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Author |
Thread Statistics | Show CCP posts - 106 post(s) |
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CCP Bartender
C C P C C P Alliance
70
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Posted - 2016.03.07 10:43:55 -
[331] - Quote
The old launcher is managed by a different team, we're super interested in this, please file a ticket on it here:
https://support.eveonline.com/hc/en-us
Make sure you include the launcher log file, which is located by default at:
C:\Program Files (x86)\CCP\Eve\Launcher\Cache\launcher.{timestamp}.log |
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Sgt Ocker
Kenshin. DARKNESS.
840
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Posted - 2016.03.07 11:34:27 -
[332] - Quote
CCP Bartender wrote:The old launcher is managed by a different team, we're super interested in this, please file a ticket on it here: https://support.eveonline.com/hc/en-us Make sure you include the launcher log file, which is located by default at: C:\Program Files (x86)\CCP\Eve\Launcher\Cache\launcher.{timestamp}.log Ticket done.
Is there a way to force the new launcher to update (or just force what ever it is waiting for), server is back up but the launcher is stuck at "Please wait..."
My opinions are mine.
If you don't like them or disagree with me that's OK.- - - - - -
Just don't bother Hating - I don't care
It really is getting harder and harder to justify $23 a month for each sub.
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Jaantrag
54
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Posted - 2016.03.07 12:03:53 -
[333] - Quote
was there an update (any kind ? ) today .. was on dev. version and after some launcher update it went bad .. so reinstalled .. in relese version and it started downloading 1.8gigs of data .. ?? |
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CCP Bartender
C C P C C P Alliance
70
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Posted - 2016.03.07 15:27:43 -
[334] - Quote
Sgt Ocker wrote: Ticket done.
Perfect, I've got it here and we're digging into it, thanks! If anyone else has this issue as well, please do the same |
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Gecko Hareka
Old American Syndicate Silent Infinity
3
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Posted - 2016.03.07 20:16:55 -
[335] - Quote
Worked until 2016.03.06. When I started the launcher it wanted an update. After the update it could no longer start EVE and produced just an error message:
Application failed to start because it could not find or load the Qt platform plugin "windows". Reinstall may fix the problem.
I ran the repair.exe, which updated to the latest vrsion. I could then run the eve.exe to login, but the launcher still was broken (Error msg see above).
.... help, please, I guess...?!
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Jaantrag
54
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Posted - 2016.03.08 08:39:22 -
[336] - Quote
Gecko Hareka wrote:Worked until 2016.03.06. When I started the launcher it wanted an update. After the update it could no longer start EVE and produced just an error message:
Application failed to start because it could not find or load the Qt platform plugin "windows". Reinstall may fix the problem.
I ran the repair.exe, which updated to the latest vrsion. I could then run the eve.exe to login, but the launcher still was broken (Error msg see above).
.... help, please, I guess...?!
tryed reinstalling launcher ? |
Jaantrag
54
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Posted - 2016.03.08 10:49:01 -
[337] - Quote
whats the deal between "latest news" delay between the posts in website and launcher ?
http://screencast.com/t/ygcPKfgxfely
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Gecko Hareka
Old American Syndicate Silent Infinity
3
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Posted - 2016.03.08 18:27:12 -
[338] - Quote
FIXED: could not find or load the Qt platform plugin "windows"-Error
I could fix the issue by doing the following:
1. run repair tool to update to latest version 2. start game to check 3. reinstall launcher in pre-existing dir 4. Point install to the existing shared cache folder
-- --
Jaantrag wrote:Gecko Hareka wrote:Worked until 2016.03.06. When I started the launcher it wanted an update. After the update it could no longer start EVE and produced just an error message:
Application failed to start because it could not find or load the Qt platform plugin "windows". Reinstall may fix the problem.
I ran the repair.exe, which updated to the latest vrsion. I could then run the eve.exe to login, but the launcher still was broken (Error msg see above).
.... help, please, I guess...?!
tryed reinstalling launcher ?
