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IjustTOOKyourMONEY
Caldari Provisions Caldari State
15
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Posted - 2014.10.24 19:42:48 -
[1] - Quote
Please see post in question https://forums.eveonline.com/default.aspx?g=posts&t=381408&find=unread
I hope someone senior (Who is paid by CCP) see's their quality of ISD and them not following their policies correctly.
I as a supporting customer expect to see their support are helping us, but they are not even following their own rules.
ISD potentials need to be screened better. Hell they ruined COAD what else they want to ruin? |
Doc Fury
Furious Enterprises
6939
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Posted - 2014.10.24 19:43:31 -
[2] - Quote
This thread will be going places...
If you feel there is any wrongdoing, you can always email:
[email protected] [email protected]
Gÿ+
The accumulated filth of all their sex and murder will foam up about their waists and all the ho's and politicians will look up and shout 'Save us!' and I'll look down, and whisper 'Hodor'.
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IjustTOOKyourMONEY
Caldari Provisions Caldari State
15
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Posted - 2014.10.24 19:44:59 -
[3] - Quote
Doc Fury wrote:This thread will be going places...
I want a paid CS to see this and show me his stance on why that ISD took such action. Waiting to hear the response. In any case as it stands with the current rules that post should be unblocked |
DaReaper
Net 7 The Last Brigade
1151
|
Posted - 2014.10.24 19:45:27 -
[4] - Quote
IBL4
As isd will say, if you have an issue with how they enforce the rules hit f12 in eve and file a petition. CCP won't respond and my guess is you are whining about forum moderation which will get this thread locked.
So file a petition
OMG Comet Mining idea!!! Comet Mining!
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Doc Fury
Furious Enterprises
6939
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Posted - 2014.10.24 19:45:52 -
[5] - Quote
IjustTOOKyourMONEY wrote:Doc Fury wrote:This thread will be going places...
I want a paid CS to see this and show me his stance on why that ISD took such action. Waiting to hear the response. In any case as it stands with the current rules that post should be unblocked
I want a three-way with Jennifer Lawrence and Emma stone..
...still waiting!
Gÿ+
The accumulated filth of all their sex and murder will foam up about their waists and all the ho's and politicians will look up and shout 'Save us!' and I'll look down, and whisper 'Hodor'.
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DaReaper
Net 7 The Last Brigade
1151
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Posted - 2014.10.24 19:46:15 -
[6] - Quote
IjustTOOKyourMONEY wrote:Doc Fury wrote:This thread will be going places...
I want a paid CS to see this and show me his stance on why that ISD took such action. Waiting to hear the response. In any case as it stands with the current rules that post should be unblocked
They won't. you need to file a petition
OMG Comet Mining idea!!! Comet Mining!
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IjustTOOKyourMONEY
Caldari Provisions Caldari State
15
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Posted - 2014.10.24 19:47:45 -
[7] - Quote
DaReaper wrote:IBL4
As isd will say, if you have an issue with how they enforce the rules hit f12 in eve and file a petition. CCP won't respond and my guess is you are whining about forum moderation which will get this thread locked.
So file a petition
I have filed a petition before it went 1 week with no response. Perhaps they have an issue with their petition system if otherwise then please let us know why it takes a long time to hear a reply from in-game petition. Otherwise I would have to assume such that the petition mechanism within the game does not work thus I'm reporting my problem here.
As well it gives the community a chance to see how CCP/ISD reacts to such concerns. |
IjustTOOKyourMONEY
Caldari Provisions Caldari State
15
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Posted - 2014.10.24 19:48:53 -
[8] - Quote
DaReaper wrote:IjustTOOKyourMONEY wrote:Doc Fury wrote:This thread will be going places...
I want a paid CS to see this and show me his stance on why that ISD took such action. Waiting to hear the response. In any case as it stands with the current rules that post should be unblocked They won't. you need to file a petition
They never responded on a petition I have done before, forced me to just cancel it. I'm sure they can respond here, what happens if a customer has no access to game. Hell what happens if a customer doesn't log in the game except once a month.
There should be ways to petition without going in game... |
DaReaper
Net 7 The Last Brigade
1151
|
Posted - 2014.10.24 19:51:12 -
[9] - Quote
IjustTOOKyourMONEY wrote:DaReaper wrote:IjustTOOKyourMONEY wrote:Doc Fury wrote:This thread will be going places...
