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Author |
Thread Statistics | Show CCP posts - 0 post(s) |
dom Motsu
State War Academy Caldari State
0
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Posted - 2014.01.08 19:43:00 -
[1] - Quote
Where do you go to get some help with not being able to log into game?
I have sent a support tickets a few days ago, still no answer from cpp.
i have 5 paying accts and canot log into any of them on this computer |
Unsuccessful At Everything
The Troll Bridge
8978
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Posted - 2014.01.08 19:46:00 -
[2] - Quote
Have you searched the forums for similar situations and seen what remedies there are available?
I can tell you, posting in General Discussion wont help you..in fact, quite the opposite. Since the cessation of their usefulness is imminent, may I appropriate your belongings? |
Xurr
Angelic Insurrection Corp
61
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Posted - 2014.01.08 19:47:00 -
[3] - Quote
I can only hope for your sake your petition was more detailed than this post.
You have a small chance of getting help here if you post what step you run into an issue at.
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Jill Chastot
Oath of the Forsaken Ragnarok.
129
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Posted - 2014.01.08 19:48:00 -
[4] - Quote
General Discussion is a well know synonym for want to be trolled.
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dom Motsu
State War Academy Caldari State
0
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Posted - 2014.01.08 19:52:00 -
[5] - Quote
what i am posting here is not a solution, but wether or not there is a place to post these problems? Like an eve monitored technical support forum.
As for the details:
when i use cpp launch it opens and then freezes, and becomes unresponsive.
New comp less thn a week old, running windows 8 have played on this comoputer since i have gotten it i use cpp launcher to get into game , not bought through steam i have deleted cache, as someone suggested in one of the hundreds of posts i have read i have used repair tool i have went into files and luanched the launcher directly. i have restarted computer
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KIller Wabbit
The Scope Gallente Federation
528
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Posted - 2014.01.08 19:52:00 -
[6] - Quote
See if you can ping the server. If not - talk to your ISP. Good luck with that.
Check your account email for ban notice
CCP service is usually backlogged due mass vacations several times a year. According to which bin you were tossed into it might be a few weeks. Welcome to EVE.
CCP Punkturis-á "I want to get in on the goodposter circle jerk!"
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Tuttomenui II
Aliastra Gallente Federation
181
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Posted - 2014.01.08 19:57:00 -
[7] - Quote
dom Motsu wrote:Where do you go to get some help with not being able to log into game?
I have sent a support tickets a few days ago, still no answer from cpp.
i have 5 paying accts and canot log into any of them on this computer
Go to account management and try to reset your passwords.
At least you know how to file a petition.
Use the computer you can access them from. |
Xurr
Angelic Insurrection Corp
61
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Posted - 2014.01.08 19:57:00 -
[8] - Quote
Have you tried running CCP\EVE\bin exefile.exe to bypass the launcher all together? |
dom Motsu
State War Academy Caldari State
0
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Posted - 2014.01.08 20:02:00 -
[9] - Quote
Tuttomenui II wrote:dom Motsu wrote:Where do you go to get some help with not being able to log into game?
I have sent a support tickets a few days ago, still no answer from cpp.
i have 5 paying accts and canot log into any of them on this computer Go to account management and try to reset your passwords. At least you know how to file a petition. Use the computer you can access them from.
when i launch, launcher, it freezes before i get to type in a password. |
dom Motsu
State War Academy Caldari State
0
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Posted - 2014.01.08 20:08:00 -
[10] - Quote
Xurr wrote:Have you tried running CCP\EVE\bin exefile.exe to bypass the launcher all together?
ok this did get me into the game, so what does this tell me exactly, and how would i install a fix? |
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Kawaiian Breeze
State War Academy Caldari State
6
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Posted - 2014.01.08 20:10:00 -
[11] - Quote
dom Motsu wrote:Xurr wrote:Have you tried running CCP\EVE\bin exefile.exe to bypass the launcher all together? ok this did get me into the game, so what does this tell me exactly, and how would i install a fix?
This tells you what we all found out months ago- the launcher is crap and you shouldnt use it
Bin/.exe all the way |
Carmen Electra
The Scope Gallente Federation
206
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Posted - 2014.01.08 20:14:00 -
[12] - Quote
Unsuccessful At Everything wrote:I can tell you, posting in General Discussion wont help you..in fact, quite the opposite.
I don't agree with much of anything you say, but this deserves a +1
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Xurr
Angelic Insurrection Corp
61
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Posted - 2014.01.08 20:19:00 -
[13] - Quote
dom Motsu wrote:Xurr wrote:Have you tried running CCP\EVE\bin exefile.exe to bypass the launcher all together? ok this did get me into the game, so what does this tell me exactly, and how would i install a fix?
I haven't a clue, I'm sorry. I'm glad it worked for you.
Many people have issues with the launcher. Maybe CCP will respond to you in a helpful manner. Beyond that I can't say. |
dom Motsu
State War Academy Caldari State
0
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Posted - 2014.01.08 20:22:00 -
[14] - Quote
well ty all for the help |
Warrix Wolf
MadWolf Corporation
0
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Posted - 2014.01.08 20:26:00 -
[15] - Quote
Seems i'm in same boat.
As best I can tell its Steam.
If I close out steam I can log into my non-Steam account. With Steam active launcher just locks up.
And you can't access a steam account from the bin exefile.exe or at least i have not been able to in the past. |
Jill Chastot
Oath of the Forsaken Ragnarok.
