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Thread Statistics | Show CCP posts - 4 post(s) |
Aurora Aetern
Slurm Centralized Industrial Fabrication Unit Zaibatsu Mercantile
7
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Posted - 2016.11.15 21:24:11 -
[1] - Quote
I had recently trained these skills
Skill trained photo
Upon logging in today I noticed that my skill queue had been reset to training Thermal Shield Compensation III, whereas when I had checked last night I was already an hour or two into training Industry IV. Interestingly my SP total appears to be correct, but I'm not certain of this.
Has anyone experienced similar issues?
Cheers, Aurora
This is a repost from the feedback thread in the Info Center forum. |
Lady Seville
Control-Space DARKNESS.
0
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Posted - 2016.11.15 21:58:54 -
[2] - Quote
Aurora Aetern wrote:I had recently trained these skills Skill trained photoUpon logging in today I noticed that my skill queue had been reset to training Thermal Shield Compensation III, whereas when I had checked last night I was already an hour or two into training Industry IV. Interestingly my SP total appears to be correct, but I'm not certain of this. Has anyone experienced similar issues? Cheers, Aurora This is a repost from the feedback thread in the Info Center forum.
I lost about 4 weeks of skill training on one char, and about 2 weeks on another. not sure about two other alts but they probably lost skill training as well. As far as I can tell anyway. :/ |
Bob Abuoy
Center for Advanced Studies Gallente Federation
0
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Posted - 2016.11.15 23:05:26 -
[3] - Quote
My character's skills have been reverted back to June 19. |
Dasudea
The Dark Space Initiative Scary Wormhole People
4
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Posted - 2016.11.16 00:03:07 -
[4] - Quote
One of my characters went back to Nov 1, losing Large Hybrid 1-4 and tactical shield 2-4. It seems my other account remained where I expected it to be. |
Hothnogg
FinFleet Northern Coalition.
7
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Posted - 2016.11.16 01:26:27 -
[5] - Quote
same here in 4 of my accounts have lost training time, checked with evemon saying trained on there , lost roughly about a week & ewhen u have 3 chars training on the same account thats 3 weeks i need to get back |
Borilian
BOVRIL bOREers Mining CO-OP The OSS
0
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Posted - 2016.11.16 02:31:48 -
[6] - Quote
Same here. Lost training time on my main acct but the app I use to track my characters is showing the correct amount. Very weird. |
SiXiN
Mythic Inc Demonic Wheat Pineapple
1
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Posted - 2016.11.16 04:17:44 -
[7] - Quote
Was just about to buy a toon off a mate through the character bazaar when we noticed today its lost approx 28 days with of skilling, including gallente Industrial 5 |
EnmaAi
Electrocuted Wanderers
0
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Posted - 2016.11.16 05:12:02 -
[8] - Quote
I lost SP as well. Logged in, before I was halfway through training Caldari Battleship V. Suddenly I hear a ding so I looked at my alerts to see i just completed Caldari Battleship 1 lol. |
Randal Octoganapus
University of Caille Gallente Federation
0
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Posted - 2016.11.16 05:36:54 -
[9] - Quote
Looks like at least one of my accounts reverted 18 days of training. So either CCP should be giving us all a boatload of free SP to make up for this, or they are going to have to restore the stats of all characters from before the patch. |
EnmaAi
Electrocuted Wanderers
0
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Posted - 2016.11.16 06:05:34 -
[10] - Quote
Actually the SP might be there but allocated to the wrong skills by the update.
Looking at my skills through evemon, I noticed that some skills ended up with more SP than before.
For example, Amarr industrial has 1,393,913 SP however it is supposed to max out at 1,024,000 SP. |
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LEEERRROOYYJENKINS
Brutor Tribe Minmatar Republic
0
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Posted - 2016.11.16 09:19:12 -
[11] - Quote
I'm seeing the same issue |
Valuv
Pandemic Horde Inc. Pandemic Horde
3
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Posted - 2016.11.16 14:39:24 -
[12] - Quote
I lost 22 days worth of skill points with this. Opened a ticket, I'm not pasting the response (that's not allowed, right?), but the gist of it is:
Devs are aware of this issue They don't have a timeframe for the fix They emphasize the issues won't be fixed by opening individual tickets Reimbursement will be done on global scale |
Aurora Aetern
Slurm Centralized Industrial Fabrication Unit Zaibatsu Mercantile
8
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Posted - 2016.11.16 15:44:54 -
[13] - Quote
I wish they could be more specific about what kind of reimbursement. Additionally, how would they know how much SP each person lost and take that into account? |
Valuv
Pandemic Horde Inc. Pandemic Horde
3
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Posted - 2016.11.16 16:19:15 -
[14] - Quote
I would assume it would be reimbursed as the skills lost, and if you've trained the lost skills during this, the amount you've trained during this would be reimbursed as unallocated skill points.
