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Yashha
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Posted - 2006.08.03 07:42:00 -
[1]
I uninstalled Eve via the control panel and it deleted not only the program but the contents of a whole directory 2 levels up from the folder the install file was downloaded to!! This Folder was a storage folder on my HD and held not only a few gigs of programs but my work!! What the heck??!! You have no idea how much money your program just cost me!!
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Khal
Beasts of Burden Veritas Immortalis
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Posted - 2006.08.03 07:46:00 -
[2]
It was your pc, kthx,
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Sovy Kurosei
Amarr Therianthropic Technologies
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Posted - 2006.08.03 07:50:00 -
[3]
Originally by: Yashha I uninstalled Eve via the control panel and it deleted not only the program but the contents of a whole directory 2 levels up from the folder the install file was downloaded to!!
Doesn't matter where you downloaded the file, what matters is where you installed Eve. If your storage folder was a child folder in the Eve-Online directory, well, sorry about your loss but that was a Bad Idea to do that. If it wasn't then bug report it. ___________________
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Silver Night
Caldari Intergalactic Combined Technologies THE INTERSTELLAR FOUNDRY
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Posted - 2006.08.03 07:55:00 -
[4]
Wait. You uninstalled eve, and you think it removd a file 2 levels above the install file? See, heres how it works, you DL the install file, and it installs eve on your computer. The install file is different than the game file. So, when you uninstall eve, it doesn't generally remove the install file for the game, jsut the game itself. Teh install file is seperate,a nd probably in whatever your default DL file is. So, which exactly are we talking about ehre? --------------
Director. GLS Mr. State Caldari Patriot. Murderer of (his own) Frigates.
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Silver Night
Caldari Intergalactic Combined Technologies THE INTERSTELLAR FOUNDRY
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Posted - 2006.08.03 08:01:00 -
[5]
Edited by: Silver Night on 03/08/2006 08:02:10 Ha! 3.5 or so years on these forums, and this is the first double post. I win eve! --------------
Director. GLS Mr. State Caldari Patriot. Murderer of (his own) Frigates.
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Caleb Paine
Itchy Trigger Finger Brothers
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Posted - 2006.08.03 08:03:00 -
[6]
What you say is impossible, simple as that. The ONLY way it can be possible is, as stated above, you put any files in the actual EVE game folder... In which case that wouldn't have been the smartest move ever.
I worked in a computer store and the amount of people that come up with this kind of "it couldn't possibly be my own stupid fault, I don't understand computers therefore they are the devil and responsible for anything that goes wrong, even if I KNOW I did it myself (but I won't tell anyone ever)" excuses is amazing.
----------------- Death smiles at us all, all a man can do is smile back.
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Yashha
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Posted - 2006.08.03 08:04:00 -
[7]
I installed Eve to a seprate folder in root all by itself. The dir that was deleted during the uninstall was a folder (Storage)that held a folder (Game files)that held the eve install program(everything was wiped in the Storage folder including all files in all the sub folders in the Storage folder). It makes NO sence how this can happen "normaly". I did nothing else just used windows add remove function to remove the game. Are you telling me damage caused by bugs in their software is tough cookies for users??!!
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Gariuys
Evil Strangers Inc.
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Posted - 2006.08.03 08:07:00 -
[8]
Bug in their software? The chance that the EVE uninstall actually did that is below 1% well below.
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Caleb Paine
Itchy Trigger Finger Brothers
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Posted - 2006.08.03 08:09:00 -
[9]
I claim BS. NO uninstall program EVER deletes the actual install.exe, they JUST remove the installed data. You probably wanted to delete the install.exe yourself and made a booboo. Either you are to computer illiterate to actually understand that you did, or you KNOW you did it but rather point fingers elsewhere in a vague attempt not to be blamed for it.
----------------- Death smiles at us all, all a man can do is smile back.
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Yashha
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Posted - 2006.08.03 08:11:00 -
[10]
Yes i know it sounds impossible but it happened. and im not a "novice" pc user im a Network admin. The only thing that makes any sence is in the programs uninstall script called to delete all files in a specifically named folder. The parent folder in question was named Temp1. Now normally any varaitions other than "temp" should be left alone. Unless the script was written to include other variations which wold be stupid.
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Caleb Paine
Itchy Trigger Finger Brothers
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Posted - 2006.08.03 08:16:00 -
[11]
Nope, it'll specifically point to the used install folder (in most cases C:/programfiles/EVE). It will never go to any root folder and certainly not somehow find the place the install.exe was stored and joke around with that.
----------------- Death smiles at us all, all a man can do is smile back.
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ROF''''''''''''''''''''L
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Posted - 2006.08.03 08:28:00 -
[12]
i remember i had screenshots in an EVE root folder, uninstalled that copy of EVE for some reason i do not remember, and i lost those screenshots
ive never heard of the uninstaller deleting anything above that though ________________
I am the more harmless sort of alt. I only come on to post to ask questions. 99% of alts give alts a bad name. I am that 1%.
