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Thread Statistics | Show CCP posts - 1 post(s) |
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CCP Snorlax
C C P C C P Alliance
827
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Posted - 2016.01.07 14:23:28 -
[1] - Quote
Version 995234 of the launcher has been released with the following changes:
- Client settings dialog now has an explicit copy button rather than relying only on dragging between columns.
- The launcher now forces the use of angle rather than desktop opengl for Qt rendering.
- The launcher now checks for a network connection before attempting to download.
- Refreshing manually now also reloads the web page.
- Download test now checks for errors rather than misinterpreting results as ridiculously fast downloads.
- Fixes to translations.
- Added Japanese translations.
- Minor logging changes.
Windows only:
- The launcher now reconnects to existing processes when restarting.
CCP Snorlax - Software Architect - Team RnB
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Mazulka
Imperial Academy Amarr Empire
0
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Posted - 2016.01.07 17:32:07 -
[2] - Quote
i Have isues with new patch it is downaloding but in one hour it only downloaded 2%. i tryed to restart the laucer and pc, it doenst helped.
http://imgur.com/GKe4w8p |
Faldal Dartan
In Sorte Diaboli. Did he say Jump
8
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Posted - 2016.01.07 18:14:25 -
[3] - Quote
Can't you provide an external download link? If not, please don't run the download-server on a Nokia 3210. |
Alexander Skor
Republic University Minmatar Republic
0
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Posted - 2016.01.07 18:44:02 -
[4] - Quote
This is ridiculous! |
Faldal Dartan
In Sorte Diaboli. Did he say Jump
8
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Posted - 2016.01.07 18:53:28 -
[5] - Quote
https://i.gyazo.com/6ee2936e94fdb9debe3ba62b51e268bc.png
Not reachable.
CCP CAN YOU PLEASE PROVIDE EXTERNAL LINKS FOR THE UPDATES, SO THAT WE CAN PLAY? |
Alexander Skor
Republic University Minmatar Republic
0
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Posted - 2016.01.07 18:58:33 -
[6] - Quote
I have tried to download launcher from here http://community.eveonline.com/support/download/ with no success! |
Shalmon Aliatus
Bluestar Enterprises The Craftsmen
6
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Posted - 2016.01.07 19:16:09 -
[7] - Quote
The download starts, the download finishes, the updater.exe starts in a nice console window, runs for a while, then the launcher starts again and downloads Version 995234 again, until I kill the launcher or the udater
Restarted my computer, still does the endless cycle of launcher update. |
Faldal Dartan
In Sorte Diaboli. Did he say Jump
8
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Posted - 2016.01.07 19:34:58 -
[8] - Quote
So you guys are hosting your launcher on Amazon Cloudfront? No wonder people have problems....
http://d17ueqc3zm9j8o.cloudfront.net/EveLauncher-995234.exe |
Jack Hayson
Atztech Inc. Ixtab.
340
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Posted - 2016.01.07 19:50:52 -
[9] - Quote
Took half an hour to get to 99% and now it's stuck there. Why are you hosting this on a potato? |
Svipull
Republic Logistics II
10
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Posted - 2016.01.07 20:12:29 -
[10] - Quote
CCP Snorlax wrote:Version 995234 of the launcher has been released with the following changes:
- Client settings dialog now has an explicit copy button rather than relying only on dragging between columns.
- The launcher now forces the use of angle rather than desktop opengl for Qt rendering.
- The launcher now checks for a network connection before attempting to download.
- Refreshing manually now also reloads the web page.
- Download test now checks for errors rather than misinterpreting results as ridiculously fast downloads.
- Fixes to translations.
- Added Japanese translations.
- Minor logging changes.
Windows only:
- The launcher now reconnects to existing processes when restarting.
- - -
Actually - I can't start the client at all.
The following happened :
a) I had to install a new client this morning, because the former one got corrupted - for whatever reason. b) The download took place at around 05:00 CET c) Everything went fine. I was online again until about DT.
2h after DT - I tried to restart the client. Ever since it says : Downloading new version 995234 Actually it is my 4th try - it started 30 minutes ago - now is still at 2 %
I sent a mail to "[email protected]" Ticket is 102159. That was 2 hours ago.
Up to now - no nothing.
That's an interesting evening - isn't it. Tranquility has 31656 online - and I'm unable to punish the FW-opponents.
