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Luc Killian
Federal Navy Academy Gallente Federation
0
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Posted - 2014.04.03 10:47:00 -
[1] - Quote
Hi, hope somebody can help.
Currently going about half through my trial - day 8 of 14. Liking the game so far and was looking to upgrade to a full account.
Now, the problem is when I log on to EVE and click Upgrade Trial I get a page saying "Your special offers - Claim yours today!", but below there's only a blank space. Could swear the showed the same offer as the main EVE page: 9.99Gé¼ for 30 days game time + 1 ship (quick 2 mil ) + 1 booster?
If go to Game Time > Upgrade Trial Account price is ~20Gé¼ (14.95 Gé¼ for 30 days + 5 Gé¼ activation) - that's twice the cost, no ship and no booster Has the upgrade price doubled overnight or is there a problem with the Special Offers page?
Thanks |
J'Poll
CDG Playgrounds Affirmative.
3919
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Posted - 2014.04.03 11:06:00 -
[2] - Quote
It COULD be that the special offer isnt active anymore.
What you could do is go to the account management page andnsee if it is listed on there among the options. Personal channel: Crazy Dutch Guy
Ever wanted to PvP but can't find people to fly with. Look no further and this chat: Redemption Road |
Gabriel Z
Brave Newbies Inc. Brave Collective
9
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Posted - 2014.04.03 14:16:00 -
[3] - Quote
don't forget to petition as well. this same thing happened to me when i first started playing. they honored the deal even though it had just expired. |
Luc Killian
Federal Navy Academy Gallente Federation
0
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Posted - 2014.04.03 14:55:00 -
[4] - Quote
Thanks for the replies
@J'Poll Yep, I'm clicking the "Upgrade Trial" picture from within the account management screen and that's when I get a page with a large banner saying "Your Special Offers" (but no actual offers). No other link that I could find to upgrade except going into the purchase Game Time page (which just shows the 15 + 5 Gé¼ option ).
Yeah - guess it could be that the promo ended and it's now only for totally new accounts.
Bit strange though that if I wanted to start from scratch now, I'd get the 30 days + ship + booster for 10 Gé¼ - but to upgrade a trial account would have to pay 20 Gé¼ (and get no "extras")?
@Gabriel Z Good idea will try that. |
Harbonah
Rubicon Spears
57
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Posted - 2014.04.03 20:01:00 -
[5] - Quote
As far as I know the 9.99 offer doesn't apply to trial accounts. The 9.99 offer applies only to accounts created immediately straight off the website. The $14.95 offer is the subscription offer for a trial account once the time runs out. Two separate systems. |
Luc Killian
Federal Navy Academy Gallente Federation
0
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Posted - 2014.04.07 09:26:00 -
[6] - Quote
All is well when it ends well: contacted CCP support (TY Gabriel Z) and they fixed the link |
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