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Author |
Thread Statistics | Show CCP posts - 35 post(s) |
Tina Tin Tits
Bourbon.
18
|
Posted - 2013.11.04 10:55:00 -
[1381] - Quote
And perhaps worse than ANY of it...
... rather than addressing it, trying to ignore it until it blows over, by ignoring angry players in this 68 page thread, blogs, twitter and just about everywhere else.
Unbelievable arrogance.
Our memories are not as short as you hope, CCP... |
Dark Magni
The Tuskers
34
|
Posted - 2013.11.04 11:30:00 -
[1382] - Quote
The hilarious thing about this is CCP is actually, and really really overtly, just ignoring us lol.
Somerblink is still RMTing in 1b chunks btw, CCP are so kind to give them a bonus 7 days RMT time. Nobody else gets that. |
The Legendary Soldier
Mining Mania
286
|
Posted - 2013.11.04 14:49:00 -
[1383] - Quote
Dark Magni wrote:The hilarious thing about this is CCP is actually, and really really overtly, just ignoring us lol.
If by hilarious you mean disgusting, then yes...
Business 101 tells you it is much easier to keep a customer than to find a new one... ^^ Need to place a high-sec POS? Premade corps for sale, or your corp's standings boosted. Trading since January 2012. Many corps sold/boosted - see my thread: https://forums.eveonline.com/default.aspx?g=posts&t=63128&find=unread |
Opia Munba
mss industry
2
|
Posted - 2013.11.04 15:32:00 -
[1384] - Quote
Thank you for your email. I can confirm that we are in the process of shutting down incentive programs that some GTC sellers have been using to promote their wares, not least because of the controversy they have generated recently. This will be happening shortly and various sellers and their affiliates are reacting in various ways to the news, as you have noticed. ItGÇÿs unfortunate, but ultimately their own decision, taken in light of CCPGÇÿs stance going forward.
IGÇÿm sorry to hear of your departure from EVE and I hope you will consider rejoining us at some point in the future. Thank you for playing and for voicing your concerns.
I`m out 07 laters |
TheGunslinger42
All Web Investigations
2591
|
Posted - 2013.11.04 17:23:00 -
[1385] - Quote
At this point I'm just shitposting until my subs run out.
The number and scale of the crappy things CCP have done recently is simply too much for me, and transforms this game into something I no longer wish to play (let alone pay for) |
Frying Doom
3214
|
Posted - 2013.11.04 21:22:00 -
[1386] - Quote
Well I can answer one of the CSMs survey questions
Q: I run a business in EvE Online milking all of the players for as much RL cash as I can get out of the suckers, should CCP reward me with in-game gifts, Cash or other awards?
A: CCP should follow its EULA and kick you into last week with the ban hammer.
P.S. Lost one CSM if found please return to the players it is meant to represent. |
Kinis Deren
The Nyan Cat Pirates Disband.
199
|
Posted - 2013.11.04 23:12:00 -
[1387] - Quote
Kirren D'marr wrote:Since most of the activity on this seems to have shifted threads for the time being, I made this post over there, but I'll repeat part of it here as an open invitation for anyone interested: Kirren D'marr wrote:You hit the nail on the head here but somehow arrived at the completely wrong conclusion: SOMER Blink was "conduct[ing] business," which is clearly against the EULA. They've been running a business which has reportedly grossed well over $135,000; a business which is promoted and utilized through their in-game activities (exchange of ISK and items). How is this not a violation? What possible defense is there for this? For anyone who doesn't know what I'm talking about, here is the relevant passage from the EULA: Quote:Accounts may not be used for business purposes. Access to the System and playing EVE is intended for your personal entertainment, enjoyment and recreation, and not for corporate, business, commercial or income-seeking activities. Business entities and anyone who is acting for or on behalf of a business or for business purposes may not establish an Account, access the System or play EVE. Accessing the System or using the Game for commercial, business or income-seeking purposes is strictly prohibited. Frankly, I'm shocked that Somer et al. were not banned outright once the truth of their business came to light. Just because CCP not only permitted, but also endorsed this operation in the past does not mean that they cannot turn around now and take appropriate action. I would recommend that all players who are upset over this issue begin issuing petitions reporting Somerset Mahm and all other characters associated with this business as being in violation of the EULA. Cite the business clause, and point to the relevant articles that illustrate the business connection. If people make enough of a stink about this, then just maybe CCP will actually take action (I know it's a longshot, but at this point, it's about all I can come up with).
