Pages: [1] 2 :: one page |
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Author |
Thread Statistics | Show CCP posts - 0 post(s) |
Abbot Jackson
Trillium Invariant Honorable Third Party
0
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Posted - 2015.04.17 18:19:24 -
[1] - Quote
Anybody else having this issue?
I log into the launcher and click the yellow button that says "PLAY". The word "LAUNCHING" slides down, but the client never opens.
exefile.exe is shown running and using ~70k memory in the task manager. Each time I click "PLAY" another .exe file comes up.
Other info:
Playing on windows 7. Filed a support ticket, and was told to reinstall the launcher and turn off antivirus; neither worked. The same thing happens with my alt which uses the Steam client.
I'm going through EVE withdrawal. |
outridger33
Unexpected Company Brave Collective
0
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Posted - 2015.04.17 18:40:59 -
[2] - Quote
about the same problem i had a blue screen then client corrupted so i did a fresh install and now the exe process just runs. reboot disable antivirus and running the eve files from the bin file makes no difference. |
Nihilaus Vause
Eleutherian Guard Villore Accords
4
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Posted - 2015.04.17 19:18:44 -
[3] - Quote
Yeah mine has a tendency to just take about 5 minutes to start after hitting launch, but today it's taken about 7 minutes.
That plus the 15 minutes or so the launcher takes to say "ready" if there's been any patch.
That's like... 20 minutes of ship spinning I'm missing out on. |
Arafel Achasse
Corporation Endurance Testing
0
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Posted - 2015.04.18 10:41:33 -
[4] - Quote
My client has some delays before showing up a window after using the launcher.
I thought it was because the client and all its resources were running on my NAS over the network.
I tried using logserver but it only registered some 5 min timeframe pause.
LogServer Screenshot |
Lord Minma
ANZAC ALLIANCE Fidelas Constans
0
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Posted - 2015.04.18 13:09:33 -
[5] - Quote
Hi Have same issue 5 mins between clicking play, launching being shown , and game actually starting...This has started since last patch.... got a request in with CCP no answer yet |
Wolfca Quaranta
NerdHerd The Explicit Alliance
2
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Posted - 2015.04.19 17:37:39 -
[6] - Quote
been having issues with the launcher since the resorce caching patch. from launching out of both the launcher and exe file, i would click "play" word changes to "launching" then 20 sec later would go back to "play" would repeat this cycle for a few min. then it decides to open up multiple instances of the game and id have to close all of them. |
GM Akilian
Game Masters C C P Alliance
4
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Posted - 2015.04.29 21:28:03 -
[7] - Quote
Hi guys,
It's possible the delay you are getting is because the launcher is downloading some resources each time. Here are some tips you can try.
Open up the launcher settings window. In the download tab, tick the download all resource files. Then restart the launcher.
If the issue still persists it could be a folder permission issue within the operating system. If that is the case then try right click on the launcher or the icon you use to start the game and select run as administrator from the drop down list. This should repair any folder permission errors.
Should that still not resolve the issue. Then please navigate to your EVE installation folder and run rescache.exe from there. This program will verify the files in your shared resource cache folder and replace any corrupt files. It will also offer to download any missing files for you. If you download these files then hopefully the delay you are experiencing will be gone. |
Lord Minma
ANZAC ALLIANCE Fidelas Constans
0
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Posted - 2015.04.30 08:54:19 -
[8] - Quote
worked for me thanks |
Treyah
Association of Commonwealth Enterprises Nulli Secunda
33
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Posted - 2015.05.01 02:24:28 -
[9] - Quote
None of these solutions worked for me. |
DscoutPSA
The Green Machine That Escalated Quickly.
3
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Posted - 2015.05.01 06:45:37 -
[10] - Quote
GM Akilian wrote:Hi guys,
It's possible the delay you are getting is because the launcher is downloading some resources each time. Here are some tips you can try.
Open up the launcher settings window. In the download tab, tick the download all resource files. Then restart the launcher.
If the issue still persists it could be a folder permission issue within the operating system. If that is the case then try right click on the launcher or the icon you use to start the game and select run as administrator from the drop down list. This should repair any folder permission errors.
Should that still not resolve the issue. Then please navigate to your EVE installation folder and run rescache.exe from there. This program will verify the files in your shared resource cache folder and replace any corrupt files. It will also offer to download any missing files for you. If you download these files then hopefully the delay you are experiencing will be gone.
Did All of these - still greyed out PLAY button.
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GM Akilian
Game Masters C C P Alliance
5
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Posted - 2015.05.01 18:17:55 -
[11] - Quote
DscoutPSA wrote:GM Akilian wrote:Hi guys,
It's possible the delay you are getting is because the launcher is downloading some resources each time. Here are some tips you can try.
