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Thread Statistics | Show CCP posts - 47 post(s) |
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CCP Falcon
11053
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Posted - 2015.03.24 09:22:11 -
[1] - Quote
We are happy to announce that the Scylla release has been successfully deployed!
Scylla brings new opportunities that will be added to the opportunities system, as well as a Tech III subsystem rebalance, the download on demand client, and many fixes, changes and quality of life improvements to make the world of New Eden a better place for all.
For further information you can see our new updates website, and for a detailed breakdown of what's in this release, check out the full patch notes here!
There is also important information here with regards to the new Download on Demand client. Be sure to read it before patching!
You can find more general information on download on demand in this Technical Help Center article, and view the troubleshooting article here.
Please report any issues you experience with Download on Demand in this thread. For general discussion and feedback regarding Scylla, please see here. For issues with the release on PC, please use this thread, and for Mac users, there is, as always, a thread on the Macintosh forums for discussion of this release.
CCP Falcon || Community Manager || @CCP_Falcon
Happy Birthday To FAWLTY7! <3
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CCP Falcon
11053
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Posted - 2015.03.24 10:16:06 -
[2] - Quote
KNOWN ISSUES:
CCP Falcon || Community Manager || @CCP_Falcon
Happy Birthday To FAWLTY7! <3
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Dakota SnowWolf
E-Ticket Adventures
0
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Posted - 2015.03.24 11:49:28 -
[3] - Quote
DoD launcher won't start on the XP machine.... nor can I bypass the launcher to load eve as before...? |
Liza Calm
Iris Covenant The Gorgon Empire
79
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Posted - 2015.03.24 11:53:58 -
[4] - Quote
Where is my yacht? |
Pak Narhoo
Splinter Foundation
1603
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Posted - 2015.03.24 11:55:48 -
[5] - Quote
Liza Calm wrote:Where is my yacht?
In the DB. Will be distributed somewhere in the next 7 days. |
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CCP Atropos
C C P C C P Alliance
454
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Posted - 2015.03.24 11:56:08 -
[6] - Quote
Dakota SnowWolf wrote:DoD launcher won't start on the XP machine.... nor can I bypass the launcher to load eve as before...? Check to see if there are any old launcher.exe processes running. |
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Aria Tensus
University of Caille Gallente Federation
12
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Posted - 2015.03.24 11:57:29 -
[7] - Quote
If you call this a success I would hate to witness a failure.
The launcher is stuck on an endless loop of "Installing files" and "Downloading EVE launcher update" - those messages alternate rapidly and there is no progress.
If I close the launcher and restart it, then it downloads the update and closes itself, never to be seen again. After relaunching we're back to square one. |
ExpNinja
Destiny Reborn
1
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Posted - 2015.03.24 12:00:22 -
[8] - Quote
Aria Tensus wrote:If you call this a success I would hate to witness a failure.
The launcher is stuck on an endless loop of "Installing files" and "Downloading EVE launcher update" - those messages alternate rapidly and there is no progress.
If I close the launcher and restart it, then it downloads the update and closes itself, never to be seen again. After relaunching we're back to square one.
Same Problem here on normal launcher. (Installing steam version worked flawlessly in less then 2 min) |
xttz
GoonWaffe Goonswarm Federation
566
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Posted - 2015.03.24 12:05:58 -
[9] - Quote
If you're moving the resource cache to a different disk, the launcher doesn't check that there is enough space available before starting. |
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CCP Atropos
C C P C C P Alliance
454
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Posted - 2015.03.24 12:07:31 -
[10] - Quote
If you're having problems with the selfupdate installing you can undertake it manually by downloading the installer for it from here: http://cdn1.eveonline.com/EveOnlineLauncher/release/EVEOnlineLauncher_2_2_871265.exe |
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John WarpingSlow
WoHo Academy WO'S HO'S
29
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Posted - 2015.03.24 12:15:19 -
[11] - Quote
Is there a list of required IP ranges/ports for the launcher?
So far I've identified three data centers that CCP appears to use: Highwinds Network Group RIPE Network Coordination Center Asia Pacific Network Information Centre (APNIC)
Without their CIDR (IP ranges) approved in my firewall, I wasn't getting anywhere with the launcher.
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Travonus Trapoll
Travonus Trapoll Corporation
0
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Posted - 2015.03.24 12:19:47 -
[12] - Quote
The tip with the kaspersky anti virus helped a lot, However the game client is running really slow. Hopefully it will clear up in the next coming day.
If this becomes to much hassle i would like to be able to use the old way of getting on Eve Online.
Travonus Trapoll
The Ditanian Fleet Armour incursions.
Fly Safe Stay Armour. |
Light Raider
The Scope Gallente Federation
1
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Posted - 2015.03.24 12:24:00 -
[13] - Quote
I'm getting an Exception pop:
Quote:
Exception during UpdaterModule.Update
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John WarpingSlow
WoHo Academy WO'S HO'S
29
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Posted - 2015.03.24 12:26:53 -
[14] - Quote
Downloading the full 7.x gigs of "download on demand", it froze at 1.54 gigs out of 7.92. (Waited 10 mins with no progress.)
