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Author |
Thread Statistics | Show CCP posts - 4 post(s) |
Bloem Khardula
Royal Amarr Institute Amarr Empire
0
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Posted - 2014.06.05 21:43:00 -
[1] - Quote
Since Kronos i'm having problems with ISIS. Everytime I open ISIS the game /windows 7 crashes completely within 30 seconds.
Haven't had time to play alot since patch, so 'm not sure if i'd experience other crashes too but ISIS seems to be the problem. |
Rockstede
Aliastra Gallente Federation
1
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Posted - 2014.06.06 14:16:00 -
[2] - Quote
I find myself also experiencing this problem. Opening ISIS results in an immediate lockup of the computer which can only be solved by hard rebooting the machine.
Going to update my drivers now and try again. |
Meiyang Lee
Game Instrument Applications
56
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Posted - 2014.06.08 06:01:00 -
[3] - Quote
Similar issues here, opening ISIS crashes EVE, instantly. Not the rest of the PC, I can get to the Task Manager and kill the EVE executable, and then the system is fine, but something in the client is going wrong when it's accessing ISIS. |
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GM Arcade
Game Masters C C P Alliance
132
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Posted - 2014.06.08 10:48:00 -
[4] - Quote
Hey guys can you let us know what operating system and graphics card you are using. Thanks. Senior GM Arcade | Customer Support
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CCP Habakuk
C C P C C P Alliance
935
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Posted - 2014.06.08 15:42:00 -
[5] - Quote
I have seen bug reports about graphics driver crashes, when opening the ISIS, mostly with slightly older AMD drivers.
Could you please update your drivers and report back, if this changed anything? CCP Habakuk | EVE Quality Assurance | Team Gridlock-á Bug reporting | Mass Testing |
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Rockstede
30plus Greater Western Co-Prosperity Sphere
1
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Posted - 2014.06.09 10:08:00 -
[6] - Quote
Operating System is Windows 7 Ultimate with a Radeon HD 5850 graphics card.
Unfortunately an update to the video drivers hasn't solved the issue, I suffer a complete system crash and am required to hard reset the machine whenever I attempt to use ISIS.
The version of the driver I upgraded to was the catalyst driver released 14th April 2014. |
Marcus Duvolle
University of Caille Gallente Federation
0
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Posted - 2014.06.09 19:34:00 -
[7] - Quote
My pc also crashes a lot when opening Isis. ATI Radeon HD 5800 Series Win 7
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GM Arcade
Game Masters C C P Alliance
139
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Posted - 2014.06.10 09:48:00 -
[8] - Quote
Looking at the information supplied via tickets it seems that the 5800 Radeon series is a fairly common factor. Also from teh various DxDiag reports submitted the drivers used by the affected players are fairly old (2013).
If you experience these crashes/freezes and have a 5800 series card then please update your drivers and hopefully that will help. Senior GM Arcade | Customer Support
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Rockstede
30plus Greater Western Co-Prosperity Sphere
1
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Posted - 2014.06.10 11:45:00 -
[9] - Quote
I've updated to the latest drivers available from Radeon and it hasn't helped as of now. |
Wei Xhi
Angry Rockbiters M1NER CONFL1CT
0
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Posted - 2014.06.10 17:45:00 -
[10] - Quote
Same here, crashes after opening ISIS. I have tried 2 different graphics cards as well. ATi Radeon 5870 and 5850. Newest Catalyst 14.4 drivers installed. I even took out all my RAM and only have 1x 2GB Module installed for testing purposes out of the 8GB normally installed.
Radeon 5850
5870 dxdiag to follow after I swop it back in. |
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Mics Naskingar
Rush and Glory
0
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Posted - 2014.06.10 18:31:00 -
[11] - Quote
I got crash in ISIS with 5850, and also similar crashes in missions. Changing graphics card to 4670, going down to legacy-13.9 drivers "solved" the issue. |
Meiyang Lee
Game Instrument Applications
56
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Posted - 2014.06.14 15:58:00 -
[12] - Quote
GM Arcade wrote:Hey guys can you let us know what operating system and graphics card you are using. Thanks.
Windows 7, AMD 5870, running Catalyst 13.4
That's a pretty old driver I notice, I'll update it and try again.
What did you change btw? As it worked just fine and dandy prior to Kronos, and even worked fine with the SiSi builds. |
Meiyang Lee
Game Instrument Applications
56
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Posted - 2014.06.14 17:04:00 -
[13] - Quote
Good, upgraded the drivers to Catalyst 14.4 and I'm happy to report that ISIS works again as it should.
Not sure what's different in my system from some of the others where the driver update didn't fix the issue, but I'm glad to have it resolved. |
Logan Vancrow
A fistfull of dollars
0
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Posted - 2014.06.14 22:45:00 -
[14] - Quote
I have the same problem running on HD5850 with the latest 14.4 drivers. However, ISIS is not the only thing that locks my computer but idling in hangar or in space also triggers it. Any other game runs fine for several hours straight. |
Meiyang Lee
Game Instrument Applications
56
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Posted - 2014.06.15 06:45:00 -
[15] - Quote
Logan Vancrow wrote:I have the same problem running on HD5850 with the latest 14.4 drivers. However, ISIS is not the only thing that locks my computer but idling in hangar or in space also triggers it. Any other game runs fine for several hours straight.
