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    sepopen Announcement:2015-02-23 - Launcher Issues

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Author Thread Statistics | Show CCP posts - 9 post(s)
Paranoid Loyd
Paranoid Loyd



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Posted - 2015.02.24 01:51:11 - [31] - Quote

CCP Falcon wrote:
Gotta keep poasting while we work on this...
Did you try turning it off and then back on again? Lol

"Gankers are just other players, not supernatural monsters who will get you if you don't follow some arbitrary superstition. Haul responsibly and without irrational fear." Masao Kurata

Fix the Prospect!!!

Corwin Valour
Corwin Valour
Private Merc Mission Runners



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Posted - 2015.02.24 01:51:37 - [32] - Quote

8:50pm EST, still down.

On a side note, I love that gif the dev posted. LOL
Ned Thomas
Ned Thomas
Sebiestor Tribe
Minmatar Republic



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Posted - 2015.02.24 01:54:04 - [33] - Quote

Paranoid Loyd wrote:
CCP Falcon wrote:
Gotta keep poasting while we work on this...
Did you try turning it off and then back on again? Lol


Is it plugged in?

Vote Sabriz!

Alexandere de'Arundel
Alexandere de'Arundel
Templum Illuminatum



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Posted - 2015.02.24 01:54:54 - [34] - Quote

Unable to connect from Texas.
Tom Strongman
Tom Strongman
Deep Core Mining Inc.
Caldari State



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Posted - 2015.02.24 01:55:18 - [35] - Quote

I won't be able to play for a week as result of this, is it possible that you guys reimburse me that 1 week of lost time?
Gavascon
Gavascon
need more power inc.
Murder By Numbers Alliance



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Posted - 2015.02.24 01:56:52 - [36] - Quote

also having launcher issues. received this message:

Remote Info-file could not be fetched.
http://client.eveonline.com/patches/premium_patchinfoTQ_inc.txt
Please check your internet-connection.
If the problem persists, please contact Customer Support by filing a petition.

however, i was able to log into game as follows:
for mac users:

open finder
click on "applications"
highlight "eve online" double tap and then select "show package contents"
open the resources library
then click on the eve online icon (with the 14.36 gb file).

that should load the old log in screen.
Tom Strongman
Tom Strongman
Deep Core Mining Inc.
Caldari State



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Posted - 2015.02.24 02:00:27 - [37] - Quote

Gavascon wrote:
also having launcher issues. received this message:

Remote Info-file could not be fetched.
http://client.eveonline.com/patches/premium_patchinfoTQ_inc.txt
Please check your internet-connection.
If the problem persists, please contact Customer Support by filing a petition.

however, i was able to log into game as follows:
for mac users:

open finder
click on "applications"
highlight "eve online" double tap and then select "show package contents"
open the resources library
then click on the eve online icon (with the 14.36 gb file).

that should load the old log in screen.




I opened Eve.exe and worked too. Thanks.
Grierson Kain
Grierson Kain
N00bFleeT



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Posted - 2015.02.24 02:05:01 - [38] - Quote

I completely freaked I'm ashamed to say. A couple of billion ISK stranded in space with an unknown connection issue Shocked

I got a nice reply from GM Akilian stating that my ship 'appears to be intact' and that they are aware of the issue and are looking into it.

Obviously I don't like the fact something has happened but I'm more than happy that they're doing something about it in a timely fashion.

In training since January 2007...

GeeShizzle MacCloud
GeeShizzle MacCloud



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Posted - 2015.02.24 02:08:34 - [39] - Quote

CCP Falcon wrote:
Gotta keep poasting while we work on this...

[img]https://i.imgur.com/T1z6CcQ.gif[/img]


heh! Quite possibly the best dev support gif ive ever seen!

well played sir!
Sibyyl
Sibyyl
Gallente Federation



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Posted - 2015.02.24 02:09:55 - [40] - Quote

I am not having launcher problems, but I am happy to see CCP overcommunicate on this.

Good job, Mr. Falcon and I hope you find a speedy resolution.