*pokes at the screen* *come on guys* |
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Faldal Dartan
In Sorte Diaboli. Did he say Jump
8
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Posted - 2016.01.07 20:19:37 -
[11] - Quote
Yeah, the problem with the download is a Amazon Cloudfront thing. Many Europeans and especially Germans have DNS problems with that. If you have problems downloading, you need to use a VPN.
It is really emberassing that CCP can not provide their own servers for that. |
Shalmon Aliatus
Bluestar Enterprises The Craftsmen
6
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Posted - 2016.01.07 20:52:19 -
[12] - Quote
Hmm, this is how I have to start EVE at the moment:
- Start the launcher - Launcher loads the new launcher version 995234 - Updater starts - Launcher starts again loading launcher version 995234 - cancel the update - Launcher downloads 400mb of data - I can play EVE (and have to close the launcher, because it will start the updater again)
Windows only:
The launcher now reconnects to existing processes when restarting.
Feels like it reconnects to the download version 995234 process tbh :) |
Zaepho
GoonWaffe Goonswarm Federation
25
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Posted - 2016.01.07 21:02:09 -
[13] - Quote
After this update applied, I now do not get a Launcher window when executing the launcher. I do get a process in my process list consuming about 4.6MB of RAM and 0 CPU but no launcher window at all. I have reinstalled the launcher and get the same results. I have given the launch over 1 hour to load with no luck. |
Tho'mas
Black Thorne Corporation Black Thorne Alliance
258
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Posted - 2016.01.07 23:16:32 -
[14] - Quote
I reinstalled the launcher, specifically said I wanted to copy over my interface settings, and then when I log into the game, my entire interface has been reset to default settings. How to I move over my old interface settings? |
TumZ
I N E X T R E M I S Tactical Narcotics Team
1
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Posted - 2016.01.08 00:17:08 -
[15] - Quote
I decided to come back to the game after many months of not playing. Only to find a launcher that did not work out of the box.
I had to check run as administrator and all seemed fine until today when a new patch applied. Now the "(blank)" thing won't even display but is listed in the task manager. I reinstalled the launcher and found that it couldn't even find my current installation. So it began installing the entire game. To make matters worse it would only download if the mouse was being moved over the active launcher screen. So now I'm forced to download the cab files at a slow (just under 4MB/sec) throttled speed. In about an hour after it's complete I fully expect the launcher to fail again. Crossing my fingers it doesn't. I really do like the game and it's community but you guys really need to work on support and focus on appropriate of development. I'd like to invite more players to them game but I surely am going to be embarrassed when they have similar issues trying to install and run.
To make matters worse the online support and forums are lacking. Would be nice if you guys took your knowledge base and posted fixes for the community that you guys know that work. There are lots of possible fixes listed from the community but, no offense, many of them are so of base with their fixes they are just general things to try that do not really address the issue at all.
I have worked IT and support for over twenty years and I assure you that you can improve upon your short comings with the right leadership and focus. |
TumZ
I N E X T R E M I S Tactical Narcotics Team
1
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Posted - 2016.01.08 01:21:43 -
[16] - Quote
After downloading and running the offline installer yields the following:
The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2709.
Rinse, repeat, same problem. |
Iria Ahrens
Space Perverts and Forum Pirates
555
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Posted - 2016.01.08 03:01:54 -
[17] - Quote
The new launcher needs to be a bit more explicit that a new patch was downloaded. While I did get a pop-up window that the launcher updated, The client update happened so fast that I could have easily missed it being out of the room or just looking away for the one second it took to DL.
Reading patch notes can be pretty important, so there should be something to alert a player that there was a patch to the client. It's not as if a normal player would memorize the patch# and notice that it has changed without a prompt or some kind of visual clue. Something to indicate, "There are unread patch notes." etc.
Thank you.
My choice of pronouns is based on your avatar. Even if I know what is behind the avatar.
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Svipull
Republic Logistics II
10
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Posted - 2016.01.08 04:50:07 -
[18] - Quote
Svipull wrote:CCP Snorlax wrote:Version 995234 of the launcher has been released with the following changes:
- Client settings dialog now has an explicit copy button rather than relying only on dragging between columns.
- The launcher now forces the use of angle rather than desktop opengl for Qt rendering.
