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Author |
Thread Statistics | Show CCP posts - 4 post(s) |
Bagrat Skalski
Poseidaon
8602
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Posted - 2015.05.29 16:28:03 -
[31] - Quote
If I use launcher, I have to wait 1min 14 s to see character screen. Using exe it was 36 s to see it. less than half minute of my life watching black screen. If you want people to use launcher and be thankfull for it, it have to be something like 40 s optimal logon time, and without grayed out buttons, "offlining" launchers and other "I am almost having a fun time" experiences.
Custom ship skins | Since 2014 | Character creator style "repaint" | Bring back the dream
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Elenahina
Agony Unleashed Agony Empire
641
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Posted - 2015.05.29 16:32:42 -
[32] - Quote
CCP Logibro wrote:The exefile will still work with the next patch.We'll be republishing a news article soon to clarify what is actually happening with the patch next week.UPDATE: See this news item for details.
Why are you ruining my I told you sos Bro?!
Agony Unleashed is Recruiting - Small Gang PvP in Null Sec
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Phoenix Jones
Isogen 5
1340
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Posted - 2015.05.29 16:51:58 -
[33] - Quote
We are going to have to come up with a "launcher improvement committee" to fix the issues with the launcher and improve its viability. Evefile.exe does bypass the improved security measures that CCP is trying to implement, and they will have to disable it eventually. If I had the flexibility of deploying multiple Eve clients through a single launcher click, I would.
Just about every modern mmo uses a launcher. Just about everybody hates them. It hits harder for us because we typically use multiple clients. there is also the ddos issues, grey button issue, broken launcher issue, slow patch issue, it running issue, etc.
Pitchfork away for now.
Yaay!!!!
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Whiskey Wagon
Applied Ignorance
0
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Posted - 2015.05.29 17:00:44 -
[34] - Quote
Damage done. I think I'm finished paying money to be trolled by CCP. I can get that for free elsewhere on the internet. |
DaReaper
Net 7
2112
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Posted - 2015.05.29 17:01:16 -
[35] - Quote
I use the launcher for my 4 clients, i don;t really have many issues. but the slowness of it, is rather annoying. Esp on first log in. I do like that i cna easily alt with the launcher, as long as my last login was the account i want to alt.
OMG Comet Mining idea!!! Comet Mining!
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Chribba
Otherworld Enterprises Otherworld Empire
14444
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Posted - 2015.05.29 17:01:32 -
[36] - Quote
I welcome this (pardon my upcoming language) ******* change - IF! you actually implement a way to keep separate settings folders/stores!
/c
GÿàGÿàGÿà Secure 3rd party service GÿàGÿàGÿà
Visit my in-game channel 'Holy Veldspar'
Twitter @Chribba
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DaReaper
Net 7
2112
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Posted - 2015.05.29 17:02:14 -
[37] - Quote
Whiskey Wagon wrote:Damage done. I think I'm finished paying money to be trolled by CCP. I can get that for free elsewhere on the internet.
if thats the case, i'll be happy to take your stuff, just contract it to me i'll keep it safe for you =)
OMG Comet Mining idea!!! Comet Mining!
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Sturmwolke
646
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Posted - 2015.05.29 17:13:14 -
[38] - Quote
Needs a tactical nukelar arty instead of pitchfork if they went ahead with it. The Scylla DoD changes has inherent issues that I don't think they will ever resolve ... just like the wonderful launcher.
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Seven Koskanaiken
Positive Failure Black Legion.
1517
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Posted - 2015.05.29 17:32:29 -
[39] - Quote
Backpeddling V |
SilentAsTheGrave
Brave Newbies Inc. Brave Collective
277
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Posted - 2015.05.29 17:34:31 -
[40] - Quote
Aww yiss. Motha fuckin tears!
Buddy Program: If you sign up with my buddy invite link and subscribe with a valid payment method - I will give you 95% of the going rate for PLEX!
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SilentAsTheGrave
Brave Newbies Inc. Brave Collective
277
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Posted - 2015.05.29 17:35:59 -
[41] - Quote
Whiskey Wagon wrote:Damage done. I think I'm finished paying money to be trolled by CCP. I can get that for free elsewhere on the internet. Ok you are really exaggerating here.