I AM THE WALRUUUUUUUSSSSSSSSSSSS.
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Yashha
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Posted - 2006.08.03 08:30:00 -
[13]
OK then anyone know if there is and where a log file for add/remove programs is? I know that thats when/how it was done because the display window showed the file paths of the files it was deleting ..thats how i knew that my stuff was getting wiped...tried to stop it but no cancel button.
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Silver Night
Caldari Intergalactic Combined Technologies THE INTERSTELLAR FOUNDRY
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Posted - 2006.08.03 08:35:00 -
[14]
The only thing that makes sense is that you're wrong. You are the only person ever to ahve this problem. The uninstaller, and I can say this with confidence haveing uninstalled and reinstalled the game many, many times, has nothing to do wiht the install exe. As far as the uninstaller is concerned, that installer could jsut as easily be your pirated copy of steel magnolias, or the 20 gb of N'SYNC, or a bunch of word docs or something. Totally Unrelated.
This is what we call a coincidence. You uninstalled Eve. Then you did something else, or someone else did something else on your computer. These events happened fairly close together. Then, being the keen network admin you are, you came here, and started blaming eve, having (for your employer) a disturbing lack of an idea about what's going on apparently.By the way, why did you use the add/remove, instead of jsut going directly to the eve uninstaller. I mean, thats what it would call, the eve uninstaller. --------------
Director. GLS Mr. State Caldari Patriot. Murderer of (his own) Frigates.
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Chribba
Otherworld Enterprises Otherworld Empire
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Posted - 2006.08.03 08:55:00 -
[15]
Damn! I did some tests, and indeed upon uninstall it did remove files it shouldn't have!
I installed the client. And added some extra files and folders in the installation folder.
Then proceeded to uninstall it via the uninstall icon on the start-menu.
I've cut out the interesting parts of the uninstall log but the full log can be viewed here - Linkage
Delete file: C:\Documents and Settings\Administrator\Start Menu\Programs\\desktop.ini Delete file: C:\Documents and Settings\Administrator\Start Menu\Programs\\Internet Explorer.lnk Delete file: C:\Documents and Settings\Administrator\Start Menu\Programs\\Outlook Express.lnk Delete file: C:\Documents and Settings\Administrator\Start Menu\Programs\\Remote Assistance.lnk
Now those shouldn't have been wiped. But indeed they where and they don't show up on the start-menu any longer.
Delete file: C:\Program Files\CCP\EVE\jkllds Delete file: C:\Program Files\CCP\EVE\temp1\ff Remove folder: C:\Program Files\CCP\EVE\temp1\
These are all fine since they are the files I created myself. The rest looks fine, altho most uninstallers would leave files that wasn't created by the installer itself, but maybe that is changed on the EVE uninstaller due to removal of all the cache files and logs.
HOWEVER! It is very critical that it removed the shortcuts from the start menu. If it can remove those shortcuts, then it may as well be able to wipe out another folder or file?
This was tested on a clean install of Windows 2003, nothing else has been installed on the machine, not even Windows patches, so there is no chance that anything else can have manipulated the installer in any way. Nor is the machine connected to internet.
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Isyel
Minmatar Masuat'aa Matari Ushra'Khan
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Posted - 2006.08.03 08:55:00 -
[16]
heh.. see the unpatched version of, what was it again, Pool of Radiance: Ruins of ~something~... think it formatted your C drive if you installed it anywhere else than default and decided to uninstall it.
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Avon
Caldari Black Nova Corp Band of Brothers
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Posted - 2006.08.03 08:56:00 -
[17]
PEBCAK
The Battleships is not and should not be a solo pwnmobile - Oveur
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Emsigma
Contraband Inc.
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Posted - 2006.08.03 08:58:00 -
[18]
Ouchy ouchy.
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Gariuys
Evil Strangers Inc.
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Posted - 2006.08.03 09:01:00 -
[19]
Originally by: Isyel heh.. see the unpatched version of, what was it again, Pool of Radiance: Ruins of ~something~... think it formatted your C drive if you installed it anywhere else than default and decided to uninstall it.
lol yeah remember that... Pool of Radiance: Ruins of Myth Drannor, horrible game as well.
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Logan Xerxes
Shinra Lotka Volterra
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Posted - 2006.08.03 09:02:00 -
[20]
I kinda laughed when I saw this post.. "uninstaller delets stuff!" O RLY?
Oh and PEBKAC
"Draw them in with the prospect of gain, take them by confusion." -Sun Tzu |
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Chribba
Otherworld Enterprises Otherworld Empire
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Posted - 2006.08.03 09:02:00 -
[21]
Edited by: Chribba on 03/08/2006 09:02:44 It looks like the uninstaller has the folder wrong for some reason.
