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Author |
Thread Statistics | Show CCP posts - 36 post(s) |
Phial Naari
Lone Star Warriors Yulai Federation
0
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Posted - 2015.12.02 16:05:51 -
[91] - Quote
I keep getting this error and I've verified cache twice...
Error Shared Cache
Cache verified
I've run the launcher as administrator, tried re-installing the launcher and that's about it.
Part of the Log
16:04:28.726 debug Resuming "Resource prefetch for Tranquility" 16:04:28.726 debug "Resource prefetch for Tranquility" has 3 files to download 16:04:28.812 error Couldn't copy temp file to final location for "/92/925e0a7e98c5e605_0fb81486c19712092ddbf67bb90ffe5b" to "C:\\ProgramData\\CCP\\EVE\\SharedCache\\/ResFiles/92/925e0a7e98c5e605_0fb81486c19712092ddbf67bb90ffe5b" 16:04:28.817 error Couldn't copy temp file to final location for "/92/926628248e465314_990a72cbf5ec9b9d90cf714c9d3ebc9a" to "C:\\ProgramData\\CCP\\EVE\\SharedCache\\/ResFiles/92/926628248e465314_990a72cbf5ec9b9d90cf714c9d3ebc9a" 16:04:28.822 error Couldn't copy temp file to final location for "/92/92604e256144eb5f_aea4d35bb1601d74215f2506f15b549c" to "C:\\ProgramData\\CCP\\EVE\\SharedCache\\/ResFiles/92/92604e256144eb5f_aea4d35bb1601d74215f2506f15b549c" 16:04:28.822 debug Downloaded 0 files ( "22.83KB" ) 16:04:28.823 debug Finished task "Resource prefetch for Tranquility" 16:04:28.823 warning Update failed for "Tranquility" with error: 3 16:04:28.823 error "tq" update failed with a disk write error 16:04:36.720 info diagnoseDiskWriteProblems ignoring 16:04:43.454 warning Couldn't get binary index for "quantum" 16:04:43.454 warning Couldn't get binary index for "solace" 16:04:43.454 warning Couldn't get resource index for "quantum" 16:04:43.454 warning Couldn't get resource index for "solace" 16:04:43.455 warning Couldn't get binary index for "sisi" 16:04:43.455 warning Couldn't get binary index for "duality" 16:04:43.455 warning Couldn't get binary index for "mp" 16:04:43.455 warning Couldn't get resource index for "sisi" 16:04:43.455 warning Couldn't get resource index for "duality" 16:04:43.455 warning Couldn't get resource index for "mp" 16:08:12.955 debug Purging extra files 16:08:12.966 debug Purged 0 files |
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CCP Snorlax
C C P C C P Alliance
814
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Posted - 2015.12.02 16:37:40 -
[92] - Quote
Phial Naari wrote:I keep getting this error and I've verified cache twice... Error Shared CacheCache verifiedI've run the launcher as administrator, tried re-installing the launcher and that's about it. Part of the Log 16:04:28.726 debug Resuming "Resource prefetch for Tranquility" 16:04:28.726 debug "Resource prefetch for Tranquility" has 3 files to download 16:04:28.812 error Couldn't copy temp file to final location for "/92/925e0a7e98c5e605_0fb81486c19712092ddbf67bb90ffe5b" to "C:\\ProgramData\\CCP\\EVE\\SharedCache\\/ResFiles/92/925e0a7e98c5e605_0fb81486c19712092ddbf67bb90ffe5b" 16:04:28.817 error Couldn't copy temp file to final location for "/92/926628248e465314_990a72cbf5ec9b9d90cf714c9d3ebc9a" to "C:\\ProgramData\\CCP\\EVE\\SharedCache\\/ResFiles/92/926628248e465314_990a72cbf5ec9b9d90cf714c9d3ebc9a" 16:04:28.822 error Couldn't copy temp file to final location for "/92/92604e256144eb5f_aea4d35bb1601d74215f2506f15b549c" to "C:\\ProgramData\\CCP\\EVE\\SharedCache\\/ResFiles/92/92604e256144eb5f_aea4d35bb1601d74215f2506f15b549c" ... 16:08:12.966 debug Purged 0 files Can you delete those three target files manually?