Buddy Program: If you sign up with my buddy invite link and subscribe with a valid payment method - I will give you 95% of the going rate for PLEX!
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Dominous Nolen
Powder and Ball Alchemists Union Mordus Angels
49
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Posted - 2015.05.29 18:24:07 -
[42] - Quote
Side note seeing as we are talking launcher/login stuff...
Can we maybe get a switch character option so instead of fully quitting out of the client we can just quickly switch back to character selection screen for efficiency sake?
This is EVE, Not Hello Kitty: Island Adventure
===================================
Powder and Ball Alchemists Union - "Turning Lead into Gold since 2008"
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Ransu Asanari
Powder and Ball Alchemists Union Mordus Angels
231
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Posted - 2015.05.29 18:31:17 -
[43] - Quote
So if the outrage from even the mention of the exefile login being removed is any indication- CCP you need to put a LOT more attention to improving and fixing the launcher before you even think about removing the workaround. I know the article has been pulled already and clarified, but look at this as an opportunity to see the feedback on how happy we are with the Launcher in its current state (hint: we're not).
- Auto downloads and applies patches without having to restart the launcher after downtime for it to figure out there is an update.
- Error codes that actually make sense to humans - as opposed to THIS (what is that, a CD key??). I don't even want to know what caused it to do THIS (actually I do)
- Not having the Username/Password login window just be MISSING while the rest of the launcher animations load.
- Being able to deal with a DNS resolution issue and fallback to IP address - using the exefile is a frequent workaround to this issue during a temporary routing issue or region specific DDOS.
- Increasing the performance speed of the launcher so it doesn't take so long to load up or switch accounts.
- If you're using a VPN or frequently changing IP address, the IP Verification step comes up every time you put in the password incorrectly, and even if it does log in properly, it doesn't remember the IP address and will ask you to verify the character name again the next time. Putting in the Character name just boots you back to the login username/password screen, so it's useless anyway.
Quote:If you continue to experience issues with attempting to update your EVE Online client, please contact Customer Support and file a ticket under Technical Support -> Installation and Patching. What is the expected priority and turnaround for response if we are having problems with the Launcher? In USTZ?
Because I've logged BUGS (EBR-35979) and just had them closed and ignored, when the launcher looks like THIS.
Am I going to be able to get actual troubleshooting done with the GMs in a timely manner? Take a look at THIS thread and answer if I will get actual cause and resolution within 2 weeks, or just a canned response linking to the article on how to reinstall the launcher?
TLDR: The launcher needs more functionality, resilience, and supportability before you even think about taking away the exe. And that's not even talking about 2-Factor Authentication yet.
Powder and Ball Alchemists Union - "Turning Lead into Gold since 2008"
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Lucas Kell
Internet Terrorists SpaceMonkey's Alliance
6212
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Posted - 2015.05.29 18:31:50 -
[44] - Quote
I use neither the launcher nor the exe file to launch EVE (just the launcher to update), sof pfft, who cares.
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Kiandoshia
Applied Anarchy SpaceMonkey's Alliance
2285
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Posted - 2015.05.29 18:39:30 -
[45] - Quote
As far as I can see, as long as you only use the launcher to update, stuff should still work as it has for the past 2 years, or however long there has been a launcher. |
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CCP Falcon
11599
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Posted - 2015.05.29 18:47:19 -
[46] - Quote
Kaarous Aldurald wrote:
Care to comment on why the contradictory information was released in the first place?
I say this as someone who has the launcher fail on them many, many times, and someone who relies on the exe file on a regular basis.
Yeah, this was a misunderstanding between Community, Customer Support and Development, and my team ended up putting out inaccurate messaging based on that.
As you can see in this news item, it's been clarified now. I'll be the first to admit when we screw up, so apologies for the miscommunication.
No pitchforks please >_<
<3
CCP Falcon || EVE Universe Community Manager || @CCP_Falcon
Happy Birthday To FAWLTY7! <3
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Carrie-Anne Moss
Brave Newbies Inc. Brave Collective
164
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Posted - 2015.05.29 19:01:50 -
[47] - Quote
CCP Falcon wrote:Kaarous Aldurald wrote:
Care to comment on why the contradictory information was released in the first place?
