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Author |
Thread Statistics | Show CCP posts - 5 post(s) |
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CCP Falcon
9043
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Posted - 2014.09.23 16:28:00 -
[1] - Quote
Good afternoon capsuleers
Some of you who've been on Singularity may have noticed that the officially hosted language have vanished from the channel listing in the client.
Previously we've supported a total of 39 language channels in game, however over the course of the last 12 months or so we have had a rise in the number of complaints regarding politically motivated trolling and inappropriate content being displayed in them.
With most of these languages having no official support from CCP, this means that investigating and answering tickets of this nature from these channels is sometimes not possible due to a significant language barrier. This is contrary to our policy of moderating and enforcing our terms of service (in particular the sections on player conduct) in persistent CCP hosted channels within the EVE client.
As such, with Oceanus we'll be removing the officially hosted language based channels from the EVE Online client, and only the help channels for our officially supported languages will remain.
We'd like to let you all know in advance, and invite you to create your own player run language channels after the Oceanus release is deployed in order to continue discussions in your native languages if you wish to do so.
- F <3
CCP Falcon || Community Manager || @CCP_Falcon
Happy Birthday To FAWLTY7! <3 |
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Alenn G'kar
Black VooDoo Asassins The Kadeshi
9
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Posted - 2014.09.23 17:12:00 -
[2] - Quote
fun is over. I blame MarekCZE I understand that you were very busy dealing with complaints on him in CZ/SK channel.
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Darkblad
Hilfe is like free Entertainment
486
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Posted - 2014.09.23 18:07:00 -
[3] - Quote
Adding a note and a link to this announcement to those chats would be nice. EVE Infolinks -+-áOld and new-áPortraits |
Naburi NasNaburi
A Little Peculiar borealis
257
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Posted - 2014.09.23 18:17:00 -
[4] - Quote
Not really sure what to think about this.. we have 300-500+ people in the German Channel.. yes its a harsh language often - I am sure the hard core trolls will move over to the help channels ... and then.. things will get UGLY. I dont even remember the last CCP or ISD sighting in the help channel. |
Alenn G'kar
Black VooDoo Asassins The Kadeshi
9
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Posted - 2014.09.23 18:27:00 -
[5] - Quote
Naburi NasNaburi wrote:Not really sure what to think about this.. we have 300-500+ people in the German Channel.. yes its a harsh language often - I am sure the hard core trolls will move over to the help channels ... and then.. things will get UGLY. I dont even remember the last CCP or ISD sighting in the help channel.
like never :D |
Darkblad
Hilfe is like free Entertainment
486
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Posted - 2014.09.23 18:33:00 -
[6] - Quote
Naburi NasNaburi wrote:I dont even remember the last CCP or ISD sighting in the help channel. last recorded ISD presence during my online times in german help: July 31. About time more volunteers (german and other languages for sure) apply for ISD STaR. EVE Infolinks -+-áOld and new-áPortraits |
Samsara Toldya
Pator Tech School Minmatar Republic
22
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Posted - 2014.09.23 18:45:00 -
[7] - Quote
CCP Falcon wrote:...however over the course of the last 12 months or so we have had a rise in the number of complaints regarding politically motivated trolling and inappropriate content being displayed in them. ... invite you to create your own player run language ... in your native languages if you wish to do so.
Ehm... do I get this right? Politically motivated trolling and inappropriate content won't be CCPs business as long as it happens in channels created by players? Does this include private conversations and Eve-Mail as they are "player run", too?
Otherwise I fail to see how shutting down some channels will reduce complaints.
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Naburi NasNaburi
A Little Peculiar borealis
258
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Posted - 2014.09.23 18:53:00 -
[8] - Quote
You CCP Falcon lured me back in with this: https://forums.eveonline.com/default.aspx?g=posts&m=4972885#post4972885
And now...... ?
What ever happend to the mean and harsh world you described not too long ago ? :) |
GorlamAGJ
Pulse Rifle
0
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Posted - 2014.09.23 18:56:00 -
[9] - Quote
Naburi NasNaburi wrote:Not really sure what to think about this.. we have 300-500+ people in the German Channel.. yes its a harsh language often - I am sure the hard core trolls will move over to the help channels ... and then.. things will get UGLY. I dont even remember the last CCP or ISD sighting in the help channel.
CCP wird wissen was CCP tut. Denn CCP hat immer recht.
Es geht ja schlie+ƒlich nur um Chatkan+ñle, nicht um Spieler.
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Mikhem
Taxisk Unlimited
195
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Posted - 2014.09.23 19:47:00 -
[10] - Quote
Well this is bad news indeed. It is pity to lose language channels.
I don't remember seeing politically motivated discussion in finnish channel. Why do all channels need to be removed if one or two language channels have problems? There has been finnish player channel in use earlier because official channel had so much english spam text all the time. This problem was fixed long ago.
