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Author |
Thread Statistics | Show CCP posts - 30 post(s) |
Desdinova Atreides
Imperial Academy Amarr Empire
0
|
Posted - 2016.11.23 20:19:19 -
[481] - Quote
Well I don't know what else to do so I am here now. I have an Omega account that I can't log into because of email issues. So far Support tickets have been no help at all. I finally got a reply from GM Starbound about fixing the issue two days ago, but have heard nothing else. On top of that I started and Alpha clone account to pass the time until maybe one day I can log into the Omega account again, but now I can't log into that account either. CCP sure didn't have any trouble billing my card again without email verification. It has been over a week, and I am trying to be patient, but this is getting ridiculous. |
Sarmatiko
1723
|
Posted - 2016.11.23 21:21:42 -
[482] - Quote
When I'm trying to browse available industry facilities in Industry window, Facilities tab just shows cycling progress animation and doesn't give any results. Looks like this happens only in some systems\constellations.
EBR-101369 Log contains exceptions related to Facilities browser code so it's clearly a bug. |
Oftherocks
22nd Black Rise Defensive Unit
5
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Posted - 2016.11.23 23:46:53 -
[483] - Quote
Any ETA on when you will fix the sp that people lost?
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Moac Tor
Cyber Core Stain Confederation
739
|
Posted - 2016.11.24 14:50:04 -
[484] - Quote
Oftherocks wrote:Any ETA on when you will fix the sp that people lost?
Yes, still waiting....
Modulated ECM Effects
An Alternative to Skill Trading
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DISNI 1111
4S Corporation Goonswarm Federation
0
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Posted - 2016.11.24 15:45:43 -
[485] - Quote
I finally got my alt acc |
ISD Max Trix
ISD Community Communications Liaisons
563
|
Posted - 2016.11.24 16:58:24 -
[486] - Quote
Removed a post that contained Personal Information
ISD Max Trix
Lieutenant
Community Communication Liaisons (CCLs)
Interstellar Services Department
I do not respond to Evemails.
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Gulboy
Mercurial Purpose Urukian Collective
49
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Posted - 2016.11.24 19:15:38 -
[487] - Quote
Gulboy wrote:Hello, I have a problem with eve sound. Aura doesn't seem to work. But its only Aura, the rest of the sounds are fine (I tested them). By Aura, I mean "warp drive active", "docking permission requested/accepted" and other sounds. I restarted the game but it doesn't solve it. I also looked at the sound settings and it is on. Is there a special setting that turns those sounds on? Thanks.
My problem is solved. Eve Aura sounds are working now. Thanks (even if no one helped or not )
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Desdinova Atreides
Imperial Academy Amarr Empire
0
|
Posted - 2016.11.24 20:28:40 -
[488] - Quote
I am officially able to log into both my Omega and Alpha accounts. Thanks so much for the help. |
Noneof yourbusiness
Eastern Stars Company
0
|
Posted - 2016.11.24 23:00:14 -
[489] - Quote
As of today i cannot click on any of my Characters. My Ex-Omega Clone has it's profile picture shown, but the alpha one i created is not loaded. additionally the normally shown info beneath the chars is not loaded either. finally when i click on add new character nothing happens.
I already run the resource tool, but my files seem to be ok. |
TribalSkyGod
The Omnisphere
0
|
Posted - 2016.11.25 04:34:00 -
[490] - Quote
Noneof yourbusiness wrote:As of today i cannot click on any of my Characters. My Ex-Omega Clone has it's profile picture shown, but the alpha one i created is not loaded. additionally the normally shown info beneath the chars is not loaded either. finally when i click on add new character nothing happens.
I already run the resource tool, but my files seem to be ok.
I've had this problem twice. Both times happened after the launcher complained something about the shared cache and permissions then ran some program that did god knows what. The first time I fixed it by reinstalling the game. Lost overview and client settings, but no matter those had to be redone anyway. The second time was less than a week after the first, so I looked around but none of the fixes I found worked. However, since it was complaining about permissions, I figured I could just move the shared cache to one of my user folders (from the Eve folder installed directly onto my C: drive, which seems like a very strange place to default anyway) and it worked fine after that.