CCP Snorlax - Software Architect - Team RnB
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Charlie Firpol
Spiritus Draconis Spaceship Bebop
315
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Posted - 2015.12.02 16:39:29 -
[93] - Quote
CCP Snorlax wrote:Known issues: - Pasting into the password field doesn't work on the Mac
Lost your settings? This update for the BETA Launcher should have renamed the folder containing client settings. If this did not happen, your settings may have been left behind, and does not display in the migration tool.
The following information should help in recovering these settings.
For Windows users (7 and up):
* Hit the Windows key + R (or hit the start menu and type "run") * Type "%localappdata%/ccp/eve" * Open the folder that ends with "..._tq_87.237.38.200" (ex. c_ccp_eve_sharedcache_tq_87.237.38.200) * Copy any "settings_" folders * Return to the parent folder and enter the folder that replaced the IP address with _tranquility (ex. c_ccp_eve_sharedcache_tq_tranquility) * Paste the "settings_" folders here * Restart launcher
I tried to install the Beta Launcher today. Upon asking, which settings I want to import, I was at first really confused. Looks like I had a bunch of old settings folders (from Test servers, multiple installations, old installation paths...) littering the appdata folder.
I did a lot of trying out different settings, none imported properly. Whatever settings I tried to import with the Launchers menu, the game always started in stock configuration (fullscreen, showing the intro video, etc.).
To get my proper settings working, I had to manually copy and rename a settings folder in the appdata folders. The one I had to copy has not been the one ending with "87.237.38.200". In fact, there was no folder ending with that IP. (here has been one with another IP, but those settings were bad, too).
The settings folder I copied was in the folder called "e_eve_tranquility" (E: is the harddrive I installed EVE on).
Edit: It would be really nice if the launcher menu, that is used for importing old settings, would show you which settings has been used last time. That would make it a lot easier for everyone that has such a littered old settings menu like I did :D
The Butcher of Black Rise - eve-radio.com
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Phial Naari
Lone Star Warriors Yulai Federation
0
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Posted - 2015.12.02 16:48:30 -
[94] - Quote
CCP Snorlax wrote: Can you delete those three target files manually?
Sadly my folder is empty already, I'm already being contacted by customer support GM Tron. |
Mister Ripley
Ministry of War Amarr Empire
99
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Posted - 2015.12.02 18:17:17 -
[95] - Quote
Maybe you should change the "Version Type" setting in the settings window to "Launcher Version" or something similar. I thought it was related to the testservers. So I could get a dev build of the testserver or something. Although the confirmation message after changing it to "Development" says it's changing the Launcher Version, maybe that's enough. |
Murtac
Brave Newbies Inc. Brave Squids
0
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Posted - 2015.12.02 22:00:24 -
[96] - Quote
I've been trying all day to get the launcher to download the latest launcher update. But the download is extremely slow, and eventually stalls.
Best I've gotten to is 37%. Restarted it after two hours of no movement at all. Now I'm back a 9% :(
Any way I can fix this? Or even better, is there a direct download link? Perhaps one that doesn't sit on a 64kbps line?
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CCP Snorlax
C C P C C P Alliance
814
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Posted - 2015.12.02 22:16:08 -
[97] - Quote
Murtac wrote:I've been trying all day to get the launcher to download the latest launcher update. But the download is extremely slow, and eventually stalls.
Best I've gotten to is 37%. Restarted it after two hours of no movement at all. Now I'm back a 9% :(
Any way I can fix this? Or even better, is there a direct download link? Perhaps one that doesn't sit on a 64kbps line?
The update should be small, a few hundred kb, unless you have a fairly old version to start with. Not sure what's going on.
Anyway, the latest version is at https://binaries.eveonline.com/EveLauncher-987223.exe - that's about 50MB and comes from the same location so I'd be surprised if that works any faster. Worth a try, though.
CCP Snorlax - Software Architect - Team RnB
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Murtac
Brave Newbies Inc. Brave Squids
0
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Posted - 2015.12.02 22:41:27 -
[98] - Quote
CCP Snorlax wrote:Murtac wrote:I've been trying all day to get the launcher to download the latest launcher update. But the download is extremely slow, and eventually stalls.