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Gia Hawkins
Center for Advanced Studies Gallente Federation
0
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Posted - 2016.03.09 17:21:06 -
[339] - Quote
How do I log in through steam with the new launcher? there does not appear to be an option for this. logging normally takes me back to an old, inactive character account. can this be updated permanently to avoid having to logging in though steam each time?
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Lupus Toralen
Deep Core Mining Inc. Caldari State
0
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Posted - 2016.03.10 07:57:23 -
[340] - Quote
So does anyone else have the issue that server status no longer works in the launcher at all? Everything else works just not that. |
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Sally Enviere
6
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Posted - 2016.03.10 11:20:44 -
[341] - Quote
Lupus Toralen wrote:So does anyone else have the issue that server status no longer works in the launcher at all? Everything else works just not that.
Same here.
Launcher
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Lupus Toralen
Deep Core Mining Inc. Caldari State
0
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Posted - 2016.03.10 15:04:59 -
[342] - Quote
Not quite the same for me.
http://imgur.com/2lhLMBK |
Jon B Fletcher
Mine all the things
0
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Posted - 2016.03.11 00:32:39 -
[343] - Quote
I am still getting the same socket closing and disconnects since I stated in an earlier posting last week. So, have been 1.5+ weeks of not being able to play longer than 5 minutes at a time.
I am having my ISP verify everything the next couple of days and if that checks out, I am afraid after 10 years of playing a great game, I can not continue to pay for something I can no longer even stay logged into.
I have re-installed launcher, I run ping test. All sort of things.
I WANT TO PLAY EVE!
But, ever since the DB/HW upgrade 2+ weeks ago, I CAN NOT stay logged in longer than 5-10 minutes before I get disconnected. <-- That's the BEST amount I get, Usually it is 3 of the 5 accounts closing when they open.
AGAIN, I WANT TO PLAY, but can not pay anymore for something I am unable to use. ;-(( |
Maja Chou
48
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Posted - 2016.03.11 12:14:53 -
[344] - Quote
found "Issue" some clients was stuck while using multilaunch found the exe only in system explorer loadet with some cpu load the made
solution was my old 1,5s client start delay was "accidential" set to 1s while a launcherupdate!
dear CCP do we realy need a startdelay to 120s but not anymore in 0,1s steps? i would love to see we could adjust the delay in the first 10-20s? at least in 0,5s steps for better tweaking
oh and maybe i am not smart enough to find a copy option for client profiles if on the right site of the copy menu?
Da die auf Schildwall vorhandenen Informationen nur einen minimalen Einfluss auf das Endergebnis der Neuspielererfahrung von EVE als ganzes gehabt hätten,habe ich beschlossen, die Informationen so zu belassen, wie CCP sie zu liefern in der Lage ist.
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Elzek Thiesant
Power Bottoms Inc.
0
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Posted - 2016.03.11 17:22:51 -
[345] - Quote
Hey guys I posted to a different thread about this issue but I was probably in the wrong place along with some other folks
https://forums.eveonline.com/default.aspx?g=posts&m=6387152#post6387152
got in from out of town and downloaded new update to launcher. now I get three separate entry point errors that pop up when I try to lauch. One individual found he was able to get it fixed using the repair tool but it deleted all his settings and I am trying to prevent that. I have submitted a ticket but thought someone might know something.
Thanks |
Stacee Joringer
Kraken Exploration and Janitorial Services The Bastion
36
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Posted - 2016.03.13 09:35:46 -
[346] - Quote
Can we get the launcher notifications (black popovers) and Latest News feeds consolidated please? It doesn't make a lot of sense having two mechanisms performing the same function and just adds clutter.
Nobody likes popovers, so I'd suggest moving all the launcher notifications and news into the 'news' feed.