I want a paid CS to see this and show me his stance on why that ISD took such action. Waiting to hear the response. In any case as it stands with the current rules that post should be unblocked They won't. you need to file a petition They never responded on a petition I have done before, forced me to just cancel it. I'm sure they can respond here, what happens if a customer has no access to game. Hell what happens if a customer doesn't log in the game except once a month. There should be ways to petition without going in game...
Then you have to wait. That's all there is to it. End of thread, stop making stupid threads, read forum rules. Your original thread you made two bump post in the same day, that's against the rules, hence the 24 hour lock. The isd even posted what rule you broke and where you can review the others. I suggest you do that. And wait out your petition. BTW petitions for forum stuff should eb handled faster, so they prolly get less petitions then other divisions. Make sure you file it correctly
Edit: You must be new here... they will not respond, because they don't discuss GM or Dev actions to petitions and the like.. file a damn petition and wait
OMG Comet Mining idea!!! Comet Mining!
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IjustTOOKyourMONEY
Caldari Provisions Caldari State
15
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Posted - 2014.10.24 19:57:49 -
[10] - Quote
DaReaper wrote:IjustTOOKyourMONEY wrote:DaReaper wrote:IjustTOOKyourMONEY wrote:Doc Fury wrote:This thread will be going places...
I want a paid CS to see this and show me his stance on why that ISD took such action. Waiting to hear the response. In any case as it stands with the current rules that post should be unblocked They won't. you need to file a petition They never responded on a petition I have done before, forced me to just cancel it. I'm sure they can respond here, what happens if a customer has no access to game. Hell what happens if a customer doesn't log in the game except once a month. There should be ways to petition without going in game... Then you have to wait. That's all there is to it. End of thread, stop making stupid threads, read forum rules. Your original thread you made two bump post in the same day, that's against the rules, hence the 24 hour lock. The isd even posted what rule you broke and where you can review the others. I suggest you do that. And wait out your petition. BTW petitions for forum stuff should eb handled faster, so they prolly get less petitions then other divisions. Make sure you file it correctly Edit: You must be new here... they will not respond, because they don't discuss GM or Dev actions to petitions and the like.. file a damn petition and wait
Easy tiger, I bumped once. Did you eve check the post? after my bump I replied to an individual. But thank you for responding with such a deep reply which in affect I still stand right.
EDIT: I can't file in game, I have no access to the game with my current situation so there has to be ways besides in-game petition. Also you should be with me buddy we are all customers expecting a great service. |
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IjustTOOKyourMONEY
Caldari Provisions Caldari State
15
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Posted - 2014.10.24 20:02:29 -
[11] - Quote
Doc Fury wrote:IjustTOOKyourMONEY wrote:Doc Fury wrote:This thread will be going places...
I want a paid CS to see this and show me his stance on why that ISD took such action. Waiting to hear the response. In any case as it stands with the current rules that post should be unblocked I want a three-way with Jennifer Lawrence and Emma Stone.. ...still waiting!
If you try harder, you might get somewhere. Except you quit to easily. I keep going till I get what I want, works great.. you should try it more. |
DaReaper
Net 7 The Last Brigade
1151
|
Posted - 2014.10.24 20:02:44 -
[12] - Quote
Ugh stupid 5 quotes limit...
ISD DO give good service, and according to what I saw of your thread you had 3 post in a row in the same 24 hour period, that is why you got locked. That is still considered a 'bump' even if you don't say 'bump'
OMG Comet Mining idea!!! Comet Mining!
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Rayo Atra
Unkindness Incorporated Violent Declaration
85
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Posted - 2014.10.24 20:03:56 -
[13] - Quote
your semantics aside, this is how things are handled. Its not going to, and should not change.
either file a petition and wait, or
http://community.eveonline.com/support/knowledge-base/
or
email.
these are your options.
Id ask for your stuff before you rage quit. but if this entitled nonsense is how you play eve, i doubt its worth a damn.
Tell you what I do like though: A killer. A dyed-in-the-wool killer. Cold-blooded, clean, methodical and thorough.