Since Pandora's Box has been completely blown open, I hope that CCP will be issuing ultimatums to TMdC since that site is paying contributors with ISK in exchange for advert revenue resulting from page views. The owners/editorial team also fall into the category of EVE players running a business.
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Kirren D'marr
State Protectorate Caldari State
184
|
Posted - 2013.11.05 04:19:00 -
[1388] - Quote
Kinis Deren wrote:Kirren D'marr wrote:Since most of the activity on this seems to have shifted threads for the time being, I made this post over there, but I'll repeat part of it here as an open invitation for anyone interested: Kirren D'marr wrote:You hit the nail on the head here but somehow arrived at the completely wrong conclusion: SOMER Blink was "conduct[ing] business," which is clearly against the EULA. They've been running a business which has reportedly grossed well over $135,000; a business which is promoted and utilized through their in-game activities (exchange of ISK and items). How is this not a violation? What possible defense is there for this? For anyone who doesn't know what I'm talking about, here is the relevant passage from the EULA: Quote:Accounts may not be used for business purposes. Access to the System and playing EVE is intended for your personal entertainment, enjoyment and recreation, and not for corporate, business, commercial or income-seeking activities. Business entities and anyone who is acting for or on behalf of a business or for business purposes may not establish an Account, access the System or play EVE. Accessing the System or using the Game for commercial, business or income-seeking purposes is strictly prohibited. Frankly, I'm shocked that Somer et al. were not banned outright once the truth of their business came to light. Just because CCP not only permitted, but also endorsed this operation in the past does not mean that they cannot turn around now and take appropriate action. I would recommend that all players who are upset over this issue begin issuing petitions reporting Somerset Mahm and all other characters associated with this business as being in violation of the EULA. Cite the business clause, and point to the relevant articles that illustrate the business connection. If people make enough of a stink about this, then just maybe CCP will actually take action (I know it's a longshot, but at this point, it's about all I can come up with). Since Pandora's Box has been completely blown open, I hope that CCP will be issuing ultimatums to TMdC since that site is paying contributors with ISK in exchange for advert revenue resulting from page views. The owners/editorial team also fall into the category of EVE players running a business.
If anyone was receiving real life money in exchange for this ISK or the activities of the site, you might have a point. However, I don't believe that is the case, so you may be hard pressed to prove they fall under the same issue. I haven't looked into it, so I could be wrong, but that is my assumption. |
Kate stark
815
|
Posted - 2013.11.05 06:29:00 -
[1389] - Quote
the last update was 3 weeks ago.
What gives? either CCP simply don't give a **** and aren't doing anything, or they don't care enough to keep us informed. either way it's showing a great deal of "meh, i don't care" on ccp's part regardless of what they are or aren't doing.
is it really too much to as for a simple update three weeks since the last one? it doesn't take three weeks to knock up a completely bias survey... although it might take more than 3 weeks to wait for all the unfavourable participants to unsub i guess...
i think CCP's lack of response is irking me more than the stupidity of the initial problem at this point. |
The Legendary Soldier
Mining Mania
289
|
Posted - 2013.11.05 09:02:00 -
[1390] - Quote
Kate stark wrote:
i think CCP's lack of response is irking me more than the stupidity of the initial problem at this point.
^ This.
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Dark Magni
The Tuskers
36
|
Posted - 2013.11.05 09:04:00 -
[1391] - Quote
Kate stark wrote:the last update was 3 weeks ago.
What gives? either CCP simply don't give a **** and aren't doing anything, or they don't care enough to keep us informed. either way it's showing a great deal of "meh, i don't care" on ccp's part regardless of what they are or aren't doing.
is it really too much to as for a simple update three weeks since the last one? it doesn't take three weeks to knock up a completely bias survey... although it might take more than 3 weeks to wait for all the unfavourable participants to unsub i guess...
i think CCP's lack of response is irking me more than the stupidity of the initial problem at this point.