We're flying high, we're watching the world pass us by

CCP Falcon
CCP Falcon





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Posted - 2015.02.24 02:10:49 - [41] - Quote



Moar coffee needed... Cool

CCP Falcon || Community Manager || @CCP_Falcon

Happy Birthday To FAWLTY7! <3

Alden Altwise
Alden Altwise
The Spotted Slimy Fever



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Posted - 2015.02.24 02:11:54 - [42] - Quote

It is possible to bypass the EVE Launcher. This is accomplished by navigating to the EVE Client application, and starting it.

On Windows the EVE Client application can be found at \CCP\EVE\bin\exefile.exe

On Mac OS X the EVE Client application can be found at Contents/Resources/Eve Online.app inside the primary EVE Online
application.

On Mac OS X you can run the client (cider) directly by running /Applications/EVE Online.app/Contents/Resources/EVE Online.app/Contents/MacOS/cider

NOTE: this is not a supported use case, and is only to be used in extreme circumstances.
Clara Xavier
Clara Xavier
Space Gremlins



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Posted - 2015.02.24 02:13:35 - [43] - Quote

Ned Thomas wrote:
Paranoid Loyd wrote:
CCP Falcon wrote:
Gotta keep poasting while we work on this...
Did you try turning it off and then back on again? Lol


Is it plugged in?

EDIT: For the record, unable to use launcher but managed to get in with the bin .exe file.


Good call. I can launch the game from bin\exefile.exe knowing this I will only have to use the launcher to update the game. The bitter vet in me hates that thing. The drop-down box has a weird zoom effect that messes with my OCD and seems to cause problems like this one here.
Dai Shi Okaski
Dai Shi Okaski
School of Applied Knowledge
Caldari State



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Posted - 2015.02.24 02:14:54 - [44] - Quote

I was playing when it went down. Said something about being removed from socket. Then nothing. Launcher was giving the offline mode only. Then nothing but a white box. I have tried the repair tool and it doesnt work. Uninstalled and downloaded the client again with all the same results
Kaely Tanniss
Kaely Tanniss
Lords.Of.Midnight
The Devil's Warrior Alliance



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Posted - 2015.02.24 02:20:03 - [45] - Quote

Forgot to feed the hamsters again huh.....Lol

If I had a nickel for every time someone said women don't play eve, I'd have a bag of nickels to whack the next person who said it..

ficr
ficr
Republic University
Minmatar Republic



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Posted - 2015.02.24 02:21:04 - [46] - Quote

Same issue as everyone else.
Can't log on.
Can't repair.
CCP Falcon
CCP Falcon





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Posted - 2015.02.24 02:21:38 - [47] - Quote

Kaely Tanniss wrote:
Forgot to feed the hamsters again huh.....Lol



CCP Falcon || Community Manager || @CCP_Falcon

Happy Birthday To FAWLTY7! <3

Alden Altwise
Alden Altwise
The Spotted Slimy Fever



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Posted - 2015.02.24 02:22:20 - [48] - Quote

Navigate to this this file on your computer: \CCP\EVE\bin\exefile.exe
double click and open. Worked for me after 20 fails on launcher.
Sarra Conley
Sarra Conley
University of Caille
Gallente Federation



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Posted - 2015.02.24 02:23:57 - [49] - Quote

Alden Altwise wrote:
Navigate to this this file on your computer: \CCP\EVE\bin\exefile.exe
double click and open. Worked for me after 20 fails on launcher.



Confirmed for me also. California on comcast, exefile.exe worked fine.
Leland Gault
Leland Gault
Science and Trade Institute
Caldari State



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Posted - 2015.02.24 02:25:26 - [50] - Quote

Able to log in 2 different clients with launcher Northern Wisconsin, USA.
Account management site seems to be the only thing I can't access.
Kaely Tanniss
Kaely Tanniss
Lords.Of.Midnight
The Devil's Warrior Alliance



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Posted - 2015.02.24 02:28:41 - [51] - Quote

Alden Altwise wrote:
Navigate to this this file on your computer: \CCP\EVE\bin\exefile.exe
double click and open. Worked for me after 20 fails on launcher.