-Jean-Baptiste Emanuel Zorg
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IjustTOOKyourMONEY
Caldari Provisions Caldari State
15
|
Posted - 2014.10.24 20:04:34 -
[14] - Quote
DaReaper wrote:Ugh stupid 5 quotes limit...
ISD DO give good service, and according to what I saw of your thread you had 3 post in a row in the same 24 hour period, that is why you got locked. That is still considered a 'bump' even if you don't say 'bump'
Ahh where does it say that? I'm pretty understanding person, so just show me such ruling and we can end this.
Also it's normal to have many questions and having to reply within such low timeframe ESPECIALLY if the auction is ending soon. Which is a fact.
In a sidenote I have never seen/played a game where they enforced soo much on the forums, kinda kills the community. |
Doc Fury
Furious Enterprises
6941
|
Posted - 2014.10.24 20:05:14 -
[15] - Quote
IjustTOOKyourMONEY wrote:Doc Fury wrote:IjustTOOKyourMONEY wrote:Doc Fury wrote:This thread will be going places...
I want a paid CS to see this and show me his stance on why that ISD took such action. Waiting to hear the response. In any case as it stands with the current rules that post should be unblocked I want a three-way with Jennifer Lawrence and Emma Stone.. ...still waiting! If you try harder, you might get somewhere. Except you quit to easily. I keep going till I get what I want, works great.. you should try it more.
They prosecute stalkers pretty harshly now.. just sayin'.
Gÿ+
The accumulated filth of all their sex and murder will foam up about their waists and all the ho's and politicians will look up and shout 'Save us!' and I'll look down, and whisper 'Hodor'.
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IjustTOOKyourMONEY
Caldari Provisions Caldari State
15
|
Posted - 2014.10.24 20:06:39 -
[16] - Quote
Rayo Atra wrote:your semantics aside, this is how things are handled. Its not going to, and should not change. either file a petition and wait, or http://community.eveonline.com/support/knowledge-base/ or email. these are your options. Id ask for your stuff before you rage quit. but if this entitled nonsense is how you play eve, i doubt its worth a damn.
Don't worry I love EvE still, not quiting. It's only when i feel I am done wrong, I fight for it and question why I am done wrong. Just the way I play in and outside the game (IRL) thank you for the other methods of petition, just what I needed.
I will file the petition accordingly but even by the time they resolve this my 24 hour ban will be up, in affect never reversing the original issue I have. So I will petition as a concern of how ISD are enforcing the ruling and it's interpretation. |
Prince Kobol
2320
|
Posted - 2014.10.24 20:07:13 -
[17] - Quote
Doc Fury wrote:IjustTOOKyourMONEY wrote:Doc Fury wrote:This thread will be going places...
I want a paid CS to see this and show me his stance on why that ISD took such action. Waiting to hear the response. In any case as it stands with the current rules that post should be unblocked I want a three-way with Jennifer Lawrence and Emma Stone.. ...still waiting!
Emma Stone looks like she smells of cat pee |
IjustTOOKyourMONEY
Caldari Provisions Caldari State
15
|
Posted - 2014.10.24 20:07:54 -
[18] - Quote
Doc Fury wrote:IjustTOOKyourMONEY wrote:Doc Fury wrote:IjustTOOKyourMONEY wrote:Doc Fury wrote:This thread will be going places...
I want a paid CS to see this and show me his stance on why that ISD took such action. Waiting to hear the response. In any case as it stands with the current rules that post should be unblocked I want a three-way with Jennifer Lawrence and Emma Stone.. ...still waiting! If you try harder, you might get somewhere. Except you quit to easily. I keep going till I get what I want, works great.. you should try it more. They prosecute creepy stalker types pretty harshly now.. just sayin'.
True, but there's a difference between stalker and getting somewhere smartly and seem like a stalker. Pretty much what we call playing the game in the dating world but every person doesn't execute the same way. Some quit easily |
Doc Fury
Furious Enterprises
6942
|
Posted - 2014.10.24 20:10:22 -
[19] - Quote
Prince Kobol wrote:Doc Fury wrote:IjustTOOKyourMONEY wrote:Doc Fury wrote:This thread will be going places...
