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Thread Statistics | Show CCP posts - 1 post(s) |
Shade Millith
Jebediah Kerman's Junkyard and Spaceship Parts Co. I N F A M O U S
179
|
Posted - 2016.03.11 04:27:15 -
[211] - Quote
Okay, did some testing with a VPN. Note, my main computer is a Win 7 OS.
With the VPN going on a different route than the telia.net servers (Through an Asian server), three idle clients remained responsive, received updates as they should, and had no socketcloses for an hour and a half. Turning off the VPN brought the unresponsiveness back, and the clients quickly started not received updates, and one socketclose within 10 minutes.
Turning the VPN back on (Hong Kong server this time) and the issues went away again.
However, at the same time I had a Win 10 laptop going with two other clients at the same time without a VPN going, and Pingplotter telling me it was going through the Telia.net servers. At no point after 3 hours of this testing did this computer get a socket close, and the clients remained completely responsive.
Win 7 PC without VPN = Problems Win 7 PC with VPN = Fine Win 10 Laptop without VPN = Fine
I might try installing Win 10 on the PC to see if that makes a change. |
Shade Millith
Jebediah Kerman's Junkyard and Spaceship Parts Co. I N F A M O U S
179
|
Posted - 2016.03.11 07:09:28 -
[212] - Quote
Installed Win 10 on the PC, and tried without a VPN.
Nothing has changed. Opened 5 clients, waited 5 minutes, and typed something into a chat channel. Only 2 of them received the chat update. The two that did not receive it wouldn't respond when attempting to move the ship for 20+ seconds. 15 minutes and a socket close.
Laptop clients are still working perfectly.
I have no idea what's going on at this point.
Going to try using the WiFi through the laptop to the PC.
Caught a socket close with a 1 second interval Ping Plot. Wireshark is picking up three clients worth of data.
http://i.imgur.com/E3cvMmL.jpg |
Shade Millith
Jebediah Kerman's Junkyard and Spaceship Parts Co. I N F A M O U S
179
|
Posted - 2016.03.11 08:06:43 -
[213] - Quote
Bridging the WiFi connection from my router through the Laptop to the PC, rather than using a direct ethernet cable to the router.
30 minutes, no socketcloses, clients respond immediately, and they're updating like they should.
vOv |
Helios Anduath
Signal Cartel EvE-Scout Enclave
113
|
Posted - 2016.03.11 10:22:51 -
[214] - Quote
Shade Millith wrote:Okay, did some testing with a VPN. Note, my main computer is a Win 7 OS.
With the VPN going on a different route than the telia.net servers (Through an Asian server), three idle clients remained responsive, received updates as they should, and had no socketcloses for an hour and a half. Turning off the VPN brought the unresponsiveness back, and the clients quickly started not received updates, and one socketclose within 10 minutes.
Turning the VPN back on (Hong Kong server this time) and the issues went away again.
However, at the same time I had a Win 10 laptop going with two other clients at the same time without a VPN going, and Pingplotter telling me it was going through the Telia.net servers. At no point after 3 hours of this testing did this computer get a socket close, and the clients remained completely responsive.
Win 7 PC without VPN = Problems Win 7 PC with VPN = Fine Win 10 Laptop without VPN = Fine
I might try reinstalling Win 10 on the PC to see if that makes a change.
So, off the bat, that would be telling me that there is something odd with the network card in the PC that does not like Eve traffic however the next bit is a little odd.
Shade Millith wrote:Bridging the WiFi connection from my router through the Laptop to the PC, rather than using a direct ethernet cable to the router. According to Pingplotter, it is going through the same route.
30 minutes, no socketcloses, clients respond immediately, and they're updating like they should.
vOv
Interesting. That would go the same route as you are going through the same path and bridging hops don't appear on a tracert.
Just to clarify, PC < ethernet > Laptop < WiFi > Router is the setup that works?
What make/model is the network card in the PC and what model is the router? Could anyone else having idle-clients disconnecting please post the same info and whether the tests that Shade has run work?