Killed the launcher after it wouldn't close, waited, and restarted.
Now getting Error from launcher:
--- Unable to access remote info-file.
{ i } Remote Info-file could not be fetched. http://client.eveonline.com/patches/premium_patchinfoTQ_inc.txt Please check your internet-connection. If the problem persists, please contact Customer Support by filing a petition. ---
I'm just going to assume that CCP's overloaded right now and I'll be able to continue downloading the content later.
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Saximila Dringalo
Space Mutts Dramatic Exit.
0
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Posted - 2015.03.24 12:29:19 -
[15] - Quote
Did people actually ask for this to be put into the launcher because even with a Flawless launch it makes no sense why i would want the same install across multiple installs When it takes no time at all to get stuff i have in both from a fresh install ....
If it aint broke dont fix it. |
Sacu Shi
The Ammatar Auxillaries of Tidacha
50
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Posted - 2015.03.24 12:39:32 -
[16] - Quote
Perfect. Worked for me :)
Eve launcher is now moving 13GB of shared cache files :) Soon be able to play :) |
Aurora Roddez
Capsuleer Outfitters Bad Intention
3
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Posted - 2015.03.24 12:39:43 -
[17] - Quote
Downloaded all the updates, tried to log in and received the following error message -
"The client's local session information is corrupt, probably as a result of failed cleanup during a disconnect. Connecting to the server in this state could lead to a rather unpleasant game experience. Please restart the client prior to logging in."
Restarted the launcher multiple times, rebooted the computer, tried launching from "exefile.exe". Still getting that error message. http://i.imgur.com/7wmQyyy.jpg
Ran the repair tool, logs gave the following message -
Traceback (most recent call last): File "repairTool\progressPanel.pyo", line 379, in OnTaskFinish OverflowError: mktime argument out of range
Ideas? |
Worrff
Viziam Amarr Empire
83
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Posted - 2015.03.24 12:40:58 -
[18] - Quote
John WarpingSlow wrote:Downloading the full 7.x gigs of "download on demand", it froze at 1.54 gigs out of 7.92. (Waited 10 mins with no progress.) Killed the launcher after it wouldn't close, waited, and restarted. Now getting Error from launcher: --- Unable to access remote info-file. { i } Remote Info-file could not be fetched. http://client.eveonline.com/patches/premium_patchinfoTQ_inc.txt Please check your internet-connection. If the problem persists, please contact Customer Support by filing a petition. --- I'm just going to assume that CCP's overloaded right now and I'll be able to continue downloading the content later.
I really would not make that assumption.
CCP Philosophy: If it works, break it. If itGÇÖs broken, leave it alone and break something else.
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Sacu Shi
The Ammatar Auxillaries of Tidacha
50
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Posted - 2015.03.24 12:45:01 -
[19] - Quote
Aurora Roddez wrote:Downloaded all the updates, tried to log in and received the following error message - "The client's local session information is corrupt, probably as a result of failed cleanup during a disconnect. Connecting to the server in this state could lead to a rather unpleasant game experience. Please restart the client prior to logging in." Restarted the launcher multiple times, rebooted the computer, tried launching from "exefile.exe". Still getting that error message. http://i.imgur.com/7wmQyyy.jpg Ran the repair tool, logs gave the following message - Traceback (most recent call last): File "repairTool\progressPanel.pyo", line 379, in OnTaskFinish OverflowError: mktime argument out of range Ideas?
I got that message yesterday. I just started the game as normal. No issues. |
Ghaustyl Kathix
Rising Thunder
56
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Posted - 2015.03.24 12:46:58 -
[20] - Quote
For those of us with sub-par internet at home, is there an install package for all of the resources? When I was playing with it on Singularity, it took a minute at least to load the model and various skins for a cruiser, let alone a station, I'd rather download the whole thing at school and install that on the desktop at home. |
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CCP Maxwell
C C P C C P Alliance
62
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Posted - 2015.03.24 12:50:09 -
[21] - Quote
Ghaustyl Kathix wrote:For those of us with sub-par internet at home, is there an install package for all of the resources? When I was playing with it on Singularity, it took a minute at least to load the model and various skins for a cruiser, let alone a station, I'd rather download the whole thing at school and install that on the desktop at home.
I'd recommend setting the "Download all the resource files" flag in the launcher settings. The launcher will then download everything. Better restart the launcher after changing this setting.
CCP Maxwell - QA Engineer - Team RnB
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Ab'del Abu
Atlantis Ascendant
230
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Posted - 2015.03.24 12:51:25 -
[22] - Quote
ExpNinja wrote:Aria Tensus wrote:If you call this a success I would hate to witness a failure.
The launcher is stuck on an endless loop of "Installing files" and "Downloading EVE launcher update" - those messages alternate rapidly and there is no progress.