I want a paid CS to see this and show me his stance on why that ISD took such action. Waiting to hear the response. In any case as it stands with the current rules that post should be unblocked I want a three-way with Jennifer Lawrence and Emma Stone.. ...still waiting! Emma Stone looks like she smells of cat pee
It's a good thing I can't smell anything with my eyes, and can breathe through my ears.
Gÿ+
The accumulated filth of all their sex and murder will foam up about their waists and all the ho's and politicians will look up and shout 'Save us!' and I'll look down, and whisper 'Hodor'.
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DaReaper
Net 7 The Last Brigade
1151
|
Posted - 2014.10.24 20:10:46 -
[20] - Quote
What got you was your middle bump post. You had already posted a response to someone, no one had replied to yoru thread, that last post was in part a bump. Your middle bump was not past 24 hours, due to the simple fact that the post above it doesn't read (2 days) and your bump post reads 13 hours. Doing simple math, your bump post was still withen the original 24 hour window of your last post. Thus was not needed, thus broke the rules, thus you get a lock.
Not that bloody hard to figure out mate
OMG Comet Mining idea!!! Comet Mining!
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Lady Areola Fappington
2310
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Posted - 2014.10.24 20:11:18 -
[21] - Quote
I really highly doubt you'll get CCP to reply in any form outside of "file a support ticket". Keeping things in the support ticket system keeps it all nice, tidy, and mostly contained. The few times they've breached that policy ended up with the person making the complaint getting burned quite badly, in public.
If you disagree that strongly with the way CCP handles hit's volunteer staff, then vote with your pocketbook.
It isn't really hard, but I think there are customers that you can lose in a good way and there's customers that you can lose in a bad way. If people come in and fundamentally don't like EVE Online, then I think that might be a good way of losing customers. . -á--CCP Soundwave
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IjustTOOKyourMONEY
Caldari Provisions Caldari State
15
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Posted - 2014.10.24 20:14:56 -
[22] - Quote
DaReaper wrote:What got you was your middle bump post. You had already posted a response to someone, no one had replied to yoru thread, that last post was in part a bump. Your middle bump was not past 24 hours, due to the simple fact that the post above it doesn't read (2 days) and your bump post reads 13 hours. Doing simple math, your bump post was still withen the original 24 hour window of your last post. Thus was not needed, thus broke the rules, thus you get a lock.
Not that bloody hard to figure out mate
Again your treating my replys as a BUMP.
TRUST ME - I wouldn't be making this a big deal or waste of time to all, if I know I was wrong which I'm not. Replies != BUMPS. We are entitled to 1 BUMP every 24 hour period (Irregardless to how many replied I do, given the interest in the character). And another reason why I'm making this a big deal, given the above is the auction is ending soon and now I can't repond or end it because of this.
They know my sub is nearing ending for the account and I will be forced to resub just so I can sell the guy when my intention is to end the auction today so I can move one and have less accounts due to the Pheobe changes. |
IjustTOOKyourMONEY
Caldari Provisions Caldari State
15
|
Posted - 2014.10.24 20:17:48 -
[23] - Quote
Lady Areola Fappington wrote:I really highly doubt you'll get CCP to reply in any form outside of "file a support ticket". Keeping things in the support ticket system keeps it all nice, tidy, and mostly contained. The few times they've breached that policy ended up with the person making the complaint getting burned quite badly, in public.
If you disagree that strongly with the way CCP handles hit's volunteer staff, then vote with your pocketbook.
Because it's hard to reverse an action an ISD did by mistake? I know 100% they can reverse the block on a post if they did it by mistake. I agree and understand the reason for a ticketing system. But forums behave differently and move fast, the only reason now I would open a ticket is to question that specific ISD (Forgot his name) on why he took an action when a customer FOLLOWED THE RULES. They need to screen ISD's better |
Entity
X-Factor Industries Synthetic Existence
747
|
Posted - 2014.10.24 20:21:39 -
[24] - Quote
Just waiting for a lock because of discussing moderation now
Gòª......Gòæ...GòöGòù.Gòæ.Gòæ.GòöGòù.GòªGòæ.GòöGòùGòöGòªGòùGòöGòù
Gòæ.GòöGòùGòöGòùGòöGòú.GòöGòùGòá..Gòá GòáGòùGòáGò¥.GòæGòá GòáGò¥GòæGòæGòæGòÜGòù
Gò¬GòÉGòÜGò¥Gòæ.GòÜGò¥.GòÜGò¥Gòæ..GòÜGò¥GòæGòæGòÜGò¥.Gò¬GòÜGò¥GòÜGò¥Gòæ.GòæGòÜGò¥
Got Item?