Open up the launcher settings window. In the download tab, tick the download all resource files. Then restart the launcher.
If the issue still persists it could be a folder permission issue within the operating system. If that is the case then try right click on the launcher or the icon you use to start the game and select run as administrator from the drop down list. This should repair any folder permission errors.
Should that still not resolve the issue. Then please navigate to your EVE installation folder and run rescache.exe from there. This program will verify the files in your shared resource cache folder and replace any corrupt files. It will also offer to download any missing files for you. If you download these files then hopefully the delay you are experiencing will be gone. Did All of these - still greyed out PLAY button.
If the launcher is updating but the play button remains gray after logging in then please try navigating to the EVE installation folder then open the bin folder. There you should find exefile.exe please try right clicking it and selecting run as administrator from the drop down list. This should bypass the launcher and correct any incorrect folder permissions for the client. Once you have started the game this way please try closing the launcher and the client and then try starting the game again. |
Telle Kosava
Aliastra Gallente Federation
0
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Posted - 2015.05.02 18:39:45 -
[12] - Quote
I was having a similar issue. The launcher would not show any effort towards loading, leaving the status bar and the PLAY button grayed out.
By disabling the proxy server settings, I have resolved the issue. Network and Sharing Center < Internet Options < LAN Settings *Connections tab* < Uncheck the top box under Proxy server area (it reads "Use a Proxy server for you LAN (These settings will not apply to dial-up or VPN connections).)
I hope this helps. I have encountered this issue before and am unsure what program or setting keeps "re-checking" this option. |
Crazy Renegade
Deep Core Mining Inc. Caldari State
5
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Posted - 2015.05.04 01:43:34 -
[13] - Quote
Ever since this last update I have been unable to play eve. I log in, click play and watch the client disappear, I dumped my cache, reinstalled eve client from scratch, tried to log in again and still no luck. I log in, client disappears no hand shake with the character selection screen. Just disappears. My other client, stayed, so I figured it was retrieving updates despite the yellow progress bar being at the finish point. So I left it while I did other things. 2 hrs later. nada.... Client still there. no hand shake with the selection screen. I filed a petition with CCP. hope this gets fixed soon..... |
Bird Fuel
Section 8. Tactical Narcotics Team
0
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Posted - 2015.05.04 02:31:11 -
[14] - Quote
if something is updating or downloading how about putting that lil yellow bar to work to let us know the only way i found out the launcher wasactually doing something was by looking at the process and seeing it was using abandwith |
DscoutPSA
The Green Machine That Escalated Quickly.
3
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Posted - 2015.05.04 12:51:25 -
[15] - Quote
GM Akilian wrote:DscoutPSA wrote:GM Akilian wrote:Hi guys,
It's possible the delay you are getting is because the launcher is downloading some resources each time. Here are some tips you can try.
Open up the launcher settings window. In the download tab, tick the download all resource files. Then restart the launcher.
If the issue still persists it could be a folder permission issue within the operating system. If that is the case then try right click on the launcher or the icon you use to start the game and select run as administrator from the drop down list. This should repair any folder permission errors.
Should that still not resolve the issue. Then please navigate to your EVE installation folder and run rescache.exe from there. This program will verify the files in your shared resource cache folder and replace any corrupt files. It will also offer to download any missing files for you. If you download these files then hopefully the delay you are experiencing will be gone. Did All of these - still greyed out PLAY button. If the launcher is updating but the play button remains gray after logging in then please try navigating to the EVE installation folder then open the bin folder. There you should find exefile.exe please try right clicking it and selecting run as administrator from the drop down list. This should bypass the launcher and correct any incorrect folder permissions for the client. Once you have started the game this way please try closing the launcher and the client and then try starting the game again.
Thanks for your help so far. Tried that too :)
Just to pre-empt the obvious questionsGǪ
I use a 4G router but I have access to an adsl line the latter being logistically inconvenient.
I had a perfect experience with the launcher and updates up to the download-on-demand patch using the 4G router. Low ping - high speeds - gameplay perfect. Speedtest
The DOD patch resulted in the previously mentioned (and Support Ticketed) greyed out play button and with an unmoving download bar. I did all the repairs, new launchers, new repairers, total download of new client from the offline cab bins link all to no avail.
Now hereGÇÖs the weird bit.
If I plug in the adsl line into the PC the launcher download bar fills yellow and I get a yellow play bar.
Great!! Now if I return to the 4G connection and restart the launcherGǪ. Greyed out PLAY and empty download bar.
I CAN play the now patched client through the 4G router but only if I use the .exe file in the bin folder. Of course every time you guys patch the patch for the patch etc. I have to revert to the adsl line to get any game connection at all even if I try to use the .exe file (obviously incompatible build).
All other Internet services are normal through the 4g, pidgin TS browser.
Something has changed and I am pretty sure its your new launcher thatGÇÖs caused this.