You can do that from the shared cache options in the launcher.
Also, CCPls, look into this. |
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Vladimir Wallachia
Bishop Industries
0
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Posted - 2016.11.25 15:03:15 -
[491] - Quote
Noneof yourbusiness wrote:As of today i cannot click on any of my Characters. My Ex-Omega Clone has it's profile picture shown, but the alpha one i created is not loaded. additionally the normally shown info beneath the chars is not loaded either. finally when i click on add new character nothing happens.
I already run the resource tool, but my files seem to be ok.
Same problem here. Ran the launcher with logging and it showed problems with shared cache. Ran a verify of the shared cache from the launcher (settings->general->shared cache settings->verify). Found 3 corrupt and 294 extra files. Able to load characters fine after the verify operation. |
Have some
School of Applied Knowledge Caldari State
1
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Posted - 2016.11.26 02:22:32 -
[492] - Quote
I am stuck on "Checking GUI version...." Just happened while i was in game. Never seen this before. Both PC's same status and message. After a while it shows message "Could not verify your GUI Version..." |
The Toxic Piratoss
The Pantheon. Cohortes Triarii
0
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Posted - 2016.11.26 08:25:49 -
[493] - Quote
Quote:I am stuck on "Checking GUI version...." Just happened while i was in game. Never seen this before. Both PC's same status and message. After a while it shows message "Could not verify your GUI Version..."
i have the same. after full reinstall game its still the same problem. i was try to launch game for .exe file but its pop i must use launcher. any ideas? |
Sgt Ocker
Caldari Provisions Caldari State
1251
|
Posted - 2016.11.26 11:54:10 -
[494] - Quote
The Toxic Piratoss wrote:Quote:I am stuck on "Checking GUI version...." Just happened while i was in game. Never seen this before. Both PC's same status and message. After a while it shows message "Could not verify your GUI Version..." i have the same. after full reinstall game its still the same problem. i was try to launch game for .exe file but its pop i must use launcher. any ideas? Personally, I'd post launcher issues in the launcher thread. You're much more likely to get a response than in this thread
My opinions are mine.
If you don't like them or disagree with me that's OK.- - - - - -
Just don't bother Hating - I don't care
It really is getting harder and harder to justify $23 a month for each sub.
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Noneof yourbusiness
Eastern Stars Company
0
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Posted - 2016.11.26 15:43:29 -
[495] - Quote
TribalSkyGod wrote:Noneof yourbusiness wrote:As of today i cannot click on any of my Characters. My Ex-Omega Clone has it's profile picture shown, but the alpha one i created is not loaded. additionally the normally shown info beneath the chars is not loaded either. finally when i click on add new character nothing happens.
I already run the resource tool, but my files seem to be ok. I've had this problem twice. Both times happened after the launcher complained something about the shared cache and permissions then ran some program that did god knows what. The first time I fixed it by reinstalling the game. Lost overview and client settings, but no matter those had to be redone anyway. The second time was less than a week after the first, so I looked around but none of the fixes I found worked. However, since it was complaining about permissions, I figured I could just move the shared cache to one of my user folders (from the Eve folder installed directly onto my C: drive, which seems like a very strange place to default anyway) and it worked fine after that. You can do that from the shared cache options in the launcher. Also, CCPls, look into this.
Thank you, that solved my problem. |
Milla Goodpussy
Federal Navy Academy
475
|
Posted - 2016.11.26 21:11:12 -
[496] - Quote
issue -
Industry UI lags and fails to open up items, submitting jobs seems to hang, i have to click "start" twice for the job to run
citadel access list -
noticing strange anomaly where individuals have access to gunner's seat without having to be in correct defensive permissions group. |
Moac Tor
Cyber Core Stain Confederation
739
|
Posted - 2016.11.27 01:33:36 -
[497] - Quote
Moac Tor wrote:Oftherocks wrote:Any ETA on when you will fix the sp that people lost?
