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Thread Statistics | Show CCP posts - 1 post(s) |
Krash Mallis
Pator Tech School Minmatar Republic
0
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Posted - 2014.03.07 14:37:00 -
[1] - Quote
I just started playing and have really liked the game so far. However, for over a day I haven't been able to log in due to patch issues. Other people have posted about this on the forums, with no response. There's been no reply to my customer support ticket. From poking about, it seems like this is a pretty persistent issue. I don't want to commit time/money if I'm going to be constantly fighting with the patch process. Is there any reason to believe this is going to get better or should I uninstall right now? |
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ISD LackOfFaith
ISD Community Communications Liaisons
1276
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Posted - 2014.03.07 14:51:00 -
[2] - Quote
After years of no trouble with patching I have been having issues with throttled and slow patch downloads just in the past several days. I ended up being locked out of the game for a few days as I repeatedly tried to patch without success. I did finally succeed, though.
My suspicion is that it has to do with the on and off DDoS pressure on CCP's servers (download speed below 1 KB/s is completely bananas). In my opinion you should give it a chance, but you should probably also get a second opinion from someone who does not work for the CCP Community Team.
Welcome and good luck!
Edit: The slow support ticket response time is likely because of the huge influx of tickets about the recent server difficulties. Your ticket will be addressed, but it may take a bit of patience until it does. ISD LackOfFaith Lieutenant Community Communication Liaisons (CCLs) Interstellar Services Department I do not respond to Eve Mail or anything other than the forums. |
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Noxisia Arkana
Deadspace Knights
223
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Posted - 2014.03.07 16:57:00 -
[3] - Quote
It isn't common, I've had issues in the last two weeks.
If it's ruining your game experience, you could just open a trial up on a different email account in a couple of months. See if you like it then. |
J'Poll
CDG Playgrounds Affirmative.
3781
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Posted - 2014.03.07 17:26:00 -
[4] - Quote
Its a temporary thing (I hope). Basically only recent patches were a bit harder to get done though with me personally I had never got that issue but I know some friends did.
It still beats the old system of whole expansion in 1 pack which took a day of downtime to add. Then half a day to update the client and after all of that 2 weeks of extended downtimes and emergency shutdowns to patch the bugs etc.
CCP has improved their patching system majorly.
What I personally find funny is that if a patch takes 10 min longer to work, people complain. But when CCP does their daily downtime in less then 10 min instead of the 30 min assigned for it, you dont hear a single person.
If you calculate the extra gametime you get from all the shorter downtimes each day, they actually let you play more then you should. (365 x 15 min on avg = 57 days of extra time the server is up while it can technically be down) Personal channel: Crazy Dutch Guy
Ever wanted to PvP but can't find people to fly with. Look no further and this chat: Redemption Road |
Sanies Moliko
The Red Shirts
0
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Posted - 2014.03.07 20:03:00 -
[5] - Quote
I have heard there has been an increase in DOS attacks recently. Perhaps this is the reason for poor patching. I as well have had issues patching, sometimes taking over an hour to do a pathc less than 20meg. Yet other sites/games run just fine. so I don't think its on my end. Hopefully they clear up the DOS issue and patching improves.
FYI I have noticed that if I patch in the morning (US CENTRAL 8am) there is far less issues. EVE, You will never find a more wretched hive of scum and villainy. We must be cautious. |
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