I totally agree.
I find CCP's policy of ignoring everyone, locking all ancillary threads etc more annoying now. |
Melissa Morada
Elixa
3
|
Posted - 2013.11.05 10:50:00 -
[1392] - Quote
I set several accounts to expire, and then replied to a subscription reminder with reasons why I was not renewing.
I received a reasonably helpful response from CCP Falcon, which of course I will not post here.
However, I will say that he does appear to expect this matter to be resolved to the satisfaction of the community.
I hope he is right...
That said, I still think that not updating customers for 3 or 4 weeks is very bad business practice which will result in a certain amount of damage to the CCP brand.
I have responded stating that I think it would be helpful to post in this thread... |
TheGunslinger42
All Web Investigations
2594
|
Posted - 2013.11.05 11:08:00 -
[1393] - Quote
Melissa Morada wrote: I set several accounts to expire, and then replied to a subscription reminder with reasons why I was not renewing.
I received a reasonably helpful response from CCP Falcon, which of course I will not post here.
However, I will say that he does appear to expect this matter to be resolved to the satisfaction of the community.
I hope he is right...
That said, I still think that not updating customers for 3 or 4 weeks is very bad business practice which will result in a certain amount of damage to the CCP brand.
I have responded stating that I think it would be helpful to post in this thread...
What definition of "community" was he using though.
CCP seem to think somer are a "community" service, after all. |
Frying Doom
3228
|
Posted - 2013.11.05 11:31:00 -
[1394] - Quote
They are probably referring to the community, as defined by the CSM. You know the council who originally thought people were just bitching, some of which probably still do. |
corbexx
eXceed Inc. No Holes Barred
129
|
Posted - 2013.11.05 13:20:00 -
[1395] - Quote
Melissa Morada wrote: I set several accounts to expire, and then replied to a subscription reminder with reasons why I was not renewing.
I received a reasonably helpful response from CCP Falcon, which of course I will not post here.
However, I will say that he does appear to expect this matter to be resolved to the satisfaction of the community.
I hope he is right...
That said, I still think that not updating customers for 3 or 4 weeks is very bad business practice which will result in a certain amount of damage to the CCP brand.
I have responded stating that I think it would be helpful to post in this thread...
Unsubbed all my guys today wonder if i will get a nice mail from him |
YesYes NoNoNo
Karmic Rebalance
58
|
Posted - 2013.11.05 15:33:00 -
[1396] - Quote
Melissa Morada wrote: I set several accounts to expire, and then replied to a subscription reminder with reasons why I was not renewing.
I received a reasonably helpful response from CCP Falcon, which of course I will not post here.
However, I will say that he does appear to expect this matter to be resolved to the satisfaction of the community.
I hope he is right...
That said, I still think that not updating customers for 3 or 4 weeks is very bad business practice which will result in a certain amount of damage to the CCP brand.
I have responded stating that I think it would be helpful to post in this thread...
I'm sure they think what they did is "to the satisfaction of the community" - giving them 10 days to cash out, and finish up RMT'ing while blatantly ignoring the community. |
Kirren D'marr
State Protectorate Caldari State
184
|
Posted - 2013.11.05 16:22:00 -
[1397] - Quote
At this point, I think it is going to be very difficult for CCP to resolve this "to the satisfaction of the community," especially considering how much dissatisfaction they have generated in the past few weeks just by being completely silent on the matter. Even if they were to fix everything else today, I think the lack of communication up to now would be enough alone to alienate a good portion of the community. |
Kate stark
818
|
Posted - 2013.11.05 18:26:00 -
[1398] - Quote
I don't think this whole thing has a "solution" as in, to fix what has been done.
I think the solution here is simply to stop it happening again. CCP can't just remove 30 scorpions as they've likely been sold and it'd just be more hassle than it's worth and generally a waste of time. the RMT issue has more or less been addressed. The issue is that there's nothing to stop this from happening again and until ccp wastes our time with some surveys, that I predict will be largely irrelevant and provide very limited insight, i doubt we will get any kind of response, let alone resolution. |
Anya Klibor
Error-404 Cup Of ConKrete.