I say this as someone who has the launcher fail on them many, many times, and someone who relies on the exe file on a regular basis.
Yeah, this was a misunderstanding between Community, Customer Support and Development, and my team ended up putting out inaccurate messaging based on that. As you can see in this news item, it's been clarified now. I'll be the first to admit when we screw up, so apologies for the miscommunication. No pitchforks please >_< <3 So was the E.T.A. on the Skins DevBlog a screwup or not? |
Caldari 5
D.I.L.L.I.G.A.F. S.A.S Affirmative.
402
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Posted - 2015.05.29 19:10:58 -
[48] - Quote
CCP Falcon wrote:Kaarous Aldurald wrote:
Care to comment on why the contradictory information was released in the first place?
I say this as someone who has the launcher fail on them many, many times, and someone who relies on the exe file on a regular basis.
Yeah, this was a misunderstanding between Community, Customer Support and Development, and my team ended up putting out inaccurate messaging based on that. As you can see in this news item, it's been clarified now. I'll be the first to admit when we screw up, so apologies for the miscommunication. No pitchforks please >_< <3 As someone who launches the Launcher updating and then closing it, and then launching 4 clients from the evefile.exe (stored in the same location, but referenced through 4 different symlinks) so that I don't have to reposition the screen every time, http://imgur.com/5AIMHWg I like to have account 1 on the bottom Left Screen, account 2 on the Top Left Screen, account 3 on the Top Right Screen, account 4 on the Bottom Right Screen.
Now the above being said, If CCP ever changes the screen position changes to be remembered per account, instead of per install location, I might actually consider using the launcher to actually launch the game. |
Dominous Nolen
Powder and Ball Alchemists Union Mordus Angels
49
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Posted - 2015.05.29 19:27:34 -
[49] - Quote
CCP Falcon wrote:Yeah, this was a misunderstanding between Community, Customer Support and Development, and my team ended up putting out inaccurate messaging based on that. As you can see in this news item, it's been clarified now. I'll be the first to admit when we screw up, so apologies for the miscommunication. No pitchforks please >_< <3
Thanks Falcon <3 *puts away pitchfork*
This is EVE, Not Hello Kitty: Island Adventure
===================================
Powder and Ball Alchemists Union - "Turning Lead into Gold since 2008"
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Ransu Asanari
Powder and Ball Alchemists Union Mordus Angels
232
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Posted - 2015.05.29 19:35:54 -
[50] - Quote
Keeping my pitchfork until I actually see some Launcher improvements/fixes on the horizon as a result of this shitstorm.
Might shop for some new ones here: https://www.reddit.com/r/pitchforkemporium
Powder and Ball Alchemists Union - "Turning Lead into Gold since 2008"
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Paranoid Loyd
5436
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Posted - 2015.05.29 19:54:34 -
[51] - Quote
How to know when you are definitely ******* up, Chribba curses:
Chribba wrote:I welcome this (pardon my upcoming language) ******* change - IF! you actually implement a way to keep separate settings folders/stores!
Until you do, I couldn't care less about your 2FA changes. You screwing up my two-digit settings for a fail 2FA is not worth it. I survived 12 years without so I will survive another year or so until you sort things out.
also edit/did you even consult CSM in this case?! I think at least a few would have raised a few concern about this change...
/c
"Gankers are just other players, not supernatural monsters who will get you if you don't follow some arbitrary superstition. Haul responsibly and without irrational fear." Masao Kurata
Fix the Prospect!!!
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Mag's
the united
19513
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Posted - 2015.05.29 20:05:52 -
[52] - Quote
Carrie-Anne Moss wrote:CCP Falcon wrote:Kaarous Aldurald wrote:
Care to comment on why the contradictory information was released in the first place?
I say this as someone who has the launcher fail on them many, many times, and someone who relies on the exe file on a regular basis.
Yeah, this was a misunderstanding between Community, Customer Support and Development, and my team ended up putting out inaccurate messaging based on that. As you can see in this news item, it's been clarified now. I'll be the first to admit when we screw up, so apologies for the miscommunication. No pitchforks please >_< <3 So was the E.T.A. on the Skins DevBlog a screwup or not? Well if they called it an E.T.A. I would consider that to mean Estimated Time of Arrival. Hope that helps.