99.9999% sure that they have the logs/backups. |
Amy Foster
Deep Core Mining Inc. Caldari State
0
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Posted - 2016.11.16 18:08:16 -
[15] - Quote
I am having a similar issue, the skills I trained have dissapeared and have some how found them selves into controlled burst. Evemon just updated to this:
https://s11.postimg.org/mkwvyco0z/error.png
I mean unless if this is going to give me 0 cap use given I am now beyond a master of controlling my cap we have a problem here. |
Chi-Hua Tan
GoonWaffe Goonswarm Federation
0
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Posted - 2016.11.17 02:43:44 -
[16] - Quote
I have lost two months of skill training, including Advanced Weapons Upgrades V, Large projectile V, and several gunnary skills. My total skill points seems consistent. I am almost afraid to log onto my other account. |
Kharnakh
Tetraktys Fidelas Constans
66
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Posted - 2016.11.17 02:51:37 -
[17] - Quote
The issue seems to be that following the expansion patch, when you log in the game is applying skillpoints to whatever you were training when you last logged in the character, rather than following the skill queue.
In my case according to the api I had 2 days 17 hours left of Wing Command IV, but after logging in on patch day I have 4 days of training in Warfare Link Specialist V, and WC4 started training from scratch (6 days 20 hrs).
This appears to be because I was training link specialist IV when I last logged in a few days prior, and after the patch eve has just applied all the training time to that skill, even though level 5 was never queued. |
Yarosara Ruil
Haighare Pirates
681
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Posted - 2016.11.17 09:43:52 -
[18] - Quote
I only lost a week's worth of skills, so I'm not too miffed about this. It's a bit of a shame, but I'm not sure if I should even bother sending a ticket for a skill refund... |
HandelsPharmi
Pharmi on CharBazaar
1827
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Posted - 2016.11.17 09:53:10 -
[19] - Quote
All I have lost is the belive in EVE online.
I wanted to log in... my subscribed char is suddenly an Alpha char and some skills are lost... wtf According to the char sheet, it is an Omega Clone, but it behaves like an Alpha.
I am paying for the playtime, not for the skills... so CCP has to reimburst my game time I cannot use my char. The should not give me some "free unallocated" SPs... |
Avatars
Federal Navy Academy Gallente Federation
0
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Posted - 2016.11.17 13:37:38 -
[20] - Quote
Haven't played for the last 3 months and I logged in the day after the patch to see whats new. Seems 90 days of skills are gone even though my aura app on my phone said my battleship 5 was done and a bunch of other capital skills. Really hoping they fix this or I just don't see myself playing eve. Fingers crossed. |
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Chi-Hua Tan
GoonWaffe Goonswarm Federation
0
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Posted - 2016.11.17 18:16:13 -
[21] - Quote
Avatars wrote:Haven't played for the last 3 months and I logged in the day after the patch to see whats new. Seems 90 days of skills are gone even though my aura app on my phone said my battleship 5 was done and a bunch of other capital skills. Really hoping they fix this or I just don't see myself playing eve. Fingers crossed. There definitely seems to be a correlation between time of last log in and the amount of points lost. I had not logged onto this account for two months due to medical reasons. |
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CCP Contra
C C P C C P Alliance
13
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Posted - 2016.11.17 18:24:24 -
[22] - Quote
Hey All. This was in fact an issue when logging in, the queue sometimes was not processed correctly. So one skilled trained and used up all the SP meant for the whole Queue. We have since patched this issue. The condition as to why this happened to just some people has been hard to figure out.
At the moment we are working on a script that will compensate all users for their SP loss on their queue. I will keep people posted on the progress.
