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DragonHelm III
4S Corporation Goonswarm Federation
21
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Posted - 2014.12.06 00:11:24 -
[1] - Quote
Anyone know who long CCP usually take to acknowledge receipt of a support ticket? Had one in now for 3 days and not even received anything to say they have noted it let alone done anything about it. |
Toad The Hitchhiker
Science and Trade Institute Caldari State
6
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Posted - 2014.12.06 00:12:16 -
[2] - Quote
DragonHelm III wrote:Anyone know who long CCP usually take to acknowledge receipt of a support ticket? Had one in now for 3 days and not even received anything to say they have noted it let alone done anything about it.
IBTL
[This space for rent]
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DaReaper
Net 7
1411
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Posted - 2014.12.06 00:14:05 -
[3] - Quote
DragonHelm III wrote:Anyone know who long CCP usually take to acknowledge receipt of a support ticket? Had one in now for 3 days and not even received anything to say they have noted it let alone done anything about it.
Ugh... search function on the forums... use it.
1) no we don't.
2) it take days, a week, a month. I had a stuck petition answered in an hour, a reimbursement took 2 weeks, account issue took a day, another account issue took 30 min, another petition for reimbursement took a month.
There is nothing you can do but wait. So just wait.
(i'm starting to remember why I stopped looking at forms 6 years ago.. I should of stayed away)
OMG Comet Mining idea!!! Comet Mining!
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Mashie Saldana
Lock'n'Point Warp to Cyno.
1195
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Posted - 2014.12.06 00:15:26 -
[4] - Quote
It might take a week or two. |
Toad The Hitchhiker
Science and Trade Institute Caldari State
6
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Posted - 2014.12.06 00:16:13 -
[5] - Quote
The Irony of this thread is the WHO not the WHAT |
Paranoid Loyd
2862
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Posted - 2014.12.06 00:19:39 -
[6] - Quote
Toad The Hitchhiker wrote:The Irony of this thread is the WHO not the WHAT How so?
"Gankers are just other players, not supernatural monsters who will get you if you don't follow some arbitrary superstition. Haul responsibly and without irrational fear." Masao Kurata
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Unsuccessful At Everything
The Troll Bridge
18251
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Posted - 2014.12.06 00:30:24 -
[7] - Quote
Paranoid Loyd wrote:Toad The Hitchhiker wrote:The Irony of this thread is the WHO not the WHAT How so?
You see, the joke is that the Goons own CCP. Now whats funny about the situation, is that its a Goon complaining about CCP's response times to a support ticket. The joke goes even deeper when you think that if the Goons really did own CCP, that this matter would be handled internally instead of being posted in General Discussion. If we go even deeper into the joke, you can see that CCP has defied their masters by supposedly ignoring a Goon support ticket.
You know, this joke really loses a lot if it gets explained thoroughly.
Since the cessation of their usefulness is imminent, may I appropriate your belongings?
Vote Sabriz Adoudel for CSM 10!
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Arkady Romanov
GoonWaffe Goonswarm Federation
541
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Posted - 2014.12.06 00:34:54 -
[8] - Quote
Goon GMs are meaner to Goons than anyone else. true story. |
Doc Fury
Furious Enterprises
7457
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Posted - 2014.12.06 00:35:12 -
[9] - Quote
Paranoid Loyd wrote:Toad The Hitchhiker wrote:The Irony of this thread is the WHO not the WHAT How so?
It's funny because it's a gewn that seems to have himself some pubbie problems.
G˙+
The accumulated filth of all their sex and murder will foam up about their waists and all the ho's and politicians will look up and shout 'Save us!' and I'll look down, and whisper 'Hodor'.
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Unsuccessful At Everything
The Troll Bridge
18251
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Posted - 2014.12.06 00:41:21 -
[10] - Quote
Doc Fury wrote:Paranoid Loyd wrote:Toad The Hitchhiker wrote:The Irony of this thread is the WHO not the WHAT How so? It's funny because it's a gewn that seems to have himself some pubbie problems.
I heard if you shave the area, and then use the shampoo, it clears itse.. ooohhh I see what you meant. I was thinking you said something else...
Since the cessation of their usefulness is imminent, may I appropriate your belongings?
Vote Sabriz Adoudel for CSM 10!
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Paranoid Loyd
2862
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Posted - 2014.12.06 00:48:21 -
[11] - Quote
A perfect opportunity for some good quality grrr, and you guys had to ruin it.
"Gankers are just other players, not supernatural monsters who will get you if you don't follow some arbitrary superstition. Haul responsibly and without irrational fear." Masao Kurata
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Unsuccessful At Everything
The Troll Bridge
18253
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Posted - 2014.12.06 00:52:21 -
[12] - Quote
Paranoid Loyd wrote:A perfect opportunity for some good quality grrr, and you guys had to ruin it.
If I don't ruin things for everyone equally, people will think im playing favorites.
Since the cessation of their usefulness is imminent, may I appropriate your belongings?
Vote Sabriz Adoudel for CSM 10!
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Sibyyl
Gallente Federation
16094
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Posted - 2014.12.06 00:52:51 -
[13] - Quote
Nice jacket, Loyd
Friendship is the best ship.
Sabriz for CSM go go go
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Paranoid Loyd
2863
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Posted - 2014.12.06 01:02:53 -
[14] - Quote
Sibyyl wrote:Nice jacket, Loyd Gee thanks, wasn't sure if I liked it but if you approve I will keep it for a while. I acquired it last night along with some boots and a PLEX for the low cost of a Thorax and a few security percentage points.