513
|
Posted - 2013.11.05 19:51:00 -
[1399] - Quote
Surveys can be misleading to begin with, and no matter how you answer it will give the surveyor an out. For instance ,a question could be:
Q: Do you think RMT is bad?
A1: Yes A2: No A3: Maybe A4: I FOUND THE MOTHERFUCKING CHUPACABRA!
That could be the only question. No matter what, they come back and go, "The community has spoken, and apparently someone found the chupacabra."
That is why I take surveys with a grain of salt. As far as I'm concerned, the lack of a public response is what is driving this like it is, and it far more telling.
And CCP has a good point: ignore it, it starts to die off. Look at how this thread took off to begin with, and how it's still gaining pages now. It's slower. Much slower. Maybe it's because a lot of people did let their accounts lapse. Who knows? |
Kirren D'marr
State Protectorate Caldari State
188
|
Posted - 2013.11.05 20:23:00 -
[1400] - Quote
As part of a solution, I would be interested to see CCP answer the following questions:
1. Will any and all EVE accounts associated with the SOMER Blink corporation/website be shut down for EULA violations (engaging in RMT and/or using EVE accounts for business purposes)?
2. Will any gifts to SOMER Blink members/employees be reversed (gifted ships confiscated if still in their posession, or if not, the ISK value they were sold for removed; ISK funds received from players for the EVE Vegas lottery removed)?
3. Will Markee Dragon's EVE account be banned for using it to promote a business, and will the MD site be removed as an EVE GTC reseller?
4. Will investigations be conducted into all EVE players/organizations/websites running operations similar to SOMER Blink, and if they are also found to be in violation of the EULA, will appropriate disciplinary action be taken?
5. Will any CCP employees who are proven to have demonstrated favoritism towards SOMER Blink (or any other player/group of players), or whose dealings with such groups have been less than above board, be subject to appropriate disciplinary action? If warranted, would such action potentially include termination of employment?
6. Will all of the above be carried out with transparency to the playerbase as a whole?
Now, I'm not expecting CCP to answer each and every one of these questions in the affirmative, nor am I demanding it. I am however interested to see just how much they are willing to do to try to correct this situation, and I think their answers to these questions (as well as whether or not their actions confirm the answers) would be very telling in that regard, one way or the other.
Basically, I am looking at thes questions as a sort of gauge of CCP to measure 1) how bad they believe this situation is, and 2) how far they are willing to go to fix it (not far enough? too far?).
If the CSM and CCP are still actually going through with the surveys they promised weeks ago, then it may be a good idea to put these sorts of questions on the survey to gauge the player's expectations of what constitutes appropriate action and resolution (I'm not saying the players' opinions would be 100% right, but it would give CCP a guide as to what players are willing to accept as a solution). |
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The Legendary Soldier
Mining Mania
291
|
Posted - 2013.11.05 20:36:00 -
[1401] - Quote
Anya Klibor wrote:
And CCP has a good point: ignore it, it starts to die off. Look at how this thread took off to begin with, and how it's still gaining pages now. It's slower. Much slower. Maybe it's because a lot of people did let their accounts lapse. Who knows?
It is gaining pages slower, because the players are tired of wasting their breath.
However, it is being regularly checked, and 32000 views is not insignificant.
Unless you are CCP apparently... ^^
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Dark Magni
The Tuskers
37
|
Posted - 2013.11.05 20:37:00 -
[1402] - Quote
Kirren D'marr wrote:As part of a solution, I would be interested to see CCP answer the following questions:
1. Will any and all EVE accounts associated with the SOMER Blink corporation/website be shut down for EULA violations (engaging in RMT and/or using EVE accounts for business purposes)?
2. Will any gifts to SOMER Blink members/employees be reversed (gifted ships confiscated if still in their posession, or if not, the ISK value they were sold for removed; ISK funds received from players for the EVE Vegas lottery removed)?
3. Will Markee Dragon's EVE account be banned for using it to promote a business, and will the MD site be removed as an EVE GTC reseller?
4. Will investigations be conducted into all EVE players/organizations/websites running operations similar to SOMER Blink, and if they are also found to be in violation of the EULA, will appropriate disciplinary action be taken?