If it didn't work when bridging though the laptop, I would have been looking at an issue with the driver not liking Eve traffic (VPN encapsulation could be enough to make the driver happy as the Eve traffic itself would be shoved through the VPN interface driver) or the card going dodgy. It is still worth checking whether the network card drivers have updated recently or whether there are any driver updates available.
With the laptop bridging working, there are a few more possibilities:
- I am pondering if there is an incompatability between the network card in your PC and your router - has there been a software update on your router recently?
- The network cable you are using could be problematic - can you test with another cable?
- The port on your router could be problematic - can you check on a different ethernet port?
- What speed is the port on your router? if it is gigabit, can you set the PC to 100 full duplex and test? If it is 100 meg, can you set it to 10 full duplex and test?
- Do you have (or can you borrow) a switch to see if plugging that in between your PC and router helps?
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Shade Millith
Jebediah Kerman's Junkyard and Spaceship Parts Co. I N F A M O U S
179
|
Posted - 2016.03.11 12:34:42 -
[215] - Quote
* Just to clarify, PC < ethernet > Laptop < WiFi > Router is the setup that works?
Correct.
* I am pondering if there is an incompatability between the network card in your PC and your router - has there been a software update on your router recently?
Checked the drivers on the ethernet card. Last updated early last year, no newer driver available. Checked for software updates on router, can't find anything that would suggest it. Updated firmware to see if it would help. No change.
* The network cable you are using could be problematic - can you test with another cable?
Different cable is causing same issue with laptop. Detailed below
* What make/model is the network card in the PC and what model is the router?
The router model is Model No. TD-W8960N connecting to a Intel(R) 82579V Gigabit Network Connection
* What speed is the port on your router? if it is gigabit, can you set the PC to 100 full duplex and test? If it is 100 meg, can you set it to 10 full duplex and test?
Going to guess it's a Gigabit as that's in the name. Set it to 100 Mbps Full Duplex. No change.
* Do you have (or can you borrow) a switch to see if plugging that in between your PC and router helps?
I don't have one, and I don't know of anyone that would. Sorry.
Just tried a new test. Laptop connected via Ethernet cable to router, and the same issues started cropping up. Unresponsiveness, not updating, etc. This is a different cable than the one I'm using on the PC, and a different port on the router.
So now...
PC connected via Ethernet cable to router = Problems Laptop connected via Ethernet cable to router = Problems Laptop connected to WiFi = Fine PC connected via Ethernet cable to Laptop, connected to WiFi = Fine PC connected through VPN = Fine
I'm going to try some other games and see if idling in them cause any issues. |
Helios Anduath
Signal Cartel EvE-Scout Enclave
113
|
Posted - 2016.03.11 16:59:16 -
[216] - Quote
Shade Millith wrote:* What make/model is the network card in the PC and what model is the router?
The router model is Model No. TD-W8960N connecting to a Intel(R) 82579V Gigabit Network Connection.
I should mention that I've had both this PC and this router for years, and nothing like this has happened before now.
It might be worth trying a different router if you can. Tech can just wear out and start having issues. Most home routers are actually computers running Linux with a single wired network interface connected to a switch, a wireless network adapter and an ADSL modem (for those that are a modem/router) and bits can start to go wrong after a few years.
Shade Millith wrote:* What speed is the port on your router? if it is gigabit, can you set the PC to 100 full duplex and test? If it is 100 meg, can you set it to 10 full duplex and test?
Going to guess it's a Gigabit as that's in the name. Set it to 100 Mbps Full Duplex. No change.
The network adapter is gigabit, but your router is 10/100. Try setting it to 10 just for a short test.
Shade Millith wrote:* Do you have (or can you borrow) a switch to see if plugging that in between your PC and router helps?
I don't have one, and I don't know of anyone that would. Sorry.
That is a shame - a switch would be a good test.
Shade Millith wrote:* Just tried a new test. Laptop connected via Ethernet cable to router, and the same issues started cropping up. Unresponsiveness, not updating, etc. This is a different cable than the one I'm using on the PC, and a different port on the router.
So now...
PC connected via Ethernet cable to router = Problems Laptop connected via Ethernet cable to router = Problems Laptop connected to WiFi = Fine PC connected via Ethernet cable to Laptop, connected to WiFi = Fine PC connected through VPN = Fine
I'm still half convinced because of the timing, that it has something to do with that Tranquility upgrade.
