Pages: [1] 2 :: one page |
|
Author |
Thread Statistics | Show CCP posts - 1 post(s) |
Bradley Paulson
Innarian Republic
0
|
Posted - 2013.11.25 23:20:00 -
[1] - Quote
"While we appreciate your enthusiasm to try EVE, we would also appreciate if you could limit yourself to using a single trial or subscription accounts only."
so, i play since 11 days with my main account + trial, and just after the DT i ve this message ....
i re-read my tickets :
Posted: 11/11/2013 4:20:00 PM GM Ninjapirate Thanks for the reply.
Each subscribed account counts as a separate license, and you can have as many as you want. You can only have one active trial account at any given time however.
If you choose to use the buddy program to create a new account then you are absolutely free to do so. I do believe the Power of Two offer has better value however. The two offers are not compatible in any way, you will have to choose only one.
I cannot comment on when EVE will be available in French, with French support, but hopefully some time soon!!
Best regards, GM Ninjapirate CCP Customer Support | EVE Online | DUST 514
what's the fuking problem now? |
Tau Cabalander
Retirement Retreat Working Stiffs
2297
|
Posted - 2013.11.25 23:59:00 -
[2] - Quote
There is nothing new here.
If you login with a trial account, you cannot login with any other account on the same machine.
It has been this way for years. |
Xercodo
Xovoni Astronautical Manufacturing and Engineering
2969
|
Posted - 2013.11.26 00:48:00 -
[3] - Quote
Bradley Paulson wrote:
Each subscribed account counts as a separate license, and you can have as many as you want. You can only have one active trial account at any given time however.?
That underlined part applies only to paid accounts.
And this is not new. The Drake is a Lie |
SurrenderMonkey
Space Llama Industries
241
|
Posted - 2013.11.26 01:00:00 -
[4] - Quote
Bradley Paulson wrote:
what's the fuking problem now?
Any honest answer to that would be deleted by the ISD jackboots. :( |
Nolen Cadmar
Nexus Ore Technologies and Excavations Surely You're Joking
46
|
Posted - 2013.11.26 04:40:00 -
[5] - Quote
Tau Cabalander wrote:There is nothing new here.
If you login with a trial account, you cannot login with any other account on the same machine.
It has been this way for years.
This. This rule has applied for at LEAST 2 yrs since I tried it back then. Nolen's Spreadsheet Guru Services: Need a spreadsheet created, maintained, updated or repaired? Learn more about my services at:-á https://forums.eveonline.com/default.aspx?g=posts&m=3865379 |
Mamucha
Rookie Empire Citizens Rookie Empire
1
|
Posted - 2013.11.26 07:38:00 -
[6] - Quote
This rule has been in place since at least end of 2008. Nothing new here really. This is one of many ways CCP encourages you tu upgrade to full account and fight botting/RMT. We were recruiting. |
Bradley Paulson
0
|
Posted - 2013.11.26 08:41:00 -
[7] - Quote
Ok, so why CCP descativated my suscribed account (bradley , i can log with him now) and my trial account is free to use!
|
J'Poll
CDG Playgrounds
2529
|
Posted - 2013.11.26 08:54:00 -
[8] - Quote
Bradley Paulson wrote:Ok, so why CCP descativated my suscribed account (bradley , i can log with him now) and my trial account is free to use!
Cant you log in at all with the paid account. Or just not when you have the trial account running?
Also, are you sure you game time didnt run out. Want to have some chat in game? Need help to get into the game as a new player? Just join my channel: Crazy Dutch Guy |
Xercodo
Xovoni Astronautical Manufacturing and Engineering
2974
|
Posted - 2013.11.26 09:09:00 -
[9] - Quote
Nothing was deactivated.
Trial accounts cannot be used with ANY other accounts, even if they are subscribed.
And this is nothing new. The Drake is a Lie |
Bradley Paulson
0
|
Posted - 2013.11.26 10:30:00 -
[10] - Quote
I am sure !!!
i cant log with paid account avaible to >> 5 decmeber 2013 BUT i can play with my trial account, and i dont play and running both account in the same time!
That mean i can only login with my trial, when i log out, i cant log in with my main account! if It mean i must upgrade my trial for playing with main, its called "forced sell" !!!!!
and ccp lose 2 capsulers . |
|
Himnos Altar
An Errant Venture
339
|
Posted - 2013.11.26 11:03:00 -
[11] - Quote
No big loss.
Like it has been said before, you can't have the trial and the paid accounts running simaltaneously.