Best I've gotten to is 37%. Restarted it after two hours of no movement at all. Now I'm back a 9% :(
Any way I can fix this? Or even better, is there a direct download link? Perhaps one that doesn't sit on a 64kbps line?
The update should be small, a few hundred kb, unless you have a fairly old version to start with. Not sure what's going on. Anyway, the latest version is at https://binaries.eveonline.com/EveLauncher-987223.exe - that's about 50MB and comes from the same location so I'd be surprised if that works any faster. Worth a try, though.
Thank you!
It is still very slow: About one hour for the 46.5MB. I'm on a 16mbit/s line, so I usually have about 100 times as much.
I downloaded it to my webserver (which took maybe 2 seconds) and downloaded it to my PC from there. That took less than a minute.
It appears that the Telekom does not like your host (Telia, it seems?)
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Salpun
Global Telstar Federation Offices Unicorn Nation
834
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Posted - 2015.12.03 01:02:06 -
[99] - Quote
New version is not switching between servers could force it using the server list in the upper right but clicking on the list that does open is not working.
If i dont know something about EVE. I check https://wiki.eveonline.com/en/wiki/ISK_The_Guide
See you around the universe.
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Kal'Han
Win or Die
29
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Posted - 2015.12.03 02:34:20 -
[100] - Quote
Murtac wrote:... downloaded it to my webserver (which took maybe 2 seconds) and downloaded it to my PC from there. That took less than a minute. It appears that the Telekom does not like your host (Telia, it seems?)
lots of grieving on this issue, in the issues and workaround forum. this confirms that the server are fine to provide the data to some random servers you are fine getting said data from this random server, but the same thing between ccp and you does not work
you see Telia because of, I assume, a traceroute.
Telia is just providing global internet routing, mainly northern Europe. Right now I see Level3, no Telia. Try a traceroute if you can do that from your webserver, you'll probably see something different too.
now to make some of the griever understand the concept of "route" and stop throwing tantrum on how ccp is bad.... nah I'll keep ignoring the lot
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Nuuk
Technodrome Laboratory Aporkalypse Now
0
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Posted - 2015.12.03 03:03:19 -
[101] - Quote
One issue to consider please:
The launcher seems to be downloading and uploading consistently; please add a metered connection option.
And thank you.
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Finn-Revaie Charaunte
Roll It For Tears
0
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Posted - 2015.12.03 09:00:59 -
[102] - Quote
wow
This is the greatest ui-related feature I have ever seen implemented aside from the changes to overview icons. The new beta launcher is absolutely breathtaking. I am extremely impressed. I saw the beta launcher in action at the hands of CCP Cognac at EVE Down Under 2015 and decided I would try it. I downloaded it mere moments ago and it was the most seamless installation and auto-update process for any game client I have ever used. I am actually in awe. It is so beautiful. The background image is amazing, the layout is faultless, and I can DRAG tO ReSIZe THE FREAKING WINDOW!!!!111. It looks perfect on Windows 10.
The following is a list of how I feel about the beta launcher:
- wow
- good godwow
- wow! Team RnB
Thank you so much! I really look forward to the launcher going to general release and to further projects from Team RnB! |
Kefevs Pirkibo
State War Academy Caldari State
0
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Posted - 2015.12.03 17:31:18 -
[103] - Quote
The new launcher looks promising. At the same time, there is some possible improvements.
Profile now contains all information related to the characters AND physical settings like monitor setup.
I don't know how many in EVE plays with multiple accounts and multiple clients. It would be nice to choose the screen in the launcher, without changing the profile. Currently to change a screen you need to logon then change the screen. For most this temporary blocking of a monitor might not be important. For others this could be a true challenge or a total disaster. Bringing in a [fill in your favorite alt] that blocks your main at the wrong time would be, not cool.
My personal favorite way to solve this would be a screen pulldown menu that can be changed before launch. This would also very visual show what screen the client is going to end up on.
This might be a minor issue, for a limited number of players, or it might be something to consider.