5. Will any CCP employees who are proven to have demonstrated favoritism towards SOMER Blink (or any other player/group of players), or whose dealings with such groups have been less than above board, be subject to appropriate disciplinary action? If warranted, would such action potentially include termination of employment?
6. Will all of the above be carried out with transparency to the playerbase as a whole?
Now, I'm not expecting CCP to answer each and every one of these questions in the affirmative, nor am I demanding it. I am however interested to see just how much they are willing to do to try to correct this situation, and I think their answers to these questions (as well as whether or not their actions confirm the answers) would be very telling in that regard, one way or the other.
Basically, I am looking at thes questions as a sort of gauge of CCP to measure 1) how bad they believe this situation is, and 2) how far they are willing to go to fix it (not far enough? too far?).
If the CSM and CCP are still actually going through with the surveys they promised weeks ago, then it may be a good idea to put these sorts of questions on the survey to gauge the player's expectations of what constitutes appropriate action and resolution (I'm not saying the players' opinions would be 100% right, but it would give CCP a guide as to what players are willing to accept as a solution).
^
Unsubbed.
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Nyancat Audeles
Center for Advanced Studies Gallente Federation
620
|
Posted - 2013.11.05 20:42:00 -
[1403] - Quote
Kirren D'marr wrote:As part of a solution, I would be interested to see CCP answer the following questions:
1. Will any and all EVE accounts associated with the SOMER Blink corporation/website be shut down for EULA violations (engaging in RMT and/or using EVE accounts for business purposes)?
2. Will any gifts to SOMER Blink members/employees be reversed (gifted ships confiscated if still in their posession, or if not, the ISK value they were sold for removed; ISK funds received from players for the EVE Vegas lottery removed)?
3. Will Markee Dragon's EVE account be banned for using it to promote a business, and will the MD site be removed as an EVE GTC reseller?
4. Will investigations be conducted into all EVE players/organizations/websites running operations similar to SOMER Blink, and if they are also found to be in violation of the EULA, will appropriate disciplinary action be taken?
5. Will any CCP employees who are proven to have demonstrated favoritism towards SOMER Blink (or any other player/group of players), or whose dealings with such groups have been less than above board, be subject to appropriate disciplinary action? If warranted, would such action potentially include termination of employment?
6. Will all of the above be carried out with transparency to the playerbase as a whole?
Now, I'm not expecting CCP to answer each and every one of these questions in the affirmative, nor am I demanding it. I am however interested to see just how much they are willing to do to try to correct this situation, and I think their answers to these questions (as well as whether or not their actions confirm the answers) would be very telling in that regard, one way or the other.
Basically, I am looking at thes questions as a sort of gauge of CCP to measure 1) how bad they believe this situation is, and 2) how far they are willing to go to fix it (not far enough? too far?).
If the CSM and CCP are still actually going through with the surveys they promised weeks ago, then it may be a good idea to put these sorts of questions on the survey to gauge the player's expectations of what constitutes appropriate action and resolution (I'm not saying the players' opinions would be 100% right, but it would give CCP a guide as to what players are willing to accept as a solution).
All of your questions suggest/imply solutions that are a bit over the top. Termination of employment? Are you absolutely nuts?
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Daquaris
The Loathsome Lions
55
|
Posted - 2013.11.05 20:45:00 -
[1404] - Quote
Well look at this...
https://forums.eveonline.com/default.aspx?g=posts&m=3828472#post3828472
The forum sigs thread can get a response within a couple hours, but the blink threads go ignored.
BRA-VO |
Luci Ambrye
The Service Crew
18
|
Posted - 2013.11.05 20:49:00 -
[1405] - Quote
corbexx wrote:Melissa Morada wrote: I set several accounts to expire, and then replied to a subscription reminder with reasons why I was not renewing.
I received a reasonably helpful response from CCP Falcon, which of course I will not post here.
However, I will say that he does appear to expect this matter to be resolved to the satisfaction of the community.
I hope he is right...
That said, I still think that not updating customers for 3 or 4 weeks is very bad business practice which will result in a certain amount of damage to the CCP brand.
I have responded stating that I think it would be helpful to post in this thread...