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Draacan Ferox
Arctic Light Inc. Arctic Light
0
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Posted - 2016.03.13 12:57:32 -
[347] - Quote
hi
I have strange problem new launcher says that it cant connect address https://launcher.eveonline.com/1.887/
And error code ERR_CONTENT_DECODING_FAILED
the launcher window is white and thos informations ? |
Maja Chou
49
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Posted - 2016.03.15 18:15:07 -
[348] - Quote
EBR-72834
found out my last eve startproblems using multilaunch was because a launcherupdate had overwriten my old 1,5s delay^^ set it to 2s and got again startproblems found out the launcher dont save the 2s setting anymore^^ (why is it usefull to have a up to 120s delay but NOT 0,1s in the first few sec or at least 0.5s steps in the first 20-30s?)
eve problems in this case are i see some eve exe started in process manager using lot of cpu power and stuck with about 270mb but never show up in taskbar i use 12gb ram a 2500k CPU (not overcloked) and 2 SSD (one for System one for games/pagefile) restarted the launcher even as admin no changes my stucking eve clients with 1s delay are mostly the 3. or 4.
additional problem in this case: the launcher often loose the settings witch accounts to start as multilaunch and fall back to the last account in the list its also anoying
p.s.: my slowest multistart delay on this system would be 1,4s below this some clients start to stuck i set it to 1,5s in the past for little bit more safe about this problem
Da die auf Schildwall vorhandenen Informationen nur einen minimalen Einfluss auf das Endergebnis der Neuspielererfahrung von EVE als ganzes gehabt hätten,habe ich beschlossen, die Informationen so zu belassen, wie CCP sie zu liefern in der Lage ist.
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Yavool Ramnoth
New OutRiders
0
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Posted - 2016.03.17 15:50:47 -
[349] - Quote
I am using Launcher version 10 18996. It continuously cycles the "Latest News" and "Online" indicator every 2-3 seconds, and never has the "play" button available to click. I can only log on via the launcher by selecting the server list dropdown menu in the top right and manually choosing Tranquility, logging in via the page that starts up, and going from there. Basically the launcher is useless to me as a means to log into the game other than the drop down server menu.
Any ideas how to fix this?
Thank you,
-yav |
Sgt Ocker
Kenshin. DARKNESS.
859
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Posted - 2016.03.18 11:12:44 -
[350] - Quote
Launcher TQ status is again broken. No matter how many times I restart the launcher it states TQ is online 11,868 (the amount online when the server shut down).
Select to start client - Unable to connect.....
How does one actually know when the DT has ended?
My opinions are mine.
If you don't like them or disagree with me that's OK.- - - - - -
Just don't bother Hating - I don't care
It really is getting harder and harder to justify $23 a month for each sub.
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Darkblad
337
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Posted - 2016.03.18 18:27:18 -
[351] - Quote
Maja Chou wrote:EBR-72834
found out my last eve startproblems using multilaunch was because a launcherupdate had overwriten my old 1,5s delay^^ set it to 2s and got again startproblems found out the launcher dont save the 2s setting anymore^^ Since you asked elsewhere, at which location that delay is saved to:
Not the registry not a settings file per say
Instead:
%localappdata%\CCP\EVE\QtWebEngine\Default\databases\https_launcher.eveonline.com_0\1
1 is a SQLite 3 db Withn the contained table keyvaluepairs fnd the key website_settings. The value of that contains the launch delay, like shown here
However: The value does not change if you adjust the delay from within the launcher settings. But the position of the slider does.
Can't tell, where that gets saved to.
NPE-ISD-Übersetzt!
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aquatiqus
Propane Inc.
0
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Posted - 2016.03.19 08:20:45 -
[352] - Quote
Because it was all working fine with the new launcher and multiple accounts I decided to "Remember" them. I also modified the startup delay to 5 sec. Bad decision, all I got afterwards was:
"Sorry, but an error occured while processing your request. Error code: LONG HEX NUMBER HERE"
Managed to restore defaults (?) by going to Settings -> General -> Forget all accounts.
Things were running good once more. So I decided to try and "Remember" them again, this time WITHOUT modifying the startup delay.
It worked, at least for now: all accounts are remembered (exited and rerun the launcher 5-6 times) and apparently the order of the accounts is also remembered.
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To be Biomassed
Dummy corppp
0
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Posted - 2016.03.19 11:21:33 -
[353] - Quote
While multiboxing, it causes to wipe all account data from launcher, when you close it all together it seems.