Kef
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CCP raRaRa
C C P C C P Alliance
121
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Posted - 2015.12.03 17:50:57 -
[104] - Quote
Salpun wrote:New version is not switching between servers could force it using the server list in the upper right but clicking on the list that does open is not working.
This issue should be fixed with GUI version 1.729, which was deployed today.
CCP raRaRa // Web Developer // Team Webster
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Redwyne Vyruk
Tr0pa de elite. Pandemic Legion
17
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Posted - 2015.12.03 19:47:02 -
[105] - Quote
Phial Naari wrote:CCP Snorlax wrote: Can you delete those three target files manually?
Sadly my folder is empty already, I'm already being contacted by customer support GM Tron.
i'm getting same problem, how did you fixed that? |
O2 jayjay
DERP'S R US
52
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Posted - 2015.12.03 23:01:21 -
[106] - Quote
I love the new launcher.
I was wondering if you could make it larger for players using 4k monitors? Also can i get a 200-250% UI scaling? |
stranik infernum
Aurora Musus Amica
0
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Posted - 2015.12.04 08:23:48 -
[107] - Quote
Thanks I liked waiting for such a long time) |
Merida DunBrogh
Black Screen Of Raging Defeat
45
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Posted - 2015.12.04 14:45:58 -
[108] - Quote
In the message of today about Solace & the Masstest, the message was too long for my launcher size(As small as possible). Because I couldn't scroll in the message itself I had to make the Launcher larger to be able to read the entire message.
Adding a scroll ability to messages that are larger than the launcher would be great. |
Markus Reese
Deep Core Mining Inc. Caldari State
799
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Posted - 2015.12.04 15:34:49 -
[109] - Quote
Okay, I have been fighting this for a while.
Cause I have an older SSD, I cannot just have everything going to C: drive. As such, I have symbolic linkings, etc. New beta launcher on trying to start, running as admin, gives the popup that files cannot be found or insufficient permissions.
Is there a folder aside from the users/roaming/CCP folder hiding somewhere on my C drive or another file/folder I am missing?
To quote Lfod Shi
The ratting itself is PvE. Getting away with it is PvP.
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CCP Snorlax
C C P C C P Alliance
814
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Posted - 2015.12.04 15:44:14 -
[110] - Quote
Markus Reese wrote:Okay, I have been fighting this for a while.
Cause I have an older SSD, I cannot just have everything going to C: drive. As such, I have symbolic linkings, etc. New beta launcher on trying to start, running as admin, gives the popup that files cannot be found or insufficient permissions.
Is there a folder aside from the users/roaming/CCP folder hiding somewhere on my C drive or another file/folder I am missing? Do you have the shared cache on the C: drive? That's what takes up the most space. You can move that in the Shared Cache Settings in the launcher.
CCP Snorlax - Software Architect - Team RnB
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CCP Snorlax
C C P C C P Alliance
814
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Posted - 2015.12.04 15:59:00 -
[111] - Quote
O2 jayjay wrote:I love the new launcher.
I was wondering if you could make it larger for players using 4k monitors? Also can i get a 200-250% UI scaling? This is on my todo list!
CCP Snorlax - Software Architect - Team RnB
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Zkai Eriker
Sebiestor Tribe Minmatar Republic
0
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Posted - 2015.12.04 16:05:39 -
[112] - Quote
This new launcher can stuff it as far as I'm concerned. Been trying since 11pm GMT to get it to recognize my character name for IP verification on Sisi and Solace. Had a go at every trick in the book I can think of but nope "Incorrect character name entered" regardless of the fact that TQ logs in witthout a single hitch |
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CCP Snorlax
C C P C C P Alliance
814
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Posted - 2015.12.04 16:16:14 -
[113] - Quote
Zkai Eriker wrote:This new launcher can stuff it as far as I'm concerned. Been trying since 11am GMT to get it to recognize my character name for IP verification on Sisi and Solace. Had a go at every trick in the book I can think of but nope "Incorrect character name entered" regardless of the fact that TQ logs in witthout a single hitch Have you changed your password recently? If so, try your old password on the test servers.