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Chi-Hua Tan
GoonWaffe Goonswarm Federation
0
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Posted - 2016.11.17 18:34:36 -
[23] - Quote
Thanks for the information. Knowing its a recognized issue that is being worked on is reassuring. |
Avatars
Federal Navy Academy Gallente Federation
0
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Posted - 2016.11.17 19:47:13 -
[24] - Quote
Yes thank you. Looking forward to the fix. |
IBIS BANDIT MASTER
IBIS BANDIT MASTERS
6
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Posted - 2016.11.18 00:10:54 -
[25] - Quote
couple my bois got this problem, i hope its fixed soon. |
John WarpingSlow
113
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Posted - 2016.11.18 01:51:19 -
[26] - Quote
CCP Contra wrote:Hey All. This was in fact an issue when logging in, the queue sometimes was not processed correctly. So one skilled trained and used up all the SP meant for the whole Queue. We have since patched this issue. The condition as to why this happened to just some people has been hard to figure out.
At the moment we are working on a script that will compensate all users for their SP loss on their queue. I will keep people posted on the progress.
Thank you very much for acknowledging the problem in public, and keeping us updated.
One of my characters had Torpedo Specialization level 5 training (an 8x skill) but it's showing through the API as having 2,449,505 SP (the max SHOULD be 2,048,000 so it has an extra 401,505 SP applied to it.)
I suppose that's part of this problem?
Well, here's hoping those of us affected get unallocated skillpoints for the affected values so we can re-apply those to the skills we wanted to train. And hey, if CCP is feeling generous, maybe even a few SP more to say "Sorry for the trouble."
Thanks again!
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CCP Contra
C C P C C P Alliance
15
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Posted - 2016.11.18 10:24:21 -
[27] - Quote
John WarpingSlow wrote:CCP Contra wrote:Hey All. This was in fact an issue when logging in, the queue sometimes was not processed correctly. So one skilled trained and used up all the SP meant for the whole Queue. We have since patched this issue. The condition as to why this happened to just some people has been hard to figure out.
At the moment we are working on a script that will compensate all users for their SP loss on their queue. I will keep people posted on the progress.
Thank you very much for acknowledging the problem in public, and keeping us updated. One of my characters had Torpedo Specialization level 5 training (an 8x skill) but it's showing through the API as having 2,449,505 SP (the max SHOULD be 2,048,000 so it has an extra 401,505 SP applied to it.) I suppose that's part of this problem? Well, here's hoping those of us affected get unallocated skillpoints for the affected values so we can re-apply those to the skills we wanted to train. And hey, if CCP is feeling generous, maybe even a few SP more to say "Sorry for the trouble." Thanks again! Edit/Update: Logged into that character. Couldn't see Torpedo Specialization in the skills window under Missiles at all unless I specifically put the name into the search bar, then it appeared, and hovering over it, I see it as having 2,449,505 out of 2,048,000 SP, just as the API showed it.
Indeed this is part of the problem. Again we apologize for this issue and the inconveniences that it caused. We are working on the remuneration of the SP as we speak. There are some edge cases that we need to account for before we finish the script.
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Ashi Gurum
EVE University Ivy League
0
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Posted - 2016.11.18 11:05:42 -
[28] - Quote
I posted this in another thread but I'll repost it here to add to the info.
My skill queue had Transport Ships 4 followed by Gallente Battleship 4 and 5, and when I logged in I expected TS 4 and GalBS 4 to be completed and be partway into GalBS 5, but instead I ended up with only TS 4 completed and GalBS 4 as the active training skill with 0% completed. Transport Ships should have had no more than 271,530 SP in it (rank 6 level 4 completed) but it had 634,350 SP despite never having TS 5 in the skill queue. That extra 362,820 SP should have gone to Gallente Battleship. Since I am currently training those skills at 2520 SP/hr, that is 144 hours / 6 days of SP that went to the wrong skill. |
pow demonic
Moosearmy Moose Federation
0
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Posted - 2016.11.18 11:09:49 -
[29] - Quote
yeah I had mining barge 5 and now it is lvl 4 and because of that I have lost time on training astrogeology to 5 I am not sure what the devs mean by a "remuneration of the SP" as I have no idea what that word means but I hope this gets fixed soon |
John WarpingSlow
122
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Posted - 2016.11.18 11:54:54 -
[30] - Quote
CCP Contra wrote: Indeed this is part of the problem. Again we apologize for this issue and the inconveniences that it caused. We are working on the remuneration of the SP as we speak. There are some edge cases that we need to account for before we finish the script.
Mistakes happen, what's important is that you're working on making it right and you're being open and communicative about it. Honestly, we couldn't ask for a better response.
Thanks!
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