Please fix thanks.
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Killian Redbeard
Ironhand Research and Industrial Corp
49
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Posted - 2015.05.05 02:51:01 -
[16] - Quote
GM Akilian wrote:DscoutPSA wrote:GM Akilian wrote:Hi guys,
It's possible the delay you are getting is because the launcher is downloading some resources each time. Here are some tips you can try.
Open up the launcher settings window. In the download tab, tick the download all resource files. Then restart the launcher.
If the issue still persists it could be a folder permission issue within the operating system. If that is the case then try right click on the launcher or the icon you use to start the game and select run as administrator from the drop down list. This should repair any folder permission errors.
Should that still not resolve the issue. Then please navigate to your EVE installation folder and run rescache.exe from there. This program will verify the files in your shared resource cache folder and replace any corrupt files. It will also offer to download any missing files for you. If you download these files then hopefully the delay you are experiencing will be gone. Did All of these - still greyed out PLAY button. If the launcher is updating but the play button remains gray after logging in then please try navigating to the EVE installation folder then open the bin folder. There you should find exefile.exe please try right clicking it and selecting run as administrator from the drop down list. This should bypass the launcher and correct any incorrect folder permissions for the client. Once you have started the game this way please try closing the launcher and the client and then try starting the game again.
Cleared cache, Run launcher as Admin, went to folder ran the rescahe.exe. Game just gets the Not Responding when client launches.
Running the exefile.exe ( Running as Administrator) does the same thing the launcher does. It starts to launch the game but doesn't. Look in Task Manager and it says Eve --> Not Responding.
Was working fine until patch today.
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Renegade Leader
Nerotic Transport Corp
3
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Posted - 2015.05.05 05:34:44 -
[17] - Quote
I had this problem. I was able to fix it by accessing the eve directory and starting the "Rescache" program. After it scanned the cache and downloaded 9500 missing files and 850+ corrupted files, I was able to finally log in to the game without any problems. |
Black Guns
Quagmire Industrial
0
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Posted - 2015.05.05 10:48:13 -
[18] - Quote
Im having no luck logging into game this morning myself,was playing last night with no issues. |
Rykuss
SYNDAX CORPORATION Yulai Federation
142
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Posted - 2015.05.06 03:18:02 -
[19] - Quote
Currently stuck on file 40 of 7871 missing files, running the rescache tool, since I cannot play the game. I played or was logged in the majoirty of the day today, logged off for a bit, and can no longer connect. This has been happening every evening since this new launcher started, I often have to launch and relaunch a dozen or more times each day just to connect. Sometimes switching the language works, sometimes not, it is frustrating.
You, too, can be a Solid Gold dancer.
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Drizzd
Eagle Construction Worx
7
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Posted - 2015.05.06 14:01:07 -
[20] - Quote
I experience this "bug" (I wouldnt really call it that) from time to time (like every 3rd day) - and I take the "windows-approach" to fix it. Close launcher , wait 5 seconds , restart launcher - success-rate of doing that is 100% for me - except the TQ-Server is down like on patch-days |
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Blackfeathers
Unholy Knights of Cthulhu Test Alliance Please Ignore
5
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Posted - 2015.05.07 03:26:05 -
[21] - Quote
Killian Redbeard wrote:GM Akilian wrote:DscoutPSA wrote:GM Akilian wrote:Hi guys,
It's possible the delay you are getting is because the launcher is downloading some resources each time. Here are some tips you can try.
Open up the launcher settings window. In the download tab, tick the download all resource files. Then restart the launcher.
If the issue still persists it could be a folder permission issue within the operating system. If that is the case then try right click on the launcher or the icon you use to start the game and select run as administrator from the drop down list. This should repair any folder permission errors.
Should that still not resolve the issue. Then please navigate to your EVE installation folder and run rescache.exe from there. This program will verify the files in your shared resource cache folder and replace any corrupt files. It will also offer to download any missing files for you. If you download these files then hopefully the delay you are experiencing will be gone. Did All of these - still greyed out PLAY button. If the launcher is updating but the play button remains gray after logging in then please try navigating to the EVE installation folder then open the bin folder. There you should find exefile.exe please try right clicking it and selecting run as administrator from the drop down list. This should bypass the launcher and correct any incorrect folder permissions for the client. Once you have started the game this way please try closing the launcher and the client and then try starting the game again. Cleared cache, Run launcher as Admin, went to folder ran the rescahe.exe. Game just gets the Not Responding when client launches. Running the exefile.exe ( Running as Administrator) does the same thing the launcher does. It starts to launch the game but doesn't. Look in Task Manager and it says Eve --> Not Responding. Was working fine until patch today. I'm having this issue, only since this morning though. Worked before downtime. |
Dermeisen
9
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Posted - 2015.05.07 07:18:16 -
[22] - Quote
I've tried all these things:
I uninstalled Eve and downloaded and reinstalled it.