Yes, still waiting.... Fixed, and SP has been reimbursed in the form of unallocated SP for me. I've done a rough estimate and it seems as though the reimbursement was for the correct amount.
Thanks.
Modulated ECM Effects
An Alternative to Skill Trading
|
Starfire Grayson
Numenor Corp.
0
|
Posted - 2016.11.27 04:24:23 -
[498] - Quote
So I logged in for the first time in a long time because of RL issues, and when I do, I noticed that I'm in alpha state, but I am still in my retriever. However, the minute I tried to undock, I get a pop-up saying that I cannot launch due to me not being upgraded to Omega. I have the skills, Astrogeology and Mining Barge Levels 3 and 1 respectively to run a retriever, but I find out I cannot fly in it due to the Ascension update? Please help me fix this, as I am reduced to a Venture for the time being. |
Sgt Ocker
Caldari Provisions Caldari State
1251
|
Posted - 2016.11.27 05:22:12 -
[499] - Quote
Starfire Grayson wrote:So I logged in for the first time in a long time because of RL issues, and when I do, I noticed that I'm in alpha state, but I am still in my retriever. However, the minute I tried to undock, I get a pop-up saying that I cannot launch due to me not being upgraded to Omega. I have the skills, Astrogeology and Mining Barge Levels 3 and 1 respectively to run a retriever, but I find out I cannot fly in it due to the Ascension update? Please help me fix this, as I am reduced to a Venture for the time being. Silly question but is your subscription current or are you playing as an Alpha (free 2 play). If your playing as an Alpha, you can't use your retriever as you need a paid sub to use that ship.
My opinions are mine.
If you don't like them or disagree with me that's OK.- - - - - -
Just don't bother Hating - I don't care
It really is getting harder and harder to justify $23 a month for each sub.
|
Renegade Edagener
Christian Light Brigade
0
|
Posted - 2016.11.27 22:09:10 -
[500] - Quote
I was out for several months. I purchased 2 plex and when I logged on I dragged one of the plex to my main character and was going to use the other for my second character. When I started my main character I found that it was still an alpha and that i couldn't undock. So I exited the game, restarted and dragged a plex from the redeem option to my main character again. When I started my main character I was still an alpha. Now I have no plex for either character and still in alpha. What a waste of money.
I did a support ticket and still no word. |
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Jeven HouseBenyo
Vanity Thy Name Is
428
|
Posted - 2016.11.28 21:25:19 -
[501] - Quote
The Industry Window is bugged. Some examples I've run into today.
1. Taking forever and then some to load all info in Industry window.
2. Having to click two or more times to start a job.
3. Close then re-open Industry Window to un-stick it so the update in inventory locations will register.
This is a serious problem considering Jeven's existence is eat space rocks, build shiny things from the space rock bits, research any BPO in the stash then invent from that to make better shiny things out of space rock and PI bits.
>Jeven's Keyboardist
Minny boat flyer, unofficial squeaky wheel.
'Game Ethics and Morality Monitor' I remember promises.
Snark at 11-24/7/365.25. Overshare? Yup.
Yes it's my fault. And if you don't staap it I'll do it again. ;-P
No you can't has my stuffs OR my SPs.
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Sara Lafisques
The Scope Gallente Federation
0
|
Posted - 2016.11.28 23:25:15 -
[502] - Quote
Still waiting on the SP fix.... a little frustrating having multiple toons looking each over a month of training... |
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CCP Contra
C C P C C P Alliance
18
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Posted - 2016.11.29 10:30:10 -
[503] - Quote
Sara Lafisques wrote:Still waiting on the SP fix.... a little frustrating having multiple toons looking each over a month of training...
Hey Sara, We executed a script for Skill Queue issues were some Skill Queues were processed incorrectly. If you are still having issues with this, as we expected some few would. Please contact Customer Support and they will help you with this.
