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Author |
Thread Statistics | Show CCP posts - 11 post(s) |
Kambiri Zoltana
the united Negative Ten.
4
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Posted - 2011.12.24 21:13:00 -
[211] - Quote
Its Xmass eve and its already gone, ccp can suck my ****. |
BondGamer
GoonWaffe Goonswarm Federation
4
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Posted - 2011.12.24 23:38:00 -
[212] - Quote
Can someone explain how you were supposed to pick a gift in the first place? I didn't see any option to choose a holiday gift when I logged in last week. All I could get was the implant thing. I assume it was the same way you get any promotional item, but it never showed me a holiday gift option. |
Zenst
Tsunami Cartel Unprovoked Aggression
3
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Posted - 2011.12.25 00:26:00 -
[213] - Quote
BondGamer wrote:Can someone explain how you were supposed to pick a gift in the first place? I didn't see any option to choose a holiday gift when I logged in last week. All I could get was the implant thing. I assume it was the same way you get any promotional item, but it never showed me a holiday gift option.
*Added*
I read the holiday gift page and am now sure I was never presented an option to select a gift. There was obviously a bug. I know I was unable to select the implant gift until I logged in, because I hadn't logged in to claim the other implant from a couple weeks earlier. It kept letting me redeem the implant gift but the option never disappeared. I don't know if it is all related or this is just a specific issue for me.
No idea were said option was and I logged in daily, though it has been pointed out that this was a once only displayed banner login item and with the number of patch's recieved recently that it was very possible that you missed the banner display due to patch's popping up. Not sure of the exact date/time this banner appeared initialy for logins and when the last patch was but it certianly clashed for more than CCP would of liked so drop a petition to them about it. |
a newbie
Trust Doesn't Rust Ineluctable.
0
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Posted - 2011.12.25 07:27:00 -
[214] - Quote
You know, I have 2 accounts, much like a good number of players do, and I knew nothing about this. I have spent my time working my tail off in this **** poor economy and again like others I didn't see anything about holiday gifts. I didn't look as I figured it would be as it has been in the past.
Login > Redeem Gift > Shoot snowballs at people.
But instead you poorly convey to the public and screw people like myself not only out of the 2nd implant to a set that will never be given out again, but the christmas gifts that ARE FUNCTIONAL.
This isnt something like a snowball launcher that we just don't use. You gave away usable items that serve a purpose. And you did a crap job of advertising it.
Why is there a deadline on picking gifts half a week before anyhow? I spent a good time shopping for other people about the same time you thought I should be on EVE shopping for myself.
Really. Either give us all the same thing or remove the "Sorry but you missed our poorly advertised gifts for being a loyal customer" and just let us pick our gift.
I mean seriously.. These are supposedly "Merry Christmas" / "Thank you" gifts. What the hell kind of thanks for subscribing is offering presents and then just sticking your tongue out at the people you offered them too?
I love you guys at CCP, but this is just common sense and being a good person. You miss christmas you send it after, don't say to people sorry I couldnt make it so Im returning your junk. |
Kel'Tarus
Deep Core Mining Inc. Caldari State
1
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Posted - 2011.12.25 09:29:00 -
[215] - Quote
I didn't know they celebrate April Fools' Day in Iceland, well, I'd call this December Fools' Day. You got us good, CCP! |
Serina Verity
World Eaterz
0
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Posted - 2011.12.25 12:03:00 -
[216] - Quote
I'll just add my voice to those complaining about the bad way these 'gifts' were managed.
I also didn't see any message telling how to select the gifts, but as has been said already, these were probably covered by the number of updates. As I also work away from home, I also don't have time to peruse the forums and look for this kind of stuff.
I've been playing since just out of beta, and this is another 'Up Yours, Suckers' from CCP that I can add to my collection. |
Lithalnas
Privateers Privateer Alliance
9
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Posted - 2011.12.25 16:34:00 -
[217] - Quote
I got nothing, no ammo, no destroyers, no prize friages, no remap.
I have logged in every day between the 22nd and today and have yet to see a redemption icon. I also do not see it anywhere on the account website. Am I bugged? How to build a PC for EVE thread (by Akita T) http://eve-search.com/thread/1559734-0/page/1
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TheFearlessGallente
Cut Throats And Wise Guys
0
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Posted - 2011.12.25 21:07:00 -
[218] - Quote
I just found out, I'm not getting anything for christmas.
Did I read the dev blog? yes Did I notice there was another present besides the implant? no Did I see the blue banner ad? yes Did I click on it to see what it was about? no Was it my fault? yes. Am I going to quit over it? no.
