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Thread Statistics | Show CCP posts - 10 post(s) |
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CCP Phantom
C C P C C P Alliance
6544
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Posted - 2016.03.10 16:22:34 -
[1] - Quote
Following the move of the Tranquility server cluster on Feb 29 to a new data center and new hardware, we are delighted to give you a detailed insight of the whole operation.
This was the biggest assignment to CCP's Ops team so far, and now an equally exhaustive dev blog full with tech talk, numbers, and graphs is available.
Learn more about the hardware upgrade, the cluster move, fallout and settlement in CCP Gun Show's latest blog Tranquility Tech III is ready for you!.
CCP Phantom - Senior Community Developer - Volunteer Manager
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Max Fubarticus
The Scope Gallente Federation
95
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Posted - 2016.03.10 16:32:08 -
[2] - Quote
bump
Civil discourse is uniquely human. After all, when is the last time a pride of lions and a herd of water buffalo negotiated SOV over a watering hole? Never.
Someone either gets their ass kicked or eaten. At the end of the day someone holds SOV.
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Cristl
381
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Posted - 2016.03.10 16:35:13 -
[3] - Quote
After a vigorous 5-year training program, the super-enhanced Fukushima X-hamsters go online...
So a little bird (with 3 heads) told me anyway v0v |
Rivr Luzade
Kenshin. DARKNESS.
2373
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Posted - 2016.03.10 16:40:21 -
[4] - Quote
Cool. Now, if only the new server would actually improve the game performance. I have not had as many disconnects and server socket closes as I had since the switch to TQ3/the new data center. The minigame performance in data/relic sites is worse than even in the first couple of weeks after their introduction. I have lags all over the place, from stuck chat messages to ship commands not getting through to jumpy performance where a command takes ages to get back to me and then I suddenly end up after on the other side of a gate or in warp or somewhere else or disconnected. Nerdy stuff is all nice and dandy, but how about you check that the performance of the piece is not worse than before?
UI Improvement Collective
My ridicule, heavy criticism and general pale outlook about your or CCP's ideas is nothing but an encouragement to prove me wrong. Give it a try.
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Obil Que
Star Explorers Reckoning Star Alliance
384
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Posted - 2016.03.10 16:45:18 -
[5] - Quote
Before the naysayers enter, as someone in the IT field, let me say congrats. That is some very cool tech, a very thorough recap and both interesting and exciting to see. You should be congratulated on doing it with minimal impact to your end users as well as a demonstrable improvement in performance.
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Chribba
Otherworld Enterprises Otherworld Empire
15277
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Posted - 2016.03.10 16:48:45 -
[6] - Quote
Nom nom nom!
GÿàGÿàGÿà Secure 3rd party service GÿàGÿàGÿà
Visit my in-game channel 'Holy Veldspar'
Twitter @Chribba
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Tiranius Avetus
Itsukame-Zainou Hyperspatial Inquiries Ltd. Arataka Research Consortium
5
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Posted - 2016.03.10 16:51:45 -
[7] - Quote
I'll never understand why you need to run server-side Python on Windows :) |
ChaseTheLasers
Ekchuah's Shrine Comporium
94
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Posted - 2016.03.10 16:57:31 -
[8] - Quote
This is a great write up - thank you! |
Steve Ronuken
Fuzzwork Enterprises Vote Steve Ronuken for CSM
5940
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Posted - 2016.03.10 16:59:46 -
[9] - Quote
<3
I'm running again for CSM 11, and I'd appreciate your vote.
Fuzzwork Enterprises
Twitter: @fuzzysteve on Twitter
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CCP Masterplan
C C P C C P Alliance
1827
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Posted - 2016.03.10 17:10:08 -
[10] - Quote
Great work from our Top Men over in Ops. Well done sirs!
"This one time, on patch day..."
@ccp_masterplan | Team Five-0: Rewriting the law
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Max Fubarticus
The Scope Gallente Federation
95
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Posted - 2016.03.10 17:12:14 -
[11] - Quote
I have said this before. I am not a very "techie" guy. I know enough to make myself dangerous ( and stupid ) with IT stuff. What you guys did, in the time span you did it in, was absolutely amazing. Even a lay- person can see the dedication you folks have to your craft and the Eve community. Great read. Great Job!
Bravo Zulu
Max
Civil discourse is uniquely human. After all, when is the last time a pride of lions and a herd of water buffalo negotiated SOV over a watering hole? Never.
Someone either gets their ass kicked or eaten. At the end of the day someone holds SOV.