- The launcher now checks for a network connection before attempting to download.
- Refreshing manually now also reloads the web page.
- Download test now checks for errors rather than misinterpreting results as ridiculously fast downloads.
- Fixes to translations.
- Added Japanese translations.
- Minor logging changes.
Windows only:
- The launcher now reconnects to existing processes when restarting.
- - - Actually - I can't start the client at all. The following happened : a) I had to install a new client this morning, because the former one got corrupted - for whatever reason. b) The download took place at around 05:00 CET c) Everything went fine. I was online again until about DT. 2h after DT - I tried to restart the client. Ever since it says : Downloading new version 995234 Actually it is my 4th try - it started 30 minutes ago - now is still at 2 % I sent a mail to " [email protected]" Ticket is 102159. That was 2 hours ago. Up to now - no nothing. That's an interesting evening - isn't it. Tranquility has 31656 online - and I'm unable to punish the FW-opponents. *pokes at the screen* *come on guys*
- - - - -
The updater.exe was written to disk today = 08 jan 2016 at 00:08 CET Thereof follows : the download process for 995234 took about 6 hours and 20 minutes. (( There was/is a flatrate 16MBit line available. )) Now, everything seems to work as intended. Thx to "Faldal Dartan" for his comment.
This User (me) deserves a refund for 2 accounts being disabled for about 16 h.
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Enrique d'Ancourt
Erzgebirge United Gun Fun Alliance
5
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Posted - 2016.01.08 16:44:30 -
[19] - Quote
Zaepho wrote:After this update applied, I now do not get a Launcher window when executing the launcher. I do get a process in my process list consuming about 4.6MB of RAM and 0 CPU but no launcher window at all. I have reinstalled the launcher and get the same results. I have given the launch over 1 hour to load with no luck.
Similar story here. No visual feedback whatsoever of a download progressing. This is bad practice, chasing away players that once embraced new tech from CCP (the hard core that is willing to tryout improvements, so to speak)
Please fix this embarrassing episode.
(revoking the X-mas bonus from the one(s) responsible came across my mind)
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Yoruno Konton
First Legion
0
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Posted - 2016.01.09 01:05:59 -
[20] - Quote
No problem with 973659. 995234 keeps on crashing: brings a white window then "evelauncher has stopped working" ends to "close program".
crash.txt
2016-01-09T01:22:57.587Z Crashed, minidump saved at C:\EVE\Launcher\c0fd7085-01ea-4f46-a85c-cec0c1ecc833.dmp 2016-01-09T01:23:04.857Z Crash dump uploaded - RESULT_SUCCEEDED
launcherlog-2016.01.09-01.22.56.714.txt
2016-01-09T01:22:57.167Z debug EVE Launcher version 995234 2016-01-09T01:22:57.167Z debug Version type: "release" 2016-01-09T01:22:57.167Z debug Running on "Windows 7" "6.1.7600" 2016-01-09T01:22:57.167Z debug Run clients with logging: false 2016-01-09T01:22:57.167Z debug Run clients with DX9: false 2016-01-09T01:22:57.167Z debug Download everything: true 2016-01-09T01:22:57.167Z debug Language: "" 2016-01-09T01:22:57.167Z debug Qt version: 5.5.1 2016-01-09T01:22:57.167Z debug Current folder: "C:/EVE/Launcher" 2016-01-09T01:22:57.167Z debug Cache folder: "C:/EVE/SharedCache/" 2016-01-09T01:22:57.167Z debug Application dir: "C:/EVE/Launcher" 2016-01-09T01:22:57.167Z debug Client logs folder: "C:/Users/olivier/AppData/Local/CCP/EVE/ClientLogs" 2016-01-09T01:22:57.167Z debug Landing page url: "https://launcher.eveonline.com/release/" 2016-01-09T01:22:57.167Z debug Base url for binaries: "https://binaries.eveonline.com/" 2016-01-09T01:22:57.167Z debug Base url for resources: "http://res.eveonline.ccpgames.com/" 2016-01-09T01:22:57.167Z debug Space available on "C:/" : "245.67GB" 2016-01-09T01:22:57.245Z debug Creating web view for QUrl("https://launcher.eveonline.com/release/") 2016-01-09T01:22:57.260Z debug Checking running processes 2016-01-09T01:22:57.260Z debug Checking version at "https://binaries.eveonline.com/evelauncher_release.json" 2016-01-09T01:22:57.416Z debug Scheduled task "Version info downloader" 2016-01-09T01:22:57.416Z debug Starting task "Version info downloader" 2016-01-09T01:22:57.416Z debug "Version info downloader" go: 0