CCP Snorlax - Software Architect - Team RnB
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Zkai Eriker
Sebiestor Tribe Minmatar Republic
0
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Posted - 2015.12.04 16:23:15 -
[114] - Quote
CCP Snorlax wrote:Zkai Eriker wrote:This new launcher can stuff it as far as I'm concerned. Been trying since 11am GMT to get it to recognize my character name for IP verification on Sisi and Solace. Had a go at every trick in the book I can think of but nope "Incorrect character name entered" regardless of the fact that TQ logs in witthout a single hitch Have you changed your password recently? If so, try your old password on the test servers.
No dice unfortunately. Still getting that same ol red text taunting me. Tried making an alt acc and seeing if that turned up anything and the red text made an appearance there as well.
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Chan'aar
State War Academy Caldari State
29
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Posted - 2015.12.04 18:04:21 -
[115] - Quote
I am simply unable to use the new launcher, I have downloaded at least two different versions and they each display the same issue.
The installation appears to complete OK but when I click on the "finish" button I get a windows error popup saying the evelauncher has encountered a problem and needs to close.
I am left with a desktop icon but when I click that I get told that evelauncher.exe is not a valid win32 application
I also receive a windows error message when I uninstall the launcher saying that maintenancetool.exe has encountered a problem. |
Akiko Ichosira
Karl XII's Dragoner Apocalypse Now.
3
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Posted - 2015.12.04 18:38:42 -
[116] - Quote
Getting a problem upgrading the launcher from time to time now. Not every update is a problem. Its says its downloading the binaries and then closes the launcher for the update window : http://prntscr.com/9ac5wd
And then nothing happens. i left that **** open for an hour without any progress at all. Only thing that helps is reinstalling everything.
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Johnny S Foster
Brave Newbies Inc. Brave Squids
0
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Posted - 2015.12.04 19:02:27 -
[117] - Quote
I couldn't see that this had already been posted, sorry if it's duplicate.
When using mumble overlay, the overlay ends up on the launcher itself and not on the game clients.
Photo: http://imgur.com/fQYi2ii |
Ashade Grey
Fish 'n' Fun The Volition Cult
0
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Posted - 2015.12.04 19:40:15 -
[118] - Quote
I love the new launcher.
however, for the first time today, after updating to the latest version, the following error occurred about 15 minutes after:
Faulting application name: QtWebEngineProcess.exe, version: 0.0.0.0, time stamp: 0x561c3bc0 Faulting module name: Qt5WebEngineCore.dll, version: 5.5.1.0, time stamp: 0x561c3ac1 Exception code: 0x80000003 Fault offset: 0x01750e04 Faulting process id: 0x1f88 Faulting application start time: 0x01d12ec7c14e0000 Faulting application path: C:\EVE\Launcher\QtWebEngineProcess.exe Faulting module path: C:\EVE\Launcher\Qt5WebEngineCore.dll Report Id: 4359fe33-9abd-11e5-90df-94de807cb59f |
Fixy FixIT
Lunar-Tic Strategic Services
12
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Posted - 2015.12.04 20:06:42 -
[119] - Quote
Been using the Beta launcher since day 1 with almost ZERO issues and I have to say I loveIT
However, after todays update, the launcher does not know when an account is active already, nor will it quit an account from the "Stop" button.
After quitting "in game" the launcher refuses to allow me to select the account I just quit and play on another toon.
Closing, and restarting while I still have a client open simply results in a blank launcher screen.
It's all gone wrong :(
Can you FixIT please CCP ?
Thanks in Advance.