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Airi Cho
Dark-Rising
140
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Posted - 2016.03.10 17:13:33 -
[12] - Quote
moar power! |
Ransu Asanari
AQUILA INC Verge of Collapse
489
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Posted - 2016.03.10 17:21:08 -
[13] - Quote
Very cool guys, I appreciate the detailed info on the upgrade process. I'm sure a lot of other IT Professionals will as well.
Great job! |
Eli Stan
Center for Advanced Studies Gallente Federation
420
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Posted - 2016.03.10 17:33:27 -
[14] - Quote
It's beautiful. Excellent work!
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Inovy Dacella
Polarized
29
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Posted - 2016.03.10 17:40:08 -
[15] - Quote
Could this upgrade have anything to do with "socket closed" disconnects I started getting every 10-15 minutes? I can hardly play now. My ISP says my connection is flawless. And my ping test results are excellent. |
Dominous Nolen
Powder and Ball Alchemist Industries
167
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Posted - 2016.03.10 17:40:17 -
[16] - Quote
Holy Sh*t... That was an impressive write-up.
Thanks to all the OPs folks who put in countless hours to get the switchover done!
Excellent work.
@dominousnolen
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Dominous Nolen
Powder and Ball Alchemist Industries
167
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Posted - 2016.03.10 17:41:44 -
[17] - Quote
Inovy Dacella wrote:Could this upgrade have anything to do with "socket closed" disconnects I started getting every 10-15 minutes? I can hardly play now. My ISP says my connection is flawless. And my ping test results are excellent.
You're in the same boat as a corp mate of mine... He drops connections it seems nearly 5 times in a 2 hour span.
ISP has run line tests with no faults found during line investigation, but he's been advised via his tickets its his ISPs fault.
Frustrating to say the least.
@dominousnolen
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Montgomery Black
Exit-Strategy Exit Strategy..
99
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Posted - 2016.03.10 18:01:59 -
[18] - Quote
First of all.
Great Job CCP Ops team and all who were involved in the move to Tech III. It is a great achievement.
2nd
Socket closures. A number of my corp mates (my self included) have seen a significant increase in socket closures since the move to tech III. The problem started on the same day as the move. However on the same day a number of undersea cables were damaged on route from Australia (our home) and Europe so it may be the damage that is causing the problem.
The issue (for me and some others) I have no packet loss shown in pingplotter. As soon as I idle my character (eg do not move.. I just sit still at POS) then my character will socket close within 5-10ms. If I move my ship I do not socket close. If I log on a 2nd character the idle character will socket close within 5-10 mins.
Thread on issue - https://forums.eveonline.com/default.aspx?g=posts&t=463388&p=11 On page 11 you can see some people are seeing some patterns to the problem. |
Nana Skalski
Poseidaon
6404
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Posted - 2016.03.10 18:33:48 -
[19] - Quote
Magic.
( -á° -ƒ-û -í°)/ =ƒÅ¦ - my sandcastle
Every part of a game helps to tell a story. =ƒôò
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Thebriwan
LUX Uls Xystus
232
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Posted - 2016.03.10 18:52:09 -
[20] - Quote
o7 |
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CCP Gun Show
C C P C C P Alliance
24
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Posted - 2016.03.10 19:40:21 -
[21] - Quote
Socket closed issue was not on the radar until we saw this feedback ... Network Wizards have a theory so hopefully this will be sorted very soon.
We will get to the bottom of this !
for the rest of the thread ...
Thanks for the kind words :) |
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Dominous Nolen
Powder and Ball Alchemist Industries
169
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Posted - 2016.03.10 19:56:32 -
[22] - Quote
CCP Gun Show wrote:Socket closed issue was not on the radar until we saw this feedback ... Network Wizards have a theory so hopefully this will be sorted very soon.
We will get to the bottom of this !
Thanks Gun Show!
I will try and get ticket numbers from my corp mate or have him post some EBRs for reference.
At the time all he's been told is there is nothing wrong on the CCP end according to the logs and it is most likely his ISP.
@dominousnolen
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Rivr Luzade
Kenshin. DARKNESS.
2373
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Posted - 2016.03.10 20:12:46 -
[23] - Quote
CCP Gun Show wrote:Socket closed issue was not on the radar until we saw this feedback ... Network Wizards have a theory so hopefully this will be sorted very soon.
We will get to the bottom of this !
for the rest of the thread ...
Thanks for the kind words :) That would be very much appreciated. It's kinda unnerving when you disco multiple times with rather unpleasant people on grid or chasing you. ^^
UI Improvement Collective
My ridicule, heavy criticism and general pale outlook about your or CCP's ideas is nothing but an encouragement to prove me wrong. Give it a try.