Did almost everything from reboot, killing all non-system process, to complete EVE wipe (even profiles) and reinstall, 995234 doesn't work. Workaround is to replace 995234's evelauncher.exe by 973659's version: after canceling launcher update, you can update resfiles and play EVE. |
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Svipull
Republic Logistics II
10
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Posted - 2016.01.09 06:40:28 -
[21] - Quote
Starting basic traceroute diagnostics 08 jan 2016 at 22:15 h CET
[ = Central Europe's Internet lines more or less asleep ]
Looking up hosts: binaries.eveonline.com res.eveonline.ccpgames.com client.eveonline.com
Host lookup for binaries.eveonline.com returned: 54.192.44.5
Host lookup for res.eveonline.ccpgames.com returned: 54.192.44.32 54.192.44.37 54.192.44.112 54.192.44.50 54.192.44.22 54.192.44.128 54.192.44.72 54.192.44.83
Host lookup for client.eveonline.com returned: xx.xxx.xx.xxx
Host lookups done Starting ping for binaries.eveonline.com
Ping wird ausgefuehrt fuer binaries.eveonline.com [54.192.44.5] mit 32 Bytes Daten: Antwort von 54.192.44.5: Bytes=32 Zeit=50ms TTL=53 Antwort von 54.192.44.5: Bytes=32 Zeit=52ms TTL=53 Antwort von 54.192.44.5: Bytes=32 Zeit=51ms TTL=53 Zeitueberschreitung der Anforderung. ( timeout of request )
Ping-Statistik fuer 54.192.44.5: Pakete: Gesendet = 4, Empfangen = 3, Verloren = 1 [ verloren = lost ] (25% Verlust), Ca. Zeitangaben in Millisek.: Minimum = 50ms, Maximum = 52ms, Mittelwert = 51ms
Starting ping for res.eveonline.ccpgames.com
Ping wird ausgefuehrt fuer dm794883twbxj.cloudfront.net [54.192.44.32] mit 32 Bytes Daten: Antwort von 54.192.44.32: Bytes=32 Zeit=43ms TTL=54 Antwort von 54.192.44.32: Bytes=32 Zeit=53ms TTL=54 Zeitueberschreitung der Anforderung. ( timeout of request ) Antwort von 54.192.44.32: Bytes=32 Zeit=47ms TTL=54
Ping-Statistik fuer 54.192.44.32: Pakete: Gesendet = 4, Empfangen = 3, Verloren = 1 more (25% loss), Ca. Zeitangaben in Millisek.: Minimum = 43ms, Maximum = 53ms, Mittelwert = 47ms
Starting ping for client.eveonline.com
Ping wird ausgefuehrt fuer client.eveonline.com [ xx.xxx.xx.xxx ] mit 32 Bytes Daten: Antwort von 213.248.83.198: Zielnetz nicht erreichbar. ( Target-Network unavailable ) Antwort von 213.248.83.198: Zielnetz nicht erreichbar. Antwort von 213.248.83.198: Zielnetz nicht erreichbar. Antwort von 213.248.83.198: Zielnetz nicht erreichbar.
Ping-Statistik fuer xx.xxx.xx.xxx : Pakete: Gesendet = 4, Empfangen = 4, Verloren = 0 (0% Verlust),
Basic diagnostics finished
Starting traceroute diagnostics - this may take several minutes
Starting tracert for binaries.eveonline.com
Routenverfolgung zu d17ueqc3zm9j8o.cloudfront.net [54.192.44.26] ueber maximal 30 Hops:
1 <1 ms <1 ms <1 ms speedport.ip [ that's me internal ] 2 21 ms 21 ms 21 ms 3 23 ms 25 ms 22 ms 4 26 ms 23 ms 23 ms 5 23 ms 23 ms 23 ms 6 22 ms 23 ms 24 ms 7 54 ms 54 ms 55 ms ffm-bb2-link.telia.net [80.91.249.88] ffm = Frankfurt am Main 8 56 ms 55 ms 56 ms ffm-b10-link.telia.net [62.115.137.187] 9 55 ms 56 ms 56 ms a100row-ic-306996-ffm-b10.c.telia.net [62.115.46.130] 10 66 ms 68 ms 76 ms 54.239.106.162 11 54 ms 53 ms 54 ms 54.239.106.171 12 * * * Zeitueberschreitung der Anforderung. ( timeout of request ) 13 * 52 ms 53 ms 54.239.4.223 14 * * * Zeitueberschreitung der Anforderung. 15 * * * Zeitueberschreitung der Anforderung. 16 * * * Zeitueberschreitung der Anforderung. 17 50 ms * 53 ms server-54-192-44-26.fra6.r.cloudfront.net [54.192.44.26]
Ablaufverfolgung beendet.