Just out of curiosity, what make and model is the network adapter on the laptop?
While it may have coincided with the TQ move/upgrade, nothing they can do on their end would affect how your router handles traffic on its wired interface. The more testing that you are doing, the more it is pointing to an "issue" with the wired interface on the router. The quickest way to rule it out would be to test with another router - even if it is just something you buy to test with and return it would help narrow down the issue.
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Enabran' Tain
Viziam Amarr Empire
11
|
Posted - 2016.03.11 18:31:52 -
[217] - Quote
>>open 7 sockets. >>two most important sockets close, 6 times in a row. >>"CCP: Totally at random, not being done intentionally, its your ISP provider and socket number." >>other 5 sockets stay open..." uhhhhhhh." >> (Crickets) "No explanation, but believe us." >> "You need to explain this issue." >> No. And we wont address this issue, speak again and it will happen more." >>"You're targeting multiboxers because you cant squeeze them out!" >>"CCP: ........................................."
FIX THIS PROBLEM BEFORE YOU UPGRADE THE GAME.
If someone multiboxes, you are sabotaging and jeopardizing their ships because you don't care about this problem or are doing it on purpose because of "muh money, muh jwob security"
You are becoming the problem by making new ones before you fix the old ones. |
Helios Anduath
Signal Cartel EvE-Scout Enclave
114
|
Posted - 2016.03.11 19:02:27 -
[218] - Quote
Enabran' Tain wrote:>>open 7 sockets. >>two most important sockets close, 6 times in a row. >>"CCP: Totally at random, not being done intentionally, its your ISP provider and socket number." >>other 5 sockets stay open..." uhhhhhhh." >> (Crickets) "No explanation, but believe us." >> "You need to explain this issue." >> No. And we wont address this issue, speak again and it will happen more." >>"You're targeting multiboxers because you cant squeeze them out!" >>"CCP: ........................................."
FIX THIS PROBLEM BEFORE YOU UPGRADE THE GAME.
If someone multiboxes, you are sabotaging and jeopardizing their ships because you don't care about this problem or are doing it on purpose because of "muh money, muh jwob security"
You are becoming the problem by making new ones before you fix the old ones.
What diagnostics, if any, have you done? As you can see from the posts from Shade, there seems to be an odd issue with his network adapter/router that causes some clients to close - that is not a CCP problem. If you read some of the other posts, there is packet loss along the route - again, not CCP's problem so why do you want them to fix something that is not their responsibility?
Comprehending this though would require you to actually read the thread and carry out some diagnostics rather than impotently spouting unverified assumptions and ludicrous conclusions. |
Shade Millith
Jebediah Kerman's Junkyard and Spaceship Parts Co. I N F A M O U S
179
|
Posted - 2016.03.12 08:02:07 -
[219] - Quote
Quote:Try setting it to 10 just for a short test.
Set the card to 10Mbps, no change. Tried the Half Duplex settings, no change.
Quote:Just out of curiosity, what make and model is the network adapter on the laptop?
Realtek PCIe FE Family Controller. The WiFi is 'RaLink RT5390R 802.11 bgn WiFi Adapter'
I'll see if I can get my hands on a different router at some point. But the likelihood of that happening at any time soon isn't exactly high. |
Tipa Riot
Federal Navy Academy Gallente Federation
2265
|
Posted - 2016.03.12 09:18:36 -
[220] - Quote
Coming back to the issues introduced with the recent updates ... I suspect the EvE client to be having a stake in that. What I expierience is: lags when things get hectic on the grid or some activity is triggered (gate jump, undocking, initiate fight, dropping probes, ...), sometimes stabilizing after 5-30s, but more often leading to a socket close, and one time even my EvEexe crashed (never had that before). When idling in station I have no problems, no disconnects. To be clear I have not changed anything on my side, it all was smooth for almost 3 years and the problems started roughly around the time of CCPs database upgrade. I'm connecting from Germany and have a stable ping of 42ms to the client server without packet loss, also during lag situations.
EDIT: it my be just lucky coincident, but I have the impression, that just issuing a ping while the client gets laggy helped preventing some of the socket closures.
