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Author |
Thread Statistics | Show CCP posts - 8 post(s) |
Brano Kocka
Center for Advanced Studies Gallente Federation
1
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Posted - 2013.11.30 18:29:00 -
[31] - Quote
Switching from my SB Recon 3d PCIe to onboard sound didn-Št help. It must be something with the client..... Brrrrrrrrrrrrr |
Braxus Deninard
Sky Fighters
267
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Posted - 2013.12.01 04:35:00 -
[32] - Quote
CCP Baldur wrote:Thanks for the video upload - it did help indeed. We-Šve been able to repro a similar sound glitch when we use Teamspeak with the Eve client. Are some of you perhaps using Teamspeak?
Thanks!
Thanks for the response - in the video that I recorded I was indeed using TS3, and also had a headset plugged in, so it may well be related to that. I'll quickly test the same environment but without TS3 open and will see what happens. |
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CCP Baldur
C C P C C P Alliance
9
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Posted - 2013.12.02 12:57:00 -
[33] - Quote
Thanks for all your input. We will do some more tests and hopefully find a probable cause.
It would help to get setup info from more of you - if you don't mind.
thanks! |
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Braxus Deninard
Sky Fighters
267
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Posted - 2013.12.02 15:03:00 -
[34] - Quote
CCP Barukr - what do you mean by setup info? Let me know if you mean system specs/programs running/external hardware installed etc while playing and I'll give you a comprehensive list. To give a short summary though my system is an 8-core PC with 6GB RAM, so specs don't seem to be the issue. Nothing else is running except eve, a browser, and occasionally TS. |
Kor Bylar
The Konvergent League Sev3rance
0
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Posted - 2013.12.03 16:56:00 -
[35] - Quote
Has anyone looked at their CPU Utilization when the popping noise happens? I am having the same issues and even my out of game music slows down. The only thing I could see was that the CPU was maxing out at 100% while I'm in an area with a bunch of ships, both player and rat ships. |
Jake Rivers
Senex Legio Gryphon League
186
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Posted - 2013.12.03 20:18:00 -
[36] - Quote
Last night while running 4 accounts, 2 per pc I had the sound problem on my older pc running xp as well. It happened when we were reinforcing a tower and I had to zoom out all the way on both clients to end the popping sound, it is also the pc I run teamspeak on.
In addition to the sound problem I was having very poor performance, where alt tabbing was very slow and reducing damage displays to a jerky movement that seriously hindered game play. On my newer pc running windows 7 there was no problem.
I did have full watch lists on both clients and after a while I shut them down and this did seem to improve the situation. The problem only happened when the fleet was on a hostile pos as well, travelling through gates and such was no issue. Senex Legio |
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CCP Baldur
C C P C C P Alliance
9
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Posted - 2013.12.04 10:49:00 -
[37] - Quote
Again, thanks for your input, it really helps us a lot! It seems like this is primarily a performance issue. And as you have pointed out then more things seem to be affected than just sound. It would be great if you could look at the performance monitor while this is happening as we-Šve been able to repro some similar things, although not particularly severe, when maxing out the cpu.
What we'll do next is run further tests and attempt to figure out exactly what we can do in order to minimize this as much as possible.
Getting your machine setup + software situation at runtime would be great:
OS: CPU: RAM: Chipset: How many clients: Teamspeak or Mumble etc.: SSD or regular HD: Any other thing you think might be relevant:
Thanks! |
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Braxus Deninard
Sky Fighters
267
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Posted - 2013.12.04 12:55:00 -
[38] - Quote
Sounds great, it's worth mentioning that this wasn't an issue pre-Rubicon as well, although I guess that's pretty obvious.
OS: W7 Ultimate x64 CPU: Intel Core i7-2630QM @ 2.00GHz (8 CPU's) RAM: 6GB DDR3 Chipset: Intel(R) HD Graphics Family (3000) How many clients: Just the one Teamspeak or Mumble etc.: TS running in the video I provided to describe the issue, but also having the issue when TS is not running SSD or regular HD: Regular HD Any other thing you think might be relevant: DX11 client, unable to swap out to the DX9 client to do some tests with that because of the launcher bug which has already been reported. |
Logan Joriksa
Shockwave Unlimited SteRoid.
17
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Posted - 2013.12.04 14:47:00 -
[39] - Quote
OS: Windows 7 Home Premium (64 bit) CPU: Intel Core i3 M 330 @ 2.13 GHz (4 processors) RAM: 8 GB (7.87 GB usable) Graphics Card: NVIDIA GeForce GT 320M How many clients: 1 with no issue, 2 with issue Teamspeak or Mumble etc.: Teamspeak only. SSD or regular HD: Regular HD
Other: Sometimes running Overwolf with Teamspeak. Sometimes may have anything between 1 and 4 Chrome tabs open in the background.
Hope you make some progress! Part of the Ship, Part of the Crew. |
Core Dim
Inferno Technologies 1ST GERMAN POPPLERS
0
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Posted - 2013.12.04 15:31:00 -
[40] - Quote
same problem here...