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Fraxinus Rex
Powder and Ball Alchemist Industries
0
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Posted - 2016.03.10 21:11:45 -
[24] - Quote
CCP Gun Show wrote:Socket closed issue was not on the radar until we saw this feedback ... Network Wizards have a theory so hopefully this will be sorted very soon.
We will get to the bottom of this !
for the rest of the thread ...
Thanks for the kind words :)
I'm the corp mate @Dominous Nolen mentioned. And to say the least it has been frustrating to the point of breaking my interest to log in.
I'll link the ticket numbers when i get home early next week.
I really hope you do get to the bottom of it, as at this point i'm constantly questioning if i should even re-sub...
A bit disappointed that it took this long for socket closure to get on the radar.
Please please fix. |
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CCP Gun Show
C C P C C P Alliance
29
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Posted - 2016.03.10 22:19:05 -
[25] - Quote
I 100% understand this can be annoying but we just have a theory to check out but believe me a big internal discussion has started around this
and for the disappointment ... OK but bear in mind this is needle in a haystack as from what i understand of the issue right now to our logs this appears as graceful client disconnect which is happening in the thousands logging on and off all day
no way to pin point
all this is dependent on a theory which we will focus on
if it turns out to be bogus then we dig deeper i will also talk to our GM's tomorrow and see numbers behind tickets created on client disconnects before and after Tech III
could you send me a private message with your support ticket number for reference
we cant have you not in space blowing up **** !! :) |
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Insidious
Hax.
19
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Posted - 2016.03.10 23:18:33 -
[26] - Quote
YAY (i think)
I had too use -
- Astrill vpn on the (server1.fast-back.com) connection for like 3 months because of constant disconnects from tq II (last tested 1 week before the tq move) - Normal ISP Virgin Media (cpc2-ipsw2-2...)
with astrill on i never got disco's but the software itself requires all the features to function properly otherwise the app rules etc broke, so it was annoying to use lately, and I only use it for EVE so im paying just for that, and i was exploring another VPN (express vpn)
Havent used Astrill in 4 days now with eve, and i havent been disco'd once
Dont want to jinx myself though Fingers crossed! |
Sim Cognito
Obani Gemini Corporation
23
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Posted - 2016.03.11 00:24:58 -
[27] - Quote
Quote: Wednesday, February 17th GÇô GÇ£EverestGÇ¥ Node Blue Screened
After years of dedicated, solid service, the GÇ£EverestGÇ¥ node which was responsible for the main trade hub in the game, Jita, blue screened, and market and player activity was moved over to a less powerful node
I just wanted to mention this event as the node had done so well for us and literally had 12 more days to go. Thankfully it recovered with a reboot and went back into action at next downtime and finished its tour of duty.
o7 'Everest' Node Prime.
o7 to everyone that worked on the upgrade. Op Success! |
helana Tsero
Science and Trade Institute Caldari State
414
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Posted - 2016.03.11 01:38:17 -
[28] - Quote
CCP Gun Show wrote:
OK but bear in mind this is needle in a haystack as from what i understand of the issue right now to our logs this appears as graceful client disconnect which is happening in the thousands logging on and off all day
no way to pin point
Is it possible to log when players press the [quit game] button ?
Because this would be the vast majority of players who are intentionaly exiting the client.
Players who dont press [quit game] are either socket closing or rapidly pulling out their eithernet cable due to wife/gf aggro or reasons.
"... ppl need to get out of caves and they will see something new... thats where is eve placed... not in cave..."-á | zoonr-Korsairs |-á QFT !
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Diametrix
Black Rise Goods and Services
33
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Posted - 2016.03.11 01:55:35 -
[29] - Quote
CCP Phantom wrote:Following the move of the Tranquility server cluster on Feb 29 to a new data center and new hardware, we are delighted to give you a detailed insight of the whole operation. This was the biggest assignment to CCP's Ops team so far, and now an equally exhaustive dev blog full with tech talk, numbers, and graphs is available. Learn more about the hardware upgrade, the cluster move, fallout and settlement in CCP Gun Show's latest blog Tranquility Tech III is ready for you!. OUTSTANDING blog! CCP showing transparency and the kind of cutting edge attention to Voice of the Customer that only the best in the business are comfortable with. Keep Going! |
Jenshae Chiroptera
2625
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Posted - 2016.03.11 02:05:12 -
[30] - Quote
Some of the teams at CCP just make me so .... *bites lip in nerdgasm*
Impressive stuff. Keep it up. One day the game design might match the tech support.
CCP - Building ant hills and magnifying glasses for fat kids
I will be voting for Xenuria because...
EVE is becoming shallow and childish; it will not satisfy either crowd.
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