Fixy. |
Zkai Eriker
EVE University Ivy League
0
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Posted - 2015.12.04 20:06:46 -
[120] - Quote
Tried logging in via bypassing the launcher and running the EXE as is. Tried both main and the trial acc's with no luck on both fronts just "incorrect username/password" crap. Itt boils down to the whole name verify BS, make that thing optional, if I wanna make my acc convenient but unsecure then just let me. Or use a capcha, or an email link, or a secret question or a remembered phrase. Anything but this crappy name validation
Did a basic and Traceroute as well to try and figure something out but its all gibberish to me and Tranquility still works just fine, its Solace and Singularity that are being sods
Starting traceroute diagnostics - this may take several minutes
Starting tracert for binaries.eveonline.com
Tracing route to d17ueqc3zm9j8o.cloudfront.net [54.230.196.121] over a maximum of 30 hops:
1 20 ms 19 ms 17 ms hari-bam-1.network.virginmedia.net [212.43.161.3] 2 18 ms 18 ms 17 ms hari-core-2a-xe-201-0.network.virginmedia.net [81.96.16.74] 3 22 ms 21 ms 22 ms brnt-bb-1a-ae8-0.network.virginmedia.net [81.96.16.201] 4 * * * Request timed out. 5 19 ms 18 ms 23 ms brnt-bb-1c-ae1-0.network.virginmedia.net [62.254.42.102] 6 20 ms 18 ms 19 ms m686-mp2.cvx1-b.lis.dial.ntli.net [62.254.42.174] 7 22 ms 19 ms 18 ms 213.46.174.118 8 32 ms 34 ms 34 ms a100row-ic-300382-ldn-b3.c.telia.net [213.248.77.194] 9 * * * Request timed out. 10 * * * Request timed out. 11 * * * Request timed out. 12 35 ms 34 ms 34 ms server-54-230-196-121.lhr50.r.cloudfront.net [54.230.196.121]
Trace complete.
Starting tracert for res.eveonline.ccpgames.com
Tracing route to dm794883twbxj.cloudfront.net [54.230.12.54] over a maximum of 30 hops:
1 19 ms 18 ms 17 ms hari-bam-1.network.virginmedia.net [212.43.161.3] 2 17 ms 19 ms 18 ms hari-core-2a-xe-201-0.network.virginmedia.net [81.96.16.74] 3 19 ms 20 ms 22 ms brnt-bb-1a-ae8-0.network.virginmedia.net [81.96.16.201] 4 20 ms 19 ms 20 ms tclo-ic-2-ae0-0.network.virginmedia.net [212.250.14.202] 5 21 ms 19 ms 19 ms m450-mp2.cvx3-a.ltn.dial.ntli.net [213.104.85.194] 6 39 ms 31 ms 51 ms 54.239.101.154 7 30 ms 29 ms 30 ms 54.239.101.159 8 51 ms 27 ms 27 ms 54.239.41.118 9 79 ms 28 ms 30 ms 178.236.3.49 10 * * * Request timed out. 11 * * * Request timed out. 12 * * * Request timed out. 13 31 ms 29 ms 27 ms server-54-230-12-54.ams1.r.cloudfront.net [54.230.12.54]
Trace complete.
Starting tracert for client.eveonline.com
Tracing route to client.eveonline.com [87.237.39.208] over a maximum of 30 hops:
1 29 ms 25 ms 16 ms hari-bam-1.network.virginmedia.net [212.43.161.3] 2 18 ms 18 ms 37 ms hari-core-2a-xe-201-0.network.virginmedia.net [81.96.16.74] 3 43 ms 23 ms 25 ms brnt-bb-1a-ae8-0.network.virginmedia.net [81.96.16.201] 4 * * * Request timed out. 5 * * * Request timed out. 6 * * * Request timed out. 7 21 ms 22 ms 26 ms nrth-bb-1b-ae0-0.network.virginmedia.net [62.254.42.130] 8 23 ms 24 ms 22 ms tele-ic-4-ae0-0.network.virginmedia.net [62.253.174.18] 9 * * * Request timed out. 10 * * * Request timed out. 11 * * * Request timed out. 12 * * * Request timed out. 13 * * * Request timed out. 14 * * * Request timed out. 15 * * * Request timed out. 16 * * * Request timed out. 17 * * * Request timed out. 18 * * * Request timed out. 19 * * * Request timed out. 20 * * * Request timed out. 21 * * * Request timed out. 22 * * * Request timed out. 23 * * * Request timed out. 24 * * * Request timed out. 25 * * * Request timed out. 26 * * * Request timed out. 27 * * * Request timed out. 28 * * * Request timed out. 29 * * * Request timed out. 30 * * * Request timed out.
Trace complete.
Traceroute diagnostics finished |
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