Are you running at "Interval Immediate" or "Interval 1" in the settings? Because if it's on immediate, you could simply be overheating due to the runaway framerate in a low GPU load situation. |
Logan Vancrow
A fistfull of dollars
0
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Posted - 2014.06.15 14:23:00 -
[16] - Quote
Meiyang Lee wrote:Are you running at "Interval Immediate" or "Interval 1" in the settings? Because if it's on immediate, you could simply be overheating due to the runaway framerate in a low GPU load situation.
EVE love's running 300+ FPS if it's not doing much, and that tends to try and set your GPU on fire just a little.
Interesting, I will try that out. |
Meiyang Lee
Game Instrument Applications
56
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Posted - 2014.06.15 15:04:00 -
[17] - Quote
Logan Vancrow wrote:Meiyang Lee wrote:Are you running at "Interval Immediate" or "Interval 1" in the settings? Because if it's on immediate, you could simply be overheating due to the runaway framerate in a low GPU load situation.
EVE love's running 300+ FPS if it's not doing much, and that tends to try and set your GPU on fire just a little. Interesting, I will try that out. Edit; Seems like I have always been running with Interval One.
I think CCP made it default to Interval One a good while ago, but plenty of people prefer to run it on Immediate.
But that's not it then, really odd though.
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Logan Vancrow
Polisbil Society
0
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Posted - 2014.06.16 15:00:00 -
[18] - Quote
I seem to have narrowed it down and it is indeed caused by ISIS. The lock-up can happen at random, from the very second you open ISIS up to a minute or two. Closing ISIS during the time you don't get a lock-up will end up locking your system anyway, its just a matter of time. |
Vexil Zerro
Republic Military School Minmatar Republic
0
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Posted - 2014.06.19 08:46:00 -
[19] - Quote
Also having this issue with ISIS since Kronos, as soon as I click it I get "Display Driver has crashed, but has recovered" and my game freezes up. Running a Radeon HD series 5830, with windows 7 ultimate 64bit. I tried updating to most recent drivers and then when I clicked ISIS it decided to reboot my computer instead. |
Rockstede
30plus Greater Western Co-Prosperity Sphere
1
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Posted - 2014.06.22 15:30:00 -
[20] - Quote
So far I've done all of the above and nothing is working, it's bad enough that I've had to remove ISIS from the hotbar until it's fixed. It doesn't really affect me in any enormous way, ISIS is cool but it's by no means game breaking that I can't use it. Just a bit frustrating at times when you click it by accident and it crashes your entire PC. |
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Zannnder
Alpha Polaris Group Unlimited Mineral Excavations and Combat Innovations
0
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Posted - 2014.06.24 04:41:00 -
[21] - Quote
5830 running Cat.14.4 on win7
I have the same problem but what is weird is that it only happens on my main character. When i use a brand new character it works just fine o.O ???? |
Evergreen Max
The Scope Gallente Federation
0
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Posted - 2014.06.24 13:21:00 -
[22] - Quote
Got the same problem over here, also AMD HD 5850 |
Elias Topali
Unknown Dimension Alpha Volley Union
0
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Posted - 2014.06.26 20:17:00 -
[23] - Quote
I am experiencing a complete freeze upon opening ISIS since today. This has not happened before (and I used ISIS quite recently and regularly), so I guess it is some minor update that recently got released? I have an AMD HD 5830 |
Posadas
Tantrum Runners
0
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Posted - 2014.06.27 22:31:00 -
[24] - Quote
Same problem here, 5850 crashes every time I use ISIS. Latest drivers, no problem on any other games.
Bit pissed off because I initially thought I overheating and I went and paid for a new heatsink to be installed, costing me extra.
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GM Bigglesworth
Game Masters C C P Alliance
5
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Posted - 2014.06.30 14:06:00 -
[25] - Quote
We are receiving reports that selecting the DirectX 9 mode in the launcher settings can help as a workaround.
Posadas, could you (and everyone else affected) please try this setting and let us know if this resolves the issue? You can find the option by clicking on the gear icon in the upper right corner of the launcher window and selecting the DirectX tab. |
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Bloem Khardula
Royal Amarr Institute Amarr Empire
0
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Posted - 2014.07.01 08:09:00 -
[26] - Quote
I tried to avoid ISIS completely, so i forgot i actually made a topic about it Problem is that outside ISIS i still experience crashes. It's like 1 every few hours, so its very annoying but not unplayable. Can't reproduce it like i can with ISIS.
I'm also using a windows 7 and (dual linked) radeon 5850 combo. Using drivers 14.4
Will try the directx9 settings in the upcomming days and report back. |
Bloem Khardula
Royal Amarr Institute Amarr Empire
0
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Posted - 2014.07.01 08:47:00 -
[27] - Quote
Did some testing with DX9 setting. Used ISIS for few minutes, went afk for 30min, came back and used for another couple of minutes. No crash so far. Looks promising, but needs some more testing for sure. |
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