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Author |
Thread Statistics | Show CCP posts - 1 post(s) |
Dakkkken Virpio
Science and Trade Institute Caldari State
0
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Posted - 2014.10.08 06:51:00 -
[1] - Quote
I am starting to loose hope.
on 5th of september one of my accounts was suddenly disconnected and 'temp' banned:
Quote:User ###_5 is banned pending investigation Last login: 2014.09.05 17:38 Number of visits: 72 Reason: EULA Violation
I submitted a ticket right away. In 1 week I got a response to submit all the login data, locations, etc. Then silence. Weekly I am bumping the thread. NOTHING. Is that for real? CCP does not want my 17$/month? For that account. Of for my other 5 accounts?
Why you behave like that CCP? You ban hammer is swift. Your investigation in best cases su*ks. You banned me with no reasons and you don't even care to answer me.
I don't want to use harsh words but it seems that are appropiate .
I am trying it once more: Please finish your investigation and let me know WHY you banned me. I think your cronjobs flagged something on my account and yet you either: - don't know why - don't care
If you decide to finish your job and reopen my account (since I did nothing wrong) please, please do also the right thing and give me the SP loss in more than 1 month while I was training full speed with +5 and optimally remapped.
Thank you and I hope you will fix this.
/me |
Arisidana
Amadari Traders
34
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Posted - 2014.10.08 06:58:00 -
[2] - Quote
That will end well |
Destination SkillQueue
Are We There Yet
6648
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Posted - 2014.10.08 07:08:00 -
[3] - Quote
We can't help you. Try contacting CCP through the proper channels instead.
IBTL and all that. |
Antihrist Pripravnik
T-AFK and counting
755
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Posted - 2014.10.08 07:15:00 -
[4] - Quote
I know that it can be frustrating not to receive response from customer support for extended periods of time, BUT:
- forum readers have no interest whatsoever in your EULA problems; - forum readers can't do anything meaningful to help you; - and even if forum readers could or wanted to help you, we don't have and can't get any of the relevant details regarding your problem, because we don't have access to all the backend tools CCP has. This is also why discussion of such issues is pointless on the forums; - you have violated a couple of forum rules just by opening this thread, for example: [quote] 3. Ranting is prohibited. 11. Discussion of warnings and bans is prohibited. quote] - CCP is rarely monitoring threads like these. At best it will be locked by some of the community managers. Usually ISD (community volunteers not employed by CCP) handles forum moderation; o.0 |
Yarda Black
Militaris Industries Northern Coalition.
453
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Posted - 2014.10.08 07:24:00 -
[5] - Quote
Did you try stamping really hard with your left foot? |
Solecist Project
I'm So Meta Even This Acronym
10692
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Posted - 2014.10.08 07:54:00 -
[6] - Quote
I understand that you want to know why you got banned, in case you really do not know why it happened ...
But demanding ****, publicly ...
They should just keep you banned. I am Sol. I cook my bacon naked. New capsuleer in need of money? You hope there is more you can do than mining or being a slave to an agent? THERE IS! Send me a mail! |
Abrazzar
Vardaugas Family
4833
|
Posted - 2014.10.08 07:56:00 -
[7] - Quote
Please do not send me any of your stuff. I am afraid it would only lead to a negative wallet. Thank you. Sovereignty and Population New Mining Mechanics |
Prince Kobol
2290
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Posted - 2014.10.08 08:04:00 -
[8] - Quote
I can understand why people get really frustrated with CCP and come to the forums when they are banned without knowing why and get nothing but silence from CCP.
It is also very hard to prove your innocent why you have no idea why you have been banned to begin with.
Unfortunately coming the GD forums with only get you trolled and that is it.
All I can suggest is that you raise a new petition 3 times a day everyday until you here something they decide to tell what is happening. |
Abrazzar
Vardaugas Family
4833
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Posted - 2014.10.08 08:10:00 -
[9] - Quote
Prince Kobol wrote:All I can suggest is that you raise a new petition 3 times a day everyday until you here something they decide to tell what is happening. And here we have the reason why the petition queues are so long. Thank you for jamming the system. Sovereignty and Population New Mining Mechanics |
Prince Kobol
2290
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Posted - 2014.10.08 08:14:00 -
[10] - Quote
Abrazzar wrote:Prince Kobol wrote:All I can suggest is that you raise a new petition 3 times a day everyday until you here something they decide to tell what is happening. And here we have the reason why the petition queues are so long. Thank you for jamming the system.
Then maybe CCP will learn to actually communicate with its customers when it comes to banning them instead of saying "Your banned" with no reason and then just silence..... |
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ISD Ezwal
ISD Community Communications Liaisons
2448
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Posted - 2014.10.08 08:32:00 -
[11] - Quote
Yarda Black wrote:Did you try stamping really hard with your left foot? Prince Kobol wrote:All I can suggest is that you raise a new petition 3 times a day everyday until you here something they decide to tell what is happening. Both constitute to the same thing from a GM's perspective, only resulting in getting them really, really annoyed in most cases.
Thread locked.
The Rules: 10. Posting of private CCP communication is prohibited.
The posting of private communication between the Game Masters, EVE Team members, Moderators, Administrators of the forums and forum users is prohibited. CCP respect the right of our players to privacy and as such you are not permitted to publicize private correspondence (including support ticket responses and emails) received from any member of CCP staff.aforementioned parties.
11. Discussion of warnings and bans is prohibited.
Such matters shall remain private between CCP and the involved user. Questions or comments concerning warnings and bans will be conveyed through email or private messaging. CCP respect the right of our players to privacy and as such you are not permitted to publicize private correspondence (including support ticket responses and emails) received from any member of CCP staff.
ISD Ezwal Vice Admiral Community Communication Liaisons (CCLs) Interstellar Services Department |
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