Happened a lot of times with me already
I am adding 50 acounts per week on eve launcher. Permabug. Add all of your accounts, then just a matter of few days to need to add it again.
Make something where we can store our login info, then when theproblem happens, we reroll it.
Utterly annoying |
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CCP Snorlax
C C P C C P Alliance
948
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Posted - 2016.03.19 12:43:20 -
[354] - Quote
To be Biomassed wrote:While multiboxing, it causes to wipe all account data from launcher, when you close it all together it seems.
Happened a lot of times with me already
I am adding 50 acounts per week on eve launcher. Permabug. Add all of your accounts, then just a matter of few days to need to add it again.
For most of them, it even ask for a pilot name, because i never logged in with that IP before.
Make something where we can store our login info, then when theproblem happens, we reroll it.
Utterly annoying Please file a bug report, attaching the logs from %LOCALAPPDATA%\CCP\EVE\Launcher.
CCP Snorlax - Software Architect - Team RnB - @CCP_Snorlax
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Stefan Silviu
Knowledge is Money - Money is Power
19
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Posted - 2016.03.20 11:15:32 -
[355] - Quote
hi
when are we going to get a reliable server status on the new launcher ? this issue is going on for a while for example during the todays DT the status shown in launcher for tq was online with 18k players active ... not to mention singularity |
Masao Kurata
Perkone Caldari State
438
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Posted - 2016.03.20 17:08:56 -
[356] - Quote
Sorry, but an error occured while processing your request.
Error code: 04E36740-7226-429F-B780-0E6568048033
Sigh. And of course exefile.exe works perfectly. Is there an ACTUAL REASON your launcher needs to depend on things other than the game server working properly? |
Tamar Finon
Lone Star Warriors Yulai Federation
2
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Posted - 2016.03.20 17:33:36 -
[357] - Quote
Hello,
I am also unable to log in to any of my accounts.
Any help sorting out this issue would be great.
Error code: 7DA7DC94-1823-40C1-8836-15369D1C11C2 |
Darkblad
348
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Posted - 2016.03.21 11:09:00 -
[358] - Quote
Darkblad wrote:Since you asked elsewhere, at which location that delay is saved to: Not the registry not a settings file per say Instead: %localappdata%\CCP\EVE\QtWebEngine\Default\databases\https_launcher.eveonline.com_0\1 1 is a SQLite 3 db Withn the contained table keyvaluepairs fnd the key website_settings. The value of that contains the launch delay, like shown hereHowever: The value does not change if you adjust the delay from within the launcher settings. But the position of the slider does. Can't tell, where that gets saved to. Found some additional hints.
Accessing the launcher's content from within my desktop browser (Chrome): Opening https://launcher.eveonline.com/ redirects to https://launcher.eveonline.com/1.738/ If I change the launch delay value there and reload the page (or open it in a new tab) the value is saved and loaded to reflect the new value.
But once I access the current GUI used by the actual launcher - which is https://launcher.eveonline.com/1.889/ -, the value gets reset to 1 second, while the slider position moves to the previously set position. If I change that value and save the settings, the Local storage does not change. Reloading the page once again also resets the numerical delay to 1 Second while the new slider position gets saved "somewhere else".
NPE-ISD-Übersetzt!
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Slivo
Beehive Surveillance La Division Bleue
24
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Posted - 2016.03.22 11:12:47 -
[359] - Quote
Hey there.
I did not read the whole thread and I don't know if the subject has been discussed but ...
PLEASE, fix the server state display. I don't know if it does not refresh often enough but you cannot know the state of servers during DT, that's annoying !
Thanks for your reading :D
EveHQ Development Team
Follow us on EveHQ.co | Twitter | Facebook
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CCP Snorlax
C C P C C P Alliance
951
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Posted - 2016.03.22 17:09:04 -
[360] - Quote
Aluandra wrote:can't find client launch command line options. i cannot add /LUA:OFF or can i? The launcher now has a --client-args command line option, so you could add --client-args /LUA:OFF to the command line used when starting the launcher (edit the shortcut).
CCP Snorlax - Software Architect - Team RnB - @CCP_Snorlax
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