Always complaining people ruin everything for everyone else. Perhaps I should make ticket and complain about people who complain stuff all the time. Complaining equals pollution. Complaining is much worse issue than stuff people complain about.
Sad face for language channels. Mikhem
Link library to EVE music songs. |
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Xeator
soldiers.fi
46
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Posted - 2014.09.23 20:23:00 -
[11] - Quote
Dont do it. |
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ISD Rontea
ISD Community Communications Liaisons
325
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Posted - 2014.09.23 20:31:00 -
[12] - Quote
Yes! Greatest news! Thanks, CCP Falcon. ISD Rontea Commander -Æ-+-+-+-+-é-æ-Ç -¦-Ç-â-+-+-ï -+-+ -¦-+-¦-+-+-+-¦-¦-¦-ü-é-¦-+-Ä -ü -+-¦-Ç-+-¦-¦-+-+ Interstellar Services Department
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Ammzi
Love Squad Pasta Syndicate
1832
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Posted - 2014.09.23 20:44:00 -
[13] - Quote
ISD Rontea wrote:Yes! Greatest news! Thanks, CCP Falcon.
God, if you could suck more I'd buy you as a vacuum cleaner.
RIP danish channel :( |
Migui X'hyrrn
Dreddit Test Alliance Please Ignore
100
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Posted - 2014.09.23 20:52:00 -
[14] - Quote
Such a shame that spanish being official in more than 20 countries and having more than 500 million of native speakers is not an official language.
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Altrue
Exploration Frontier inc Brave Collective
1301
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Posted - 2014.09.23 20:56:00 -
[15] - Quote
On the same topic, what will happen to "French Recrutment (Recrutement)" ? There is already a channel using that name (or whatever the official channel will be, the point is that its already taken).
Will it be "nationalized"? Signature Tanking - Best Tanking
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Faife
Dreddit Test Alliance Please Ignore
272
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Posted - 2014.09.23 20:57:00 -
[16] - Quote
Migui X'hyrrn wrote:Such a shame that spanish being official in more than 20 countries and having more than 500 million of native speakers is not an official language.
file a petition and get yourself moved to a proper country |
dexington
Caldari Provisions Caldari State
1227
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Posted - 2014.09.23 20:59:00 -
[17] - Quote
great.. one of the few places where chat didn't drown in cyrillic bullshit is now gone, because ccp support has a hard time figuring out how to use google translate... but it explains why you can write the most obscene insults in russian without getting punished. I'm a relatively respectable citizen. Multiple felon perhaps, but certainly not dangerous. |
Needmore Longcat
Dreddit Test Alliance Please Ignore
108
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Posted - 2014.09.23 21:13:00 -
[18] - Quote
This is a pretty terrible idea.
I think it's reasonably obvious that you guys want to remove the Russian channel because of the ongoing "issues" in that region, but you want to do it in a way that doesn't scream "we're picking on the Russians."
So, instead of moderating (or tolerating or ignoring) the trolls, you're going to punish the entire community. I really think that this is an error. |
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ISD Ezwal
ISD Community Communications Liaisons
2332
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Posted - 2014.09.23 21:27:00 -
[19] - Quote
I have removed some rule breaking posts and those quoting them. As always I let some edge cases stay. Please people, keep it on topic and above all civil!
The Rules: 4. Personal attacks are prohibited.
Commonly known as flaming, personal attacks are posts that are designed to personally berate or insult another forum user. Posts of this nature are not beneficial to the community spirit that CCP promote and as such they will not be tolerated.
31. Abuse of CCP employees and ISD volunteers is prohibited.
CCP operate a zero tolerance policy on abuse of CCP employees and ISD volunteers. This includes but is not limited to personal attacks, trolling, GÇ£outingGÇ¥ of CCP employee or ISD volunteer player identities, and the use of any former player identities when referring to the aforementioned parties. Our forums are designed to be a place where players and developers can exchange ideas in a polite and friendly manner for the betterment of EVE Online. Players who attack or abuse employees of CCP, or ISD volunteers, will be permanently banned from the EVE Online forums across all their accounts with no recourse, and may also be subject to action against their game accounts. ISD Ezwal Vice Admiral Community Communication Liaisons (CCLs) Interstellar Services Department |
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Migui X'hyrrn
Dreddit Test Alliance Please Ignore
100
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Posted - 2014.09.23 21:58:00 -
[20] - Quote
It is very interesting that pissing off a big portion of the community is seen as "greatest news". |
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Isaac Grayson
Feuer Schwerter Cerberus Unleashed
8
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Posted - 2014.09.23 22:05:00 -
[21] - Quote
Time To Leave EvE Again ???
This ***** Thinking is just
I think EvE want to be a hard and mercyless world and now this ???
Just a nice **** it :D
Lol i still laughing about this |
Etunimi Sukunimi
Perkone Caldari State
0
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Posted - 2014.09.23 22:10:00 -
[22] - Quote
Move trolling etc. from one channel to another while making it harder for new players to get in touch with the community at the same time? Sounds great. |
Ologrim Hartman
Yuhu al Medio - Overlodea Primo
0
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Posted - 2014.09.23 22:12:00 -
[23] - Quote
Close Spanish channel ----> Say bye to new spanish-language players.
