error as Jonny Copper and my Singularity client is only a day or two old. I'll go download the installer again, but that means eight hours of waiting :) PS: when I click the button to go to the support page, the client disappears and leaves a message in the "log": cider wrote:cider[37656:495b] Unable to minimize from fullscreen
I have finally been cured of the dumb and figured out what this is, the client is out of date and is therefore trying to look for the old fallback patching mechanism. We no longer build these so the data it gets is outdated, you should not get this error if the client you are using matches the server you are trying to connect to.
In any case I'm in the middle of updating Singularity with the latest client build, this time all build related issues should be solved so Mac users should be able to use the launcher and windows users should not get huge patches that don't work on XP. Check out my EVE Gate broadcast log for semi-regular updates on various EVE development: https://gate.eveonline.com/Profile/CCP%20Gangleri/StatusUpdates
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Spectatoress
Republic University Minmatar Republic
1
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Posted - 2013.08.19 19:11:00 -
[112] - Quote
CCP is full of jokes ......
First "creating eve_online something mac.patch" then at 50% "downloading 7.09 GB" ...... yeah, i download the complete client again .....not.
Better luck next time. |
Maya DeReneau
Stealth Tactics and Reconnaissance Service Rebel Alliance of New Eden
0
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Posted - 2013.08.19 23:28:00 -
[113] - Quote
The Mac launcher found a data package, downloaded and patched all 9GB, and now indicates the client is up to date. When I log in and press play, "Play" changes to "Launching" for about 15 seconds then back to "Play", but no client. Tried clearing the launcher cache and the client cache and settings. That made client validation take quite a while, but it still won't launch. |
Thoran Delius
Air Initiative Mercenaries
0
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Posted - 2013.08.20 11:18:00 -
[114] - Quote
Maya DeReneau wrote:The Mac launcher found a data package, downloaded and patched all 9GB, and now indicates the client is up to date. When I log in and press play, "Play" changes to "Launching" for about 15 seconds then back to "Play", but no client. Tried clearing the launcher cache and the client cache and settings. That made client validation take quite a while, but it still won't launch.
Same thing happening with me. Would really like to take part in the test today...
Also: I'm in IRC (t3rminalV) if anyone needs to troubleshoot this. |
Josef Djugashvilis
Acme Mining Corporation
1307
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Posted - 2013.08.20 11:23:00 -
[115] - Quote
It would seem that connecting to, and using the test area, is about as easy as making a complaint to IKEA. This is not a signature. |
Liveh4x0r Barrett
Breathe.
0
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Posted - 2013.08.20 14:37:00 -
[116] - Quote
I got the client for singularity to work, however it will not let me connect using my username and password. Any Ideas? |
Thoran Delius
Air Initiative Mercenaries
0
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Posted - 2013.08.20 14:41:00 -
[117] - Quote
Liveh4x0r Barrett wrote:I got the client for singularity to work, however it will not let me connect using my username and password. Any Ideas?
1. Your account isn't active on SiSi, in which case see the sticky about account reactivations.
and/or
2. You have changed your password since the last mirror (in which case you need to use the old password) |
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CCP Gangleri
C C P C C P Alliance
146
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Posted - 2013.08.20 23:05:00 -
[118] - Quote
There is now a new version up, this time the Mac payload is really fixed. Sorry about the mix up, last couple of weeks have been hectic. For those that already patched their Singularity client on Mac and want to avoid downloading another massive payload please follow these instructions before connecting to Singularity.
- right click the client, show package contents
- browse to /Contents/Resources
- rename the EVE Online (broken icon) package here to 'bad package'
- show package contents on 'bad package'
- show package contents on 'EVE Online'
- browse to /Contents/Resources to find another 'EVE Online'
- open another Finder window and browse to the 'bad package' (steps 1 & 2)
- move the EVE Online package from the first Finder window to the second one
- delete 'bad package' (move to trash)
- the path you should end up with is: EVE Online/Contents/Resources/EVE Online/Contents/Resources/transgaming/c_drive/...
- launch the client normally, if the launcher tries to download an unreasonable amount of data please close it and double check the path in step number ten
Check out my EVE Gate broadcast log for semi-regular updates on various EVE development: https://gate.eveonline.com/Profile/CCP%20Gangleri/StatusUpdates
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Thoran Delius
Air Initiative Mercenaries
0
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Posted - 2013.08.21 13:20:00 -
[119] - Quote
CCP Gangleri wrote:There is now a new version up, this time the Mac payload is really fixed. Sorry about the mix up, last couple of weeks have been hectic. For those that already patched their Singularity client on Mac and want to avoid downloading another massive payload please follow these instructions before connecting to Singularity.
- right click the client, show package contents
- browse to /Contents/Resources
- rename the EVE Online (broken icon) package here to 'bad package'
- show package contents on 'bad package'
- show package contents on 'EVE Online'
- browse to /Contents/Resources to find another 'EVE Online'
- open another Finder window and browse to the 'bad package' (steps 1 & 2)
- move the EVE Online package from the first Finder window to the second one
- delete 'bad package' (move to trash)
- the path you should end up with is: EVE Online/Contents/Resources/EVE Online/Contents/Resources/transgaming/c_drive/...
- launch the client normally, if the launcher tries to download an unreasonable amount of data please close it and double check the path in step number ten
Awesome, this seems to have worked. Shame that I missed the mass test last night though :( |
Mara Rinn
Cosmic Goo Convertor Cosmic Consortium
3995
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Posted - 2013.08.22 01:19:00 -
[120] - Quote
Can you give the folks in the web team a friendly poke and reminds them that the formatting on EVE Gate is b0rked? :) Day 0 advice for new players: Day 0 Advice for New Players |
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