As suggested by CCP Navigator, I petitioned it. Curious what the outcome will be. |
Jade Nexia
CHON THE R0NIN
11
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Posted - 2011.12.25 21:24:00 -
[219] - Quote
So as I read this thru. I will be unable to get any gift on all my 6 accounts, just because I was bussy with x-mas preparation. Now when I had couple of hours to log in at 24th december is too late for me?
Pretty nice gift dear CCP :(.
Time to open pettition and pray ...
BTW: happy xmass to all
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Richard Bohme
Inter-Arma
0
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Posted - 2011.12.25 23:33:00 -
[220] - Quote
I have several accounts and don't see the gift i choose for any of them Any idea what is up? |
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Ampoliros
Aperture Harmonics K162
8
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Posted - 2011.12.25 23:49:00 -
[221] - Quote
For future reference, if you guys decide to do bonus remaps again at some point in the future, it'd be nice if the character in question recieved a notifiication mail from CCP that stated that a bonus remap was applied, and that 'x' remaps are now available
it can be a bit confusing to remember how many remaps you had to make sure stuff was applied correctly. |
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GM Spiral
Game Masters C C P Alliance
29
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Posted - 2011.12.26 12:29:00 -
[222] - Quote
Thank you for the comments so far in this thread.
- The deadline for redeeming the CA-1 implant was at 23:59 on the 5th of December
- The deadline for redeeming the CA-2 implant was at 23:59 on the 21st of December
- The deadline for choosing a gift was at 23:59 on the 21st of December.
- The Neural Remap gift was scripted to be given out at 14:00 on the 22nd of December. It was automatically applied to the highest skill point character on the account.
- Other gifts chosen were made available through the redeeming system at 00:00 on the 22nd.
We are aware of a large number of players that were fully eligible for the holiday gifts but either never chose a gift or did not redeem them in time. The implants were automatically added to your account's redeeming system, but were set to expire after a set date. The Choose A Gift program was facilitated through the Account Management pages on the EVE Online website.
The current situation is not the way we would have wanted it to be as the gifts are supposed to be something nice and fun for the holidays and not a tool of discord. This may have happened due to the time set for the deadlines, communication could perhaps have been improved or any other number of things. But we do know that less people received their holiday gift than should have. We are looking into possibilities to amend this in some manner. We'll be updating with further news later in the week.
In the meantime, if you missed out on the holiday gifts for any reason then please send us a petition. We are trying to be as accommodating as we can over the holidays in regards to the holiday gifts.
- Submit the petition to the Billing category under Reactivation Offers.
- If you have more than one account affected, list all of them in a single petition.
- If you wish for the Neural Remap, list the character to receive them on each account claiming that option.
Please let your friends, corpmates and alliance buddies know that we are helping with this if they missed out!
On behalf of EVE Online Customer Support I would like to wish you all happy holidays. Senior Game Master | EVE Online Customer Support Team | Info Group | CCP Games
Helping capsuleers since 2004. |
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Kaelie Onren
Pyrrhus Industries
9
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Posted - 2011.12.26 14:34:00 -
[223] - Quote
malaire wrote:Ranger 1 wrote:2: If you can't notice whats on the log in screen, managed to miss dozens of threads about it on the forums, 2 dev blogs, news items, and either never check your email or refuse the EVE newsletter you have bigger issues than missing an imaginary free gift. 1) For many the login screen notice was covered by client update notice. 2) Not everyone reads forums 3) Both devblogs ( 1, 2) only mentions gift selection in passing while main attention is in other matters (in first the CA-2 implant, in second the change to bonus remap functionality.) 4) At least I wasn't aware that there is EVE newsletter you can subscribe to so I don't know how visible this information was there. EDIT: I missed to comment about "news items". Was there even a single news item about needing to select a gift? I don't remember seeing any.
And EVE newsletter goes straight to junkmail (as I recently discovered) due to adaptive mail filtering. (since fixed, but you get the point, apologists...) there are legit benign ways that people missed this. The core fault here is the short time span in which the gift period was done. (4 days. really?)
At any rate I filed a petition and I got my gift, (yai CCP! you came through for us!) though I don't think it's the same as the original package. Fuel blocks was 1000units per type as I recall, but I just got 25 per type. :( I'm hoping its an honest mistake on the GMs part, otherwise it's a clear message that latecomers get 'something' and we should just accept the shortchanging. Which I guess I can get over. But in which case my gift choice would have been different... >_< |
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GM Spiral
Game Masters C C P Alliance
29
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Posted - 2011.12.26 14:39:00 -
[224] - Quote
Kaelie Onren wrote:[quote=malaire]At any rate I filed a petition and I got my gift, though I don't think it's the same as the original package. Fuel blocks was 1000units per type as I recall, but I just got 25 per type. :( I'm hoping its an honest mistake on the GMs part, otherwise it's a clear message that latecomers get 'something' and we should just accept the shortchanging. Which I guess I will get over. But in which case my gift choice would have been different.