If I close the launcher and restart it, then it downloads the update and closes itself, never to be seen again. After relaunching we're back to square one. Same Problem here on normal launcher. (Installing steam version worked flawlessly in less then 2 min) EDIT: Found a fix So the fix i did was I went in to the folder location (After restarting my computer) (C:\Program Files (x86)\CCP\EVE) And started the launcher shortcut, After it just magically disappeared I then started the eve application as administrator. This fixed the problem.
Awesome thx!
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Oriella Trikassi
Trikassi Enterprises
2
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Posted - 2015.03.24 12:52:47 -
[23] - Quote
John WarpingSlow wrote:Downloading the full 7.x gigs of "download on demand", it froze at 1.54 gigs out of 7.92. (Waited 10 mins with no progress.) Killed the launcher after it wouldn't close, waited, and restarted. Yes, I got that too and at about the same point. However this apparent freeze also happens to me with updates on Second Life which clear cache before restarting, so I knew what to do - go for a cup of coffee. After a while it got going again. Be patient!
Second Life/Firestorm I give a good twenty minutes before giving up and restarting. Second time, it nearly always succeeds.
oo, as I type cache moved, update under way.... Client is ready!
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CCP Goliath
C C P C C P Alliance
2669
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Posted - 2015.03.24 13:00:28 -
[24] - Quote
Oriella Trikassi wrote:John WarpingSlow wrote:Downloading the full 7.x gigs of "download on demand", it froze at 1.54 gigs out of 7.92. (Waited 10 mins with no progress.) Killed the launcher after it wouldn't close, waited, and restarted. Yes, I got that too and at about the same point. However this apparent freeze also happens to me with updates on Second Life which clear cache before restarting, so I knew what to do - go for a cup of coffee. After a while it got going again. Be patient! Second Life/Firestorm I give a good twenty minutes before giving up and restarting. Second time, it nearly always succeeds. oo, as I type cache moved, update under way.... Client is ready!
If you got a 7gb file download, then restarting the launcher is the way to go. I had this issue, because I started patching before we had published the correct patchinfo files and purged the old ones, and the issue instantly resolved for me. I realise that you're sorted, but also replying to the person you replied to (as well as anyone else experiencing the 7gb download issue)
CCP Goliath | QA Director | EVE Illuminati | @CCP_Goliath
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Amira Yiu
Nex quod Principatus
0
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Posted - 2015.03.24 13:05:16 -
[25] - Quote
I got an installation for Singularity and another one for Tranquillity. Is it ok to have them both use the same cache location or will this be causing any issues?
Just wanted to make sure, though maybe this is what was being referred to as "multiple EvE installations". |
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CCP Maxwell
C C P C C P Alliance
62
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Posted - 2015.03.24 13:07:38 -
[26] - Quote
Amira Yiu wrote:I got an installation for Singularity and another one for Tranquillity. Is it ok to have them both use the same cache location or will this be causing any issues?
Just wanted to make sure, though maybe this is what was being referred to as "multiple EvE installations".
Both Sisi and TQ will be using the shared cache location.
CCP Maxwell - QA Engineer - Team RnB
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Valyn Horn
Boys in Plaid VERY BEST
0
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Posted - 2015.03.24 13:08:54 -
[27] - Quote
CCP Maxwell wrote:Ghaustyl Kathix wrote:For those of us with sub-par internet at home, is there an install package for all of the resources? When I was playing with it on Singularity, it took a minute at least to load the model and various skins for a cruiser, let alone a station, I'd rather download the whole thing at school and install that on the desktop at home. I'd recommend setting the "Download all the resource files" flag in the launcher settings. The launcher will then download everything. Better restart the launcher after changing this setting.
If we select the Download all the resource files setting, will the game do this in the background or will the launcher force the full download and delay launch of the game?
It would be nice if it was Diablo 3 Style, where the game will initially be playable early, but the full texture download happens in the background.
My understanding is without the setting checked, we will not download everything, only stuff in our general area, like adjacent systems and whatnot. Is that right?
Ideally, I'd like to launch the game as early as possible, but still download everything completely after enough time passes. |
Amira Yiu
Nex quod Principatus
0
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Posted - 2015.03.24 13:09:20 -
[28] - Quote
CCP Maxwell wrote:Amira Yiu wrote:I got an installation for Singularity and another one for Tranquillity. Is it ok to have them both use the same cache location or will this be causing any issues?
Just wanted to make sure, though maybe this is what was being referred to as "multiple EvE installations". Both Sisi and TQ will be using the shared cache location.
Thank you very much! :) And good job on the smooth release to the team! |
dominickthebuff buff
Viziam Amarr Empire
3
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Posted - 2015.03.24 13:14:47 -
[29] - Quote
It said it deleted 13.4 gigs of data and is moving it is this supposed to happen? |
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CCP Atropos
C C P C C P Alliance
455
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Posted - 2015.03.24 13:17:39 -
[30] - Quote
Yes, the EVE Launcher detected it in your EVE install and is migrating it to the shared resource cache. |
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