Also, edit your first post. CCP gets pissy when GM stuff is posted anywhere. |
Bradley Paulson
0
|
Posted - 2013.11.26 11:30:00 -
[12] - Quote
hum, i ve ask support before create an second account with trial ,and he dont tell me about this 'subtil' d+¬tail. Support fail. And i ve send a ticket yesterday ... no answers... I ve post my question on forum => really nice and constructive answers. Thats all.
now i want play with my main :
- i wait the end of the trial and i lose time play or - i upgrade my trial but tva is needed = i pay 19.95 for 1 month or - i take the buddy offert 3 month for 29.99 , tva include......
so , ccp just need to close access to my trial account AND NOT close access to my paid account. Its totally unfair ! |
Himnos Altar
An Errant Venture
339
|
Posted - 2013.11.26 11:44:00 -
[13] - Quote
Bradley Paulson wrote:hum, i ve ask support before create an second account with trial ,and he dont tell me about this 'subtil' d+¬tail. Support fail. And i ve send a ticket yesterday ... no answers... I ve post my question on forum => really nice and constructive answers. Thats all.
now i want play with my main :
- i wait the end of the trial and i lose time play or - i upgrade my trial but tva is needed = i pay 19.95 for 1 month or - i take the buddy offert 3 month for 29.99 , tva include......
so , ccp just need to close access to my trial account AND NOT close access to my paid account. Its totally unfair !
So.......don't unsubscribe from EVE, and get a second (paid) account. Trade all your stuff from your trial to your main with a Contract(s). |
Bradley Paulson
0
|
Posted - 2013.11.26 11:46:00 -
[14] - Quote
u cant contract on trial account ...and i cant log with my main ONLY with my trial now !!! nice trap. |
Dangirdas Bachir
The Scope Gallente Federation
612
|
Posted - 2013.11.26 12:35:00 -
[15] - Quote
u w0t m8 EVE EVE STARGALACTIC CITY B I T C H |
Nolen Cadmar
Nexus Ore Technologies and Excavations Surely You're Joking
46
|
Posted - 2013.11.26 12:47:00 -
[16] - Quote
There is something here that you are not explaining correctly. If your main account still has game time and you log off your trial, you are able to log into your main. If you're having issues, file a support ticket and WAIT for them to get to it. They have a lot of support tickets open, it may take longer than an hour.
There is no "forced sell" scheme that you're talking about. YOU just do not understand what we're trying to tell you. Nolen's Spreadsheet Guru Services: Need a spreadsheet created, maintained, updated or repaired? Learn more about my services at:-á https://forums.eveonline.com/default.aspx?g=posts&m=3865379 |
Bradley Paulson
0
|
Posted - 2013.11.26 12:57:00 -
[17] - Quote
Nolen Cadmar wrote:There is something here that you are not explaining correctly. If your main account still has game time and you log off your trial, you are able to log into your main. If you're having issues, file a support ticket and WAIT for them to get to it. They have a lot of support tickets open, it may take longer than an hour.
There is no "forced sell" scheme that you're talking about. YOU just do not understand what we're trying to tell you.
thats it : my main account still has gate time. BUT when i log off my trial for log in my main ITS IMPOSSIBLE! I can only play with trial account.
ps: sorry for my bad language, english is not my native.
|
Nolen Cadmar
Nexus Ore Technologies and Excavations Surely You're Joking
47
|
Posted - 2013.11.26 13:52:00 -
[18] - Quote
I understand what you're saying. If the trial is offline, and main CANNOT log in, you have some other issue. file a support ticket and they'll help you figure it out b/c they can see your account data. Nolen's Spreadsheet Guru Services: Need a spreadsheet created, maintained, updated or repaired? Learn more about my services at:-á https://forums.eveonline.com/default.aspx?g=posts&m=3865379 |
Bradley Paulson
0
|
Posted - 2013.11.26 14:06:00 -
[19] - Quote
Nolen Cadmar wrote:I understand what you're saying. If the trial is offline, and main CANNOT log in, you have some other issue. file a support ticket and they'll help you figure it out b/c they can see your account data.
thats it !!!
But what do you mean about " file a support ticket"? just send a ticket or send a log file in my send ticket? |
J'Poll
CDG Playgrounds
2530
|
Posted - 2013.11.26 14:09:00 -
[20] - Quote
Did you actually switch users on the launcher. Did you log out with 100% certainty.