I'm my own NPC alt.
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Helios Anduath
Signal Cartel EvE-Scout Enclave
116
|
Posted - 2016.03.12 09:27:28 -
[221] - Quote
Shade Millith wrote: Set the card to 10Mbps, no change. Tried the Half Duplex settings, no change.
...
Realtek PCIe FE Family Controller. The WiFi is 'RaLink RT5390R 802.11 bgn WiFi Adapter'
I'll see if I can get my hands on a different router at some point. But the likelihood of that happening at any time soon isn't exactly high.
The duplex change was a long shot but worth a try. Ultimately I am not surprised it did not make a difference.
OK, the laptop being a Realtek rules it out being an oddity with Intel cards.
A different router is probably the quickest way to test, even if it is just a cheap one.
Actually, another quick test, can you try disabling Windows Firewall and any security software you have running for a quick test? What other common apps have you got running on the laptop and desktop? |
Helios Anduath
Signal Cartel EvE-Scout Enclave
116
|
Posted - 2016.03.12 09:38:17 -
[222] - Quote
Tipa Riot wrote:Coming back to the issues introduced with the recent updates ... I suspect the EvE client to be having a stake in that. What I expierience is: lags when things get hectic on the grid or some activity is triggered (gate jump, undocking, initiate fight, dropping probes, ...), sometimes stabilizing after 5-30s, but more often leading to a socket close, and one time even my EvEexe crashed (never had that before). When idling in station I have no problems, no disconnects. To be clear I have not changed anything on my side, it all was smooth for almost 3 years and the problems started roughly around the time of CCPs database upgrade. I'm connecting from Germany and have a stable ping of 42ms to the client server without packet loss, also during lag situations.
EDIT: it my be just lucky coincident, but I have the impression, that just issuing a ping while the client gets laggy helped preventing some of the socket closures.
Can you post screenshots of some diagnostics please? A pingplotter during a socket closed is a good start. Your edit could be indicative of a few things if it isn't just an impression/coincidence.
With the lag, is it struggling with Download on Demand (spinny wheel bottom left)? It might be worth telling the launcher to Download Everything to save you pulling things down on the fly ("E" top right of the new launcher > Settings > tick "Download Everything").
It also might be an idea to verify the shared cache as there can be stale/corrupted entries that cause problems ("E" > Shared Cache > Verify). A verification goes through, checks for corrupted resources and removes and old, unused ones.
What OS are you using and what are your PC specs?
Being a little pedantic, saying that nothing has changed is always a little flag to tech support people because things change all the time - OS updates, OS upgrades, driver updates, new little bits of hardware, ISP changes that you have not been told about, etc. - all the little things people forget about or are not aware of. Saying that you have made no changes is better but it still shows a preconceived bias that X is the problem, even if you have run no diagnostics. |
Shade Millith
Jebediah Kerman's Junkyard and Spaceship Parts Co. I N F A M O U S
179
|
Posted - 2016.03.12 11:52:22 -
[223] - Quote
Helios Anduath wrote:[quote=Shade Millith]Actually, another quick test, can you try disabling Windows Firewall and any security software you have running for a quick test? What other common apps have you got running on the laptop and desktop?
Disabled Windows Firewall, disabled all non-Microsoft services, and disabled all startup programs. No change.
Tried opening the game from the EXEfile in the Bin folder. No change.
As for common apps, I really can't think of anything other than EVE, Firefox and EFT. |
Tipa Riot
Federal Navy Academy Gallente Federation
2266
|
Posted - 2016.03.12 12:28:06 -
[224] - Quote
No discos and noticeable lag today, I have ping running in the background and have the launcher not open (maybe ...) ... download everything option is ticked since the feature is available, resource cache is checked everytime I switch between SiSi and TQ and with patches anyway (usually twice, one quick run and one run about 15min, annoying too). Win7, old launcher, one client in fixed window, my machine is a Thinkpad W520. I'm not aware of any ISP changes at the same time (how should I know? Never had network problems before, and now only with EvE).
I'm my own NPC alt.