Starting tracert for res.eveonline.ccpgames.com
Routenverfolgung zu dm794883twbxj.cloudfront.net [54.192.44.37] ueber maximal 30 Hops:
1 <1 ms <1 ms <1 ms speedport.ip [ me again ] 2 21 ms 21 ms 21 ms 3 23 ms 22 ms 24 ms 4 26 ms 23 ms 23 ms 5 23 ms 24 ms 23 ms 6 23 ms 23 ms 23 ms Hamburg is relatively close 7 87 ms 54 ms 54 ms ffm-bb1-link.telia.net [213.155.135.224] ffm = Frankfurt am Main = + 500 km 8 54 ms 55 ms 55 ms ffm-b10-link.telia.net [62.115.137.133] 9 54 ms 54 ms 54 ms a100row-ic-306996-ffm-b10.c.telia.net [62.115.46.130] 10 414 ms * 72 ms 54.239.106.162 11 53 ms 53 ms * 54.239.106.171 12 52 ms 52 ms * 54.239.4.218 13 53 ms 52 ms * 54.239.4.223 14 * * * Zeitueberschreitung der Anforderung. 15 * * * Zeitueberschreitung der Anforderung. 16 * * * Zeitueberschreitung der Anforderung. 17 * * 51 ms server-54-192-44-37.fra6.r.cloudfront.net [54.192.44.37]
Ablaufverfolgung beendet.
Starting tracert for client.eveonline.com
Routenverfolgung zu client.eveonline.com [xx.xxx.xx.xxx] ueber maximal 30 Hops:
1 <1 ms <1 ms <1 ms speedport.ip [ ] 2 21 ms 21 ms 20 ms 3 22 ms 21 ms 23 ms 4 24 ms 23 ms 24 ms 5 23 ms 23 ms 22 ms 6 22 ms 22 ms 23 ms Hamburg again 7 63 ms 58 ms 62 ms ldn-bb3-link.telia.net [213.155.137.105] 8 62 ms 62 ms 59 ms ldn-b3-link.telia.net [80.91.247.86] 9 eveonline-ic-138015-ldn-b3.c.telia.net [213.248.83.198] meldet: Zielnetz nicht erreichbar.
Zielnetz nicht erreichbar := Targetnetwork could not be reached
Ablaufverfolgung beendet.
Traceroute diagnostics finished
YOU FOLKS HAVE SERIOUS ISSUES HERE Cloudfront and other look like *coughs* ...
Kind regards Svipull |
Zaepho
GoonWaffe Goonswarm Federation
25
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Posted - 2016.01.10 17:47:19 -
[22] - Quote
Still waiting on a solution for being able to actually use the launcher other than "Replace evelauncher.exe every time I start it up"
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Jasmin Fox
Keeper of the Black Star
30
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Posted - 2016.01.10 20:13:03 -
[23] - Quote
I am running on Launcher v.2.2.990431 and I try to dl the new Launcher Update. It keeps telling me that I failed to download it.
I cannot dl the Launcher Update manually currently, neither the repair.exe nor the eve installer or offline installing files. there is something wrong here, especially since for everything else internet-wise my connection works. |
Sgt SaveAHoe
Occulus Rifts Darwinism.
0
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Posted - 2016.03.18 01:14:34 -
[24] - Quote
I'm done with this game.. CCP has gone so far down hill. Computer crashes when i log out, CCP wont give me an answer to the problem let alone even reply back to me and now my launcher just decided to not work any more.
I'm done CCP... GOOD JOB!!!!! |
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