131
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Posted - 2014.01.08 20:50:00 -
[16] - Quote
dom Motsu wrote:what i am posting here is not a solution, but wether or not there is a place to post these problems? Like an eve monitored technical support forum.
As for the details:
when i use cpp launch it opens and then freezes, and becomes unresponsive.
New comp less thn a week old, running windows 8 have played on this comoputer since i have gotten it i use cpp launcher to get into game , not bought through steam i have deleted cache, as someone suggested in one of the hundreds of posts i have read i have used repair tool i have went into files and luanched the launcher directly. i have restarted computer
If only there was a forum for technical problems |
KIller Wabbit
The Scope Gallente Federation
529
|
Posted - 2014.01.08 22:19:00 -
[17] - Quote
Jill Chastot wrote:dom Motsu wrote:what i am posting here is not a solution, but wether or not there is a place to post these problems? Like an eve monitored technical support forum.
As for the details:
when i use cpp launch it opens and then freezes, and becomes unresponsive.
New comp less thn a week old, running windows 8 have played on this comoputer since i have gotten it i use cpp launcher to get into game , not bought through steam i have deleted cache, as someone suggested in one of the hundreds of posts i have read i have used repair tool i have went into files and luanched the launcher directly. i have restarted computer
If only there was a forum for technical problems
If only it was useful. And - when the launcher goes boink (as frequently it has) then GD gets critical information to less experienced (aka new) users faster. CCP didn't sticky a launcher support thread in GD for weeks just for funz. CCP Punkturis-á "I want to get in on the goodposter circle jerk!"
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dom Motsu
State War Academy Caldari State
0
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Posted - 2014.01.08 22:41:00 -
[18] - Quote
Jill Chastot wrote:dom Motsu wrote:what i am posting here is not a solution, but wether or not there is a place to post these problems? Like an eve monitored technical support forum.
As for the details:
when i use cpp launch it opens and then freezes, and becomes unresponsive.
New comp less thn a week old, running windows 8 have played on this comoputer since i have gotten it i use cpp launcher to get into game , not bought through steam i have deleted cache, as someone suggested in one of the hundreds of posts i have read i have used repair tool i have went into files and luanched the launcher directly. i have restarted computer
If only there was a forum for technical problems
and this was my first question I asked:)
I thought with tghe name of it , it was for ingame play, should have opened it |
Silvetica Dian
Manson Family Advent of Fate
550
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Posted - 2014.01.09 03:19:00 -
[19] - Quote
Carmen Electra wrote:Unsuccessful At Everything wrote:I can tell you, posting in General Discussion wont help you..in fact, quite the opposite. I don't agree with much of anything you say, but this deserves a +1 but as you failed to apply the +1 i did it for you. kids today. able to apply effort at shiptoasting but not willing to follow through and thank people properly. i blame the parents. here is a list of all the fiat currencies that didn't end up at zero value.....and here is a list of the places where a currency pegged to a real commodity has successfully co-existed with compound interest....-á Here is a physics professor explaining why sustainable growth isn't a thing http://www.youtube.com/watch?v=F-QA2rkpBSY |
John Holt
Caldari Provisions Caldari State
25
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Posted - 2014.01.09 07:41:00 -
[20] - Quote
dom Motsu wrote:what i am posting here is not a solution, but wether or not there is a place to post these problems? Like an eve monitored technical support forum.
As for the details:
when i use cpp launch it opens and then freezes, and becomes unresponsive.
New comp less thn a week old, running windows 8 have played on this comoputer since i have gotten it i use cpp launcher to get into game , not bought through steam i have deleted cache, as someone suggested in one of the hundreds of posts i have read i have used repair tool i have went into files and luanched the launcher directly. i have restarted computer
Upgrade to 8.1. It's free and it works. Done my time in null sec, now I'm just a Privateer wandering around High and Low Sec.
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James Amril-Kesh
4S Corporation Goonswarm Federation
8230
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Posted - 2014.01.09 07:45:00 -
[21] - Quote
John Holt wrote:dom Motsu wrote:what i am posting here is not a solution, but wether or not there is a place to post these problems? Like an eve monitored technical support forum.
As for the details:
when i use cpp launch it opens and then freezes, and becomes unresponsive.
New comp less thn a week old, running windows 8 have played on this comoputer since i have gotten it i use cpp launcher to get into game , not bought through steam i have deleted cache, as someone suggested in one of the hundreds of posts i have read i have used repair tool i have went into files and luanched the launcher directly. i have restarted computer
Upgrade to 8.1. It's free and it works. No. Downgrade to 7. It also works and it isn't ********. My EVE Videos |
Mara Pahrdi
The Order of Anoyia
624
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Posted - 2014.01.09 08:27:00 -
[22] - Quote
dom Motsu wrote:Xurr wrote:Have you tried running CCP\EVE\bin exefile.exe to bypass the launcher all together? ok this did get me into the game, so what does this tell me exactly, and how would i install a fix? Add the launcher logs to your petition, so they have something to work on. Wait for a fix to the launcher and hope, that they do not mess up the patch process.
Make sure to download a fresh client every now and then, to have an alternative just in case.
When I had launcher problems back in september last year, it took them about 4 weeks to fix them. Repair tool was also affected at the time.
Remove insurance. |
KIller Wabbit
The Scope Gallente Federation
530
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Posted - 2014.01.09 21:58:00 -
[23] - Quote
If you are just running the client directly you still get notified that you need to update the client when a patch falls out of the sky. So no need to worry about missing an update.
CCP Punkturis-á "I want to get in on the goodposter circle jerk!"
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