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Author |
Thread Statistics | Show CCP posts - 1 post(s) |
Ryac Sampaio
Gladiators of Rage RAZOR Alliance
4
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Posted - 2015.01.27 19:34:15 -
[1] - Quote
Hi All,
Since the last update several times a day my client keeps crashing. I'm running Windows XP Pro SP2 and I keep getting the popup saying CCP.exe has stopped working. I'm not the only one who's having this problem.
Is anyone else encountering this and if so, does anyone know of a fix for it?
Thanks, Ryac. |
GM Arcade
Game Masters C C P Alliance
162
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Posted - 2015.01.27 21:16:05 -
[2] - Quote
A crash relating to CCP.exe is usually associated with bad drivers for your graphics card. It's worth removing the current drivers and then reinstalling the latest ones. If the problem persists then please submit a ticket and we can try to pin down the problematic file responsible for the crashes.
If you can provide us with a mini dump file then that should help:
https://wiki.eveonline.com/en/wiki/Reporting_Crashes#EVE-client_generated_minidump
Senior GM Arcade | Customer Support
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Agent Unknown
Night Theifs DamnedNation
9
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Posted - 2015.01.27 21:51:07 -
[3] - Quote
"Windows XP Pro SP2"
...well, there might lie the issue. At the very least get that to SP3 if you can't upgrade off that OS altogether considering it's been end of life for almost a year. |
Slaiphon
Full Spectrum Inc Greater Western Co-Prosperity Sphere
2
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Posted - 2015.01.28 12:32:44 -
[4] - Quote
I've been having the same issues while doing Dread Gurista Sanctums of the "Pirate Complex" variation. It seems to be happening when killing specific rats (2 crashes per Sanctum, cruiser/battlecruiser size rats)
Running Win 7 x64 GeForce GTX 980 i7 4770k 16GB RAM
Latest betadrivers, repaired client and everything running good otherwise. |
Trinity Raoul
Dark Horizon Logistics and Intelligence Shadow's Edge Alliance
0
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Posted - 2015.01.30 19:29:29 -
[5] - Quote
We have been having the same issues. Except in our C5 sites. As soon as we kill the trigger, 4-5 people get ccp.exe has stopped working. Which while running an escalation is pretty damn unaccaptable. Carrier's DC, things start dying. Second fleet we've lost due to this error. All people off grid are fine, it isnt a net issue either. So we get reimbursed for what we lost....in jita *eye roll* which is useless because we are at war. Its been a fun poverty filled two weeks. |
Civ Kado
Dutch East Querious Company Phoebe Freeport Republic
53
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Posted - 2015.02.02 03:49:08 -
[6] - Quote
Running windows 8 and getting the same issue. I happens at random intervals. Gonna disable asteroid effects and hopefully that's the culprit. |
Lord Milton
Thirsty Beaver Goonswarm Federation
0
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Posted - 2015.02.02 12:32:12 -
[7] - Quote
I have had this problem since the last update, unchecked the "Asteroid Environments" option few days ago, since then had no crashes. |
Civ Kado
Dutch East Querious Company Phoebe Freeport Republic
53
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Posted - 2015.02.03 02:03:33 -
[8] - Quote
Lord Milton wrote:I have had this problem since the last update, unchecked the "Asteroid Environments" option few days ago, since then had no crashes.
yup, just to confirm, did this last night before logging off. No crashes to report today.
Seems like the culprit is the new asteroid effects. |
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CCP Sledgehammer
C C P C C P Alliance
346
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Posted - 2015.02.05 10:26:08 -
[9] - Quote
Hi folks, I was investigating a memory leak issue with asteroid effects and missiles. Can any of you recall if missiles were being shot at/by you when these crashes occurred?
Graphical QA Analyst | EVE Quality Assurance | Team TriLambda
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Civ Kado
Dutch East Querious Company Phoebe Freeport Republic
53
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Posted - 2015.02.05 18:07:55 -
[10] - Quote
I can't recall if missiles were present, but I don't think so. As far as I can see after I disabled asteroid effects the crashes were gone. |
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TheMercenaryKing
StarFleet Enterprises Almost Awesome.
352
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Posted - 2015.02.05 18:19:19 -
[11] - Quote
Have you tried both DX11 and DX9?
Also, what is your graphics card? |
DeeeBo
The Flying Tigers Skeleton Crew.
0
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Posted - 2015.02.11 05:37:59 -
[12] - Quote
CCP Sledgehammer wrote:Hi folks, I was investigating a memory leak issue with asteroid effects and missiles. Can any of you recall if missiles were being shot at/by you when these crashes occurred?
I don't even load the game before it crashes/get the error. I just updated my drivers because I heard that was an issue, uninstalled/reinstalled, DX 9 & 11, and still no luck.
I get the error at "Login complete, processing bulk data"
My laptop specs:
MAKE: Acer MODEL: Aspire V3-551G GPU: AMD Radeon HD 7660G + 7670M (2GB MEM) APU: AMD A-Series A10-4600M (2.30GHz) MEM: 6GB Memory 750GB HDD OS: Windows 8.1 Display: 15.6" 1366 x 768 |
Agent Known
Night Theifs DamnedNation
23
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Posted - 2015.02.13 19:10:51 -
[13] - Quote
DeeeBo wrote:CCP Sledgehammer wrote:Hi folks, I was investigating a memory leak issue with asteroid effects and missiles. Can any of you recall if missiles were being shot at/by you when these crashes occurred? I don't even load the game before it crashes/get the error. I just updated my drivers because I heard that was an issue, uninstalled/reinstalled, DX 9 & 11, and still no luck. I get the error at "Login complete, processing bulk data" My laptop specs: MAKE: Acer MODEL: Aspire V3-551G GPU: AMD Radeon HD 7660G + 7670M (2GB MEM) APU: AMD A-Series A10-4600M (2.30GHz) MEM: 6GB Memory 750GB HDD OS: Windows 8.1 Display: 15.6" 1366 x 768
Can you run the log server and upload the workspace after you reproduce the crash? |
Ryac Sampaio
Gladiators of Rage RAZOR Alliance
4
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Posted - 2015.02.19 11:49:28 -
[14] - Quote
CCP Sledgehammer wrote:Hi folks, I was investigating a memory leak issue with asteroid effects and missiles. Can any of you recall if missiles were being shot at/by you when these crashes occurred?
Hi,
Yeah it happened mostly when missiles were hitting my ship. It would appear that the issue was fixed though because after a week holiday I haven't crashed once in several days.
Ryac. |
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