OS: Windows 8.1 x64 CPU: AMD A4 5000 RAM: 4 GB Chipset: Graphics Card: AMD Radeon HD 8330 How many clients: 1 - 2 Teamspeak or Mumble etc.: TS3 SSD or regular HD: HD
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Juliette Asanari
Saeder-Krupp Trading Division
39
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Posted - 2013.12.04 23:15:00 -
[41] - Quote
OS: Windows 7 Ultimate (64bit) CPU: Intel Pentium 4 CPU 3.06GHz RAM: 2GB Chipset: Intel i915P/i915G & Intel 82801FB Graphics Card: ATI Radeon HD 4670 How many clients: 1 Teamspeak or Mumble etc.: neither SSD or regular HD: HD
Other: SB 5.1 VX PCI Soundcard |
Clownpounder
Caldari Provisions Caldari State
0
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Posted - 2013.12.05 00:33:00 -
[42] - Quote
Same issue here.
Os: Win 7 ult 64(Fresh install under 78 hours old) CPU: i7-3770k 3.5GHz RAM: 16GB DDR3 Chipset: Intel-« Z77 Express Chipset Graphics Card: Evga 660ti (Primary) GTX 285 (physX) Clients: 1 Mumble/Teamspeak: Negative SSD Or HDD: SSD
Notes: Just did a fresh install, because of new SSD drive. All drivers are installed and updated. Nothing installed other then a few games and steam. Didn't have an issue before i re installed. |
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CCP Baldur
C C P C C P Alliance
9
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Posted - 2013.12.06 13:13:00 -
[43] - Quote
The machine info has been of great help!
We have done some things that should improve the audio performance - especially in situations where there is lots of action. This should be reflected in the patch that will go out next Tuesday. We would appreciate if you could tell us if there are any changes in this audio glitch behaviour or not after applying the patch.
Thanks! |
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Braxus Deninard
Sky Fighters
267
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Posted - 2013.12.06 13:18:00 -
[44] - Quote
Awesome to see, thanks for all the help. I'll have a try when the patch is out and will report back. |
Lara Divinity
Seles Deep Space Industries
1
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Posted - 2013.12.06 14:41:00 -
[45] - Quote
OS:windows 7 profesional 32 bit CPU:amd athlon 64 x 2 dual coreprocessor 4800+ 2487 Mhz RAM:4 gb Chipset: Graphics Card:nvidia How many clients:1 Teamspeak or Mumble etc.:mumble SSD or regular HD:built in hd 250gb +portable hd 1 terabyte Any other thing you think might be relevant:onboard high definition soundcard realtek |
Shin Sae
Perkone Caldari State
0
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Posted - 2013.12.06 22:37:00 -
[46] - Quote
Keno Skir wrote:I am experiencing the same issue.
Here are some observations :
It tends to start when there are more than 5 or 6 NPC on grid shooting at me or my alt (minimised lInks), usually when i'm zooming the camera right out on one of them. After it starts it continues until all NPC have left the grid. It's not just a sound distortion for me, soon as the sound goes wierd (and it happens on both clients after it starts on either) my whole game slows and seems to be having trouble keeping up.
Reducing both clients to minimum graphics dod not help the problem, or the slowing effect it has.
This is since rubicon, i was able to run both clients fine before. Exactly this.
I'm wondering if it is possibly an issue with Eve client being upgraded to direct X 11. Turning off all sound before battle works for now.
And everything was going so smoothly... |
Slymah
Reoples
141
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Posted - 2013.12.10 01:33:00 -
[47] - Quote
OS: Windows 7 Home Premium 64-bit (6.1, build 7601) CPU: AMD Athlon (tm) II P340 Dual-Core Processor 2.2ghz RAM: 4096MB Chipset: Graphics Card: ATI Mobility Radeon HD 4250 How many clients: 1 Teamspeak or Mumble etc.: no SSD or regular HD: HD Any other thing you think might be relevant: My computer is garbage but all drivers are up to date.
Same issue. Upon entering grid with several ships my sound begins to get poppy and cracky .. eventually bogging down my system to the point of 3-5 second lock ups.
Turning sound off relieves bog down and 'resets' the issue. Generally takes 5 seconds to start messing up again. |
Lara Divinity
Seles Deep Space Industries
1
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Posted - 2013.12.10 14:57:00 -
[48] - Quote
problem persists even after latest patch .. |
Braxus Deninard
Sky Fighters
267
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Posted - 2013.12.11 08:41:00 -
[49] - Quote
After this patch I haven't had the issue at all, which is great! Will keep an ear out for it but it seems fixed, great stuff! |
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CCP Baldur
C C P C C P Alliance
10
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Posted - 2013.12.11 13:00:00 -
[50] - Quote
The difference with before and after Rubicon has to do with performance. More sounds, more use of voices, added sound experience for turret effects - all this adds to the cpu usage. We are planning a way to allow people to choose the level of quality for audio - allowing those with slower systems to still get a good audio experience without hickups and those with fast systems to get the ultimate deal.
Now, we have experienced some improvements after the patch but it seems the changes we made didn't do the trick for everyone. We will continue to work on finding ways such that everyone can be happy. Those of you still experiencing these problems can you please try and got to Effects and disable "Turrets & Launchers" and report back if you're still having these issues. This would be greatly appreciated! |
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Lara Divinity
Seles Deep Space Industries
1
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Posted - 2013.12.11 17:26:00 -
[51] - Quote
got into combat after wednesdays patch and the sound improved alot i dint hear anymore crackling wich is superawesome ofcourse. i just have the ocasional popping goin on...(wich i can live it) great work and thank you for all your efforts ccp baldur and the devs that took the time to fix this issue really apreciate it thumbs up to ccp have wonderfull upcoming holidays Sincerly Lara Divinity |
Slymah
Reoples
142
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Posted - 2013.12.12 06:59:00 -
[52] - Quote
That patch did the trick for me.
Thanks
/virtual fist bump |
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