My guess is that it is supposed to remove files in C:\Documents and Settings\Administrator\Start Menu\Programs\EVE\ but the "EVE" folder has gone missing, thus it starts to wipe "Programs" and the shortcuts and files there.
Just my theory.
EVE-Files | EVE-Search | Monitor this Thread |
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Yashha
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Posted - 2006.08.03 09:04:00 -
[22]
/sigh No need to get ****y..im not accusing any of you..my why so insulting and rude? OK let me state EXACTALLY what happened for you again. I did NOTHING else but use the remove Eve in Windows add remove programs (no you can't select a diffrent dir in there). The output window clearly listed the paths it was deleting:the eve folder and all the folders and files in the other Dir in question. I found a log(MSI)of it so I will leave you kiddies to argue whos coolest or who got the biggest gun im off to go talk to the big boys.
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Caleb Paine
Itchy Trigger Finger Brothers
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Posted - 2006.08.03 09:04:00 -
[23]
Did it remove all links that were in the root of the startmenu or did it target specific ones?
----------------- Death smiles at us all, all a man can do is smile back.
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Chribba
Otherworld Enterprises Otherworld Empire
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Posted - 2006.08.03 09:05:00 -
[24]
Originally by: Caleb Paine Did it remove all links that were in the root of the startmenu or did it target specific ones?
All. But I'll do another test to verify it. You see it even removed desktop.ini which is a hidden file so I'd guess for sure - ALL files.
EVE-Files | EVE-Search | Monitor this Thread |
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Tachy
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Posted - 2006.08.03 09:07:00 -
[25]
It is easily possible that the uninstaller does what you describe if it guesstimates that your install file is in the folder you are meant to install EVE from and to.
Good idea to remove the probably outdated install file. Bad if it isn't tested thorroughly. I have seen such stunts a couple of times. --*=*=*--
Even with nougat, you can have a perfect moment. |
Yashha
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Posted - 2006.08.03 09:08:00 -
[26]
THANK YOU!!
Originally by: Chribba Damn! I did some tests, and indeed upon uninstall it did remove files it shouldn't have!
I installed the client. And added some extra files and folders in the installation folder.
Then proceeded to uninstall it via the uninstall icon on the start-menu.
I've cut out the interesting parts of the uninstall log but the full log can be viewed here - Linkage
Delete file: C:\Documents and Settings\Administrator\Start Menu\Programs\\desktop.ini Delete file: C:\Documents and Settings\Administrator\Start Menu\Programs\\Internet Explorer.lnk Delete file: C:\Documents and Settings\Administrator\Start Menu\Programs\\Outlook Express.lnk Delete file: C:\Documents and Settings\Administrator\Start Menu\Programs\\Remote Assistance.lnk
Now those shouldn't have been wiped. But indeed they where and they don't show up on the start-menu any longer.
Delete file: C:\Program Files\CCP\EVE\jkllds Delete file: C:\Program Files\CCP\EVE\temp1\ff Remove folder: C:\Program Files\CCP\EVE\temp1\
These are all fine since they are the files I created myself. The rest looks fine, altho most uninstallers would leave files that wasn't created by the installer itself, but maybe that is changed on the EVE uninstaller due to removal of all the cache files and logs.
HOWEVER! It is very critical that it removed the shortcuts from the start menu. If it can remove those shortcuts, then it may as well be able to wipe out another folder or file?
This was tested on a clean install of Windows 2003, nothing else has been installed on the machine, not even Windows patches, so there is no chance that anything else can have manipulated the installer in any way. Nor is the machine connected to internet.
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Emily Spankratchet
Minmatar Pragmatics
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Posted - 2006.08.03 09:12:00 -
[27]
I have never uninstalled EvE, so I can't comment on the function of the uninstaller, good or bad.
However, am I not right in thinking that EvE doesn't make any registry changes when it installs? In this case, the best way to uninstall EvE is to nuke the EVE directory. Simple and efficient.
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Ethidium Bromide
ZEALOT WARRIORS AGAINST TERRORISTS Curatores Veritatis Alliance
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Posted - 2006.08.03 09:19:00 -
[28]
could you at least get back the data that was deleted with some data restoring tool?
see that's why i will never delete EVE! cause it will mess up my life _________________________________ just because you are not paranoid doesn't mean i'm not following!
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BPO Polymerase
Minmatar
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Posted - 2006.08.03 09:20:00 -
[29]
Edited by: BPO Polymerase on 03/08/2006 09:20:44 All I can say is; there was a time when we had stupid computers, and smart operators at the terminal, but today we have stupid operators and smart computers :D
Backup is a nice thing. EULA is a nice thing. --
Ad infinitum - memento mori! |
Caleb Paine
Itchy Trigger Finger Brothers
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Posted - 2006.08.03 09:21:00 -
[30]
That's odd tho, I have removed EVE a number of times, never have I lost any links or non-EVE related files and CERTAINLY not stuff from the dir the install.exe was in.
----------------- Death smiles at us all, all a man can do is smile back.
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