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Commander Zeal
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Posted - 2006.10.26 22:26:00 -
[1]
Hi, I subscribed for 30 days play time and then canceled my subscription on the same day to avoid reoccurring charges. In other words, I simply wanted a month of game time.
My account status is listed as follows:
Username: commander_zeal Payment Type: Credit Card Subscription Status: Active (Cancellation Pending) Expires: 26. October 2006 Remaining Days:0
I'm confused as to why it says my game time expires on the same day I purchased a month. I am still able to login and play without any problems.
My questions are:
1. Have I already been billed for a month? (this is OK) 2. Am I still set for automatic renewal? 3. Why is Expiration listed as same day of 30 day purchase and why is Remaining Days listed as 0?
I apologize if these questions have been answered already.
Very confusing billing policy.
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pricecheqr
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Posted - 2006.10.26 22:35:00 -
[2]
The wording is odd on the account info page...
I have done this before and was able to play until my subscription expired. One tip if you intend on starting back up at a later date. Right before the account expires, start a REALLY long skill, like one of the 30 day skills. It will continue to train and will finish even if the account has expired.
/emote looks at his 3m sp in learning and chuckles
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Billy Sastard
Amarr Zephyr Enterprises Inc. Astral Wolves
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Posted - 2006.10.26 22:36:00 -
[3]
GD ALTS!!!!
/emote goes to the setting and reset the default character....
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Commander Zeal
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Posted - 2006.10.26 22:54:00 -
[4]
OK, I will do that, but does anyone know why it lists my expiration on the same day I paid for a month? It also lists my Remaining Days as 0. Is this because I haven't been billed yet or what? I'm totally confused.
And by the way, I use only Amar ships and currently fly a Maller cruiser. I wanna move up to battlecruisers so what longterm skill do you recommend? I think training the first battlecruiser skill alone is something ridiculous, like 30 days.
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Caleb Paine
ISS Navy Task Force Interstellar Starbase Syndicate
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Posted - 2006.10.26 22:58:00 -
[5]
Edit out your login name... pronto.
-------------------------------- ISS Navy Task Force; Protecting your interest. |
Commander Zeal
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Posted - 2006.10.27 01:50:00 -
[6]
OK, now my Days Remaining is listed as "-1" and I still haven't received a response from CCP. That's obviously an error.
I must say, the customer support here is pretty shabby.
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Marine HK4861
Caldari Seoltachd
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Posted - 2006.10.27 11:06:00 -
[7]
Did you petition it under the right catagory?
Billing is the correct one for this type of question.
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