Unsubbed all my guys today wonder if i will get a nice mail from him
mine goes in 17 hours and not expecting a positive outcome to all of this once ive left, final point to all those that asked, no you cant have my stuff. |
Daquaris
The Loathsome Lions
55
|
Posted - 2013.11.05 20:50:00 -
[1406] - Quote
The Legendary Soldier wrote:Anya Klibor wrote:
And CCP has a good point: ignore it, it starts to die off. Look at how this thread took off to begin with, and how it's still gaining pages now. It's slower. Much slower. Maybe it's because a lot of people did let their accounts lapse. Who knows?
It is gaining pages slower, because the players are tired of wasting their breath. However, it is being regularly checked, and 32000 views is not insignificant. Unless you are CCP apparently... ^^
It's way more than that... These are just the still unlocked threads.
https://forums.eveonline.com/default.aspx?g=posts&t=290929&p=36 36 pages - Ignored. https://forums.eveonline.com/default.aspx?g=posts&t=291906&p=24 24 pages - Ignored. https://forums.eveonline.com/default.aspx?g=posts&t=289554&p=9 9 pages - Ignored.
So really, we're just shy of 140 pages of threadnaughts. |
The Legendary Soldier
For the Love of Ore
294
|
Posted - 2013.11.05 20:50:00 -
[1407] - Quote
Luci Ambrye wrote:
mine goes in 17 hours and not expecting a positive outcome to all of this once ive left, final point to all those that asked, no you cant have my stuff.
borrow?
:p |
Kirren D'marr
State Protectorate Caldari State
191
|
Posted - 2013.11.05 21:52:00 -
[1408] - Quote
Nyancat Audeles wrote:All of your questions suggest/imply solutions that are a bit over the top.
That's the intention; to uncover just how far CCP is willing to go to placate their customers. Will they go far enough? Will they go (or claim to go) even farther than is reasonable? What do they consider a sufficient resolution, and where do they draw the line?
Nyancat Audeles wrote:Termination of employment? Are you absolutely nuts?
Hence the "if warranted" clause; it may be discovered that one or more employees gave currently unknown aid to SOMER on a level similar to what happened with T20. So far there is no disclosed evidence to indicate that such is the case, but I'd appreciate some insight as to what CCP would intend to do if it were. Consider it a hypothetical for the time being; basically inquiring whether CCP intends to enforce the same level of discipline that has been deemed appropriate in the past.
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Frying Doom
3245
|
Posted - 2013.11.06 03:22:00 -
[1409] - Quote
TheGunslinger42 wrote:Melissa Morada wrote: I set several accounts to expire, and then replied to a subscription reminder with reasons why I was not renewing.
I received a reasonably helpful response from CCP Falcon, which of course I will not post here.
However, I will say that he does appear to expect this matter to be resolved to the satisfaction of the community.
I hope he is right...
That said, I still think that not updating customers for 3 or 4 weeks is very bad business practice which will result in a certain amount of damage to the CCP brand.
I have responded stating that I think it would be helpful to post in this thread...
What definition of "community" was he using though. CCP seem to think somer are a "community" service, after all. I think the first step they need to take is
Enforce the EULA, if they cannot even do that the rest will just be diversionary tactics to make people think they are doing something. |
Kate stark
822
|
Posted - 2013.11.06 06:24:00 -
[1410] - Quote
Frying Doom wrote:TheGunslinger42 wrote:Melissa Morada wrote: I set several accounts to expire, and then replied to a subscription reminder with reasons why I was not renewing.
I received a reasonably helpful response from CCP Falcon, which of course I will not post here.
However, I will say that he does appear to expect this matter to be resolved to the satisfaction of the community.
I hope he is right...
That said, I still think that not updating customers for 3 or 4 weeks is very bad business practice which will result in a certain amount of damage to the CCP brand.
I have responded stating that I think it would be helpful to post in this thread...
What definition of "community" was he using though. CCP seem to think somer are a "community" service, after all. I think the first step they need to take is Enforce the EULA, if they cannot even do that the rest will just be diversionary tactics to make people think they are doing something.
you mean like "fixing" something ['RMT'] that has been perfectly acceptable for a long time in order to look like something has been ~done~ while the core and initial issue has remained untouched and ignored? |
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