CCP... as you wish... |
Miles Hadah
Tillistrian Enterprises Northern Associates.
1
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Posted - 2014.09.23 22:22:00 -
[24] - Quote
Thank you very much for supporting the 'non supported language channels' for this long time. I've meet a lot of new people and helped many many new players that came to this Spanish channel asking for help. It's been a pleasure doing your work for this long, newbies now belong to you again with their doubts in 'non supported languages'. |
Ikadz
The Thought Gang
0
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Posted - 2014.09.23 22:55:00 -
[25] - Quote
I see it as a really bad move CCP.
Language channels are often the first step for many new players who are not proficient with "Official" languages.
If you took them out, you will enforce those bad issues with new player experience that you said you will try to soften, in a game known for being rough for new players.
Is that what you really want? Many people reach those channels as a salvation and, in many cases, it's the reason why they don't leave the game in the first week. Some also ask why they can't close the rookie channel, because they have no interest in a channel in which they can't communicate.
Don't be so naive, there's many people in this game who can't read nor speak english, french, german or russian.
If you want to lose all those potential new customers, just do it. If not, let us do the rookie help as we are doing now.
Drama in those channels? Sure, just in MOTD put an advice that are a non moderated in language channel, and moderate pics, video, links... things that you don't need to know that language in particular.
Just my point of view.
Yours, Ikadz. |
Sierra Payne
Confederation of Independent Contractors Swamphole
0
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Posted - 2014.09.23 23:40:00 -
[26] - Quote
It seems CCP has missed the lecture on how to retain new players that don't speak English/French/German/Japanese.
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Seraph Essael
Devils Diciples League of Infamy
885
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Posted - 2014.09.24 03:35:00 -
[27] - Quote
So players should make their own channels and moderate them themselves. Advertise the channel in the respective forums and get a big player run channel going?
For example, someone stated 300-500 German players in one German chat channel, just band all of them together in another player made channel?
Or am I missing something painfully obvious here Quoted from Doc Fury: "Concerned citizens: Doc seldom plays EVE on the weekends during spring and summer, so you will always be on your own for a couple days a week. Doc spends that time collecting kittens for the on-going sacrifices, engaging in reckless outdoor activities, and speaking in the 3rd person." |
KIller Wabbit
The Scope Gallente Federation
756
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Posted - 2014.09.24 04:51:00 -
[28] - Quote
Samsara Toldya wrote:CCP Falcon wrote:...however over the course of the last 12 months or so we have had a rise in the number of complaints regarding politically motivated trolling and inappropriate content being displayed in them. ... invite you to create your own player run language ... in your native languages if you wish to do so.
Ehm... do I get this right? Politically motivated trolling and inappropriate content won't be CCPs business as long as it happens in channels created by players? Does this include private conversations and Eve-Mail as they are "player run", too? Otherwise I fail to see how shutting down some channels will reduce complaints.
Not providing a magnet to draw idiots and victims together is a step in the right direction. A few hundred more bans will get the rest of the point across. CCP .. always first with the wrong stuff CSM .. CCP Shills with a vacation plan
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Maylin Li
Corp 54 Curatores Veritatis Alliance
3
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Posted - 2014.09.24 06:02:00 -
[29] - Quote
Seraph Essael wrote:So players should make their own channels and moderate them themselves. Advertise the channel in the respective forums and get a big player run channel going? For example, someone stated 300-500 German players in one German chat channel, just band all of them together in another player made channel? Or am I missing something painfully obvious here
Well the only problem is that new players have no idea where to find that channel, you need to know someone to send you there first. As it is now, with it being on an official list, someone who is new to the game can, for example, join the Spanish channel and chat with some Spanish people, without needing the channel name etc...
Would it be possible to make the existing un-official language channels read-only, and create a list of linked player channels in the MOTD?
Or prehaps keep the channels, but make it clear in the MOTD that these channels are not moderated by CCP and that CCP is not responsible for the content in the channels and that discretion is advised, close the channel if you're offended by some guy trolling with political **** etc. |
Darkblad
Hilfe is like free Entertainment
488
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Posted - 2014.09.24 06:15:00 -
[30] - Quote
Seraph Essael wrote:So players should make their own channels and moderate them themselves. Advertise the channel in the respective forums and get a big player run channel going? For example, someone stated 300-500 German players in one German chat channel, just band all of them together in another player made channel? Or am I missing something painfully obvious here "Official" channnels can be found in the channel list right from the start. Channels created by players are not. It's difficult to reach those players that are new and/or not on the forums or other external ways the community provides information. It's no longer possible to just click the speech bubble in a chat window to find a chat channel where a player's native/preferred language is used. EVE Infolinks -+-áOld and new-áPortraits |
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