It was the first thing I tried..unfortunately it didn't work either. Sad

If I had a nickel for every time someone said women don't play eve, I'd have a bag of nickels to whack the next person who said it..

Zheng'Yi Sao
Zheng'Yi Sao
DIRTY MONEY INC.
Silent Infinity



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Posted - 2015.02.24 02:31:13 - [52] - Quote

(Looks at tower fuel)

I, like others, am also down.

I get a variety of responses from the launcher. Sometimes, I get a straight Offline Mode response. Other times, I get a white frame, followed by some sort of missing file report; as if it is looking for some sort of online manifest file. These two instances are the predominate responses.


"It's funny the things you people think are mandatory for us, as if we don't do what we do because it's a hilarious good time in a space video game." - Johnny Marzetti

Alden Altwise
Alden Altwise
The Spotted Slimy Fever



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Posted - 2015.02.24 02:31:43 - [53] - Quote

Kaely Tanniss wrote:
Alden Altwise wrote:
Navigate to this this file on your computer: \CCP\EVE\bin\exefile.exe
double click and open. Worked for me after 20 fails on launcher.


It was the first thing I tried..unfortunately it didn't work either. Sad



Eve.exe does not work. Make sure it is exefile.exe
Grierson Kain
Grierson Kain
N00bFleeT



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Posted - 2015.02.24 02:35:20 - [54] - Quote

Alden Altwise wrote:
Kaely Tanniss wrote:
Alden Altwise wrote:
Navigate to this this file on your computer: \CCP\EVE\bin\exefile.exe
double click and open. Worked for me after 20 fails on launcher.


It was the first thing I tried..unfortunately it didn't work either. Sad



Eve.exe does not work. Make sure it is exefile.exe


This is working for me, online and ship intact. Yay!!

In training since January 2007...

Kaely Tanniss
Kaely Tanniss
Lords.Of.Midnight
The Devil's Warrior Alliance



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Posted - 2015.02.24 02:36:14 - [55] - Quote

Alden Altwise wrote:
Kaely Tanniss wrote:
Alden Altwise wrote:
Navigate to this this file on your computer: \CCP\EVE\bin\exefile.exe
double click and open. Worked for me after 20 fails on launcher.


It was the first thing I tried..unfortunately it didn't work either. Sad



Eve.exe does not work. Make sure it is exefile.exe


yes, I know Smile

If I had a nickel for every time someone said women don't play eve, I'd have a bag of nickels to whack the next person who said it..

Dradis Aulmais
Dradis Aulmais
RW Vindicator Connection
Phoebe Freeport Republic



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Posted - 2015.02.24 02:49:43 - [56] - Quote

Maybe the server should go vip some can get on some can't unfair advantage?

CSM 10: Mike Azariah, Sugar Kyle, Chance Ravinne, Jenshae chrioptera

Do No Vote For: Tora Bushido, Bobmon

insaneopath Crazy
insaneopath Crazy
The 7th Retribution



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Posted - 2015.02.24 02:51:53 - [57] - Quote

say a payer for the dev. that there hands will be swift to plug the main frame back in asap

I connected for about 10 min through the back door links...(all of them) and then it just looses connection and are not able to work again

like I said thanks all that you do for us
Reno Anneti
Reno Anneti
Brave Newbies Inc.
Brave Collective



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Posted - 2015.02.24 03:03:41 - [58] - Quote

How do you log in if you have a steam account when the client is in offline mode. I can't use the exefile.exe since I don't know what my username is. Any thoughts?
ergherhdfgh
ergherhdfgh
Imperial Academy
Amarr Empire



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Posted - 2015.02.24 03:07:28 - [59] - Quote

Listen there is only so much **** a man can watch. when will the servers be back up?
CCP Falcon
CCP Falcon





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Posted - 2015.02.24 03:09:20 - [60] - Quote



Suspicious.... Shocked

CCP Falcon || Community Manager || @CCP_Falcon

Happy Birthday To FAWLTY7! <3

   
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