As I did exactly the same yesterday and I had no problem switching between the trial and my paid account. Want to have some chat in game? Need help to get into the game as a new player? Just join my channel: Crazy Dutch Guy |
|
Bradley Paulson
0
|
Posted - 2013.11.26 14:12:00 -
[21] - Quote
J'Poll wrote:Did you actually switch users on the launcher. Did you log out with 100% certainty.
As I did exactly the same yesterday and I had no problem switching between the trial and my paid account.
yes i switch on launcher and i verify to be logged out on launcher AND internet (forum, acount management etc) before relog with my main. I ve clear all cache, launch repair.exe etc, i ve the same message and i cant log in on my main when my trial is logged off...
|
|
ISD LackOfFaith
ISD Community Communications Liaisons
684
|
Posted - 2013.11.26 15:02:00 -
[22] - Quote
Locked for clean-up. ISD LackOfFaith Lieutenant Community Communication Liaisons (CCLs) Interstellar Services Department @ISD_LackOfFaith on Twitter |
|
Bradley Paulson
0
|
Posted - 2013.11.26 16:20:00 -
[23] - Quote
support ticket is sending since less than 24 hours and i cant log in for complete me skill queue. It mean ,in few hour , i pay for nothing ... but its an other problem ... |
Thomas Builder
Center for Advanced Studies Gallente Federation
153
|
Posted - 2013.11.26 17:03:00 -
[24] - Quote
If there really is a problem on their side, they should credit you the days you lost.
It's a strange bug, but possible that somehow the log-out didn't register. |
Bradley Paulson
0
|
Posted - 2013.11.26 17:07:00 -
[25] - Quote
Thomas Builder wrote:If there really is a problem on their side, they should credit you the days you lost.
It's a strange bug, but possible that somehow the log-out didn't register.
it an other problem lol , the real problem is on title thread . |
J'Poll
CDG Playgrounds
2530
|
Posted - 2013.11.26 17:30:00 -
[26] - Quote
Bradley Paulson wrote:J'Poll wrote:Did you actually switch users on the launcher. Did you log out with 100% certainty.
As I did exactly the same yesterday and I had no problem switching between the trial and my paid account. yes i switch on launcher and i verify to be logged out on launcher AND internet (forum, acount management etc) before relog with my main. I ve clear all cache, launch repair.exe etc, i ve the same message and i cant log in on my main when my trial is logged off...
I suggest filing a petition to CCP explaining what happened and how it's affecting you.
If first level GM can't fix it / find the problem...escalate the issue to the senior GMs. Want to have some chat in game? Need help to get into the game as a new player? Just join my channel: Crazy Dutch Guy |
Bradley Paulson
0
|
Posted - 2013.11.26 21:46:00 -
[27] - Quote
its working now, i think its reworking since after the DT , because i ve change the email adress on my trial (same email adress on trial account and main account). Perhaps its the cause of this interference and server need to restart for taking this change. I just keep on eye on this problem for next days. |
J'Poll
CDG Playgrounds
2532
|
Posted - 2013.11.26 22:10:00 -
[28] - Quote
Bradley Paulson wrote:its working now, i think its reworking since after the DT , because i ve change the email adress on my trial (same email adress on trial account and main account). Perhaps its the cause of this interference and server need to restart for taking this change. I just keep on eye on this problem for next days.
I still find it weird.
As I have used the same system like you did in the past multiple time (all my 8 accounts started as trials and after that had some more trials running to test some minor things).
All of them use the exact same email address.
So I guess, it's just a bug that you encountered, I would still make CCP aware of what happened. Want to have some chat in game? Need help to get into the game as a new player? Just join my channel: Crazy Dutch Guy |
Bradley Paulson
0
|
Posted - 2013.11.26 22:18:00 -
[29] - Quote
very strange, but i ma waiting for the answer of the ticket i ve send yesterday. Thanks for ur response. |
Bradley Paulson
0
|
Posted - 2013.11.26 22:29:00 -
[30] - Quote
J'Poll wrote:Bradley Paulson wrote:its working now, i think its reworking since after the DT , because i ve change the email adress on my trial (same email adress on trial account and main account). Perhaps its the cause of this interference and server need to restart for taking this change. I just keep on eye on this problem for next days. I still find it weird. As I have used the same system like you did in the past multiple time (all my 8 accounts started as trials and after that had some more trials running to test some minor things). All of them use the exact same email address. So I guess, it's just a bug that you encountered, I would still make CCP aware of what happened.
8 account? omfg you are very rich!
|
|
|
|
|
Pages: [1] 2 :: one page |
First page | Previous page | Next page | Last page |