This is perhaps something that would need to be clarified.
Each "unit" in the redeeming system is 40 fuel blocks. 25 units equals 1000 fuel blocks.
Same with the ammunition and missiles, each unit is worth a bunch of the in game item. Senior Game Master | EVE Online Customer Support Team | Info Group | CCP Games
Helping capsuleers since 2004. |
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Kel'Tarus
Deep Core Mining Inc. Caldari State
5
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Posted - 2011.12.27 18:43:00 -
[225] - Quote
Got remap on all 3 of my accounts just a day after sending a petition. Thank you guys and especially Hummingbird for handling my request so quickly during this time of year.
Happy Holidays, Cheers!
PS And please guys, be nice and not all pissy and grumpy in your petition. |
YaSiS
The Tetragrammaton.
0
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Posted - 2011.12.28 15:09:00 -
[226] - Quote
i dont see any gifts in my account ? |
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GM Spiral
Game Masters C C P Alliance
35
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Posted - 2011.12.28 15:12:00 -
[227] - Quote
YaSiS wrote:i dont see any gifts in my account ?
File a petition according to my instructions in the OP. The game masters and mistresses will take good care of you. Senior Game Master | EVE Online Customer Support Team | Info Group | CCP Games
Helping capsuleers since 2004. |
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Mistrala DeLegra
Novus Alba FerrumSus
17
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Posted - 2011.12.28 21:06:00 -
[228] - Quote
Tbh I can't be botherd, file a petition to petition the petition that was petitioned, all for a gift that was fluffed up? I will pass, just hope the brains behind it all received a damned good talking to, ever heard the expression "if it ain't broken, don't fix it"?....them are some wise words lol, if your gonna deliver a gift,next time please do it the way it's been done for years and show us the shiny "gift" button. |
Kievan Ariskana
White Ring Research EVE Trade Alliance
0
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Posted - 2011.12.29 17:25:00 -
[229] - Quote
I shall refuse to petition for X-mas goodies for some reasons...
I got the CA-1 implant, redeeming it out of a list of one possible choices I got the CA-2 implant, redeeming it out of a list of one possible choices
Every time I logged in in Dec the log-in screen was obscured by a nice update notification, either blocking the banners or overlaying a very nice black background since the crucible anima isnt loading (in time)
I was on the account management page during the time for choosing the gifts but never saw any indication about it (probably a good thing I canceled the subscription)
And then you learn you can (or better could) choose 1 gift out of 24 using the Account Management?? Let me guess: after login you can redeem it out of a list of 1.....like the CA-implants above?
Sounds a bit like the excuse for the new sovereign system: its not done with Towers because getting fuel in deep 0.0 is too hard.....with the following expansion to add Planetary Interaction to build your own fuel in deep 0.0
FAIL |
Serina Verity
World Eaterz
3
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Posted - 2011.12.29 19:14:00 -
[230] - Quote
Spoiler Alert - Positive Post
I filed a petition and asked for the gift that I would have chosen.
I log on 3 days later and my gift is there.
Thanks CCP. (But please do it different next time!) |
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Nisha Valone
School of Applied Knowledge Caldari State
0
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Posted - 2011.12.29 23:51:00 -
[231] - Quote
To give peeps an idea of the length of the queue:
I filed a petition at 12.26.2011 in regards to the holiday gifts and received the requested items approximately 3 days later.
Thanks to CCP. And happy holidays. |
Evanhawk
Multiverse Academy Ursi Lienosus
3
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Posted - 2011.12.31 00:52:00 -
[232] - Quote
I just filed my petition, and I am glad that we got a second shot at it! Thanks, CCP! |
indig0F10w
Most Wanted INC White Noise.
1
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Posted - 2011.12.31 21:32:00 -
[233] - Quote
Snowball launchers! |
Avo Gadro
THE TIN CAN CORP
0
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Posted - 2012.01.01 18:54:00 -
[234] - Quote
Phantom, I irremediably love you. Could we meet someday to drink a beer (at least that ....) ???
A Mad Scientist
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Muul Udonii
THORN Syndicate Initiative Mercenaries
11
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Posted - 2012.01.03 15:41:00 -
[235] - Quote
Is there any way to see that accounts redeemed what?
I know I missed at least one of the implant gifts on at least one of my accounts, but I have no idea which ones. It would save me having to petition each on each account to see if I am eligable for anything in addition to what I did get around to redeeming. |
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