Now leaving you with posting privileges, well, most think that's long over due.
**Destination SkillQueue:- **
It's like assuming the lions will ignore you in the savannah, if you're small, fat and look helpless.
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Robert Warner
Brutor Tribe Minmatar Republic
87
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Posted - 2015.05.29 20:35:28 -
[53] - Quote
CCP Falcon wrote:Kaarous Aldurald wrote:
Care to comment on why the contradictory information was released in the first place?
I say this as someone who has the launcher fail on them many, many times, and someone who relies on the exe file on a regular basis.
Yeah, this was a misunderstanding between Community, Customer Support and Development, and my team ended up putting out inaccurate messaging based on that. As you can see in this news item, it's been clarified now. I'll be the first to admit when we screw up, so apologies for the miscommunication. No pitchforks please >_< <3
To be honest I wouldn't mind seeing the old .exe go if the launcher was actually useful. Unfortunately, however, even after several years it still proves to be overtly cumbersome and clumsy, and I'm somewhat baffled as to why it was never streamlined. Even the simple process of switching accounts on the new launcher is an arduous process.
Are there any plans to address the glaring issues with the new launcher in the near future? |
Bagrat Skalski
Poseidaon
8602
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Posted - 2015.05.29 20:39:29 -
[54] - Quote
Dominous Nolen wrote:Side note seeing as we are talking launcher/login stuff...
Can we maybe get a switch character option so instead of fully quitting out of the client we can just quickly switch back to the character selection screen for efficiency sake? Impossible.
Custom ship skins | Since 2014 | Character creator style "repaint" | Bring back the dream
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Beanard
Pandemic Horde Inc. Pandemic Horde
7
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Posted - 2015.05.29 20:41:33 -
[55] - Quote
Launcher has never worked for me since I started playing again a couple of weeks ago.
I should not have to download another file, delete a directory and install something. You should fix your launcher. it has been crap since it was introduced.
Guess I will wait to extend sub or start another account till I see how this works out. |
Solstice Punk
Red Federation RvB - RED Federation
18
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Posted - 2015.05.29 22:34:00 -
[56] - Quote
I like how the dev jumps in early to calm the masses.
- All incoming connection attempts are being blocked. If you want to speak to me you will find me either in Hek local, you can create a contract or make a thread about it in General Discussions. I will call you back. -
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Thirdsin
Intergalactic Fight Club Gentlemen's.Club
6
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Posted - 2015.05.29 23:33:16 -
[57] - Quote
CCP Falcon wrote:Yeah, this was a misunderstanding between Community, Customer Support and Development, and my team ended up putting out inaccurate messaging based on that. As you can see in this news item, it's been clarified now. I'll be the first to admit when we screw up, so apologies for the miscommunication. No pitchforks please >_< <3
Point of record, the 'community' didn't misunderstand a god damn thing (best read in the voice of Samuel L Jackson for effect). It was pretty clear what was stated, thus ragecage '15 over this. Unless you're referring to CSMs?
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Imalia Bloodlines
Friendly Empire Corporation
0
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Posted - 2015.05.29 23:43:28 -
[58] - Quote
Jesus Christ, if repair fails then do this. If luncher fails do this, if all fails contact support and hope for miracle. Are you that incapable of producing a way to LAUNCH your flagship title without users having to go though Hell itself? |
Solstice Punk
Red Federation RvB - RED Federation
20
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Posted - 2015.05.30 00:07:25 -
[59] - Quote
Jesus Christ ........ Hell........
You have a weird interpretation of hell.
- All incoming connection attempts are being blocked. If you want to speak to me you will find me either in Hek local, you can create a contract or make a thread about it in General Discussions. I will call you back. -
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ISD Supogo
ISD Community Communications Liaisons
491
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Posted - 2015.05.30 00:36:42 -
[60] - Quote
Removed a post.
Quote:Forum rules8. Use of profanity is prohibited.The use of profanity is prohibited on the EVE Online forums. This includes the partial masking of letters using numbers or alternate symbols, and any attempts at bypassing the profanity filter.
ISD Supogo
Lieutenant Commander
Community Communication Liaisons (CCLs)
Interstellar Services Department
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