"Gankers are just other players, not supernatural monsters who will get you if you don't follow some arbitrary superstition. Haul responsibly and without irrational fear." Masao Kurata
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Serene Repose
1710
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Posted - 2014.12.06 01:05:25 -
[15] - Quote
Wah hah hah. "I know! I'll say something on this forum thing they have. I never go there, but in most games there's always a crowd who'll join with a good battle cry. SCREW SUPPORT SCREW SUPPORT!"
IN BEFO' DE LOCK
Gankers are sociopaths who would rather use their time-in-place advantage to jump and one-shot a noob than fight straight-up someone who poses a challenge to them. If you need to call a ganker a "person," have at it. He is what he is.
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Marsha Mallow
1726
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Posted - 2014.12.06 01:08:17 -
[16] - Quote
No 4s tickets should be answered until we get to hear what Vuklowski spent the gold on. Somebody find that pic pls, it's awesome.
DON'T BE RIDICULOUS!
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Sibyyl
Gallente Federation
16111
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Posted - 2014.12.06 01:09:47 -
[17] - Quote
Paranoid Loyd wrote:Gee thanks, wasn't sure if I liked it but if you approve I will keep it for a while. I acquired it last night along with some boots and a PLEX for the low cost of a Thorax and a few security percentage points. In the conversation that ensued, I was told he didn't care because he was so rich, the guy was so adamant about proving he didn't care he ended up sending me another 200 mil just to prove how much he didn't care, then continued to spam hate mail at me all night. Good times.
Not surprised that your AUR store is actually a freighter pi+Ļata.
Friendship is the best ship.
Sabriz for CSM go go go
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Paranoid Loyd
2864
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Posted - 2014.12.06 01:20:48 -
[18] - Quote
Sibyyl wrote:Paranoid Loyd wrote:Gee thanks, wasn't sure if I liked it but if you approve I will keep it for a while. I acquired it last night along with some boots and a PLEX for the low cost of a Thorax and a few security percentage points. In the conversation that ensued, I was told he didn't care because he was so rich, the guy was so adamant about proving he didn't care he ended up sending me another 200 mil just to prove how much he didn't care, then continued to spam hate mail at me all night. Good times. Not surprised that your AUR store is actually a freighter pi+Ļata. Why pay full price when people are giving the stuff away for so cheap?
"Gankers are just other players, not supernatural monsters who will get you if you don't follow some arbitrary superstition. Haul responsibly and without irrational fear." Masao Kurata
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Antihrist Pripravnik
T-AFK and counting
825
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Posted - 2014.12.06 01:20:49 -
[19] - Quote
Marsha Mallow wrote:No 4s tickets should be answered until we get to hear what Vuklowski spent the gold on. Somebody find that pic pls, it's awesome.
That's a strange name for our beloved Vik Luk ...
Anyway, OP, when you are waiting in line anywhere in RL, you are not being ignored ... you are just waiting for a service. The same applies to EVE - there is a queue of support tickets prioritized by time of submission and severity. Your ticket just waits in the queue until it can be looked at.
From my personal experience the most I've waited for non game/account breaking support ticket to be answered by CCP is about a week. I haven't really had any issues with core gameplay, being stuck or errors in my account, so I can't say anyting about waiting times for those.
o.0
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Caviar Liberta
Moira. Villore Accords
764
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Posted - 2014.12.06 02:02:34 -
[20] - Quote
Unsuccessful At Everything wrote:Paranoid Loyd wrote:Toad The Hitchhiker wrote:The Irony of this thread is the WHO not the WHAT How so? You see, the joke is that the Goons own CCP. Now whats funny about the situation, is that its a Goon complaining about CCP's response times to a support ticket. The joke goes even deeper when you think that if the Goons really did own CCP, that this matter would be handled internally instead of being posted in General Discussion. If we go even deeper into the joke, you can see that CCP has defied their masters by supposedly ignoring a Goon support ticket. You know, this joke really loses a lot if it gets explained thoroughly.
Obviously the OP didn't meet the percentage of CTA's and hasn't responded often enough to jabber pings so mittani has had customer service push his support ticket to the bottom of the queue. |
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Primary This Rifter
4S Corporation Goonswarm Federation
281
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Posted - 2014.12.06 04:38:02 -
[21] - Quote
Wow.
Alt of [redacted on advice from a reputable internet spaceships lawyer]
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ISD Supogo
ISD Community Communications Liaisons
342
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Posted - 2014.12.06 04:42:33 -
[22] - Quote
Thread locked for turning into randomness plus the question has been asked plenty of times before.
Quote:Forum rules17. Redundant and re-posted threads will be locked.As a courtesy to other forum users, please search to see if there is a thread already open on the topic you wish to discuss. If so, please place your comments there instead. Multiple threads on the same subject clutter up the forums needlessly, causing good feedback and ideas to be lost. Please keep discussions regarding a topic to a single thread. 23. Post constructively.Negative feedback can be very useful to further improve EVE Online provided that it is presented in a civil and factual manner. All users are encouraged to honestly express their feelings regarding EVE Online and how it can be improved. Posts that are non-constructive, insulting or in breach of the rules will be deleted regardless of how valid the ideas behind them may be. Users are also reminded that posting with a lack of content also constitutes non-constructive posting.
ISD Supogo
Lieutenant
Community Communication Liaisons (CCLs)
Interstellar Services Department
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