If your SP issue was related to Boosters, we are still working on the script as we speak. Sorry for the inconvenience. |
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Sara Lafisques
The Scope Gallente Federation
0
|
Posted - 2016.11.29 16:26:26 -
[504] - Quote
CCP Contra wrote:Sara Lafisques wrote:Still waiting on the SP fix.... a little frustrating having multiple toons looking each over a month of training... Hey Sara, We executed a script for Skill Queue issues were some Skill Queues were processed incorrectly. If you are still having issues with this, as we expected some few would. Please contact Customer Support and they will help you with this. If your SP issue was related to Boosters, we are still working on the script as we speak. Sorry for the inconvenience.
Very good, I've reopened the support ticket.
-s |
Stefan Cel Mare
Knowledge is Money - Money is Power
3
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Posted - 2016.12.02 04:27:21 -
[505] - Quote
CCP Lebowski wrote:Stefan Cel Mare wrote:EBR-99888 just submitted Got it, and worked out the problem, seems like you and your alt have some old jobs that are in a slightly strange state, and the window isn't designed to cope with them. Thanks so much for the report, we'll try and get this sorted! still waiting
is a corporation issue
i can't acces jobs at all with anny character from my corporation |
Sergey Hawk
The Sith Syndicate REFORD
150
|
Posted - 2016.12.03 11:02:18 -
[506] - Quote
strange bug. i can't build retriever using bpc copy. detail report EBR-102941
Lauda about CCP New camera:
It's a sh.tbox! It zooms like crazy and centering before rotation is a disaster. It's amazing - all these dev teams, and you make a piece of crap like this.
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Rivr Luzade
Kenshin. DARKNESS.
2836
|
Posted - 2016.12.03 21:21:15 -
[507] - Quote
The industry window is barely usable at the moment since the introduction of the EC. Every time I try to have a quick look in the facilities tab, it takes several minutes to load anything, even when limited to current system. I also just tried to do a quick copy job and I had to wait for the indu window to actually load all accessible facilities before it would accept my blueprint into the settings area at the top. This is ridiculous.
UI Improvement Collective
My ridicule, heavy criticism and general pale outlook about your or CCP's ideas is nothing but an encouragement to prove me wrong. Give it a try.
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Alejandro Rebenga
44
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Posted - 2016.12.03 22:45:31 -
[508] - Quote
Got stuck in an asteroid structure, while activating a mission acceleration gate. Stopping the ship doesn't cancel the acceleration gate activation so I was stuck there for a while. |
Sylvia Kildare
Center for Advanced Studies Gallente Federation
27
|
Posted - 2016.12.04 01:38:48 -
[509] - Quote
Alejandro Rebenga wrote:Got stuck in an asteroid structure, while activating a mission acceleration gate. Stopping the ship doesn't cancel the acceleration gate activation so I was stuck there for a while.
edit: it was in the lvl4 security mission Infiltrated Outposts
Ever since last spring, you're supposed to auto-warp after 3 minutes (whether being bumped by players or stuck on an accel gate/asteroid colony/actual asteroid/whatever)... did you auto-warp or did your ship just make it free?
Every time I've gotten stuck on something since that change, I've not bothered to cancel the warp because I want to see the autowarp happen, but my ship always gets free by 30s, 1 min, 2 mins tops.... so I've never gotten to see the autowarp take effect. ;_; |
Vaun Katelo
Time and all Eternity The Methodical Alliance
1
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Posted - 2016.12.04 04:45:17 -
[510] - Quote
Hey CCP, while you're at it you can take the time to handle my ticket. I've sent two. Here are the numbers: 307079 which got rolled into 318232, which then apparently got changed to 329560, because everytime I reply saying I need further assistance, it gets a new ticket number or some bullshit. This is ridiculous. Blizzard would have had this bullshit sorted out A) before launch and B) rapid ******* quick afterwards.
Here is the quick fix for my issue: change the email on the account to one I can access LIKE YOU HAVE DONE FOR COUNTLESS OTHER ACCOUNTS WITHOUT QUESTION......
LITERALLY, your Customer Service is worse than Blizzard's Fix my ticket. I have to go shoot bad guys....
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