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Abrazzar
Vardaugas Family
4982
|
Posted - 2014.10.24 20:24:47 -
[25] - Quote
I'm a paying customer! My entitlements are more important than the opinions of some unpaid forum grunt!
Sovereignty and Population
New Mining Mechanics
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IjustTOOKyourMONEY
Caldari Provisions Caldari State
15
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Posted - 2014.10.24 20:28:47 -
[26] - Quote
Abrazzar wrote:I'm a paying customer! My entitlements are more important than the opinions of some unpaid forum grunt!
:)
Well we are paying for a service right? I have the right to complain/criticism for a service I paid for amiright? Of course any critic must have backing to validate his point which in my case I do. I still can't comprehend how I got locked after 24 hours of my last bump (Irrespective of the replied I did to answer potential buyer questions). This is the issue
CCP opened to themselves a whole can of worms by allowing unpaid volunteers. Shoot do you guys remember Ultima Online and what happened with those volunteers? They got sued for not paying them even they know they weren't getting paid. Not related to anything just that free comes with problems to anything in life. |
ISD Dorrim Barstorlode
ISD Community Communications Liaisons
3444
|
Posted - 2014.10.24 20:39:11 -
[27] - Quote
Quote:3. Ranting is prohibited.
A rant is a post that is often filled with angry and counterproductive comments. A free exchange of ideas is essential to building a strong sense of community and is helpful in development of the game and community. Rants are disruptive, and incite flaming and trolling. Please post your thoughts in a concise and clear manner while avoiding going off on rambling tangents.
12. Discussion of forum moderation is prohibited.
The discussion of EVE Online forum moderation actions generally leads to flaming, trolling and baiting of our ISD CCL moderators. As such, this type of discussion is strictly prohibited under the forum rules. If you have questions regarding the actions of a moderator, please file a support ticket under the Community & Forums Category.
31. Abuse of CCP employees and ISD volunteers is prohibited.
CCP operate a zero tolerance policy on abuse of CCP employees and ISD volunteers. This includes but is not limited to personal attacks, trolling, GÇ£outingGÇ¥ of CCP employee or ISD volunteer player identities, and the use of any former player identities when referring to the aforementioned parties.
Our forums are designed to be a place where players and developers can exchange ideas in a polite and friendly manner for the betterment of EVE Online. Players who attack or abuse employees of CCP, or ISD volunteers, will be permanently banned from the EVE Online forums across all their accounts with no recourse, and may also be subject to action against their game accounts.
Greetings! We apologize if you feel that CCL actions are not up to your standard of posting; however, the rules are there for a reason. All CCL moderation actions are performed in accordance with those rules. If you feel that some sort of "line" as been crossed, you are more than welcome and even encouraged to file a petition about it. Creating a thread saying "But I disagree!", while admirable, also does not say why you disagree.
In addition, yes, we are unpaid, but we have been trained by the Community Team to handle the forums to the same capacity that they themselves would. Please keep that in mind in the future. Thanks!
Also, thread closed.
ISD Dorrim Barstorlode
Captain
Community Communication Liaisons (CCLs)
Interstellar Services Department
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CCP Falcon
9186
|
Posted - 2014.10.24 21:52:24 -
[28] - Quote
IjustTOOKyourMONEY wrote:Doc Fury wrote:This thread will be going places...
I want a paid CS to see this and show me his stance on why that ISD took such action. Waiting to hear the response. In any case as it stands with the current rules that post should be unblocked
Yout initial thread was locked, and the reason was explained to you here (excessive bumping).
Subsequent threads were locked because they were reposts of the original, which was locked for 24 hours, as per the forum rules.
This thread was locked for discussing moderation.
It's quite simple really, follow the rules and you won't be moderated.
Thanks.
CCP Falcon || Community Manager || @CCP_Falcon
Happy Birthday To FAWLTY7! <3
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