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Helios Anduath
Signal Cartel EvE-Scout Enclave
116
|
Posted - 2016.03.12 13:31:39 -
[225] - Quote
Tipa Riot wrote:No discos and noticeable lag today, I have ping running in the background and have the launcher not open (maybe ...) ... download everything option is ticked since the feature is available, resource cache is checked everytime I switch between SiSi and TQ and with patches anyway (usually twice, one quick run and one run about 15min, annoying too). Win7, old launcher, one client in fixed window, my machine is a Thinkpad W520. I'm not aware of any ISP changes at the same time (how should I know? Never had network problems before, and now only with EvE).
Not likely to impact your issue at all but upgrading to the new launcher is a good idea - they will be killing it on the 30th of June anyway.
If you get anymore disconnects, a pingplotter to client.eveonline.com of the event would be useful in working out if there is a network error anywhere. At minimum, a tracert can tell us what route your traffic is taking. |
durazell
Eve Denmark Corporation
0
|
Posted - 2016.03.12 14:47:51 -
[226] - Quote
A friend of min upgraded from trial today. Like me he is located in Denmark. He is having the exact same issues; gets disconnected from idle status after about 5-10 min. |
Helios Anduath
Signal Cartel EvE-Scout Enclave
117
|
Posted - 2016.03.12 16:15:36 -
[227] - Quote
durazell wrote:A friend of min upgraded from trial today. Like me he is located in Denmark. He is having the exact same issues; gets disconnected from idle status after about 5-10 min.
Any chance of some diagnostics? A pingplotter screenshot during the disconnect (for each of you) may show if there is an issue along the route. Just saying you are having the issue is not that helpful in working out what is wrong.
Some more details would also be good to save a load of back-and-forth:
- Who is your (and his ISP)?
- What model of routers are you both using?
- How are you and he connecting to your routers? (Wifi or ethernet or other)
- What OS are you using?
- What model are your network cards?
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Rob Kaichin
Empire Assault Corp Dead Terrorists
59
|
Posted - 2016.03.12 23:57:31 -
[228] - Quote
Looks like I'm suffering the same issues. I've submitted a ticket under 'Connectivity' with all the diagnostics from the launcher.
PLZ FIX CCP. |
5pitf1re
Black Omega Security The OSS
94
|
Posted - 2016.03.13 00:03:30 -
[229] - Quote
Yep, I can confirm this behavior. |
Shade Millith
Jebediah Kerman's Junkyard and Spaceship Parts Co. I N F A M O U S
179
|
Posted - 2016.03.13 00:20:51 -
[230] - Quote
A couple people have posted on Reddit that they're having the same issue. Idle clients DCing, starting recently around when CCP did their server upgrade.
https://www.reddit.com/r/Eve/comments/4a5s69/anyone_else_consistently_getting_socket_closes/
I suspect this might be more widespread, with people not noticing their clients not updating properly, and only noticing it when they actually get a socketclose. |
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Thij Vesser
D4RK M00N The Bastion
0
|
Posted - 2016.03.13 00:31:24 -
[231] - Quote
I'm having this problem for the last couple weeks. For me, the socket close doesn't happen unlessI have an instance of Firefox or chrome open. I'm good until I open an out of game browser. I'll get a socket closed between 3 to 10 minutes after a browser opens.. It won't drop all characters out of game if I have several of them logged in. That part seems random. Ive been using Opera as an out of game browser all day and did the have any issues all all. I'm on comcast, and hard wired to the router. I haven't tried to duplicate the problem on wifi, but I will this evening |
Shade Millith
Jebediah Kerman's Junkyard and Spaceship Parts Co. I N F A M O U S
179
|
Posted - 2016.03.13 00:43:58 -
[232] - Quote
Thij Vesser wrote:I'm having this problem for the last couple weeks. For me, the socket close doesn't happen unlessI have an instance of Firefox or chrome open. I'm good until I open an out of game browser. I'll get a socket closed between 3 to 10 minutes after a browser opens.. It won't drop all characters out of game if I have several of them logged in. That part seems random. Ive been using Opera as an out of game browser all day and did the have any issues all all. I'm on comcast, and hard wired to the router. I haven't tried to duplicate the problem on wifi, but I will this evening
I suspect that this might be because the browser is distracting you from your client, making the clients idle.
