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Author |
Thread Statistics | Show CCP posts - 1 post(s) |
azurisk
Caldari Drunk In Public
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Posted - 2006.08.08 13:39:00 -
[1]
I ordered 5 megapacks and only received 2 :( They are also in bad shape, pretty damaged packages as well. Already sent email to store contact. I hope this will get resolved quickly. I will post here when situation is resolved.
azurisk
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Linerra Tedora
Avarice Industries
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Posted - 2006.08.08 15:06:00 -
[2]
auch that sucks.. well consider this.. you at least got some cards...
but we feel with you... and hope it gets resolved soon...
-- Have you ever awoken, finding you made hot love to a badger last night??? -- |
FleckerMan
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Posted - 2006.08.09 02:21:00 -
[3]
One of my starter packs was a bit bumped around too, but the cards inside were fine so I'm not too bothered... Pcked in a bag rather than a box, not sure if that was down to CCP or DHL, but it really should be improved for the future!
On a positive note, thanks for the great CCG, however, and I hope those still waiting fo rtheir cards get them soon. :)
-Ben |
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kieron
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Posted - 2006.08.10 05:14:00 -
[4]
We have received a number of customer concerns not only about the incorrect orders, but the shipping packages as well. Almost all of our store items are shipped in the silver bubble-wrapped envelopes and the majority of the fedback received so far is that the envelopes are cool, but not really suitable for the CCG packs.
We are looking into different packaging options for the CCG in the future.
kieron Community Manager, EVE Online |
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Ishana
Minmatar Millennium E.R.A
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Posted - 2006.08.10 07:43:00 -
[5]
I finally got a reply from the store manager:
Thank you for your email and sorry for the late reply.
Your missing pack of The Great War has been prepared for shipping and you should receive it within a few days.
I apologise for this mistake.
Now I just hope I don't have to pay another VAT charge...
_________________________________________________________
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Lufio II
Amarr Dark Seraph Verisum Family
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Posted - 2006.08.10 15:40:00 -
[6]
If there is no bill with it (or a bill about 0.00$), there is no VAT... well, there is, but a percentage of 0 is still 0...
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crom ralphfao
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Posted - 2006.08.10 23:03:00 -
[7]
hi people,
after reading about improper packaging and some dmg to others cards, i started to worry about what condition mine were in.
im in antarctica and will not be home for another three months, so i wrote my mother in law and told her what to look for and what a geek i am at the same time; apparantly they arrived in a box and are just fine, she sent me some pictures and everything looks decent. i also ordered a shirt, so maybe those with multiple item orders get everything thrown in a box?
in any case, all looks good for me.
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