I uninstalled my virus software, after the issues that have already been talked about in the thread.
I uninstalled Eve and reinstalled it for the second time.
I rebooted and then repaired, all when fine but the issue remains the client doesn't start after login.
I downloaded all the resources as suggested, and then ran the resource cache app: all files verified, 0 corrupt and 0 not yet downloaded.
*************************The issue is that Eve won't launch after I log in via the launcher.*****************************
Nothing is working for me!
"Not the Boreworms!"
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Blackfeathers
Unholy Knights of Cthulhu Test Alliance Please Ignore
5
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Posted - 2015.05.07 07:30:46 -
[23] - Quote
Yeah - I've done all those too- re-installed loads of times. |
Demons Hell
KarmaFleet Goonswarm Federation
5
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Posted - 2015.05.07 12:07:43 -
[24] - Quote
/* Open up the launcher settings window. In the download tab, tick the download all resource files. Then restart the launcher. */
thnx
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S1euth
Justified Chaos Spaceship Bebop
47
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Posted - 2015.05.07 12:09:02 -
[25] - Quote
Dermeisen wrote:I've tried all these things:
*************************The issue is that Eve won't launch after I log in via the launcher.*****************************
Exact same issue for me. Last night it worked fine. This morning, I authenticate and the launcher changes to "launching" for 6-8 seconds and then nothing. The "play" button cycles back and appears again.
recache.exe was the solution that worked for me - it took a while, but 123 files totalling about 72mb were missing and needed to be redowloaded. The launcher didnt identify these missing files. |
Dermeisen
10
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Posted - 2015.05.07 19:34:18 -
[26] - Quote
Dermeisen wrote:I've tried all these things:
I uninstalled Eve and downloaded and reinstalled it.
I uninstalled my virus software, after the issues that have already been talked about in the thread.
I uninstalled Eve and reinstalled it for the second time.
I rebooted and then repaired, all fine but the issue remains the client doesn't start after login.
I downloaded all the resources as suggested, and then ran the resource cache app: all files verified, 0 corrupt and 0 not yet downloaded.
*************************The issue is that Eve won't launch after I log in via the launcher.*****************************
Nothing is working for me!
DAY TWO
The PLAY button is NOT greyed it does the launching roll over and the application exefile.exe is executed. In the resource monitor this file is described as CCP ExeFile, and further its Status indicates that it is 'not responding'.
The reason give for the crash is as follows
Description: A problem caused this program to stop interacting with Windows.
Problem signature: Problem Event Name:AppHangB1 Application Name:exefile.exe Application Version:2015.3.87.336 Application Timestamp:550829e6 Hang Signature:e59a Hang Type:0 OS Version:6.1.7601.2.1.0.768.3 Locale ID:2057 Additional Hang Signature 1:e59a8ccaa6be227f79af6f26ebf76d30 Additional Hang Signature 2:27cb Additional Hang Signature 3:27cb6ed248d2e9914fe078cc61b4f44c Additional Hang Signature 4:e59a Additional Hang Signature 5:e59a8ccaa6be227f79af6f26ebf76d30 Additional Hang Signature 6:27cb Additional Hang Signature 7:27cb6ed248d2e9914fe078cc61b4f44c
Read our privacy statement online: http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
If the online privacy statement is not available, please read our privacy statement offline: C:\Windows\system32\en-US\erofflps.txt
I hope this is useful to someone who is more tec savvy than I am.
"Not the Boreworms!"
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Kacer Xenro
Lom Corporation SpaceMonkey's Alliance
19
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Posted - 2015.05.07 19:34:56 -
[27] - Quote
What is going on with this patch, i'm running the rescache as suggested, i've scanned almost 30.000 files, and i've got 3200 corrupted files. How on earth does this happen o0 |
Svarogych
Gipsies The Afterlife.
1
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Posted - 2015.05.07 21:02:44 -
[28] - Quote
rescache.exe helped me too, 8 broken files and 2 hours of rebooting, uninstalling, changing network config, etc. |
Blackfeathers
Unholy Knights of Cthulhu Test Alliance Please Ignore
6
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Posted - 2015.05.08 07:43:30 -
[29] - Quote
Rescache comes up saying no corrupt or missing files for me - still not working. Re-installed a few times - still no joy. |
w33Daz
Empire Assault Corp Dead Terrorists
1
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Posted - 2015.05.08 09:27:26 -
[30] - Quote
Hi , also having issues from today , done the rescache only 2 files corrupted asked to download , "y" , downloaded restarted launcher now with full GREY play button , was sticking in task manager before whilst rolling play button now i can get logged in from using the bin>eve.exe , the launcher has broken :O |
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