Try this test for me.
Open all your clients, and have each character in a chat channel.
Go to your Task Manager, and under Performace Tab, then Resource Monitor, find all the EXEfile.exe under Processes with Network Activity. Tick them to keep an eye on them.
Do not do anything to the clients. Don't even click on them or touch them.
When several of the EXEfile.exe reach 0 under "Receive (B/sec)" in the Resource Monitor type something into the chat channel.
Try this several times over a 20 minute period. Let the clients hit 0 on the "Receive (B/sec)", and have one client post something in the chat.
Are all of the characters getting the chat post?
I will have an attempt without a browser open. |
Helios Anduath
Signal Cartel EvE-Scout Enclave
117
|
Posted - 2016.03.13 01:03:07 -
[233] - Quote
Rob Kaichin wrote:Looks like I'm suffering the same issues. I've submitted a ticket under 'Connectivity' with all the diagnostics from the launcher.
PLZ FIX CCP.
5pitf1re wrote:Yep, I can confirm this behavior.
Which issue/behaviour are you both confirming? The one from the OP or the idle clients disconnecting?
Please can you both post screenshots of a Pingplotter to client.eveonline.com taken just after a disconnection event. |
Helios Anduath
Signal Cartel EvE-Scout Enclave
117
|
Posted - 2016.03.13 01:25:55 -
[234] - Quote
Shade Millith wrote:A couple people have posted on Reddit that they're having the same issue. Idle clients DCing, starting recently around when CCP did their server upgrade. https://www.reddit.com/r/Eve/comments/4a5s69/anyone_else_consistently_getting_socket_closes/ I suspect this might be more widespread, with people not noticing their clients not updating properly, and only noticing it when they actually get a socketclose. Still convinced that something CCP did has caused an issue. The only thing that seems consistent is that it started around the time of CCPs server upgrade.
One problem with temporal association is that people, in general, jump on any big change and say that their issue started at that time when it didn't. There is also the issues bandwagon - everyone and their dog with a socket closed issue caused for any reason will jump in and say they are experiencing this problem with out actually reading/diagnosing (just look at this thread, it was originally about socket closed with the launcher open only but we have had people affected by the AU cable issues and problems on their own networks posting, and we are now onto a completely different type of socket closed issue.). This will just cloud the issue further.
I can believe that the slow updating is more widespread than we know, but without working out what the common cause is, we are littley to remain stumped. This means getting diagnostics info from people complaining - Pingplotter during the disconnects (this gives a glimpse into any issues with their local setup and shows the route, so we can look for commonalities there). Details of how they connect to their network, whether changing from wired to wifi/visa-versa helps, and whether a VPN helps are other basic tests that help find more similarities.
With your particular case, I am still on the fence. All the latest diagnostics you have done clearly point to an issue with the wired ports on your router. Until you can test with another router, we can not definitively say that it is or is not the problem.
What the change did do was change the routing that a chunk of people take to the cluster. CCP also recently ditched one of their ISPs and replaced them because they were not up to par. |
Helios Anduath
Signal Cartel EvE-Scout Enclave
117
|
Posted - 2016.03.13 01:27:26 -
[235] - Quote
Thij Vesser wrote:I'm having this problem for the last couple weeks. For me, the socket close doesn't happen unlessI have an instance of Firefox or chrome open. I'm good until I open an out of game browser. I'll get a socket closed between 3 to 10 minutes after a browser opens.. It won't drop all characters out of game if I have several of them logged in. That part seems random. Ive been using Opera as an out of game browser all day and did the have any issues all all. I'm on comcast, and hard wired to the router. I haven't tried to duplicate the problem on wifi, but I will this evening
In addition to Shade's request, can you post a screenshot of Pingplotter running to client.eveonline.com taken just after a disconnect event please? |
Shade Millith
Jebediah Kerman's Junkyard and Spaceship Parts Co. I N F A M O U S
179
|
Posted - 2016.03.13 02:59:46 -
[236] - Quote
I setup my Android phone to work as a USB Tether. Problem is gone, same as the laptop.
I have just noticed that hop 10 and 6 are changing IP rapidly. Especially hop 10, changing every one to two 1-second intervals. Checking other connections with other games (War Thunder and Robocraft), this is not happening.
Hop 10 IP changing between -
62.115.141.141 62.115.113.229 62.115.115.203 62.115.114.137 62.115.114.143 62.115.142.233 62.115.113.225 ... ...
and the list goes on.
However, this is occurring with both my Wired and WiFi connection, and doesn't seem to affect the WiFi connection. |
Helios Anduath
Signal Cartel EvE-Scout Enclave
117
|
Posted - 2016.03.13 03:23:20 -
[237] - Quote
Shade Millith wrote:I setup my Android phone to work as a USB Tether. Problem is gone, same as the laptop.
I have just noticed that hop 10 and 6 are changing IP rapidly. Especially hop 10, changing every one to two 1-second intervals. However it's doing it both with the Wired and WiFi connection, and doesn't seem to be causing issue with the WiFi connection.
Checking other connections with other games (War Thunder and Robocraft), this is not happening.
It working through your phone is also pointing to your router not liking something about Eve's traffic on it's wired interface (in other words, a compatibility issue). This is not the weirdest thing that can go on with networking by far and it is not unheard of for a network driver to just barf at a particular traffic pattern due to a bug even though the traffic is all within spec and it handles other traffic fine.
Regarding the changing route, is it just flapping back and forth between a couple of options or is it just cycling through a few? Some details of what the IPs that change would be interesting. Route flapping is usually not a good sign.
If this is a traffic compatibility issue, then other games are likely not affected. Also, with other games you tend to connect to more local servers than you do for Eve so direct comparisons are not always useful.
Unfortunately, one thing that could really isolate where the problem is is not doable. That is a traffic capture at your router, at an intermediate router and at CCP's end. Another thing that would be worth a shot if it was possible would be to connect to another server. I suppose you could see if you can get a trial on Serenity (they are a patch or two behind if I recall correctly) to test but it is a lot of work and a bit sketchy.
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Shade Millith
Jebediah Kerman's Junkyard and Spaceship Parts Co. I N F A M O U S
179
|
Posted - 2016.03.13 04:56:39 -
[238] - Quote
Opened 5 clients on Singularity server with the Wired connection. Idle clients had no lag, no unresponsiveness, updating perfectly fine, even after idling for 20+ minutes.
Jumped back and forth between Sisi and Tranq a couple of times. Idle clients on Tranquility stop updating within minutes. Idle clients on SiSi are 100% fine. |
Tipa Riot
Federal Navy Academy Gallente Federation
2291
|
Posted - 2016.03.13 06:48:02 -
[239] - Quote
Helios Anduath wrote:Tipa Riot wrote:No discos and noticeable lag today, I have ping running in the background and have the launcher not open (maybe ...) ... download everything option is ticked since the feature is available, resource cache is checked everytime I switch between SiSi and TQ and with patches anyway (usually twice, one quick run and one run about 15min, annoying too). Win7, old launcher, one client in fixed window, my machine is a Thinkpad W520. I'm not aware of any ISP changes at the same time (how should I know? Never had network problems before, and now only with EvE). Not likely to impact your issue at all but upgrading to the new launcher is a good idea - they will be killing it on the 30th of June anyway. If you get anymore disconnects, a pingplotter to client.eveonline.com of the event would be useful in working out if there is a network error anywhere. At minimum, a tracert can tell us what route your traffic is taking. Since I left university I became a late adopter of stuff I actually need to work flawlessly. Probably this is the RL equivalent of a carebear. Nevertheless no closed sockets yesterday, PvPing all time (null roam, gate camp, 250 player fight in lowsec) since downtime. The difference: the launcher was closed and I had ping -t running in the background (for half of the time).
I'm my own NPC alt.
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Napolk Kosh
Spoofe Investment Corp
3
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Posted - 2016.03.13 10:48:19 -
[240] - Quote
So according to PingPlotter when set to client.eveonline.com I get a 26 to 49% Packet Loss when it goes over from my ISP to CCP's Level3 Communications ( 62.140.27.5 ) is this the reason I keep getting Socket Closed on some account and not on others? |
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